Questions tagged [transactional-messaging-api]
sends real-time transactional mails, with support for webhook based listening
37
questions
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answer
27
views
Is it necessary to clean up All Subscribers list from Transactional Messaging API sends?
I have a situation where the new Transactional Messaging API is used for sending high priority emails. However, the system that triggers this does not have the SubscriberKey available that we normally ...
- 136
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0
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31
views
How to start a transactional API event in marketing cloud with SOAP
I want to send an email (with a personalized template) to certain people when our program meets certain conditions. Transactional API events looks like the perfect candidate for this so I want to ...
- 1
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1
answer
51
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Sending Transactional Email without Subscriber key / Delay in Receiving Subscriber Key
I have a customer who wants to send transactional emails triggered by their e-commerce platform to Marketing Cloud using the Rest API. In Salesforce Marketing Cloud, they use the Journey Builder API ...
- 29
1
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0
answers
55
views
Receive Not-sends in entry source data extention upon triggered send
We are trying to set up a transactional triggered send using a Transactional API Event in journeybuilder, that also includes the not-sends in the entry source data extension.
Apparently this is the ...
- 13
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votes
3
answers
149
views
Building an email from JSON Payload that is over 4000 characters (SFMC)
I have been testing using GTL in SFMC to build an email from a JSON payload stored in an email. The reason for this is that there is often multiple products the customer can purchase, and they want to ...
- 3
1
vote
1
answer
149
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Dynamically change the from address in sender profile (unverified)
Our customer service team receives an email notification every time the website contact form is submitted. This is now sent via Marketing Cloud's transactional messaging API.
The email is 'from' a ...
- 571
0
votes
1
answer
255
views
Targeting a nested array with SSJS to use with a for in loop in Marketing Cloud
I've got some nested Json that's using a dictionary with dynamic keys and values - I don't know which key-value pairs will appear in the payload but I need to print them all in an email message.
The ...
- 571
0
votes
1
answer
177
views
Refresh Email template -Transactional Journey
I've an account with dozen of "Transactional Journeys Email" and every time that I make a fix/change on the template (used by the email in the trigger) I have to manually go on each trigger ...
- 200
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0
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91
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Salesforce Send Definition activation error
Good morning! While working with the transactional messaging API every time I try to create a send definition I get the same error:
"message": "MCMS_UTM_Runtime: Error while activating ...
0
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1
answer
93
views
Transactional API Journeys - Split decisions - Marketing Cloud
I would ask about the proper design and approach for Transactional Api Journeys with localized content. Imagine status Emails for 6 different countries. Right now it is done using a multistep Journey ...
0
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0
answers
48
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Exclusion Scripts in Transactional Email REST Service
Due to the intent of this service, I assume Exclusion Scripts are not something you can add to the Send Definition like you can with a Triggered Send Object. I am also not seeing it as part of the ...
- 1,257
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102
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Subscription Filters for Event Notification Service - Transactional Messaging API
Our testing approach for Marketing Cloud transactional emails will rely on folder organisation and send definition keys that are prefixed with an environment name, as well as different installed ...
- 571
2
votes
1
answer
820
views
Storing JSON API payload in triggered send data extension field
I need to send an order confirmation email using the Transactional Messaging API. The email references the array of ordered items. Rather than store the ordered items as rows in another data extension ...
- 571
2
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0
answers
126
views
Is it possible to send SMS to mobile numbers which are shorter than 10 digits?
We are triggering some SMS sends from Sales Cloud using Marketing Cloud transactional API. We got an error which complains that one contacts has "invalid subscriberKey".
I tried to add this ...
1
vote
1
answer
408
views
Send emails in Marketing Cloud without an email address in data extension
Im creating a transactional journey that is passing along an ID, which is related to a contact (field on Contact object in Salesforce) and which im pulling into Marketing Cloud. Im currently using ...
-1
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1
answer
130
views
SFMC JOBID Creation for each Transactional Messaging
How the JOBID creates for each Transactional Messaging in SFMC? Is it like for each API hit creates a jobid or it creates JOBID for a batch in intervals?
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518
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Transactional API - MessageBuildError problem when sending multiple emails to same subscriber
I'm using the MC Transactional API for email and have run into a problem when trying to send multiple emails using the same send definition to the same subscriber.
The use-case is when we send ...
- 850
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votes
1
answer
152
views
InvalidFieldValue in MarketingCloud for Transactional Emails [closed]
Currently there are few emails which are not delivered with status set as 'not-sent'.
The emails are sent via Transactional Messaging API.
In SFMC Transactional Journey View, it just says ...
- 2,317
0
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0
answers
78
views
Prevent Manual Unsub request to be processed by RMM for transactional sends using custom reply mail management in sender profile
Our client wants to ensure that customer cannot unsub from a Transactional email while they can for Commercial Sends. We have "Unsub Manual Request" marked as yes in RMM settings.
When i go ...
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1
answer
865
views
Marketing Cloud does not deliver emails to certain email prefixes
Whenever we try to send emails to adresses like
[email protected], [email protected], [email protected],
t he emails are marked as not-sent. This is same for transactional emails as well.
For B2B ...
- 2,317
1
vote
1
answer
3k
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SFMC Rest API Transactional Email Send or Transactional Journey or Single Send Journey?
REST API is not my forte, can someone help me understand the difference between a REST Call for
A) transactional email send
b) single send journey
c) transactional send journey
I would like to ...
0
votes
1
answer
216
views
Unique identifier for email status EmailOpen, EmailClick and EmailUnsubscribe
we are currently using notification service to receive notifications on our webhook. Today we send in the payload of email messages the "MessageKey" field as our unique identifier. However, ...
0
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1
answer
110
views
Transactional journey href url is not working with CloudPagesURL
Hello I am having problems to understand why this might not work in HTML based (not built from blocks) transactional journey email triggered via API.
All variables are pulling through
<a href="...
- 111
1
vote
1
answer
172
views
Transactional API Patch Not Updating Template
We have been using the Transactional API to run a set of templates for months now with no issues, we have recently wanted to update some of the content in these templates. We have made the updates in ...
- 491
2
votes
0
answers
378
views
ENS - Events not returned in the callback URL
We configured a callback URL in order to track events related to email sends as click, open, bounce and notsent as explained here.
We created a definitionkey as transactional message; at the moment we ...
- 604
2
votes
1
answer
601
views
Journey Builder Transactional API with SFDE not Creating IER
Title says it all.
I have a Transactional API Journey Builder with a DE located in Salesforce Data Extension. I moved it from DE to SFDE as you cannot assign a SFDE directly from Journey Builder.
I ...
- 75
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0
answers
54
views
Any way to use the SFMC integrated Bitly link shortner within a Transactional SMS API JSON payload? [duplicate]
I created a Transactional SMS Send Definition via REST API (Transactional API), and am able to send SMS via API just fine. Is there any way to shorten a dynamic link that is passed in to the API via ...
- 874
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votes
1
answer
281
views
Transactional messaging API not sending to cc'ed recipient
I've a send definition setup via API which looks like this
{
"name": "unique send definition name",
"definitionKey": "unique send definition key",
&...
- 17
0
votes
1
answer
991
views
Help with saving JSON nested array into a single text field in a Data Extension when using the Transactional API in Marketing Cloud
I'm testing out email sends using the Transactional API in Marketing Cloud. I have configured a data extension to save the payload to. Everything is working, however I have run into a problem when ...
- 850
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votes
2
answers
206
views
Concatenate Long SMSes sent through Transactional API
During Covid our users have been sending really long text messages via transactional SMSes regarding rules and regulations with 2k+, 3k+,4k+ characters.Is there a hard limit to what we can send? ....
0
votes
1
answer
502
views
Real time send of emails data architecture in salesforce marketing cloud?
This is our current set-up to send emails..
Customer places an order
Daily data populated into FTP
SFMC Automation will pickup this data
SFMC Journey triggered
Email is sent
But what I want is to ...
- 7
2
votes
1
answer
433
views
Transactional Messaging API - can it be configured NOT to create billable contacts?
I know how it works for Triggered Sends -
Does Triggered Send count against total contacts in Marketing Cloud?
and the notable difference between All Contacts / All Subscribers.
Question:
Can the &...
- 9,135
0
votes
2
answers
647
views
Upgrading transactional send definition to create Transactional Send journey fails
I have previously created a Send Definition using the Transactional Send API endpoint, but I realized after creating the definition that createJourney wasn't set to true.
I am trying to update the ...
- 4,894
0
votes
1
answer
293
views
Marketing cloud - transactional journey - how to use attributes in email
I created my first transactional journey and it send a text email and very fast after injecting it via postman.
Now when I try to pass attributes to use them, I get an error and I am not able to ...
- 305
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votes
1
answer
516
views
transactional journey not triggered via postman
I created my first transactional journey, token request is working but
when I try to trigger it I am getting a 400 bad request.
here is the request:
https://[subdomain].rest.marketingcloudapis.com/...
- 305
1
vote
1
answer
528
views
ENS - Signature Verification
I followed the Transactional API Notification Signing steps as mentioned in the document here.
And I get following signature key as a response on calling the endpoint /platform/v1/ens-callbacks
//...
- 2,317
0
votes
0
answers
252
views
Transactional Messaging API | Add CC/BCC email address
currently I can configure CC/BCC address while configuring the definition for Transactional Messaging API.
However the requirement is to send to additional recipients per individual email conditions ...
- 2,317