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Marketers use the Salesforce Marketing Cloud’s Journey Builder to create event-driven, responsive campaigns across any channel (online and offline), at any time, at any frequency. Journey Builder provides an interface for designing individualized customer communication plans on top of a robust marketing engine.

1 vote
1 answer
423 views

Using Overwrite for SQL Query Activity on DE for Journey Builder

If a DE is used as the entry for Journey Builder, and that DE is updated daily using an SQL Query in Automation Studio, using the Overwrite option, upon refresh will existing contacts keep re-entering …
Foweyboy's user avatar
  • 129
1 vote
1 answer
2k views

Marketing Cloud - Create or update Sales Cloud Lead/Contact using Journey Builder

Hi Marketing Cloud Community Context: Smart Capture form is an Entry point for Journey Builder. Marketing Cloud and Salesforce are connected using Marketing Cloud Connect and the Salesforce Activitie …
Foweyboy's user avatar
  • 129