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Search options not deleted user 42990

Articles capture information about your company's products and services that you want to make available in your knowledge base.

2 votes
1 answer
2k views

How do I show related articles for knowledge articles (not via Smartlink)?

I am trying to display related articles for knowledge articles. e.g. Customer opens an article about Dogs. Links to articles about Dog nutrition and dog leashes are automatically displayed. … Is there a way to do so in a more intuitive, automated manner as opposed to SmartLink-ing between articles? …
Nicholas's user avatar