Questions tagged [triggered-send]

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26 views

Triggered Send testing - how to exclude All Subscribers?

We're using Triggered Sends for the first time. We're triggering them using javascript triggered from a CloudPage. As this is the first time we're using this type of send, we're slightly terrified ...
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1answer
37 views

Is it possible to create a Triggered Send Definition using WSProxy?

I want to create a Triggered Send Definition using "createItem" method under WSProxy . However i am unable to find any example on the same . I am fairly new to using APIs and need to refer to some ...
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27 views

Use first name personalization in custom reply mail management

I've created a triggered send that sends an e-mail when customers reply to an e-mail. Is it possible to use first name personalization in this e-mail? Is the only solution to use the subscriberkey of ...
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15 views

Locating the Errored emails on a Triggered Email Send

I have a triggered email send that is getting quite a few errors. I've got send logging enabled, so these error codes should be getting pulled into that data extension. However, I'm unsure what the ...
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1answer
55 views

Extract error details from Triggered Sends?

I have a triggered send where I can see a number of error'd sends in the queue. Is there a way I can reveal for which triggers these failed for? or is there an API call I can I make to export these? (...
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1answer
57 views

Monitoring triggered send errors

Is there a way I can monitor or be notified of failed Triggered Sends in Marketing Cloud? Or could it be queried at all from the Data Views?
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1answer
35 views

Email is not triggered after form submission in Marketing Cloud?

I am trying to triggered the email send after submitting a form on cloud page, i have used triggered send DE and scripts to do that. the code is working fine and but data is not inserting into ...
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0answers
16 views

Can't refresh content for PreHeader for a triggered email (TriggeredSendDefinition) using SSJS

I have a cloud page in place to update the email assigned to a Triggered email. I am trying to refresh the details of the Triggered email. Almost all the content is updated except for the PreHeader. ...
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0answers
46 views

Activation Failed !! Trigger send in Sales cloud using Marketing Cloud Connect

This seems strange, where in I had activated the same Triggered send and was working fine... The only change I performed was I added a Triggered send data extension in to the definition and added a ...
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1answer
36 views

Triggerred send validation error log!

While saving a triggered send definition I received the below error message. Where do I find this log to investigate my error message! The email ID = 17736, contained 4 validation errors. Refer to ...
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1answer
41 views

Triggered Email sending using AMPscript and cloudpages

I am facing issues with below AMPscript. I want to create a Cloudpage with First Name, Last Name and Email fields. Once the user submits the page, the triggered email should be sent to that email id....
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0answers
42 views

Accessing/storing additional attributes using Salesforce Triggered Sends

I have setup a Triggered Send inside Sales Cloud (using the MC Connector) and have created a Triggered Send Data Extension which records get appended to when they're triggered. I would like to know ...
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2answers
52 views

Salesforce Triggered Sends not working because of context strings

I am using Salesforce triggered send to send emails via Marketing Cloud. If I use a vanilla email (without any personalisation) the triggered send in Salesforce activates fine and works as expected. ...
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0answers
71 views

How can 'RaiseError' and 'InsertDE' AMPscript functions be used to catch ANY error in a Triggered Send?

We currently have a Triggered Send Definition that is encountering errors occasionally and preventing further emails from sending. Marketing Cloud support has been able to provide some error messages, ...
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1answer
46 views

Multiple callouts to Triggered Send not executing in Marketing Cloud

Requirement: Users from a website will share products to their friends. On this event i want to send two emails to user(for letting him know what he has shared) and his family members(for letting them ...
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2answers
41 views

When I create a Triggered Send I can't active it

Each time I create a Salesforce Triggered Send in Marketing Cloud Connect, I am unable to active it. If I follow the help steps (https://help.salesforce.com/articleView?id=...
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0answers
26 views

How to create triggered emails with Magento connected to Salesforce?

We currently have welcome newsletter, welcome account, password reset, order/shipping confirmation, unsubscribe triggered emails from dotmailer using the connection to Magento . The Magento generated ...
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1answer
57 views

Set a Blackout period on Triggered Send Definition?

As a requirement, SFMC needs to hold the emails from being sent through triggered send definitions for a specific period of time during the day. For example - emails need to be in the queue from 10 ...
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1answer
38 views

How to add content to above email template assigned to Triggered Email

I have managed to initiate the Triggered Email using AMPscript in a Cloud page. Is there a way to pass in text content into the Triggered Send above the email assigned to the Triggered Email ...
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0answers
44 views

Triggered Send SFMC from Commerce Cloud

I'm creating a connection between Marketing Cloud and Commerce Cloud to, amongst others, send an email based on an action occurred in Commerce Cloud. Is the process of setting up a triggered send ...
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1answer
36 views

Triggered Sends - EventAPI Key

I have created a triggered send as per the requirement. Now the Front-end developer is asking me for the EventAPI key for the Triggered send that I created. I share the external key of the triggered ...
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1answer
58 views

SFMC solution for sending a triggered send every day with single tracking report

We regularly send a single email to an audience group. It runs once a day in the morning (using data that comes from an external system) and sends to new people in a data extension, using a send log ...
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0answers
14 views

Renaming Attribute in Triggered Send Data Extension

I have an active triggered send data extension. Now, I want to rename one attribute in it. I tried renaming the attribute as we do it for standard/normal data extension, but it failed all the time. ...
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0answers
27 views

Trigger send is not working for subscriber list?

I created smart capture based on Email Subscriber list (i.e list1) and Published same. Now I created trigger send by selecting list1 and simple template based email (no amp script inside), remaining ...
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1answer
39 views

Get email id from a previous send using ampscript

I am trying to be able to forward an email using Ampscript. I am able to retrieve the JobID for the previous send. I don't know if one can access a dataview using Ampscript for this. I was wondering ...
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1answer
44 views

Create a folder for Triggered Sends

As per this answer, to delete a Triggered Send I can move it to a new folder and delete the folder. However, I can't figure out how to create a folder. When I try to move a TS a folder explorer comes ...
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1answer
50 views

Form Submit to Data Extension then send confirmation email with form data

New to SFMC and trying to send an form notification with the form data to a hard-coded email.I tried following some of the comments to do this and I must be missing something. Is there a tutorial or ...
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1answer
246 views

Trigger Email Send Notification from a smart capture submission

I have a landing page built in cloud page in SMFC with the smart capture form. The form is submitting the data to a DE table just fine. Currently right now I am exporting this data manually to sftp ...
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1answer
49 views

Manage multiple sender profiles with trigger sends through Marketing Cloud

I'm trying to see if we can trigger emails thru API to different From Names. I've already created 3 test Sender Profiles and would like to test that the From Name changes for each upon execution.. ...
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0answers
47 views

Triggering an email from a Facebook Lead Ad Form

I am really struggling with what I assume should be a pretty simple process. High level requirement: Customer submits a Facebook Ad Form, and this triggers an email send from Salesforce Marketing ...
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2answers
56 views

Variance Alerts for Triggered Emails - Marketing Cloud Email Studio

Within email studio we have a set of triggered emails. While we can go data extract s to see how many emails have been sent, it's often difficult to see if a the variance of a particular send from the ...
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2answers
156 views

Error from email ampscript causing triggered send to fail

We have a triggered send configured in Marketing cloud instance. This triggered send uses one of the emails in the system. When I configure and save this triggered send, I get an error as: When I go ...
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2answers
175 views

How to forward replies using RMM and Triggered Send?

Currently we use RMM without issue and we route email replies to the assignee using the Sender Profile, which works great. We would like to add an additional step of also forwarding the reply to a ...
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0answers
29 views

Trigger Email send to an internal Mailbox with fields the Customer filled out in the Clouldpage

we want to send an trigger email, which should be routed to an internal emailbox after the customer filled out a Cloudpage. the values of the fields the customer has filled out should be displayed in ...
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1answer
48 views

Retrieve email HTML from a running triggered send

does anyone know of a way to retrieve the Email body (HTML and ampscript) from an already started triggered send? We want to get the code for the email that's been cached for the triggered send. ...
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1answer
46 views

Triggered Send Subscriber Attributes - Object reference not set to an instance of an object

Creating a Triggered Send call, which works fine until I try to enumerate a Dictionary to set the Subscriber Attributes (see comment on line where exception occurs). At this point, both the "...
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0answers
50 views

Background on Send Events?

We trigger a custom Activity in a Journey based on a data extension, see setup on image below. For each data extension there is a campaign trigger sent to our API/customActivity App then. Since the ...
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1answer
32 views

How to perform a load test on a triggered send

I'm looking to perform a load test on a triggered send by pushing ~160k records through the trigger. For the test, we are planning on taking a block of live records and replacing the email address ...
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1answer
44 views

Is it possible to have a DE that houses all click-related information to be used in a journey?

I want to be able to trigger activities and journeys based on Click behaviours, but from what I understand, to do this I would need to create a SQL query, a Data Extension, automation, and a DE ...
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1answer
54 views

Tracking data sync to salesforce from a transactional send

I have a "Triggered Send" type data extension in the Salesforce Data Extensions folder and my transactional sends are being successfully logged there (I can see those when clicking on individual ...
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1answer
282 views

New Transactional sending Email API Error 400: TriggeredSend definition not sendable due to definition status

I've created a new send definition OK with a status 201 : where URL parameter "status" = "Active"... When I check the response I can see that it is set to "New". When I try to post to "/messaging/v1/...
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1answer
57 views

Variable not defined on Data Extension but able to print it in content

For parsing variables for the respective values on the email content html blocks, I usually have 2 kinds of variables. The first case. The variable is defined on the sendable Data Extension. The ...
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0answers
16 views

.NET CORE: Send Custom XML as SOAP message for Triggerred Send Email

We are trying to achieve "Triggerred Send Email". https://webservice.boa.exacttarget.com/Service.asmx We are experiencing issues with soap message format being generated by visual studio wherein it ...
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1answer
75 views

Help with TriggerSend in Salesforce Marketing Cloud

When i call triggerSend API using postman using following reqeust, it throws an error { "To": { "Address":"test@email.com", "SubscriberKey":"test@email.com", "...
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1answer
45 views

Error Handling - Email SendLog

I'm investigating a delta between records processed by our system calling MC Rest API and the actual number of emails sent by MC. I'm looking into the Email SendLog which I already enhanced with an ...
1
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1answer
166 views

Location of Send Definition when created via Transactional Messaging API

We recently gained access to the Transactional Messaging API for our MID. During testing we successfully created a send definition but are unable to find the location of the send definition in the UI. ...
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1answer
44 views

Triggered Send with HTML - Escape or replace quotes and line breaks? HTML > 4000 characters

We want to send the whole email body via Triggered Send. HTML contains quotes (") and line breaks (return). Do we have to escape or replace the quotes? Do we have to remove the line breaks? The ...
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2answers
352 views

Marketing Cloud Triggered send - error '10004'

I have created a Triggered send definition under trigger sends linked with static email and also linked a data extension based on triggered send template. [ { "From": { "...
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1answer
349 views

Marketing Cloud Rest API and Business Units

We have our main BU (business unit) at the top of the tree, and one of the other BUs is TEST. In TEST we have created an Installed Package and in that installed package we have added a Server-to-...
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1answer
111 views

appending a plus sign (+) to emails does not work

I am sending triggered e-mails using salesforce marketing cloud. when I send an e-mail to user+new@test.com the expected behaviour (see link below) is to receive it on user@test.com. This does not ...

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