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Represents a single feed item in the feed displayed on the detail page for a case record.

2 votes
2 answers
799 views

How do you test Case feed in the sandbox?

Is there a way of enabling case feed in a full sandbox? The setting does not show in the Customise | Cases | Support Settings
Bartley's user avatar
  • 5,317
5 votes
2 answers
750 views

What is a post count?

When analysing the chatter activity object, I see the property "post count" what does this mean? What exactly constitutes a post? I am pretty sure that the feed track posts due to a status change are …
Bartley's user avatar
  • 5,317