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2 votes

Case Escalation

Escalation rules automatically escalate cases when the case meets the criteria defined in the rule entry. You can create rule entries, which define criteria for escalating a case, and escalation ...
2 votes
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Input on Visual force page form with Controller

You just need to read a parameter from the URL: String accountId = ApexPages.currentPage().getParameters().get('id'); Which you then place into the URL: /apex/myPage?id=0010400001234ABEEY To make it ...
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1 vote

"Close Case" button is generating a script error

This is incredibly simple, actually. First, you'll need to find the button, then change the code (it's virtually impossible to screw up). Lightning Click on the ⚙️, Object Manager, Cases, "...
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1 vote
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Complete table not visible in Case feed when case is created using email to case

Is the text body greater than 5000 characters? If so you are hitting the max character limit for chatter. https://ideas.salesforce.com/s/idea/a0B8W00000GdfV8UAJ/increase-the-chatter-feed-character-...

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