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Questions tagged [transactional-messaging-api]

sends real-time transactional mails, with support for webhook based listening

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14 views

Getting 0 as result of request to v1/email/messages/?type=notSent

We are trying to use the Marketing Cloud endpoint to get Transactional Emails that were not sent to recipients, using this documentation: https://developer.salesforce.com/docs/marketing/marketing-...
Pernille Bucher-Johannessen's user avatar
0 votes
0 answers
42 views

How to use Named Credential + External Credential for Marketing Cloud Transactional Messaging API

I am trying to use Named Credential for Marketing Cloud Transactional Messaging API. And I am having issues sending SMS. I was able to setup an External Credential: Authentication Protocol = OAuth 2.0 ...
Ryonin's user avatar
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0 votes
0 answers
37 views

Can I personalize the my transactional email without saving json payload to a data extension?

I need to send transactional email from sfmc, my stakeholder doesn't want to use data extension while sending transactional email but how can I personalize my email without having the json data in a ...
Inan Diktaş's user avatar
3 votes
2 answers
577 views

Adding List-Unsubscribe Header to SFMC Transactional Emails via Messaging API

I’m working with the Salesforce Marketing Cloud (SFMC) Transactional Messaging API to send transactional emails. Recently, both Google and Yahoo announced changes to their policies for handling emails ...
Jo.sch's user avatar
  • 33
0 votes
1 answer
164 views

Transactional email behavior using the Send Flow

I am new to transactional emails in Marketing Cloud and am being presented with a business case where marketers want to send legal updates to customers based on certain legal business requirements i.e....
Tazzy1234's user avatar
1 vote
2 answers
124 views

How to view Transactional Send Definitions in the Salesforce UI?

So I created this transactional send definition with the api here and now I was wondering if there is a way to view it in the UI. I can't seem to find anything that indicates this is possible. Any ...
sharkeater123's user avatar
0 votes
0 answers
65 views

Can you do an IF conditional from a JSON payload that looks for a specific value in the key value pair?

I've got a JSON payload that has an itemStatus in there. The itemStatus is either "Cancelled", "Backordered", or "". I need to strikethrough in CSSthe Item Name if the ...
Erik B's user avatar
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0 votes
1 answer
92 views

Is it necessary to clean up All Subscribers list from Transactional Messaging API sends?

I have a situation where the new Transactional Messaging API is used for sending high priority emails. However, the system that triggers this does not have the SubscriberKey available that we normally ...
Arthur Noort's user avatar
0 votes
0 answers
103 views

How to start a transactional API event in marketing cloud with SOAP

I want to send an email (with a personalized template) to certain people when our program meets certain conditions. Transactional API events looks like the perfect candidate for this so I want to ...
jonfreak's user avatar
0 votes
1 answer
418 views

Sending Transactional Email without Subscriber key / Delay in Receiving Subscriber Key

I have a customer who wants to send transactional emails triggered by their e-commerce platform to Marketing Cloud using the Rest API. In Salesforce Marketing Cloud, they use the Journey Builder API ...
Ranger9019's user avatar
1 vote
0 answers
67 views

Receive Not-sends in entry source data extention upon triggered send

We are trying to set up a transactional triggered send using a Transactional API Event in journeybuilder, that also includes the not-sends in the entry source data extension. Apparently this is the ...
Birnty's user avatar
  • 13
1 vote
3 answers
392 views

Building an email from JSON Payload that is over 4000 characters (SFMC)

I have been testing using GTL in SFMC to build an email from a JSON payload stored in an email. The reason for this is that there is often multiple products the customer can purchase, and they want to ...
Jack S's user avatar
  • 13
1 vote
1 answer
395 views

Dynamically change the from address in sender profile (unverified)

Our customer service team receives an email notification every time the website contact form is submitted. This is now sent via Marketing Cloud's transactional messaging API. The email is 'from' a ...
Antonio De Palma's user avatar
0 votes
1 answer
567 views

Targeting a nested array with SSJS to use with a for in loop in Marketing Cloud

I've got some nested Json that's using a dictionary with dynamic keys and values - I don't know which key-value pairs will appear in the payload but I need to print them all in an email message. The ...
Antonio De Palma's user avatar
0 votes
2 answers
654 views

Refresh Email template -Transactional Journey

I've an account with dozen of "Transactional Journeys Email" and every time that I make a fix/change on the template (used by the email in the trigger) I have to manually go on each trigger ...
Frogmouth's user avatar
  • 200
0 votes
1 answer
202 views

Transactional API Journeys - Split decisions - Marketing Cloud

I would ask about the proper design and approach for Transactional Api Journeys with localized content. Imagine status Emails for 6 different countries. Right now it is done using a multistep Journey ...
dawidmachon's user avatar
0 votes
0 answers
166 views

Subscription Filters for Event Notification Service - Transactional Messaging API

Our testing approach for Marketing Cloud transactional emails will rely on folder organisation and send definition keys that are prefixed with an environment name, as well as different installed ...
Antonio De Palma's user avatar
2 votes
1 answer
1k views

Storing JSON API payload in triggered send data extension field

I need to send an order confirmation email using the Transactional Messaging API. The email references the array of ordered items. Rather than store the ordered items as rows in another data extension ...
Antonio De Palma's user avatar
2 votes
0 answers
168 views

Is it possible to send SMS to mobile numbers which are shorter than 10 digits?

We are triggering some SMS sends from Sales Cloud using Marketing Cloud transactional API. We got an error which complains that one contacts has "invalid subscriberKey". I tried to add this ...
Milla Hallanoro's user avatar
1 vote
1 answer
650 views

Send emails in Marketing Cloud without an email address in data extension

Im creating a transactional journey that is passing along an ID, which is related to a contact (field on Contact object in Salesforce) and which im pulling into Marketing Cloud. Im currently using ...
JohnDillenger's user avatar
-1 votes
1 answer
214 views

SFMC JOBID Creation for each Transactional Messaging

How the JOBID creates for each Transactional Messaging in SFMC? Is it like for each API hit creates a jobid or it creates JOBID for a batch in intervals?
user2733262's user avatar
0 votes
0 answers
889 views

Transactional API - MessageBuildError problem when sending multiple emails to same subscriber

I'm using the MC Transactional API for email and have run into a problem when trying to send multiple emails using the same send definition to the same subscriber. The use-case is when we send ...
Ben's user avatar
  • 902
0 votes
1 answer
220 views

InvalidFieldValue in MarketingCloud for Transactional Emails [closed]

Currently there are few emails which are not delivered with status set as 'not-sent'. The emails are sent via Transactional Messaging API. In SFMC Transactional Journey View, it just says ...
ipradhansk's user avatar
  • 2,337
0 votes
0 answers
131 views

Prevent Manual Unsub request to be processed by RMM for transactional sends using custom reply mail management in sender profile

Our client wants to ensure that customer cannot unsub from a Transactional email while they can for Commercial Sends. We have "Unsub Manual Request" marked as yes in RMM settings. When i go ...
pandorabox's user avatar
0 votes
1 answer
1k views

Marketing Cloud does not deliver emails to certain email prefixes

Whenever we try to send emails to adresses like [email protected], [email protected], [email protected], t he emails are marked as not-sent. This is same for transactional emails as well. For B2B ...
ipradhansk's user avatar
  • 2,337
1 vote
1 answer
5k views

SFMC Rest API Transactional Email Send or Transactional Journey or Single Send Journey?

REST API is not my forte, can someone help me understand the difference between a REST Call for A) transactional email send b) single send journey c) transactional send journey I would like to ...
Patrick Downing's user avatar
0 votes
1 answer
296 views

Unique identifier for email status EmailOpen, EmailClick and EmailUnsubscribe

we are currently using notification service to receive notifications on our webhook. Today we send in the payload of email messages the "MessageKey" field as our unique identifier. However, ...
Rogerio Massaro's user avatar
0 votes
1 answer
125 views

Transactional journey href url is not working with CloudPagesURL

Hello I am having problems to understand why this might not work in HTML based (not built from blocks) transactional journey email triggered via API. All variables are pulling through <a href="...
martechnotes.com's user avatar
1 vote
1 answer
217 views

Transactional API Patch Not Updating Template

We have been using the Transactional API to run a set of templates for months now with no issues, we have recently wanted to update some of the content in these templates. We have made the updates in ...
Nate Harris's user avatar
2 votes
0 answers
493 views

ENS - Events not returned in the callback URL

We configured a callback URL in order to track events related to email sends as click, open, bounce and notsent as explained here. We created a definitionkey as transactional message; at the moment we ...
cmbob's user avatar
  • 624
2 votes
1 answer
858 views

Journey Builder Transactional API with SFDE not Creating IER

Title says it all. I have a Transactional API Journey Builder with a DE located in Salesforce Data Extension. I moved it from DE to SFDE as you cannot assign a SFDE directly from Journey Builder. I ...
SFDCKen's user avatar
  • 95
1 vote
0 answers
56 views

Any way to use the SFMC integrated Bitly link shortner within a Transactional SMS API JSON payload? [duplicate]

I created a Transactional SMS Send Definition via REST API (Transactional API), and am able to send SMS via API just fine. Is there any way to shorten a dynamic link that is passed in to the API via ...
Mike Marks's user avatar
0 votes
1 answer
347 views

Transactional messaging API not sending to cc'ed recipient

I've a send definition setup via API which looks like this { "name": "unique send definition name", "definitionKey": "unique send definition key", &...
Daniel Li TH's user avatar
0 votes
1 answer
1k views

Help with saving JSON nested array into a single text field in a Data Extension when using the Transactional API in Marketing Cloud

I'm testing out email sends using the Transactional API in Marketing Cloud. I have configured a data extension to save the payload to. Everything is working, however I have run into a problem when ...
Ben's user avatar
  • 902
0 votes
2 answers
249 views

Concatenate Long SMSes sent through Transactional API

During Covid our users have been sending really long text messages via transactional SMSes regarding rules and regulations with 2k+, 3k+,4k+ characters.Is there a hard limit to what we can send? ....
Pseudodarwinist's user avatar
0 votes
1 answer
574 views

Real time send of emails data architecture in salesforce marketing cloud?

This is our current set-up to send emails.. Customer places an order Daily data populated into FTP SFMC Automation will pickup this data SFMC Journey triggered Email is sent But what I want is to ...
Guest17's user avatar
2 votes
1 answer
594 views

Transactional Messaging API - can it be configured NOT to create billable contacts?

I know how it works for Triggered Sends - Does Triggered Send count against total contacts in Marketing Cloud? and the notable difference between All Contacts / All Subscribers. Question: Can the &...
Jonas Lamberty's user avatar
0 votes
2 answers
809 views

Upgrading transactional send definition to create Transactional Send journey fails

I have previously created a Send Definition using the Transactional Send API endpoint, but I realized after creating the definition that createJourney wasn't set to true. I am trying to update the ...
Deployment Failure's user avatar
0 votes
1 answer
328 views

Marketing cloud - transactional journey - how to use attributes in email

I created my first transactional journey and it send a text email and very fast after injecting it via postman. Now when I try to pass attributes to use them, I get an error and I am not able to ...
eeadev's user avatar
  • 350
1 vote
1 answer
631 views

transactional journey not triggered via postman

I created my first transactional journey, token request is working but when I try to trigger it I am getting a 400 bad request. here is the request: https://[subdomain].rest.marketingcloudapis.com/...
eeadev's user avatar
  • 350
1 vote
1 answer
590 views

ENS - Signature Verification

I followed the Transactional API Notification Signing steps as mentioned in the document here. And I get following signature key as a response on calling the endpoint /platform/v1/ens-callbacks //...
ipradhansk's user avatar
  • 2,337
0 votes
0 answers
351 views

Transactional Messaging API | Add CC/BCC email address

currently I can configure CC/BCC address while configuring the definition for Transactional Messaging API. However the requirement is to send to additional recipients per individual email conditions ...
ipradhansk's user avatar
  • 2,337