Questions tagged [chatter]

Chatter is a feature of Salesforce.com that provides a way for users to collaborate with other users within a Salesforce organization. It has a Facebook like interface that allows users to follow records and other users, share files, update statuses, like posts, and post questions or comments at specific records or users. It is marketed by Salesforce as a cornerstone of the social enterprise.

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16 views

Embed Chatter LWC

We can display chatter feed for a particular Record using <forceChatter:feed type="Record" subjectId="{!v.recordId}"/> in aura components.
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cannot @mention a user in chatter post - [User X] doesn't have access and won't see this update

I cannot @mention a user in chatter post, it shows a message like [User X] doesn't have access and won't see this update. @mention is greyed out when I add that user. This is not happening for all ...
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“Exceeded the number of Feed Attachments allowed for type Link” when trying to insert FeedAttachment

I'm trying to migrate feed attachments from one ORG to another but receiving this error: { "statusCode": "LIMIT_EXCEEDED", "message": "Exceeded the number of ...
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16 views

Cross Community Collaboration

I have partner community and customer community set up for both partners and customers respectively. Business is now looking for collaboration between partners and customers (Ex: Direct messages so ...
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23 views

How to Report on Direct Messages in a Community

We are doing some proof-of-concept work to leverage the Direct Messaging feature in Salesforce Communities. We need to be able to run reports on the number of messages sent by Users, including details ...
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How to grant Manage Unlisted Groups permission

Unfortunately, i'm not able to grant Manage Unlisted Groups permission to user with Chatter Free User Profile (actually I cannot see this permission in Available List). What am I doing wrong?
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'Enable Unread/Read on Compact Case Feed' feature impacting forceChatter:postCreated?

New feature: Enable Unread/Read on Compact Case Feed enabled in Support Settings from Winter '20 https://releasenotes.docs.salesforce.com/en-us/winter20/release-notes/rn_cases_unread_read_feed_items....
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Why Chatter Posts are getting deleted when Content Document Record deleted in Apex

We have requirement that whenever ContentDocumentLink is inserted, Post to Chatter and delete the ContentDocument. But once we delete the ContentDocument record, inserted Chatter post also getting ...
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SalesForce Chatter API

I am trying to use the Connect/Chatter API to return community questions to an external webapp. Having difficulty finding the correct endpoint to use. So far I have found these endpoints in this pdf ...
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1answer
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Best practices: Tracking Apex trigger (HTTP callout) failures in Salesforce [closed]

I'm enquiring about best practices for storing Apex trigger execution failures in Salesforce for post-mortem analysis. The basic requirements are: provide link back to the object instance that ...
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Chatter post visibility

I don't really understand the chatter system. My question is the following: is it possibile that: every salesforce user with access to chatter is able to ask a question in a record lightning page. ...
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In Salesforce Classic, Contentversion Triggers not firing on files uploaded through chatter comments?

We are currently attempting to restrict which files can be globally uploaded in our org using information present on the ContentVersion / Attachment objects. However, in the case of files uploaded ...
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Is there any way to have a very lazy evaluation of Labels used in Salesforce Chatter messages?

I'm currently working for a company whose main language is German though they are an increasingly multilingual company. I have a requirement that when some event happens, notifications should be sent ...
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Chatter Email Digest Copied User

Been trying to figure this out -- but for a certain user in our org, whenever he gets the Chatter email digest, another user in the Org is copied. What would be causing this setting and is there any ...
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Chatter Post are created with “To : Internal” and no email received by the tagged person

I tried to create chatter post using process builder and faced couple of issues : 1- Email not received by the person assigned 2- All chatter post starts with "To: Internal"
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Modal window gets closed when using aura component “forceChatter:publisher” - how can we avoid this?

We are using an aura component which gets called using a quick action button on an object like account. Besides from other parts in the newly opened modal window, we also want to include Chatter. ...
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How to display Chatter feed using a VF Page?

I have an existing VF page in which I'm trying to add Chatter feed using the standerd tag of chatter:feed/ While doing so it's showing me an error saying Chatter:feed cannot be nested inside forms tag ...
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The user license doesn't allow the permission: Manage Chatter Messages and Direct Messages

I need to assign "Manage Chatter Messages and Direct Messages" permission to Platform User. Is there any workaround possible as I need to use the ChatterMessage object in the apex ?
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1answer
45 views

Does the url value for MarkupBeginSegmentInput matter?

Given a ConnectApi.MarkupBeginSegmentInput with a markupType of ConnectApi.MarkupType.HYPERLINK, the url attribute is required as stated in the documentation: https://developer.salesforce.com/docs/...
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1answer
43 views

Embedding videos in Chatter feed for Lightning Salesforce Community

I have been trying to embed video links in Chatter feed on Lightning Salesforce Community for which I enabled "Allow users to compose rich text posts" and "Allow Rich Link Previews"...
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28 views

It is possible to automatically Create Chatter Polls

I am trying to figure out how I can automate the creation of a Chatter Poll on a Group Feed. We would like the Poll to post when a custom Request Record is in a certain stage. I managed to use Flow ...
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Duplicate post from Community User to an Internal Group

I have a scenario whereby a Customer on a community posts a message in Chatter and I want this to then be duplicated into an internal group. Also needs to work the other way around. An internal user ...
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34 views

How to rename Chatter Tab?

Is it possible to rename the Chatter tab or create a custom lightning page similar to the chatter page to set the tab name as per our wish? Because, I couldn't find the below-highlighted component in ...
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Filter chatter visibility on case records in customer community

Support staff have been using chatter to communicate internally on case records. We want to launch a customer community that will allow customer community users to create cases and view existing cases ...
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How to combine two chatter groups

Is it possible to combine two chatter groups? How might one go about it? As far as I am aware there is no out-of-box functionality that does this. Searching for it I found this question recommending ...
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Disable Chatter for a profile while allowing users to upload Files

We have enabled Profile-Based Rollout of Chatter and have an Internal user profile X which does not have Chatter enabled. However, we want the users with profile X to be able to upload files in the ...
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Data Export (Weekly Export Service) Does not Include Chatter Object Feeds or FeedItems

Seems the Data Export service in Salesforce does not allow you to export Chatter Object__Feed nor FeedItem. Chatter Object Structure: https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/...
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Chatter Group members unable to see other members

I probably may have missed something here but I cannot, for the life of me, find out why this is happening: We have a Private Group of which one of the members has a Chatter Free license while ...
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Adding Chatter to an LWC Component

I have a composite LWC component which has several child LWC components and I would like to add a Chatter feed related to my SObject (Account in this case) as another child, and be able to pass in my ...
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12 views

Email Triggered on Chatter post even when CollaborationGroupMember NotificationFrequency is set to N

I have a chatter group on my salesforce org. I created a trigger on user object which creates a collaborationgroupmember record and adds it to that particular chatter group. Now when the ...
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51 views

Include record link in Flow Designer PostToChatter Action

I am trying to post to a Chatter Group when an Opportunity is closed. Something like "Opportunity has closed, please do your stuff I have a process builder that generates a platform event which in ...
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21 views

Archive all Likes on Comments in Salesforce Chatter-Connect API’s hourly request limit

I need your help! I am working on a batch class to archive Likes on Comments from FeedLike to ArchivedFeedLike__c custom object. The batch job failed with below error: You have reached the Connect ...
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24 views

How to disable the creation of feed items when a task is created via the REST API

We have an integration between our phone system (3CX) and Salesforce. It logs calls into Salesforce using the REST API: /services/data/v37.0/sobjects/task RequestType="Post" Those tasks have the user ...
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1answer
31 views

Sending post request from one org to another

I have two SFDC orgs - org1 and org2. I want to send a POST request from org1 to org2. I've already created a connected app on org2 and have named credentials + auth provider set up on org1. More ...
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27 views

How to control InsertById of Feeditem!

I need to be able to somehow control the InsertedById of chatter posts. The use case this: we have chatter posts being made via ConnectApi when a certain field change (checkbox is ticked) is made on ...
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32 views

Community User Notify Internal Groups (Bell Notification)

I am looking to have an automated Desktop&Mobile Bell Notification (either a Chatter Mention, Custom Notification, or by any other available means) to an Internal User Group from an apex action ...
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28 views

Report Chatter Custom Objects I don't see all comments

I created a custom object that contains, among other things, a Chatter section Users can post or comment on existing posts Here is an example : I then created a report whose purpose is to list all ...
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37 views

Adding attachment on chatter feed via chatter rest api: How to write contents of binary file in the request

I am uploading files (attachments) to Chatter for specific items, based on [this][1] rest api reference. The image files are being created but are not usable, cannot be opened as image files from GUS....
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2answers
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Error posting request to add attachment via chatter rest api. version 30.0: “Unrecognized field attachment”

I am trying to post an attachment into the chatter feed of a bug item in GUS. Working with api version 30.0, and using the api reference for this version at: https://developer.salesforce.com/docs/...
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25 views

Unable to identify which type of post User Profile Stats standard component counts

I have created the custom user profile stats that can be seen below as Influence Custom. The purpose of creating the replica is to make text under the count clickable and when users click on the link ...
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71 views

Chatter direct messages using Salesforce lightning communities

I need to retrieve the direct messages sent to a community user using Apex. I found that direct messages stores under "ChatterMessage" Object. After enabling the system permissions "Manage Chatter ...
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1answer
44 views

How get FeedItem with type TrackedChange

when i execute this: Account acc = new Account(Name = 'newTest1',Phone = '+4444444444'); insert acc; acc.Name = 'ChangedTestAnonimusAcc'; acc.Phone = '+55555555555'; update acc; List<FeedItem> ...
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Link in the body of notification

Question : Is it possible to embed direct link in the body of the notification? I am using chatter ConnectAPI to send notification. I tried to add the link by using ConnectApi....
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Are there any data storage limitations for Chatter?

I want to store a "user activity" log within Salesforce for all my customer records, "i.e. created new order, updated phone number etc". To do this I have considered posting directly to the chatter ...
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1answer
40 views

Unable to set isRichText to true with Flow

I have a flow that copy a Chatter post to the chatter of a related record. The issue is that there are unwanted html tags added to the chatter of the related records: I try to update the record ...
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1answer
38 views

Send email notification to contact when posted to chatter

I have an action in a scheduled flow, that post to chatter for a certain Contact. Previously, when I used the ID of a User instead of a Contact, when posted to chatter, an email was received. Can I ...
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1answer
58 views

How do I avoid error ConnectApi.ConnectApiException: Cannot provide both 'Poll' and 'QuestionAndAnswers' capability values at the same time

I am trying to set a question title for a poll chatter post created by apex using the following code CollaborationGroup g = [SELECT Id FROM CollaborationGroup WHERE Name='Edge Communications Customer ...
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1answer
40 views

Customer user cannot create chatter post on a community group

I have an issue when I try create a post from an apex class, the user is a customer community user and I create the post from a Lightning community ConnectApi.ChatterFeeds.postFeedElement(Network....
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19 views

Is there a way to change the “primitive” icon in a Chatter/Feed post when posting via Apex?

I want to change the Icon that the arrow is pointing to when making a Chatter post with Apex preferably on insertion. Is this possible? Is there another way to change the default "primitive" icon?
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20 views

What is the email address for a Community Chatter Group?

I have an email address for a Community chatter group that has worked in the past. It is not working currently. How does one determine the correct email address for a chatter community group? The ...

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