Skip to main content
3 of 3
edited body
Raul
  • 18.9k
  • 5
  • 42
  • 70

You need to enable a setting for validation rule to work: Documentation validation rule not firing when converting Leads says-

To enforce a Validation Rule when converting leads, you need to enable 'Require validation for Converted Leads.'

Note: If the 'Require validation for Converted Leads' setting is not available, please contact Salesforce Support to enable the 'Use Apex Lead Convert' permission.

Raul
  • 18.9k
  • 5
  • 42
  • 70