I just registered a new developer account. When I did so, I received the following automated email: > Welcome to Force.com Developer Edition. Dear {my name}, > > Your user name is below. Note that it is in the form of an email > address: > > User name: {snip} > > You'll be asked to set a password and password question and answer > when you first log in. Passwords are case sensitive. Your password > question and answer will be used if you forget your password. Make > sure to choose a password question and answer that you will easily > remember. > > Click https://login.salesforce.com/?c={snip} to log in now. > > Once again, welcome to Force.com! When I clicked the link, I was presented with a login screen. I have not set up a password OR a security question. Since I haven't set up a security question, I cannot reset the password. I tried contacting support via [email protected] and [email protected] . One auto-replied with a message that the email address doesn't exist, and the other replied with the following: > In order to improve our overall responsiveness and increase the > efficiency of time-to-resolution for your issues, salesforce.com is > streamlining its case submission process. As of May 13th, we no longer > accept non-automated support requests sent to: [email protected], > [email protected], and [email protected]. > > To log a case: > 1) Log in to Salesforce.com > 2) Select Help & Training (upper right corner) > 3) Select Contact Support > 4) Select Open a Case > 5) Complete required information and select > submit > > By using this channel, you ensure all relevant information on > your case will be captured, allowing us to respond more efficiently > and resolve your issue more quickly. We are making this change > because email case submissions typically lack the detailed information > we need to troubleshoot the issue, which causes resolution delays and > impacts your productivity. > > This change will not impact the current > provisions in place for submitting cases by telephone, nor will it > affect the Email-to-Case feature in Service Cloud, which will continue > to be available to customers. > > Please let us know if you have any > questions or feedback on the above change. Your input is critical in > helping us provide you with the best support experience possible. > > Thank you, Salesforce.com Customer Support I have tried to find a way to submit a case without logging in, but cannot find one. I tried calling support @ Contact Salesforce (Select Options on IVR based on help needed) 1-800-NOSOFTWARE and 1-415-901-7010 (numbers I found [here][1]), but they only redirect me to submit a case (again, by *logging in*). How can I get this resolved? I don't want to create a whole other email address just for my Salesforce Developer account, but so far I can think of no other alternative. How do I resolve this? Is there some support email address I haven't tried? Some other phone number I haven't found? I found the Salesforce developer forums, but those also require me to log in to use them. [1]: https://help.salesforce.com/HTViewSolution?id=000001000