Questions tagged [triggered-send]

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Dynamic To email addresses in Triggered send

I want to dynamically assign To email address in Triggered send based on data populated in DE. Can someone please let me know if it's possible and also if the approach seems reasonable keeping in mind ...
Pooja's user avatar
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2 answers
93 views

Cloudpage reloading causing duplicate triggered send

I'm having an issue whereby i have a 'thank you' cloudpage which customer lands on after submitting a form in email. The cloudpage then sends a triggered send email. The problem is that customers are ...
CRMdelaCRM's user avatar
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Deleting Subscribers from Hidden Triggered Send Managed Lists in Marketing Cloud

I've followed the steps on https://help.salesforce.com/s/articleView?id=000381035&type=1 to be able to create and populate a data extension with Subscribers from the Hidden Triggered Send Managed ...
Antonio De Palma's user avatar
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1 answer
55 views

How to create an alert when blank AMPScript data and cancel send

I'm new-ish to AMPScript. In our Marketing Cloud instance we have AMPScript used in various journeys, some of these are sourcing Data Extension content, others are trigger based and pulling directly ...
Maddisonpayne123's user avatar
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1 answer
189 views

Recommended approach for coupon assignment in SFMC?

In SFMC, we are currently using claimrow() approach for coupon assignment but in past we have seen some issues with this where same coupons getting assigned to same subscribers since coupon email is ...
kl2's user avatar
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57 views

Journey builder entry based on changing Campaign Member status?

Trying to figure out how best to automate emails for an event series. There are 2 time zones for the event series. The plan was 2 separate journeys... Send invite to campaign members (Status is ...
stack20's user avatar
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1 answer
58 views

How can I reference a value from a serialised string in AMPscript for Email?

I have a transactional Journey, which is triggered by API and sends a personalised email. The email AMPscript uses two DEs, which have a common field "sku", so I'm using it as AttributeValue....
Ksenia Gavrilina's user avatar
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1 answer
87 views

Can SFMC send a triggered message when the NextKeyword times out?

In mobile studio, you can configure a NextMessage and set the timeframe. This means that the user has X amount of minutes to reply back before their reply will no longer carry the keyword to trigger ...
en-rep's user avatar
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2 answers
517 views

Is JobID same for daily running journeys in SFMC?

When we send one-off emails from marketing cloud, JobID can be used to identify the email deployment as it is unique. When it comes to journeys (in use-case where audience is entering the journey ...
kl2's user avatar
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1 answer
84 views

Using API to Pause and Resume the triggered sends in MC created from Salesforce CRM

I have created a triggered send (TS) from the Salesforce CRM using the MC Connect. To activate and deactivate the triggered sends in the CRM we have the button on the triggered send as shown below: ...
Rahul Allada's user avatar
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52 views

Not Receiving Alert for Triggered Send Queue

I'm trying to configure Alert for TS Queue based on @Gortonington instruction https://gortonington.com/alert-for-your-triggered-send-queue-limits-in-sfmc/ but I'm not receiving alert on my email. ...
Natalia's user avatar
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211 views

Triggered E-Mail with Pardot

Triggered E-Mail with Pardot based on a business-logic in SF. We want to send an one-to-one email including dynamic content via Pardot based on a business logic (trigger) from SF. What is the ...
Joachim's user avatar
1 vote
0 answers
64 views

Receive Not-sends in entry source data extention upon triggered send

We are trying to set up a transactional triggered send using a Transactional API Event in journeybuilder, that also includes the not-sends in the entry source data extension. Apparently this is the ...
Birnty's user avatar
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1 vote
1 answer
282 views

How to use Claiming of coupon codes in relation to Triggered Send where claimed coupon code also needs to be passed to Triggered Send Data Extension

Current Scenario: We have a cloudpage that is working as an API endpoint where fields / parameters are passed and cloud page is responsible to trigger a triggered send email. Cloudpage AMPScript ...
kl2's user avatar
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1 answer
179 views

Package manager - Triggered Send Data Extension

I'm wondering how to solve the deployment of a lot of "triggered send data extension" with Deployment manager of Marketing Cloud. The system show me this warning: Data Extension Template &...
Frogmouth's user avatar
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252 views

emails in Queue - Triggered Send Interaction

I'm not sure what happening with emails that were in queue when trigger send was paused. I've found the information that if emails were in queue no longer than 3 days they will be send, and if it be ...
Natalia's user avatar
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1 answer
148 views

How to limit Send of an email to 1000 subscriber only using ampscript

I am trying to limit my email send to 1000 users in the last 24 hours means if my email has been sent 1000 times or 1000 users in single day then it should not do any further send. To implement this, ...
RKNauhwar's user avatar
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107 views

How to setup threshold for triggered sends using ampscript in SFMC

Is there a way to set certain threshold for triggered sends in ampscript for 24 hours and error out sends if it exceeds the threshold using ampscript, the Sendable DE values are not helpful since it ...
Subiya Siraj's user avatar
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0 answers
90 views

Marketing Cloud - Payment Confirmation Email With Multiple Line Items - Instant Sending Options

looking for some ways forward with this dilemma I have. We're implementing an payment confirmation email to send in Journey Builder. The order confirmation contains data from multiple objects in ...
romeomarketingcloud's user avatar
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0 answers
52 views

Need java objects for a Query Activity to retrieve tracking data from Data Views

I've got an example of how I can create a Query Activity in Salesforce Marketing Cloud using the Marketing Cloud SDK and Java from @zuzannamj: import com.exacttarget.fuelsdk.ETClient; import com....
Roya's user avatar
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1 answer
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Creating a Query Activity in Java [closed]

I am new to SalesForce and I am trying to create a query activity that is explained in https://developer.salesforce.com/docs/marketing/marketing-cloud/guide/creating_a_query_activity.html to retrieve ...
Roya's user avatar
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1 answer
151 views

Dynamic Sender Profile errored triggered mails

I'm trying to set up a Dynamic Sender Profile and my triggered emails are erroring. I was told that I simply needed to put %%FromName%% and %%FromEmail%% in the sender profile and then set those two ...
banjug's user avatar
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0 votes
1 answer
426 views

What fields are required in a triggered send data extension?

newbie here to SFMC. I am trying to trigger an email send using below endpoint and payload Host: https://YOUR_SUBDOMAIN.rest.marketingcloudapis.com POST /messaging/v1/messageDefinitionSends/key:...
AbuMariam's user avatar
  • 111
0 votes
2 answers
152 views

Cannot Perform action on TriggeredSend object via WSProxy?

I'm trying to perform an action (Start, Pause, Publish) on a Triggered Send via WSProxy but with no success so far. <script runat="server"> Platform.Load("core", "1.1&...
Duc Le's user avatar
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0 answers
14 views

Trigger Email from Marketing cloud when a record is added manually to DE [duplicate]

Built a DE and template and configured Trigger Send by selecting both respective DE and template. I have activated the TSD, when I manually added a record in DE under Contact builder. the TSD did not ...
Joey's user avatar
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0 votes
2 answers
224 views

Send an email to subscriber and to manager via Triggered Data Extension

Is it possible to send an email to the subscriber and to another fixed address with a unique Triggered Data Extension? I mean, I'm filling the DataExtension with two fields of type emailAddress: one ...
ram lou's user avatar
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1 vote
0 answers
87 views

How to get Conga trigger to create Salesforce case [closed]

I have a scenario where Conga Trigger is being used to send communication through a flow that is not attached to a Case in Salesforce. When a customer replies to the conga automated email, it keeps ...
Semicolon's user avatar
1 vote
1 answer
100 views

Trigger an email with complete products info after an order has been placed

We want to trigger an email with order infos in SFMC after customers place an order on our website. How can we approach this? We are testing with SFMC TriggeredSendDataExtension but the challenge ...
forethought's user avatar
1 vote
1 answer
289 views

Email triggered send job stopped by AMPscript Decode function issue

I'm struggling a lot and not even support is being able to help me with this, hope that you can, and read any idea. I got an email with 8 different SKUs populating each one from two DEs. The code didn'...
Omar Sánchez's user avatar
1 vote
0 answers
453 views

Triggered send job stopped error - OMM_SLOT_RELEASED_TO_ERR

All of a sudden, we are getting following error for one of our triggered emails - Error Code: OMM_SLOT_RELEASED_TO_ERR Error message: Job slot was failed due to being detected with a stale heartbeat ...
roank's user avatar
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1 vote
0 answers
395 views

iFramed CloudPages and triggered emails

We are creating a public CloudPage with a (custom) lead capturing form. After the form is submitted, a triggered email (i.e. double opt-in) is sent to the new / potential customer. We would like to ...
nix9247's user avatar
  • 538
0 votes
1 answer
124 views

Firing triggered send via rest API - erring

I am trying to fire a triggered send REST API via postman, I have successfully created a package with all the permissions ticked, including email send,write. After generating the access token in the ...
Chandan's user avatar
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0 votes
1 answer
94 views

How to use RaiseError Function twice in same email send to log error in same DE

We are using RaiseError function twice in same email send and also logging error message in DE. But it only inserts entry for second scenario how ever email code fails both scenarios but we want to ...
RKNauhwar's user avatar
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0 answers
152 views

Triggered Sends and Salesforce Sends and Service Cloud

I have a triggered send which is working fine but triggered sends from Marketing Cloud - which I have working - are not visible in Service Cloud so someone had suggested using Salesforce Sends instead ...
Ruskers's user avatar
0 votes
1 answer
172 views

Use existing publication list for a triggered send

Till now marketing team at my company had been sending out the newsletters manually using the publication list. There are over 100,000 subscribers in that list. Now we have created a triggered send ...
Prim's user avatar
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0 votes
1 answer
838 views

Trigger Email on Cloud Page Form submission

I changed the logic using single page and only triggering the email. Now, form is submitted but data is not added in Trigger DE and Trigger Email is also not sent. if RequestParameter("submitted&...
Darshan Jain's user avatar
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0 answers
433 views

Triggered send not sending email

I am using Python Fuel-SDK. I get the following response from triggered send, but the email is not sent Send Status: True Code: HTTPStatus.OK Message: OK Result Count: 1 Results: [(...
Prim's user avatar
  • 63
1 vote
1 answer
4k views

SFMC Rest API Transactional Email Send or Transactional Journey or Single Send Journey?

REST API is not my forte, can someone help me understand the difference between a REST Call for A) transactional email send b) single send journey c) transactional send journey I would like to ...
Patrick Downing's user avatar
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0 answers
1k views

How instantly send email when record enters to Data Extension?

Who can explain in detail how to do so that when a record enters to the Data Extension (from DE Manager form), an email is instantly sent to her? I read this article, tried to set up api events, tried ...
Slavik Kharkovskiy's user avatar
0 votes
1 answer
623 views

Update Subscriber Key in All subscriber generated through trigger sent

Hope everyone is doing well. I have a scenario, Please can you provide your inputs if its possible: When we target an audience(using data extension) through send flow, the subscriber are added to All ...
Joey's user avatar
  • 17
1 vote
1 answer
750 views

How to send emails without changing email contact in the marketing cloud using SSJS, API, AMPScript, or any other programmatic option

We want to develop a process to update subscribers' email addresses. In the process, subscribers will receive an SMS msg with a link to update the email address. Then we would like to implement a ...
yoni's user avatar
  • 11
0 votes
1 answer
163 views

Re-sending an errored out triggered email

Recently one of my trigger's data extensions was updated, and this in turn broke my ampscript within the template associated to the trigger. This caused calls to the trigger associated to queue the ...
Dylan Langowski's user avatar
0 votes
1 answer
2k views

How to get external key (customerkey) from an email trigger?

I want to get all external keys from email triggers in a journey for stopping/publishing/restarting. So far, I can get their JourneyActivityObjectID (TriggeredSendDefinitionObjectID) through the SQL ...
Duc Le's user avatar
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1 vote
1 answer
61 views

Did Marketing Cloud remove the ability to create Commercial Triggered Sends via Api?

I seem to be unable to create Triggered Sends with any Send Classifications that are not transactional. This is thru both the Rest and SOAP Apis. Previously, I could create these definitions thru ...
Mike's user avatar
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4 votes
0 answers
208 views

Child Business Unit has No Access to All Subscribers in Triggered Send

I am attempting to create Triggered Sends in a Child Business Unit. I can do so via SOAP Api just fine. The triggered send is created and configured to use the All Subscribers list. I cannot do so via ...
Mike's user avatar
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0 votes
1 answer
443 views

Exclusion script with multiple lines in Marketing Cloud

I wish to add exclusion script to one of my email. Since my exclusion script is more than 1 line, I have created a Content Block in my same email. I am following the steps given in this pagehttps://...
user8971's user avatar
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1 answer
123 views

Details on JobContentBlock / Snapshotting

Recently i had to deal with a duplicate key error which was caused by a email activity inside a journey that somehow made me question a whole approach i have set up for templates and email across a ...
Johannes Schapdick's user avatar
0 votes
1 answer
546 views

Trigger an Email notification to a internal user when customer clicks on a button in the email

My use case is: I have an email, which contains a button. When a customer clicks on a button in the email, an internal user should receive a notification of his data (Name, Email). I tried it with the ...
salesforce-user's user avatar
0 votes
1 answer
106 views

How to send an email automatically to user when we enter them in DE

We want to send an email automatically to users when we enter them in DE. We tried to do it using triggered send but unable to do like how and where should we write the logic.
Gxdev's user avatar
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1 vote
3 answers
6k views

Getting Status "404 Not Found" while triggering Send via Postman

I am trying to trigger a Trigger Send with a simple payload using Postman, however the TS is not being sent. Note: No response body is generated, the only thing that it shows is "404 Not Found&...
Lijo Johns's user avatar

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