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2 votes
Accepted

Reset the notification badge on iOS

To quote the current documentation (ETPush.h) /** Reset the application's badge number to zero (aka, remove it). Call updateET to refresh the server with the current badge number. Note: updateET may …
Gabriel R.'s user avatar
1 vote

Mobile Push SDK Opt-in status

@jclobro, are you validating the result returned from your call to sfmc_setAttributeNamed()? The method will be returning false in your example, and if you have debug logging enabled in the SDK you'd …
Brian M. Criscuolo's user avatar
0 votes

Track Mobile Sessions Using Marketing Cloud SDK

If you're using this for MobilePush segmentation and audience, you should use attributes or tags - that should allow you to accomplish mapping your user's "profile" state to something in Marketing Cloud … (if, of course, you are using the MobilePush SDK). …
Brian M. Criscuolo's user avatar
2 votes

MobilePush Contact Builder Data model

@jclobro I ran this by some of my teammates but without a specific and actionable answer. Please log a support request with your Salesforce rep and someone here should be able to work with you to dete …
Brian M. Criscuolo's user avatar
1 vote
Accepted

Network request failed with status 401 MarketingCloudSDK for ios

Moved to answer: Is it possible that your access token or appId values have uppercase characters? We have a very recently identified issue in those cases, and using the ConfigBuilder method of SDK co …
Brian M. Criscuolo's user avatar
0 votes

Marketing Cloud Cordova Plugin - iOS Push Notifications - entitlements required?

When integrating the MobilePush SDK, you should then set the "Push Notification" capability in the Xcode target settings for your app. …
Brian M. Criscuolo's user avatar
1 vote

Mobile Push SDK Contact Key

In MobilePush SDK, that can be accomplished by setAttribute:(). …
Brian M. Criscuolo's user avatar
0 votes

Salesforce MarketingCloud SDK/MobilePush SDK Data Protection Modes

@nsfeaster, I will point you to: https://developer.salesforce.com/docs/atlas.en-us.mc-apis.meta/mc-apis/routes.htm . It's hard to find, but you'll see some routes in REST API > REST Reference > Cont …
Brian M. Criscuolo's user avatar
2 votes

MarketingCloud SDK - iOS turn on/off for GDPR?

The SDK handles GDPR in response to changes in the Marketing Cloud system itself - the server communicates the state of contact privacy (Do Not Track, Right to be Forgotten, Restriction of Privacy) to …
Brian M. Criscuolo's user avatar
0 votes

MC-Cordova-Plugin

The Cordova plugin does not support the full range of functionality offered by the native SDK - it is limited to basic push handling only, along with the required registration setters and getters. As …
Brian M. Criscuolo's user avatar
2 votes

Difference between JB4A SDK and Salesforce Marketing Cloud SDK for iOS

The new SDK (version 5.0.0 and later) for iOS is our mainline, fully supported, modern architecture SDK framework. No new work (or maintenance) will be done in the JB4A iOS static library. Furthermor …
Brian M. Criscuolo's user avatar
1 vote
Accepted

iOS Push notifications token change - after token update there is 2 min delay before Salesfo...

Brian Criscuolo Senior Mobile Engineer & Product Owner, MobilePush SDK …
Brian M. Criscuolo's user avatar
0 votes

Changing the subscription status of a Mobile Push contact

@rufenstein you should be able to trigger a registration update from your app to clear that feedback value. The easiest way is to set a tag. Note: it may take a few minutes for the registration to pr …
Brian M. Criscuolo's user avatar
0 votes
Accepted

MobilePush iOS Error Sending Notification

When you create your build for Fabric, you are creating an archive build, correct? If that is the case, you are creating a build for a different push provisioning - you must use a production cert in …
Brian M. Criscuolo's user avatar
3 votes
Accepted

Marketing Cloud Push won't increment the badge no in iOS

This is the expected SDK behavior. I'll make a note to ensure that the web interface is clarified. In 4.9.5 and later, badges are now set according to the following logic: If a push message is sent …
Brian M. Criscuolo's user avatar

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