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Questions tagged [triggered-send]

The tag has no usage guidance.

1
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1answer
35 views

Location of Send Definition when created via Transactional Messaging API

We recently gained access to the Transactional Messaging API for our MID. During testing we successfully created a send definition but are unable to find the location of the send definition in the UI. ...
0
votes
0answers
26 views

Triggered Send with HTML - Escape or replace quotes and line breaks? HTML > 4000 characters

We want to send the whole email body via Triggered Send. HTML contains quotes (") and line breaks (return). Do we have to escape or replace the quotes? Do we have to remove the line breaks? The ...
0
votes
2answers
44 views

Marketing Cloud Triggered send - error '10004'

I have created a Triggered send definition under trigger sends linked with static email and also linked a data extension based on triggered send template. [ { "From": { "...
-3
votes
0answers
37 views

Auto populate values from all subscriber

How to auto populate values from all subscriber? Also, how to update the data from all subscriber to triggered send DE? The use case which I am trying to do is-- I have to create an email which will ...
0
votes
1answer
52 views

Marketing Cloud Rest API and Business Units

We have our main BU (business unit) at the top of the tree, and one of the other BUs is TEST. In TEST we have created an Installed Package and in that installed package we have added a Server-to-...
0
votes
1answer
31 views

appending a plus sign (+) to emails does not work

I am sending triggered e-mails using salesforce marketing cloud. when I send an e-mail to user+new@test.com the expected behaviour (see link below) is to receive it on user@test.com. This does not ...
1
vote
1answer
59 views

How to create new API Integration package for each Business Unit in marketing cloud

In our marketing cloud instance, we are having 2 BU. When we are executing triggered send from new BU via REST API, we are getting error : 404 API not found even though all triggered send ...
0
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0answers
16 views

MobileConnect sending SMS from a code that is different from what is configured

The problem that we are facing is we get Outbound-API type of SMS from a short code that is different from what is configured for our marketing cloud org. Now if user replies STOP to opt out of SMS, ...
0
votes
1answer
27 views

API to Triggered Send is “OK” but email fails in AMPscript — can we use API to pull the error record?

we've set up triggered sends, and it works just fine... however, on occasion the BuildRowSetfromString fails because the delimiter is missing (for example, there are 3 products in the email, but only ...
0
votes
0answers
24 views

Trigger send stops sending emails and appears to be building email counts that are stuck in queue

I have a triggered send in Exact target which I am calling via APIs (SOAP and REST). Everything process ok, but then it stop processing. When I take a look at the trigger send, I have and error count ...
0
votes
1answer
30 views

Multiple triggered send definitions using same data extension

I have 5 scenarios where I want to send a triggered email. Each scenario has 1 unique variable that will be dynamically populated. Would it be problematic to create one data extension that has the 5 ...
0
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0answers
24 views

Triggered Send: how enable one of two objects with the same name?

I'm trying to enable an object named Configuration for Triggered Send, in Marketing Cloud Connector configuration. However, in my org there are two fields named the same, with two different API Name ...
2
votes
1answer
72 views

From MobileConnect, how to opt out a contact from outbound SMS based on user response

I am using a triggered Send SMS that is called from SFDC through trigger using REST API. When user responds 'STOP' I want that SMS should not be sent to that user(i.e the contact in MobileConnect ...
0
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0answers
28 views

Triggered Email on creation of a new case

I need to send a Marketing Cloud Triggered Email using Marketing cloud connect when a new case is created in Service Cloud. My email has some personalized information as well (e.g. CaseNumber). I ...
0
votes
1answer
40 views

Triggered Send does not send SMS from RST API even if response is success

I am trying to send SMS from postman using REST API, and I am getting successful reponse but I am not getting actual SMS. Following are the request and responses: Request: { "Subscribers": [ ...
0
votes
1answer
69 views

How to send triggered emails from SOAP API

I am trying to execute a triggered send for sending email from SOAP UI. Following are my request and responses. Could anyone please let me know what is possibly going wrong here? SOAP UI Request: &...
1
vote
1answer
123 views

How to execute trigger sends with custom object as a subscriber ID between SFDC and SFMC

I am trying to execute a trigger send email after a Case record is created/updated to meet a criterion. For this I used out of the box trigger send functionality available in SFDC through SFMC ...
0
votes
0answers
32 views

In Marketing Cloud, I want to test whether bcc is working or not for all Triggered Sends in my BU

We have enabled the CC and as well BCC feature for all trigger sends for MyJD as well as John Deere BU’s. Now I want to test it. I did that but getting following message: A problem occurred ...
0
votes
1answer
50 views

Marketing cloud “Cloudpage” as a standalone sign-up page

Newbie to Salesforce Marketing Cloud: I have a requirement to develop a cloudpage as a stand-alone webpage which would collect new user data (sign-up page) and push them into Marketing cloud data ...
1
vote
1answer
34 views

Triggered Send from Cloud Page not sending email

I have some ampscript that works fine when in its own cloudpage: %%[ VAR @ts, @tsDef, @ts_sub, @ts_statusCode, @errorCode, @id SET @id = REQUESTPARAMETER('id') SET @ts = CreateObject("TriggeredSend")...
0
votes
1answer
52 views

“&” Character in XML Displaying in AMPscript/Triggered Send

I have a Triggered Send erroring because of the & character being used in values. I have an XML column in one of my Data Extensions. I have some values that contain the & character. For ...
2
votes
1answer
27 views

Pass values from API to triggered send

I have created a SOAP api post in postman that is supposed to pass the subscriberkey and a custom field (LoyaltyID) but the custom field doesn't look to be coming through. <Envelope xmlns="http://...
0
votes
1answer
66 views

AMPscript Error with XML

I have a Partner sending some data to a Triggered Email/Data Extension which includes a column for XML data. The trigger is erroring and not allowing the data to get to the Data Extension. Below ...
1
vote
1answer
55 views

Migration to Content Builder from Classic Content

I mainly use an AMPScript email to create&send emails using Triggered Send. The AMPScript email (script) loads the required information from content html files and values from the Data Extensions ...
0
votes
1answer
28 views

Triggered Send via API sends blank email (no personalization, empty fields)

We're building a Purchase Confirmation email and we can successfully trigger an email, but the personalized content is blank - for example, Order Number, Ship Date, Product Name, etc are all blank. ...
0
votes
1answer
41 views

How to give status of triggered send back as reply on api call to landing page?

I have a cloud page that a customer accesses via an api call (do not know what kind). The call holds an email address at a time. The landing page picks up the email address, does some other stuff and ...
0
votes
1answer
51 views

Triggered Send Data Extension used for Journey Entry Data Extension

I'm looking to use a Triggered Send Data Extension as the Entry Data Extension for a Journey. So a Triggered Send Email will be sent, then on a schedule the Triggered Send Data Extension will be ...
0
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0answers
20 views

Attaching a pdf dynamically into a transactional email (Triggered send)

I need some suggestion here. I need to attach a pdf(for e.g. a invoice copy) on user demand. Which I am trying to implement it via Triggered send. Sender system can send the PDF along with the ...
0
votes
1answer
55 views

How to create triggered journey on custom object creation?

We've salesforce marketing cloud and sales cloud integration. We're using a custom object "Enquiry" (child object of Lead) in sales cloud. I want to create a journey, whenever a new Enquiry (custom ...
2
votes
1answer
30 views

User requesting send classification for one-off send - alternative?

One of our Marketing Cloud users is requesting I set up a new send classification for a one-off send we're doing relating to a Christmas Event. I've done it before for a different theme, but it seems ...
0
votes
1answer
66 views

How to simulate triggered send

I don't have the developer resources, nor the technical know-how to do soap/rest api calls from our website to set up Marketing Cloud triggered sends (future state is to get these set up). In the ...
1
vote
2answers
141 views

Queued triggered sends in Journey Builder

I have an active Journey, which was working as expected. Now the emails are not being sent. The email has ampscript in it, and when I preview this email in the content builder with the target data ...
1
vote
1answer
62 views

Reply to two addresses?

I've been asked to research solutions to a scenario where when a subscriber replies to an email it goes to the sender an additional 3rd party, without the subscriber having to "reply-all". My plan to ...
0
votes
1answer
70 views

How to send to multiple subscribers using Triggered send API in the same API call?

How to send to multiple subscribers using Triggered send API in the same API call? I'm trying to send multiple email in the same triggered send API call. I'm getting a bad request error when i ...
0
votes
0answers
31 views

Updating DE in Triggered Send

I am able to pass data from Salesforce to a URL, which is linked to a CloudPage, which is all part of a Triggered Send. What I also want to do is add additional data to the DE apart from the default ...
1
vote
1answer
41 views

Retrieving salesforce data into triggered email sent

I am trying to send a triggered email send which has a link that leads to a cloudpage. I need some salesforce data within the link for it to work. %%[ VAR @futureDate, @today, @url, @subRecordId, ...
1
vote
1answer
44 views

Emails are not being send on Marketing Cloud

Until last week I could successfully send mails using calls to the MC Rest API, using a Trigger Send. But now without changing anything, when I make a call to send an email using the follow call: ...
0
votes
2answers
183 views

Create Triggered Send Data Extension via SOAP API

I'm trying to create data extension from TriggeredSendDataExtension template. I use SOAP and develop it in java. Following example works for me: https://developer.salesforce.com/docs/atlas.en-us.mc-...
1
vote
1answer
68 views

Capture Triggered Send information in email ampscript

Is there any way for me to grab the triggered send definition name (e.g. the one that has a value similar to: Email Activity name - 7f9946832b514c949f527fb484def80c) via AMPScript in an email? I want ...
1
vote
1answer
66 views

Can you use Fuel SDK with Python for the object TriggeredSendSummary

I know you can use ET_TriggeredSendSummary() method with the Fuel SDK using PHP but does anyone know if you can use it with Python? I don't believe so. Furthermore, do you know when it will be ...
0
votes
1answer
299 views

How to get Attribute Value of Triggered Send (fired using AMPScript) in HTML email

I have an active triggered send. I am using AMPScript in CloudPage to fire this triggered send. I am passing some attributes to this Triggered send. I need to use the value of these attributes to show ...
2
votes
0answers
98 views

Salesforce Triggered Send Heavily Delayed

We have a triggered send for sending order confirmation emails that we fire over API from our ecommerce platform. The volume isn't huge (2-4k emails per day), but after the triggered send is live for ...
0
votes
1answer
37 views

Sending Triggered email from Email Click

I'm trying to trigger a "Triggered Send" from when a user clicks on a link in an email. At the moment I'm passing users through to a CloudPage, inserting their info into a Triggered Send DE and then ...
0
votes
1answer
62 views

Triggered Send from POS push tracking into CRM

We have a Triggered Send through the API configured from a POS. We would like to send this tracking back into the CRM through the Connector integration. The original Trigger was set-up prior to the ...
1
vote
1answer
244 views

Triggered Send Subscriber Relationship Issue

Is anybody able to confirm when you setup a Triggered Send Data Extension Template, it gives you the option to select a subscriber send relationship as your subscriber key, but in my case when I ...
0
votes
1answer
119 views

Triggered Send Data Extension doesn't populate

I'm trying to populate the Triggered Send Data Extension with more than just SubscriberKey, EmailAddress, SObject and RecordId. My AmpScript looks like this: %%[ /* Retrieves Fields from ...
2
votes
1answer
129 views

Contact status “HiddenTriggeredSend”

Does anyone have a clear picture of all the possible ways how Contacts can enter this Hidden Triggered Send state and if deleting them is the only way to 'resolve' this issue? MC Developer Support ...
0
votes
1answer
246 views

Sending e-mail immediately to a new member of a data extension

This is my scenario: I have a form that is connected to Marketing Cloud through the DEManager Function. When someone fills in the form he enters the data extension, however I am unable to send a ...
0
votes
1answer
77 views

Pass Content to a Triggered Send Message at Send Time

By skimming through the Marketing Cloud doc related to the REST API (https://developer.salesforce.com/docs/atlas.en-us.noversion.mc-apis.meta/mc-apis/messageDefinitionSends.htm) exposed to send a ...
-1
votes
0answers
74 views

Dynamic AMP Script Sender Profile for Triggered Send

I want to dynamically change my Reply Email Address in the Sender Profile for a multilingual Triggered Send depending on the CountryID in my Triggered Send. For Example A country is DE; reply ...