Questions tagged [visual-workflow]

Visual Workflow allows administrators to build applications, known as flows, that guide users through screens for collecting and updating data. For example, you can use Visual Workflow to script calls for a customer support center or to generate real-time quotes for a sales organization.

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947 views

LWC dropdown not disappearing when clicked on the screen flow

I have a LWC in the screen flow. The LWC displays a dropdown list. When I click outside the LWC the dropdown should disappear.How can I enable. I tried onblur, but it is not working. <template> ...
-1 votes
0 answers
26 views

FlowAttributeChangeEvent only returning id's of records

I am trying to return list of sobject records from lwc to flow using the FlowAttributeChangeEvent. For some reason I get only the Ids of the records not any other fields. Below is the screenshot that ...
2 votes
2 answers
780 views

Pre-populate rich text field in the case creation page

Here is what I am trying to do: Pre-populate a custom field(rich text) on cases in the creation page The total characters is about 5000 characters with formatting (bolding, underlining) The size of ...
-1 votes
0 answers
21 views

Adding a Product to Opportunity - Flow based on Field

I am aware we have products in two places on the opportunity, this is currently how the business needs it for reporting needs across 12 different BU's Thank you!! I want to create a flow that ...
-1 votes
0 answers
14 views

im not able to pick a operator in a flow

i have 3 different sandbox and i have done this configuration in 2 of them but now that im trying to do it in the third im not able to choose the operator, is not showing any opcion. i already give ...
0 votes
1 answer
1k views

Flow - Removing Get Records Element From Within Loop

I recently built a Record-Triggered Flow on the Account object to update a field on related Opportunities. Today I was notified System Limits were reached for the Org, related to this Flow. You or ...
0 votes
0 answers
55 views

Scheduled Trigger Flow - Only Works in Debug Mode

I am running into an issue with a flow that I created. For some reason when I run the flow in debug mode, it works perfectly and updates the records. If I schedule it to run... it does nothing. Here ...
-1 votes
1 answer
40 views

In Salesforce, if there are multiple FLOWs active for the same object then does trigger fired only once or will it be fired for each FLOW

In Salesforce, if there are multiple FLOWs active for the same object then does trigger fired only once or will it be fired for each FLOW (assuming each FLOW updates different fields) Additional ...
1 vote
1 answer
32 views

Deploying flows through CumulusCI

I have a full Salesforce repository in Vs Code that I deployed with the command cci task run deploy. I had some issues including a recent change of mine which included a new Quick Action that runs a ...
0 votes
1 answer
39 views

How do I add an event to a specific public calendar using a flow and "New Event" action?

First let me say that I'm new to salesforce so forgive me if I should be doing this another way. I have a record-triggered flow with the goal to add a sales appointment to a public calendar named &...
0 votes
0 answers
22 views

FLOW_ELEMENT_ERROR|Operation not valid for this user type when creating Oppt related to contact via PlatformEvent Triggered Flow

I have a flow that triggers by a trigger that publishes a platform event, in the flow I do some fields updates, and I create a task and an opportunity related to the targetId passed from event to flow....
0 votes
0 answers
11 views

Best design for emailing groups of Users that are collaborating on a Case

We're using Cases, but long-story-short, we're not really using Service Cloud licenses. We have a heavily restricted form of Service Cloud licenses. We need to be able to have teams of people across ...
0 votes
1 answer
28 views

Flow Copying a Value To a different field - Editable Fields

I am currently building out a flow to copy the value of the Annual Recurring Revenue field (Recurring Revenue is also the name of the field) to populate in the ARR Booking Field automatically. However,...
0 votes
1 answer
1k views

Email Template :: Merge Fields

I have an email template that sends an email on the creation of a new lead using web-to-lead. When used in a flow I get the following error. Has anyone had this issue before? I cannot get any fields ...
-1 votes
1 answer
35 views

Record Id sent from scheduled flow to Apex is coming as null in apex

The record sent sent from scheduled flow to Apex is coming as null. When I debug the flow, it is working fine and I could see record id.
2 votes
2 answers
2k views

Salesforce Flow: Error Handling

I have a screen flow and i want to manage Error Handling. So, in the "Fault" path, i have added a screen element where i show the {!$Flow.FaultMessage}. The problem is, that the FaultMessage ...
0 votes
2 answers
1k views

Trouble adding Case Comments Update using Flow

I'm having a difficult time getting my Flow to update the comment section on a Case. I'm looking to build a flow that allows users to transfer cases and leave a comment as to why. I am able to get the ...
1 vote
0 answers
212 views

Lookup Fields Showing up Blank for Guest User in Screen Flow

I have a screen flow that is being used on a public site. Everything in the flow is working correctly, except there are two lookup fields that are showing blank (no label or placeholder, and the field ...
0 votes
1 answer
2k views

How to restrict users from editing certain fields on opportunity layout?

Alright, so these are things i have to work with : Assuming user u1, u2 and u3 (all have the same profiles), Same opp record type is assigned to all of them. If a custom field (sub_record_type__c) is ...
0 votes
1 answer
23 views

Check if user has a custom permission group assigned in Salesforce Flow

I have a flow on the Salesforce Case object, and I want to assign the case record to a queue based on the following conditions: If the user's assigned permission set group contains 'x' in the name, ...
0 votes
1 answer
868 views

Why my flow is not updating the records

I have a flow which should update the event status to closed after 1 day if the records are not in closed status. scenario is: event history is related record in event. when event history record is ...
0 votes
0 answers
26 views

When the Salesforce Survey is submitted using the link, how do we get the ORG Base URL using Record Triggered flow?

My implementation: Implemented a flow, triggered when someone submits a Salesforce Survey. The Survey Link is sent to the user using email. I need the org URL to generate a Record Link in the flow. ...
-1 votes
0 answers
28 views

WhoID/WhatId is not available to send email to the UserId getting this error in salesforce Flow send email core action

I have set up an email alert for the parent account owner(using Account Hierarchy owner) under account hierarchy if any account is created with a different user then the hierarchy owner gets notified. ...
0 votes
2 answers
798 views

approval process is not accessible to guest user

Premise: I have a managed package called Click Approve which performs certain functionality and on completion it invokes my own 'record-triggered' flow. This package performs all its actions using a &...
1 vote
1 answer
1k views

there a quick an easy way to remove commas from a flow screen number input component?

I'm working on a screen flow. When I run the flow and write a number I get a comma in the thousands place. I was wondering if there is a quick an easy way to make sure the comma is removed? For ...
1 vote
2 answers
44 views

Deleting a Flow via CI/CD - how?

I have a flow that was deployed to multiple production orgs via mdapi CI/CD process. This flow updates 2 fields. Turns out this was not a solution and I now need to delete all 3(the flow + the 2 ...
0 votes
1 answer
959 views

Flow get user input into custom component

I have component and need to use here user input from flow screen. So i have a text field with api name 'Request' and want to use input from that field in my custom component, that replaces default ...
0 votes
0 answers
49 views

Is it possible to create an lwc that other lwcs can be drag and dropped into?

I would like to create an LWC (lets call it the Parent LWC) that is usable within the Flow builder. When Parent LWC is dragged onto a Flow screen, I'd like for the user to be able to drag other Flow ...
0 votes
1 answer
30 views

Syncing data with legacy system

Because of the dreaded SOQL 101 limitation, I have a few flows that run with a delayed path. This is ok, as the processes in the flows do not require to be run instantly. However, in the delayed path ...
0 votes
0 answers
40 views

Record triggered flow not invoking when Event record is created via Lightning sync

Issue: In our org events are created via lighting sync when outlook meeting is scheduled for user who is part of sync configuration. When a lead has events associated with it and that event owner is ...
0 votes
2 answers
2k views

Hyperlink field leading to Opportunity Record (Flow and Process Builder)

Thank you for responding. I have taken your advice as best as possible. As of now, I am not receiving any errors, but the fields are not populating when I create a new task that fits the criteria ...
-1 votes
0 answers
27 views

Unable to Get response from third party in flow using external service

I am trying to call a http callout from flow using External services but unable to get the response in flow , the same request is working in Postman . Below the screenshot of the error is attached , ...
1 vote
1 answer
2k views

Use Checkbox-Group to update multiple records?

I'm trying to figure out flows work with multi-select checkboxes. At this point I can only select 1 id from the list, despite the flow debug logs showing that I have selected 2. I'm aware of the ...
0 votes
1 answer
798 views

Flow - Validating Conditional Text Field Input

I have a flow with a screen element. It has 3 picklist fields and, dependent on the input in these fields, a pair of conditionally visible text fields become available for input. I want to validate ...
2 votes
2 answers
138 views

Flow in Unlocked Package fails as Formula uses no namespace

I created a Namespaced Unlocked package out of that repo. https://github.com/rsoesemann/salesforce-isv-cockpit/blob/master/force-app/main/default/flows/NotifySlackOnError.flow-meta.xml It contains a ...
-1 votes
0 answers
17 views

Flow not updating from API inserted field

I have a flow which triggers when a date field is populated or updated. It will trigger when: I update and save manually When I bulk update from data loader io When I update using Zapier However, it ...
6 votes
3 answers
12k views

IsChanged Flow Entry Criteria when record is created

I'm relatively new to my current company and am working through an audit of all of our flows. Upon testing, I am realizing that for all flows, when a Flow is set to run when A record is created or ...
0 votes
1 answer
892 views

How to fix this loop in flow

I have a snippet of a flow I am working on below: What I am trying to do is the following: An account record id is passed which then finds all partner accounts to it by getting the account ...
3 votes
2 answers
1k views

Salesforce Flow Converter

Does any kind of tool exist to display the full contents of a salesforce.com Flow in a single pseudo-code type page or, better still, to convert the Flow to Apex code?
2 votes
1 answer
3k views

Field Integrity Exception while deploying Flow

I've a flow which saves fine and as of now do not run into issues on dev sandbox. However , when I try to deploy this to Test org I run into Field Integrity Exception. As a series of tests to find out ...
0 votes
1 answer
29 views

Omni Channel Flow Error: The queue isn’t valid for this object type

My flow is using an action called "Check Availability for Routing" to retrieve information about 3 queues like this: I configured each of the action elements selecting the Queue, and then ...
0 votes
0 answers
19 views

Flow to Look Up multple Account records, copy field from each record to clipboard

I am hoping to find a way that I can achieve the following: Users are composing an email to a client. They are providing information to the client about one or several Accounts which serve as resource ...
0 votes
1 answer
41 views

How to prevent a record triggered flow from executing multiple times

I have a flow where when a field called last touch point date is updated in an opportunity, it then offsets creating a task for the opportunity owner by 7 days to remember to follow up. I am a ...
-1 votes
0 answers
12 views

Flow on Price Entry Object when Unit price is changed & populate parent Id when some conditions on Parent field matches

We have a requirement to create a flow on Price Entry Object , which should be triggered when the Unit price is changed & display the Parent Object Id when certain conditions on Parent object ...
0 votes
1 answer
976 views

SF - Create Flow based on 'If Quote Line Items Name Contains'

I am trying to create a flow based on the following: When a Quote status changes to 'Accepted' Check all Quote Line Item Product Names If any Quote Line Item Product Names contain a certain string ...
-1 votes
1 answer
43 views

Redirect to 'create new record' page from flow

I have scenario where I have designed a flow that when new button clicked on A1, A2 or A3 object's, flow ask questions and then creates record for A1, A2 or A3 based on asnwer. As soon as user click ...
0 votes
1 answer
2k views

How Do You Get an Empty Response Body Using Declarative External Services

Note: This is for declarative External Services. We are not writing Apex but using the UI and Salesforce generates the Apex classes. I need to include this until the name of this is changed by SFDC ...
1 vote
1 answer
78 views

Is there a best practice in Flow for using "IS CHANGED" operator vs. "When to Execute Outcome" setting?

Flow decision elements have multiple ways to control when to run a particular path. I frequently have requirements which look like "when this application step is completed, move the Application ...
1 vote
1 answer
1k views

Can I Delete Sharing Record with Flow? Salesforce

I'm currently using flows to provide Read/Write access to records associated with a related object record using userIDs from two lookup fields. (similar to this method: https://salesforce....
0 votes
1 answer
3k views

Flow email alert receiving "insufficient access rights on cross-reference id"

I am using a simple flow to try and send email reminders out to clients one week before a due date. The loop is functioning correctly to bring back a list of records to email, but the email alert is ...

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