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Visual Workflow allows administrators to build applications, known as flows, that guide users through screens for collecting and updating data. For example, you can use Visual Workflow to script calls for a customer support center or to generate real-time quotes for a sales organization.

0 votes

Why is this flow invisible?

For a certain field, 5 flows are reported using that field, but I cannot find any of these in the list of flows. All are inactive, I can see them using the link from the field, but there is no delete …
Sander de Jong's user avatar
0 votes

How to configure two column layouts on a subflow?

In the current release (Winter'22) this is possible, by using sections. Here is the appropriate Salesforce documentation for that.
Sander de Jong's user avatar
1 vote
1 answer
744 views

Update record via Flow does not create a Feed Item

I have a Record Triggered flow on Account, of the type Fast Field Updates. This flow, amongst other things, updates the Type field. I have configured feed tracking for that field. I observe that the f …
Sander de Jong's user avatar
1 vote
Accepted

Update record via Flow does not create a Feed Item

I had posted the update (that triggered the flow) via Developer Workbench. Its 'Disable Feed Tracking' setting had been set. This caused the flow not to create a Feed Item. Once I had deactivated the …
Sander de Jong's user avatar
0 votes
Accepted

HasOptedOutOFEmail cannot be updated by a flow?

I have no idea what has happened, but I reopened my flow, simply tried it again, and now I was able to select the HasOptedOutOFEmail field in an update-record node. I am the only person active on this …
Sander de Jong's user avatar
0 votes
1 answer
355 views

HasOptedOutOFEmail cannot be updated by a flow?

For a flow on the Contact object, I can select the HasOptedOutOFEmail field in decision nodes (so for reading its value), but I cannot select it in an update-record node. I have checked the Field Leve …
Sander de Jong's user avatar
0 votes
Accepted

Recommendation has an invalid ActionReference

Looking at the screenshot with ActionReference and the two Labels, I noticed that the Values of the Labels did not have quotes. So I removed them from the Value of the ActionReference and that solved …
Sander de Jong's user avatar
0 votes
1 answer
55 views

Recommendation has an invalid ActionReference

I am trying to build a Strategy Flow that dynamically creates Recommendation records for Cases. To be used by Next Best Action. But when running the flow, I get the error "Recommendation has an invali …
Sander de Jong's user avatar
2 votes
0 answers
49 views

How to prevent the dialog after accepting Next Best Action?

After clicking Accept on a Next Best Action, this dialog pops up: I do not want this, I just want the quoted flow to execute without bothering the user. How can I arrange that?
Sander de Jong's user avatar
1 vote

A flow trigger failed to execute the flow with version ID xxxx

Download the complete Setup Audit Trail and search for the version id (301R0000000DGbx in your case). There you will find the translation of the version id to the human readable name of the process. I …
Sander de Jong's user avatar
0 votes
2 answers
2k views

How to debug a flow that is triggered after creation of a CaseComment?

Something is not going right in my flow and it's not crashing, so I don't get an e-mail with a trace. But if I want to debug my flow, the dialog asks me to select a CaseComment. Which is impossible, b …
Sander de Jong's user avatar
0 votes
1 answer
3k views

How to find flows that access Browser Session IDs?

In the upcoming Summer'23 release, this is one of the updates: "Disable Access to Browser Session IDs in Flows". The "Review Your Flows" section of the update simply states: "Remove any dependencies o …
Sander de Jong's user avatar
0 votes
Accepted

How to find flows that access Browser Session IDs?

This is the elaborated answer, with thanks to PhilW for his comment that is the foundation of it. First, create a package.xml file with the following contents: <Package xmlns="http://soap.sforce.com/2 …
Sander de Jong's user avatar
0 votes
Accepted

Omni-Channel flow: how to specify a routing configuration?

This turns out to be related to another issue that I had with a flow that uses a Route Work action. When I used the workaround that I added to my question, I got an error. After fixing that error, I w …
Sander de Jong's user avatar
0 votes
1 answer
269 views

Omni-Channel flow: how to specify a routing configuration?

I am building a Flow that uses a Route Work element. I want to use "Run Skills-Based Routing Rules" and for that you must specify a Routing Configuration. Two options are available for that: Select Ro …
Sander de Jong's user avatar

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