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A formula is an algorithm that derives its value from other fields, expressions, or values. Formulas can help you automatically calculate the value of a field based on other fields (from Salesforce doc). Formulas can be used in many areas of Salesforce other than just Formula Fields, such as Validation Rules and criteria for Workflow Rules and Approval Processes.
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I need to calculate the Business hours(10:00 Am to 7:00 pm) and with exclude weekends
I am unable to fetch the elapsed Business Hours and with exclude weekends,
I have tried the below formula, but its useless, so please look at this once and do needful. …