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Questions tagged [triggered-send]

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9 views

Trigger send stops sending emails and appears to be building email counts that are stuck in queue

I have a triggered send in Exact target which I am calling via APIs (SOAP and REST). Everything process ok, but then it stop processing. When I take a look at the trigger send, I have and error count ...
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1answer
25 views

Multiple triggered send definitions using same data extension

I have 5 scenarios where I want to send a triggered email. Each scenario has 1 unique variable that will be dynamically populated. Would it be problematic to create one data extension that has the 5 ...
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0answers
20 views

Triggered Send: how enable one of two objects with the same name?

I'm trying to enable an object named Configuration for Triggered Send, in Marketing Cloud Connector configuration. However, in my org there are two fields named the same, with two different API Name ...
2
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1answer
50 views

From MobileConnect, how to opt out a contact from outbound SMS based on user response

I am using a triggered Send SMS that is called from SFDC through trigger using REST API. When user responds 'STOP' I want that SMS should not be sent to that user(i.e the contact in MobileConnect ...
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0answers
20 views

Triggered Email on creation of a new case

I need to send a Marketing Cloud Triggered Email using Marketing cloud connect when a new case is created in Service Cloud. My email has some personalized information as well (e.g. CaseNumber). I ...
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1answer
28 views

Triggered Send does not send SMS from RST API even if response is success

I am trying to send SMS from postman using REST API, and I am getting successful reponse but I am not getting actual SMS. Following are the request and responses: Request: { "Subscribers": [ ...
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1answer
42 views

How to send triggered emails from SOAP API

I am trying to execute a triggered send for sending email from SOAP UI. Following are my request and responses. Could anyone please let me know what is possibly going wrong here? SOAP UI Request: &...
1
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1answer
83 views

How to execute trigger sends with custom object as a subscriber ID between SFDC and SFMC

I am trying to execute a trigger send email after a Case record is created/updated to meet a criterion. For this I used out of the box trigger send functionality available in SFDC through SFMC ...
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0answers
26 views

In Marketing Cloud, I want to test whether bcc is working or not for all Triggered Sends in my BU

We have enabled the CC and as well BCC feature for all trigger sends for MyJD as well as John Deere BU’s. Now I want to test it. I did that but getting following message: A problem occurred ...
0
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1answer
28 views

Marketing cloud “Cloudpage” as a standalone sign-up page

Newbie to Salesforce Marketing Cloud: I have a requirement to develop a cloudpage as a stand-alone webpage which would collect new user data (sign-up page) and push them into Marketing cloud data ...
1
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1answer
21 views

Triggered Send from Cloud Page not sending email

I have some ampscript that works fine when in its own cloudpage: %%[ VAR @ts, @tsDef, @ts_sub, @ts_statusCode, @errorCode, @id SET @id = REQUESTPARAMETER('id') SET @ts = CreateObject("TriggeredSend")...
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1answer
42 views

“&” Character in XML Displaying in AMPscript/Triggered Send

I have a Triggered Send erroring because of the & character being used in values. I have an XML column in one of my Data Extensions. I have some values that contain the & character. For ...
2
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1answer
24 views

Pass values from API to triggered send

I have created a SOAP api post in postman that is supposed to pass the subscriberkey and a custom field (LoyaltyID) but the custom field doesn't look to be coming through. <Envelope xmlns="http://...
0
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1answer
50 views

AMPscript Error with XML

I have a Partner sending some data to a Triggered Email/Data Extension which includes a column for XML data. The trigger is erroring and not allowing the data to get to the Data Extension. Below ...
1
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1answer
43 views

Migration to Content Builder from Classic Content

I mainly use an AMPScript email to create&send emails using Triggered Send. The AMPScript email (script) loads the required information from content html files and values from the Data Extensions ...
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1answer
24 views

Triggered Send via API sends blank email (no personalization, empty fields)

We're building a Purchase Confirmation email and we can successfully trigger an email, but the personalized content is blank - for example, Order Number, Ship Date, Product Name, etc are all blank. ...
0
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1answer
34 views

How to give status of triggered send back as reply on api call to landing page?

I have a cloud page that a customer accesses via an api call (do not know what kind). The call holds an email address at a time. The landing page picks up the email address, does some other stuff and ...
0
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1answer
27 views

Triggered Send Data Extension used for Journey Entry Data Extension

I'm looking to use a Triggered Send Data Extension as the Entry Data Extension for a Journey. So a Triggered Send Email will be sent, then on a schedule the Triggered Send Data Extension will be ...
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0answers
16 views

Attaching a pdf dynamically into a transactional email (Triggered send)

I need some suggestion here. I need to attach a pdf(for e.g. a invoice copy) on user demand. Which I am trying to implement it via Triggered send. Sender system can send the PDF along with the ...
0
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1answer
42 views

How to create triggered journey on custom object creation?

We've salesforce marketing cloud and sales cloud integration. We're using a custom object "Enquiry" (child object of Lead) in sales cloud. I want to create a journey, whenever a new Enquiry (custom ...
2
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1answer
28 views

User requesting send classification for one-off send - alternative?

One of our Marketing Cloud users is requesting I set up a new send classification for a one-off send we're doing relating to a Christmas Event. I've done it before for a different theme, but it seems ...
0
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1answer
59 views

How to simulate triggered send

I don't have the developer resources, nor the technical know-how to do soap/rest api calls from our website to set up Marketing Cloud triggered sends (future state is to get these set up). In the ...
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2answers
99 views

Queued triggered sends in Journey Builder

I have an active Journey, which was working as expected. Now the emails are not being sent. The email has ampscript in it, and when I preview this email in the content builder with the target data ...
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1answer
51 views

Reply to two addresses?

I've been asked to research solutions to a scenario where when a subscriber replies to an email it goes to the sender an additional 3rd party, without the subscriber having to "reply-all". My plan to ...
0
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1answer
55 views

How to send to multiple subscribers using Triggered send API in the same API call?

How to send to multiple subscribers using Triggered send API in the same API call? I'm trying to send multiple email in the same triggered send API call. I'm getting a bad request error when i ...
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0answers
30 views

Updating DE in Triggered Send

I am able to pass data from Salesforce to a URL, which is linked to a CloudPage, which is all part of a Triggered Send. What I also want to do is add additional data to the DE apart from the default ...
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1answer
40 views

Retrieving salesforce data into triggered email sent

I am trying to send a triggered email send which has a link that leads to a cloudpage. I need some salesforce data within the link for it to work. %%[ VAR @futureDate, @today, @url, @subRecordId, ...
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1answer
43 views

Emails are not being send on Marketing Cloud

Until last week I could successfully send mails using calls to the MC Rest API, using a Trigger Send. But now without changing anything, when I make a call to send an email using the follow call: ...
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2answers
130 views

Create Triggered Send Data Extension via SOAP API

I'm trying to create data extension from TriggeredSendDataExtension template. I use SOAP and develop it in java. Following example works for me: https://developer.salesforce.com/docs/atlas.en-us.mc-...
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1answer
55 views

Capture Triggered Send information in email ampscript

Is there any way for me to grab the triggered send definition name (e.g. the one that has a value similar to: Email Activity name - 7f9946832b514c949f527fb484def80c) via AMPScript in an email? I want ...
1
vote
1answer
43 views

Can you use Fuel SDK with Python for the object TriggeredSendSummary

I know you can use ET_TriggeredSendSummary() method with the Fuel SDK using PHP but does anyone know if you can use it with Python? I don't believe so. Furthermore, do you know when it will be ...
0
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1answer
200 views

How to get Attribute Value of Triggered Send (fired using AMPScript) in HTML email

I have an active triggered send. I am using AMPScript in CloudPage to fire this triggered send. I am passing some attributes to this Triggered send. I need to use the value of these attributes to show ...
2
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0answers
75 views

Salesforce Triggered Send Heavily Delayed

We have a triggered send for sending order confirmation emails that we fire over API from our ecommerce platform. The volume isn't huge (2-4k emails per day), but after the triggered send is live for ...
0
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1answer
33 views

Sending Triggered email from Email Click

I'm trying to trigger a "Triggered Send" from when a user clicks on a link in an email. At the moment I'm passing users through to a CloudPage, inserting their info into a Triggered Send DE and then ...
0
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1answer
47 views

Triggered Send from POS push tracking into CRM

We have a Triggered Send through the API configured from a POS. We would like to send this tracking back into the CRM through the Connector integration. The original Trigger was set-up prior to the ...
1
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1answer
199 views

Triggered Send Subscriber Relationship Issue

Is anybody able to confirm when you setup a Triggered Send Data Extension Template, it gives you the option to select a subscriber send relationship as your subscriber key, but in my case when I ...
0
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1answer
100 views

Triggered Send Data Extension doesn't populate

I'm trying to populate the Triggered Send Data Extension with more than just SubscriberKey, EmailAddress, SObject and RecordId. My AmpScript looks like this: %%[ /* Retrieves Fields from ...
2
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1answer
104 views

Contact status “HiddenTriggeredSend”

Does anyone have a clear picture of all the possible ways how Contacts can enter this Hidden Triggered Send state and if deleting them is the only way to 'resolve' this issue? MC Developer Support ...
0
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1answer
184 views

Sending e-mail immediately to a new member of a data extension

This is my scenario: I have a form that is connected to Marketing Cloud through the DEManager Function. When someone fills in the form he enters the data extension, however I am unable to send a ...
0
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1answer
58 views

Pass Content to a Triggered Send Message at Send Time

By skimming through the Marketing Cloud doc related to the REST API (https://developer.salesforce.com/docs/atlas.en-us.noversion.mc-apis.meta/mc-apis/messageDefinitionSends.htm) exposed to send a ...
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0answers
63 views

Dynamic AMP Script Sender Profile for Triggered Send

I want to dynamically change my Reply Email Address in the Sender Profile for a multilingual Triggered Send depending on the CountryID in my Triggered Send. For Example A country is DE; reply ...
0
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1answer
133 views

MC - Triggered Sends vs Journeys

Summary I'm trying to decide whether to use either triggered sends or a journey reading from Salesforce data, but since I'm not very experienced, I don't really see the pitfalls of either. Use Case ...
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0answers
19 views

Marketing Cloud triggered send exactly once delivery

I tried to skim the official Marketing Cloud doc but I didn't find a clear answer. Is it possible to enforce an "exactly once" delivery for a triggered send? The final goal would be to enforce that ...
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2answers
96 views

Marketing Cloud triggered send, empty Http response, no send

We've never used triggered sends before in Marketing Cloud and I'm trying to set up a test. I'm sending from Salesforce, so the callout is written in Apex. I've confirmed that the authentication is ...
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0answers
71 views

Journey Email not sending even if user enter the journey. Still in Queued status and restarted the triggered send.

This is my journey and the criteria and the entry data. I have changed this up so much. Just want to make sure I am doing the right thing.
0
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1answer
36 views

How to trigger a email based on particular field (boolean) changes in DE by cloud pages

I need some help & clarification about - how to trigger an email based on particular fields changes in Sendable DE by custom cloud landing pages? - Can I go to triggered email option in email ...
1
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1answer
84 views

Parameterize a trigger in a button to update a data extension

Is there any possibility parameterize a trigger to be included in a Button (in an email, built in Content Builder), to update a specific Data Extension every time this button is clicked in the email? ...
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0answers
16 views

Collecting users links from a Email to do a second send

I am trying to make an automation but I dont know which tool should I use and I cant use Journey Builder. For example, I need that when I send an e-mail, all the people that open a certain link (...
0
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1answer
35 views

How do I set up trackable links in Triggered Email to track ClickEvents?

I am having difficulty figuring out how to add a link to an email created in Content Builder and sent using a Triggered Send that will create a ClickEvent in Marketing Cloud when a link or button on ...
0
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1answer
52 views

Send Email onclick of button in Salescloud Automatically through SFMC

I have a requirement where i need to send an email through onclick of "SendEmail" button in Account object.Where Emails are from SFMC email templates. Any help is much appreciated