2
votes
Case Escalation
Escalation rules automatically escalate cases when the case meets the criteria defined in the rule entry. You can create rule entries, which define criteria for escalating a case, and escalation ...
- 1,009
2
votes
Accepted
Input on Visual force page form with Controller
You just need to read a parameter from the URL:
String accountId = ApexPages.currentPage().getParameters().get('id');
Which you then place into the URL:
/apex/myPage?id=0010400001234ABEEY
To make it ...
- 445k
1
vote
"Close Case" button is generating a script error
This is incredibly simple, actually. First, you'll need to find the button, then change the code (it's virtually impossible to screw up).
Lightning
Click on the ⚙️, Object Manager, Cases, "...
- 445k
1
vote
Accepted
Complete table not visible in Case feed when case is created using email to case
Is the text body greater than 5000 characters?
If so you are hitting the max character limit for chatter.
https://ideas.salesforce.com/s/idea/a0B8W00000GdfV8UAJ/increase-the-chatter-feed-character-...
- 2,375
Only top scored, non community-wiki answers of a minimum length are eligible