Search Results
| Search type | Search syntax |
|---|---|
| Tags | [tag] |
| Exact | "words here" |
| Author |
user:1234 user:me (yours) |
| Score |
score:3 (3+) score:0 (none) |
| Answers |
answers:3 (3+) answers:0 (none) isaccepted:yes hasaccepted:no inquestion:1234 |
| Views | views:250 |
| Code | code:"if (foo != bar)" |
| Sections |
title:apples body:"apples oranges" |
| URL | url:"*.example.com" |
| Saves | in:saves |
| Status |
closed:yes duplicate:no migrated:no wiki:no |
| Types |
is:question is:answer |
| Exclude |
-[tag] -apples |
| For more details on advanced search visit our help page | |
Results tagged with omnichannel
Search options not deleted
user 37343
Omni-Channel is the Service Cloud’s comprehensive customer service solution that pushes work to agents in real time, right from the Salesforce console
1
vote
3
answers
10k
views
Omni Channel Supervisor not showing assigned queues for an agent
We have setup Omni-Channel routing for cases in our ORG. Everything was working fine since last week.
But today when we tested- if we add an agent to a queue
directly to the queue
OR
add t …
- 173
1
vote
Omni Channel Supervisor not showing assigned queues for an agent
Turns out - it is some issue with Omni-Channel.
Agents have to go offline and then online to see the change.
- 173