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Results tagged with case
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user 24745
Case is a standard Salesforce object: a customer issue such as a customer’s feedback, problem, or question.
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Need to show the time between case status change using trigger?
I need to catch the time when a case status is changed from one status to another. like a case is in new status now its change to working or a case is in working and when it is changed to escalated . … trigger statusUpdateTrigger1 on Case (after update) {
List<Case> cases = new List<Case>(trigger.new);
for(Case c : cases)
{
if(c.status ! …
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