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Results tagged with partner-communities
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user 7485
Partner communities are a Salesforce community licence type for external partners of the organisation using Salesforce that need access to sales data such as accounts, leads and opportunities.
1
vote
3
answers
4k
views
Allow Community Users to Accept cases from a Queue
I have communities set up in my salesforce org and I would like to grant access to our Partners to Accept cases from a queue.
When the partner logs in, they can view the queue and access the cases b …
- 879
0
votes
Accepted
Allow Community Users to Accept cases from a Queue
I have been in contact with Salesforce Support and it turns out that Community users cannot accept cases from a queue even though they can view the queue (quite silly in my opinion). As a work around …
- 879
0
votes
0
answers
31
views
Managing Partners without the use of Communities
I have recently implemented Salesforce to our company and we would need to manage some of our partners. Ie. Allow Partners to update leads that are assigned to them through Salesforce. The Partner Com …
- 879
4
votes
1
answer
5k
views
Communities / Partner Portal Issue. No Available Community error message
I have set up communities in my organisation. When I try and log into the community, by clicking on the 'Manager External User' button on a contact I receive an error stating 'No available community'. …
- 879
12
votes
3
answers
11k
views
Two factor authentication for Community Users
It looks like standard two factor authentication is not available for community users. Does anybody know a work-around for this?
- 879
2
votes
1
answer
1k
views
Enable partner user to be 'manager' of another partner user
I am currently using Communities and I am trying to add a partner manager as the 'manager' of another partner user's, user record in Salesforce, using the lookup manager field. I cannot see any partne …
- 879
3
votes
2
answers
2k
views
Visual Flow Community user access
I have a custom button that launches a visual flow which I have modified to work in my Partner Community (called 'Partner Community'). The name of the flow is 'Resubmit_Lead' I am unsure as to why the …
- 879