Questions tagged [triggered-send]

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38 views

Exclusion script with multiple lines in Marketing Cloud

I wish to add exclusion script to one of my email. Since my exclusion script is more than 1 line, I have created a Content Block in my same email. I am following the steps given in this pagehttps://...
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1answer
30 views

Details on JobContentBlock / Snapshotting

Recently i had to deal with a duplicate key error which was caused by a email activity inside a journey that somehow made me question a whole approach i have set up for templates and email across a ...
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1answer
49 views

Trigger an Email notification to a internal user when customer clicks on a button in the email

My use case is: I have an email, which contains a button. When a customer clicks on a button in the email, an internal user should receive a notification of his data (Name, Email). I tried it with the ...
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1answer
59 views

How to send an email automatically to user when we enter them in DE

We want to send an email automatically to users when we enter them in DE. We tried to do it using triggered send but unable to do like how and where should we write the logic.
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3answers
110 views

Getting Status "404 Not Found" while triggering Send via Postman

I am trying to trigger a Trigger Send with a simple payload using Postman, however the TS is not being sent. Note: No response body is generated, the only thing that it shows is "404 Not Found&...
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1answer
66 views

How to pass attributes in Ampscript rest api block for outbound SMS?

I am trying to trigger outbound SMS for another outbound SMS, I am able to trigger it but not able to pass the subscriber key and attributes in the payload. Below is the script that's working with ...
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1answer
29 views

Can we have more than 1 Sendlog DE for one of the triggered send email only?

We have a SendLog DE to which the data gets logged for all of the emails (triggered + user initiated). But I wish to create another sendlog DE only for one of the triggered send. Is it possible to ...
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0answers
46 views

Re-route customer replies into a Data Extension in Marketing Cloud [duplicate]

We currently have RMM set up which routes emails to a internal inbox, however I have been researching to determine how I can capture customer replies into a Data Extension using the below article: ...
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0answers
11 views

RMM with Triggered Send Issue

We had replies captured through RMM and a sender profile, let's say: SP, perfectly and replies from A were getting to a user B. However, when we introduced Triggered Emails and check marked "...
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0answers
98 views

Sending 'Back-in-Stock' triggered emails only to first 'x' group of people for each product

We have “Notify me” button on our website to alert users when the stock is back. When the stock is back, the API call happens from external system to Marketing Cloud to send triggered emails (Email ...
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0answers
54 views

Marketing Cloud Triggered Send does not work

I'm trying to create a Triggered Send but although it has been activated the contacts who accomplish the Triggered Send conditions does not receive the email. I connected Marketing Cloud with Sales ...
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0answers
33 views

I'm trying to send email to multiple recipients using a REST API call

When I use the messageDefinitionSends/.../sendBatch API call, that I learned about on Stack Exchange, to send email to multiple recipients, email is only sent to the last recipient on the list and ...
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1answer
30 views

Alternate solution to using @future(callout = true) to send VF page as HTML body

I am trying to send VF page as an email whenever an opportunity is updated. Currently i am using @future(callout=true) for my method because to process "pageRef.getContent().tostring()" ...
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0answers
26 views

Unable to Capture RMM_ReplyBodyText personalized string in Triggered Send Data Extension

I am trying to capture various RMM personalized string in triggered Send data extension when Forward using triggered send is enabled in Custom Reply Mail Management Settings of Sender Profile. I can ...
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1answer
103 views

Using code snippet in Exclusion Script Triggered Send

I'm trying to create an exclusion script based on the output of a Code snippet which looks like: <script language="javascript" runat="server"> Platform.Load("core",...
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0answers
24 views

Retrieve data from a data extension, filtering by a specific field value in a trigggered send

I am trying to fetch content dynamically for a triggered send email. I have a field named event_id from the triggered send which I wanted to match with other data extension "Livestream Events DE&...
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0answers
136 views

How to feed IER (individual email result) with Tracking Triggered Send information (triggered send via API from external app)

i hope someone can help me with this problem here: i've to feed the IER "et4ae5__IndividualEmailResult__c" object in SalesCloud from Tracking data of Triggered Send. Normally with the ...
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1answer
33 views

How to track errors thrown by API that pushed data in a Data Extension

If the process of added data to a data extension includes the following: microsite page (with ampscript) that followes similar approach like this: https://developer.salesforce.com/docs/atlas.en-us.mc-...
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0answers
33 views

Triggered Send Data Extensions deleted on a yearly basis

I work in my client's Salesforce instance, and we have an API set up that triggers transactional sends from our system to Salesforce. Last year, several of the data extensions tied to those triggers ...
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1answer
163 views

Real time send of emails data architecture in salesforce marketing cloud?

This is our current set-up to send emails.. Customer places an order Daily data populated into FTP SFMC Automation will pickup this data SFMC Journey triggered Email is sent But what I want is to ...
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1answer
127 views

RetrieveSalesforceObjects returns invalid row error

I created a Triggered Send for a Custom Object (CreditFlow__c) in SFDC to be send via MC Connect. Without any personalization the email is sent successfully, but when adding personalization things get ...
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1answer
78 views

Query to find queued and failed e-mails

I am trying to find a way, via Query Studio, to quickly get a list of all triggered e-mails that failed to send (or was/is queued), so I can get an overview of problems. I cannot seem to find where ...
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0answers
67 views

Transactional Messaging API | Add CC/BCC email address

currently I can configure CC/BCC address while configuring the definition for Transactional Messaging API. However the requirement is to send to additional recipients per individual email conditions ...
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0answers
25 views

Triggered Sends Tracking - Queueing Report - Marketing Cloud [duplicate]

Is there a way to create an alert or report in Marketing Cloud, so that you're notified any time a triggered send queues over a certain amount or a certain time period, e.g. Welcome Emails has had 30 ...
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1answer
35 views

RaiseError(...) is not cancelling out of my current triggered send

I have a triggered send by way of a Transactional API email (Journey Builder > Create Transactional Email). The email's body looks like: %%[ if indexOf([Template Body], "You have an ...
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1answer
1k views

Triggered Send Errors In SFMC- How to access error data?

How to retrieve errored data of count 2 which is shown in image Thanks in advance, Raghuram.G
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0answers
144 views

Trigger Send APIs limitation on number of requests

I am trying to send email through batch job from Salesforce. Marketing Cloud Triggered Send API works for the first request. Next requests get timeout. Although its not a best practice to call API ...
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1answer
51 views

API Trigger Sends only deploy to existing customers?

We're creating a Triggered Send and it is sending to addresses that are already in All Subscribers, but not anyone who is completely new to the client... We are sending both the SubKey and Email, and ...
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1answer
47 views

How to trigger a send based on Email ID?

I would like to create a simple cloud page that our brand teams can use to trigger their own test sends. I'd like to do this without having to setup 100+ triggered sends. My goal would look like this ...
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1answer
36 views

Display email name associated with a TriggeredSendDefinition via WSProxy on a Cloud Page

I want to retrieve the email name associated with a triggered send definition via WSProxy on a Cloud Page. To be clear, I'm not trying to retrieve the name of the Triggered Send Definition, rather the ...
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1answer
111 views

Two triggered sends (if based) on one cloud page

I have a page for subscribers. The intent is to have new subscribers inserted into a DE and have a triggered send to send a welcome mail. But on the other hand, if someone is already a subscriber we ...
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1answer
188 views

Lookup function / AMPscript not working in journey builder

I have an email in Marketing Cloud in which I want to get the contact owner's name to show up at the bottom in the signature. First I used the Lookup function and when I verify and test the email it ...
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1answer
37 views

Triggered Send EmailAddress variable

I've inherited a triggered send for which the payload looks like this: { "To": { "Address":"x@gmail.com", "SubscriberKey":"x@gmail.com&...
4
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1answer
420 views

Does Transactional Email Journey return tracking back to Sales cloud?

I tried to explore the new feature of July 2020 release i.e., Journey Builder: Transactional Sending I am aware that Triggered Emails created in SFMC [TSD] cannot be Tracked back in Sales cloud under ...
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0answers
37 views

How can I set again the sendlog for a triggeredsend?

I was getting an error for my triggered sends and after consulting Support, they got the error "Send Loging Error: The send log data extension was not found." from the logs. Is this the ...
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1answer
150 views

Transactional Message REST API - From?

How to set up From Option for Transactional Messaging via REST API? It seems that it is set up by default of definition creation. Nothing is specified in https://developer.salesforce.com/docs/atlas.en-...
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1answer
51 views

Pass custom values in MobileConnect API request

Is it possible to pass a custom value in a messageContact API request so that it's recorded with the send in the system generated SMS Send Log, assuming the send log has the custom field as part of ...
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1answer
200 views

Uniqueness of TriggererSendDefinitionObjectID

I'm trying to create an automation that will report on the performance of certain metrics for emails that belong to a Journey. What I want to know is how unique is TriggererSendDefinitionObjectID when ...
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1answer
411 views

How can I know why a triggered send has been queued?

I'm sending triggered sends via REST API call but some emails get queued. How can I know what is making them be queued? How can I see the logs without opening a support ticket? Is there any way of ...
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1answer
237 views

response time for triggered Sends from Marketing Cloud

We have configured triggered sends to send a considerably large email from Marketing Cloud.Every time a customer books a ticket,the website sends us the JSON payload and we build up the email with GTL ...
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0answers
153 views

Trigger transactional email without adding email adddress to all subscribers/MC

Hello, Our company is using Marketing Cloud to trigger automated transactional emails via API for emails like order confirmation, email address verification, password reset etc... As per the MC ...
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2answers
106 views

set dynamic From name and From address for Triggered Send

I have created a sender profile with Name = %%FromName%% and Address = %%FromEmail%% I want my triggered send to pick up the sender email address and name from the the row in the same payload. I want ...
0
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1answer
121 views

Ampscript to write triggered send data to another DE

I have a triggered send set up and it works perfectly. Then in the triggered email there is a cloudpagesurl link with all of the data from triggered send DE. Cloud page redirects to a new page called ...
0
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1answer
393 views

How to create a REST API cc and bcc for Triggered Send, message Definition Sends

I am in the process of using a Post Rest service for Marketing Cloud messaging services, sending a transactional email using Marking Cloud triggered send functionality. I want to add a cc and a bcc ...
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0answers
89 views

Triggered Send Monitoring - Failure to Load to DataExtension

My company has set up our transactional (order confirmation, ship confirmation) emails using triggered sends. We ran into an issue a couple days ago where a field length from the calling application ...
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3answers
126 views

How to avoid duplicate Contact creation, while using Triggered Send. [REST/SOAP/SSJS/WSproxy]

I am aware that 'SubscriberKey' is not supported as a valid parameter while using Triggered send. Is there any posibility of avoiding creation of duplicate contact? As all my current Contacts have ...
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0answers
61 views

Triggered send permission error

We have an existing triggered send and we are trying to update the template based email however we always encounter an error "You do not have permission for this operation" We are using a user with ...
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1answer
189 views

Does Triggered Send count against total contacts in Marketing Cloud?

I do not get a definitive answer in any documentation. If I select Add subscribers to this list as FALSE in a Triggered Send, then it should not count against contacts. But when I run a report on ...
3
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1answer
336 views

How long does an email stay in Queue for Triggered Send Interaction?

When a Triggered Send Interaction is in a paused state, new requests will be held in a queue. Is there a shelf-life for that queue? Or will emails remain there indefinitely?
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1answer
506 views

Triggered send status queued, need to get an alert

I have tried try catch block in my email template to get the error handled and then in catch block trying to do a triggered send activity to send email to the admin, but this is not working. Is there ...

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