Questions tagged [user-management]

Besides creating and assigning users, user management includes working with permissions and licenses, delegating users, and more.

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How can we configure so that community site users can see their name but only the nickname of the internal user?

Use case is that we are building community sites for council residents. We want them to be able to submit cases to us and see their user names (rather than nicknames) but only be able to see the ...
rbmw's user avatar
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56 views

Why Salesforce Partner User's Role Shows an Id instead of the account name?

When I created the user, the Role was displaying the Parnert Account's name + the role hierarchy, but now it shows the account ID Does anyone know how to change it back to show the account name ...
Gerardo Elisiel Martinez's user avatar
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1 answer
65 views

How to mass disable marketing cloud users?

We have more than 100 users which we want to disable into the marketing cloud but doing them manually will take longer. Is there any way possible to disable them in mass? Thanks in advance.
Jimmy Vaswani's user avatar
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34 views

Use Standard Apex Method UserInfo.getUserEmail() in Custom Metadata

I want to move below collections into Custom Metadata private static Set<String> validAddresesForGoogle = new Set<String>{ '[email protected]', '[email protected]', ...
abhay gupta's user avatar
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229 views

an error occurred while trying to update the record. please try again. Error message when deactivate user from the community site

I have created the customer community plus site and set up permission to add new user and deactivate users for the external super user. External super user can create new member, no error, while ...
Mani's user avatar
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OKTA SSO - Salesforce Integration User Provisioning & Contact Sync

As part of Service Cloud & Community deployment, we are attempting to use OKTA SSO to provision Users. As well as this we will create Contact records/sync with existing Contact records. We have ...
JamesHCard's user avatar
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30 views

Salesforce License and user management App

Has anybody considered building a salesforce license and user management app? The idea is to have an org integrated with all the environments, that pulls uses permissions, users etc and store in some ...
Techie Baba's user avatar
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1 answer
159 views

Manually delete GroupMember Record

Would I be shooting myself in the foot if I manually deleted a single record from the GroupMember object that links an inactive user to a queue? Is there something that happens when you do it via the ...
Jeff's user avatar
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Get User Id from System.UserManagement.verifySelfRegistration to set the password

Is there a way to get the user Id from the Verification? I am implementing a custom self registration process in an Experience Site, user fill up a form including the password and then they are ...
Juan Ge's user avatar
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1 answer
259 views

Best practices for deactivating a Salesforce User without losing any data?

I haven't found an easy way to do this. I need to deactivate a Salesforce user, but first I need to know ALL the records, all the flows, jobs, reports, dashboards, etc the user owns so I can transfer ...
Nacho Zve De La Torre's user avatar
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1 answer
315 views

Not able to see Manage External Users under App permission

I am trying to enable "Login as Experience user" action in person account. For that I am trying to enable "Manage External user" option under profile but I am not able to view that ...
SFDC buddy's user avatar
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390 views

Licenses: What Permission Set & Feature Licenses go with what User Licenses?

IIUC, the purposes of my org's User Licenses are: Community: log in to Community, aka Site, aka Experience Cloud? Identity: also log in to Community, but different somehow? (unused) Salesforce: log ...
Foo Bar's user avatar
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How to bypass "Email Verification" in Salesforce during email value update action

I have already read this document and refer below questions in this website but still I have wonder if any other workaround available to update the active users's email (valid email) into "....
Raj's user avatar
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33 views

Solutions to allow non record owners & non admins to share a private record, they can access

TLDR: I'm trying to figure out how to let non-admins & non-record owners either share a private record they don't own, or what permission they need to see other users/profiles/roles. The Problem: ...
Joshua Cruz's user avatar
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Way to resend activation link and send change password link in flow (SOLVED)

I thought i would share a solution to a couple of issues I've been having and have noticed loads of other people asking similar questions, without many viable solutions. This relates specifically to ...
Emma's user avatar
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User provisioning in Salesforce from servicedesk application

I have a following requirement: Client uses a servicedesk application to request, approve, notify, and track access granted to various on-premises and cloud applications, including Salesforce. ...
SFRocks's user avatar
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Filter, group and report on Users like Contacts

My Salesforce app makes extensive use of native Reports on Sales Cloud data. In the future, we want to group the data by different User types. We want to introduce some grouping, filtering and ...
Robert Sösemann's user avatar
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303 views

Enable certain users to be able to change the queues they are assigned to in Omni Supervisor

From the documentation, Manage Users, Customize Application and Manage Public List Views are required for this (if changing queues created by other users). Is there a neater, more 'least privilege' ...
Antonio De Palma's user avatar
1 vote
2 answers
296 views

How to Bypass ForgotPasswordInterstitial Visualforce Page during Experience Forgot Password Flow

I'm working with a customer that is using an experience with 9+ languages. We've encountered a surprising number of gaps in the language capabilities of Experience - specifically pertaining to self ...
Rebekah Oakes's user avatar
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1 answer
2k views

Getting user locale information in LWC

In Aura, we can get the user locale info by using $A.get("$Locale.langLocale"). What is the equivalent in LWC ? Searched in developer doc and in google, not able to find it. How to get the ...
Sfdc_Spider's user avatar
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Users without 'Is Single Sign-On Enabled' checked flag are still able to log in via SSO

After thorough checking of users, I noticed that some of them, despite having no profile or permission set assigned with 'Is Single-Sign-On' flag enabled, are able to log in via SSO. What can be the ...
Rechu's user avatar
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How to send async verification emails in bulk using System.UserManagement.sendAsyncEmailConfirmation?

A new verification feature in the Spring '22 release is that an user will receive a verification email once per release when they instigate an email. I'm trying to use Apex to send a mass email out to ...
Khushbu Agarwal's user avatar
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1 answer
608 views

LICENSE_LIMIT_EXCEEDED exception for Customer Community Plus Login even though more than 25k+ licenses are remaining

I'm getting Insert failed. First exception on row 0; first error: LICENSE_LIMIT_EXCEEDED, License Limit Exceeded - Customer Community Plus Login: [] but there are more than 25k licenses remaining for &...
Ashish Sharma's user avatar
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1 answer
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Is it possible to add custom actions on the Users list view in Setup?

I created a custom flow for creating new users and assigning permission sets; I would like to either replace the standard New User button, or add a custom button of my own to launch the flow. Does ...
nfoley's user avatar
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2k views

What does the "Chat User" checkbox on the User object do?

It's a simple question which I couldn't find an answer to: What does the "Chat User" checkbox on the User object do?. What I found: User Object Reference. There is a field - ...
Eduard's user avatar
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664 views

When is a User given more incorrect password attempts than the 'Maximum invalid login attempts' in password policies of org and profile?

I have a customer community user who was allowed 14 incorrect password attempts before being 'Password Lockout', although the org's and profile's 'Password Policies' should only allow 5 incorrect ...
Shaleen Yadav's user avatar
-1 votes
1 answer
815 views

Unable to see last login or the login history for some users [closed]

when i go to Setup----> users-----> i could see the list of users. I could not see the last login date for some users and also the login history for them. Can i know the reason for it.
ananth's user avatar
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1 vote
1 answer
817 views

System.UserManagement.sendAsyncEmailConfirmation not directing user to Verify Email Screen

A new verification feature in the Spring '22 release is that an user will receive a verification email once per release when they instigate an email. I'm trying to use Apex to send a mass email out ...
LMorley's user avatar
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1 vote
0 answers
110 views

How can I create a user with Authenticated Website License?

I've been reading about SF External users licenses. One of them is Authenticated Website License. I can't find it anywhere in my org. The documentation says that the license is available in Salesforce ...
Duck The Developer's user avatar
1 vote
1 answer
74 views

Internal Error happens when try to insert 5000 or 10000 in one transaction 1294474088-313147 (-1775489667)

To reproduce specific problem which occurs only when there are 50000 users on the org, we need to insert 50000 users into sandbox. When we try to do that, we receive Internal Salesforce Error issue. ...
Patlatus's user avatar
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3 votes
1 answer
483 views

How can I create salesforce user (not `Account` record) through salesforce CLI?

I want to create a User through Salesforce CLI. I know that I can create Scratch-Org users (DOC), but I want to create one in production organization; I know that I can create user through API (DOC, ...
user2475983's user avatar
1 vote
1 answer
203 views

Is there a way to handle the error 'You cannot deactivate a user who is receiving leads'?

I thought I could handle this in a User before update trigger, but it seems I'm wrong - when a user is deactivated, the before trigger does run, but the transaction is stopped entirely, the after ...
number41's user avatar
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3 votes
2 answers
2k views

Deactivate a user who is no longer default owner of records created by guest users but still erroring?

Error: This user is the default owner of records created by guest users and can’t be deactivated. I keep seeing this message when I try to deactivate a user. I followed instructions given here: https:/...
GabbyTech's user avatar
1 vote
0 answers
20 views

Inaccessible Contact on Partner user blocks everything on the User

something happend in our org that I've never seen before and that shouldn't be possible. We have a user with a "Partner Community Login" license, that cannot be edited anymore. I don't know ...
CarnVanBeck's user avatar
0 votes
1 answer
810 views

assign permission set to profile? [duplicate]

We normally add permission sets to each user individually, however, a certain profile in our company always requires a specific permission set Question: Permission sets can be assigned to Users, but ...
h3110's user avatar
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0 votes
1 answer
515 views

Frozen user accounts

When people leave our company, their Salesforce user accounts are deactivated. I uncheck the 'active' checkbox, Save, then finally check the checkboxes below: We are running into problems when people ...
h3110's user avatar
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0 votes
1 answer
951 views

How To Find Out If An Admin Changed The Username On A User Record?

How do I find out if an Admin changed the username on a user record? There is no field history tracking for the User object.
Saqib Ali's user avatar
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1 vote
1 answer
378 views

How to prevent an user used only for integrations for logging in via interface?

In my ORG I have an user used for integrations purposes only. Some integrations are using oauth2 authentication so that third-party platforms connect to Salesforce directly. In other integrations was ...
Olavo Alexandrino's user avatar
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0 answers
37 views

How to set permission for a User

I have 20 users having the same profile and having CRED as well as ViewAll permissions. I want to remove the viewAll permission for a single user, what are all the possible ways to achieve this? I ...
newbie0007's user avatar
1 vote
1 answer
157 views

How to store setting at User Level?

I have a requirement to showcase a detail page having multiple Accordion sections which are closed by default. Now there will be a checkbox which will allow the user to make sure that all the ...
user3012372's user avatar
0 votes
1 answer
272 views

Is there any API REST OR SOAP API available to find the limit of user license available in the Marketing cloud org

Is there any API REST OR SOAP API available to find the limit of user license in the Marketing cloud org .
Sancool's user avatar
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1 vote
0 answers
400 views

How to get welcome link for Community User?

Using "System.resetPassword(userId, True)" we can issue the reset password email to a community user in salesforce via apex: But we also want to send the reset password link via SMS. Is ...
Priyank Saklani's user avatar
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0 answers
73 views

Is it possible to have a full list of the values the API returns for User Type?

I'm reading this document to figure out which User information I can get from the API: https://developer.salesforce.com/docs/atlas.en-us.212.0.api.meta/api/sforce_api_objects_user.htm And there are ...
Camilo Urán's user avatar
1 vote
1 answer
3k views

Unable to add users to Public Group

I have created a Delegated Admin Group and add few users to this group. The Delegated Admins have access to a Public Group. This should allow them to add users to the Public Group. Some of the users ...
Kalpesh's user avatar
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1 vote
1 answer
151 views

Initiate email to admin/Group when user account is created in Marketing cloud [closed]

I would like to know if there is way in Marketing cloud through code/clicks to send an email to a specific user(s)[Admins] when user is created in Marketing cloud .
Sancool's user avatar
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9 votes
0 answers
2k views

Update user email without email confirmation via Apex

I have been trying to update the user email via scheduled apex, but it seems I am out of luck! User u = [Select Id, email from user where email = 'emai[email protected]' limit 1]; u.isactive = ...
Santanu Halder's user avatar
0 votes
0 answers
1k views

LWC updateRecord returns 403 forbidden when using Guest User

I am trying to use the updateRecord() lightning/uiRecordApi function to update fields on a record in the system as a Guest User. From consoling out the res, I am getting an error of "An error ...
Diego Delgado's user avatar
2 votes
0 answers
1k views

Problem creating "Customer Community Login" users in one Summer '21 org

Salesforce provided us with a Summer '21 org early this week but it had no "Customer Community Login" licenses provisioned so we had to get those added via a case. As a System Administrator, ...
Keith C's user avatar
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2 votes
2 answers
6k views

Adding users to the community... need access to the community?

I'm doing a tutorial on communities, and after setting pages and themes, i wanted to add users. When i try to setup the user, i get this message: "Looks like this portal user is not a member of a ...
Luis Aguiar's user avatar
0 votes
0 answers
80 views

New User URL not displaying properly

I have a requirement to invoke the user creation page to prepopulate some fields. I'm using the following URL: /lightning/o/User/new?defaultFieldValues=LastName={!User.LastName},ProfileId={!User....
Raul Mora's user avatar

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