2
votes
Case comments visible in the UI but not in SOQL
Your screen shot shows Text Posts tab. These are Chatter FeedItems of type Text Post.
Case Comments are not chatter feed items.
To query standard object FeedItems
SELECT Body, ...
FROM CaseFeed
...
- 66.8k
2
votes
Need a way to create a switch case in apex emulating the java one without break
I don't think that Apex is suited to do what you're trying to do (and the Apex switch definitely cannot do this).
The closest I think you'd be able to get is to use a series of independent if ...
- 54.8k
1
vote
Accepted
Is it considered bad practice to have Cases permanently owned by a Queue?
The primary concern for this setup would probably be Ownership Data Skew. You'll probably end up with far more records owned by a single owner than you would with individual assignments. I'd suggest ...
- 462k
1
vote
Accepted
Case Assignment Rules cause permissions error for User, but Case is still created
Okay, thanks to @Rohit in the comments it seems like this is expected/known behaviour and just really bad error handling design by Salesforce.
My temporary fix has been to create a screen flow which ...
- 371
1
vote
Case Assignment Rules cause permissions error for User, but Case is still created
I think it's because case is assigned into Queue suddenly once after created. Actually the creation record page trying to show the created case record into that user but created user of the case ...
- 1,135
1
vote
Accepted
Lightning Component Override for NewCase button is not working
@JustinF
From your screenshot you've only overridden the Mobile experience. You need to also configure the Lightning Experience Override to also override the standard behaviour when not using a mobile ...
- 869
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