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Results tagged with service-cloud-console
Search options questions only
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user 16540
A Salesforce console is designed to boost productivity for users in fast-paced environments.
0
votes
0
answers
773
views
Service console/Omni-channel: Unable to log you in to this app using presence status
We have enabled the service console and Omni-channel in a sandbox and configured several statusses (Online, Offline, On a break). On the first day, everything went smoothly. Everyone saw the available …
- 4,453
8
votes
1
answer
7k
views
Confused: Lightning Service Console only for Salesforce Classic?
We have a Service Cloud license, we use the console and we'd like to switch to Lightning Experience, now that it is/seems to be available for Service Cloud. Yet I don't know how to enable it.
I have …
- 4,453