Questions tagged [two-factor-authentication]

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Require 2FA only outside of Trusted IP Ranges, using authenticator app 2FA (e.g. SF Authenticator push notification)

We've decided to use the Salesforce Authenticator app for 2FA for our internal users (reasons below), but want to make the process more convenient by bypassing 2FA when users are logging in from ...
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Is it possible to customise the design of the Connect Salesforce Authenticator page?

I have Two Factor Authentication enabled for a Customer Community Login Users profile, which means after using a branded login screen the user gets this: Is it possible to customise the background ...
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1answer
41 views

Require 2FA outside of Company range

We have been looking at a way to make users authenticate via MFA outside of the company's network range? I was looking at https://success.salesforce.com/answers?id=90630000000hdMQAAY, however, it ...
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Vendor App does not work with Salesforce Authenticator

I am trying to explain to a vendor that their app does not work with Salesforce Authenticator. The user opens the app, logs into Salesforce, get told to authenticate, authenticate. Then reopen the ...
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2answers
123 views

Salesforce Authenticator - We received an unrecognized request

Has anyone seen this error before with the Salesforce Authenticator app? We received an unrecognized request We found a request for a previous installation of the app. We took care of it for ...
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1answer
22 views

2 factor authentication vs Device/Browser activation

I was reading below article and it got me little confused(see heading : Org-wide Trusted IP Ranges): https://help.salesforce.com/articleView?id=admin_loginrestrict.htm&type=5 As per this, ...
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0answers
34 views

Is Salesforce 2FA supported using only SMS or Email and not the Authenticator Application?

I am trying to do two-factor authentication via email or SMS. 2FA via the authenticator app isn't an option as we cannot install anything on user phones. Native Identify Verification codes would work ...
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1answer
43 views

Is Salesforce Verification Code Challenge a kind of Two-Factor Authentication?

I am wondering if the Verification Code Challenge users usually get upon logging in their Salesforce Org can be considered as a kind of Two-Factor Authentication. The reason why I am asking this ...