Questions tagged [transactional-messaging-api]

sends real-time transactional mails, with support for webhook based listening

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Use marketing cloud templates in Transactional messaging API [closed]

One of our client is using transactional messaging api to send emails and SMS from marketing cloud but the actual solution has created in salesforce service cloud. Email and sms templates created in ...
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SFMC JOBID Creation for each Transactional Messaging

How the JOBID creates for each Transactional Messaging in SFMC? Is it like for each API hit creates a jobid or it creates JOBID for a batch in intervals?
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Transactional API - MessageBuildError problem when sending multiple emails to same subscriber

I'm using the MC Transactional API for email and have run into a problem when trying to send multiple emails using the same send definition to the same subscriber. The use-case is when we send ...
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InvalidFieldValue in MarketingCloud for Transactional Emails [closed]

Currently there are few emails which are not delivered with status set as 'not-sent'. The emails are sent via Transactional Messaging API. In SFMC Transactional Journey View, it just says ...
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Prevent Manual Unsub request to be processed by RMM for transactional sends using custom reply mail management in sender profile

Our client wants to ensure that customer cannot unsub from a Transactional email while they can for Commercial Sends. We have "Unsub Manual Request" marked as yes in RMM settings. When i go ...
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ENS Notification Event for EngagementEvents.EmailClick - link alias mapping

As per the documentation here, the only details around Customer's click information are: jobUrlId // changes if there is any change to template contentLink // may contain private customer data ...
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Marketing Cloud does not deliver emails to certain email prefixes

Whenever we try to send emails to adresses like mail@something.com, info@something.com, hello@something.com, t he emails are marked as not-sent. This is same for transactional emails as well. For B2B ...
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SFMC Rest API Transactional Email Send or Transactional Journey or Single Send Journey?

REST API is not my forte, can someone help me understand the difference between a REST Call for A) transactional email send b) single send journey c) transactional send journey I would like to ...
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Unique identifier for email status EmailOpen, EmailClick and EmailUnsubscribe

we are currently using notification service to receive notifications on our webhook. Today we send in the payload of email messages the "MessageKey" field as our unique identifier. However, ...
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When exactly transactional API inserts record into the DE? before sending email OR after sending the email?

We have requirement of receiving multiple redeemed items by customers via transactional API. As per my understanding transactional API first sends email and then logs the request in the DE. If it is ...
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Transactional journey href url is not working with CloudPagesURL

Hello I am having problems to understand why this might not work in HTML based (not built from blocks) transactional journey email triggered via API. All variables are pulling through <a href="...
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Transactional API Patch Not Updating Template

We have been using the Transactional API to run a set of templates for months now with no issues, we have recently wanted to update some of the content in these templates. We have made the updates in ...
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ENS - Events not returned in the callback URL

We configured a callback URL in order to track events related to email sends as click, open, bounce and notsent as explained here. We created a definitionkey as transactional message; at the moment we ...
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Journey Builder Transactional API with SFDE not Creating IER

Title says it all. I have a Transactional API Journey Builder with a DE located in Salesforce Data Extension. I moved it from DE to SFDE as you cannot assign a SFDE directly from Journey Builder. I ...
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Any way to use the SFMC integrated Bitly link shortner within a Transactional SMS API JSON payload? [duplicate]

I created a Transactional SMS Send Definition via REST API (Transactional API), and am able to send SMS via API just fine. Is there any way to shorten a dynamic link that is passed in to the API via ...
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Transactional messaging API not sending to cc'ed recipient

I've a send definition setup via API which looks like this { "name": "unique send definition name", "definitionKey": "unique send definition key", &...
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Help with saving JSON nested array into a single text field in a Data Extension when using the Transactional API in Marketing Cloud

I'm testing out email sends using the Transactional API in Marketing Cloud. I have configured a data extension to save the payload to. Everything is working, however I have run into a problem when ...
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Concatenate Long SMSes sent through Transactional API

During Covid our users have been sending really long text messages via transactional SMSes regarding rules and regulations with 2k+, 3k+,4k+ characters.Is there a hard limit to what we can send? ....
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Real time send of emails data architecture in salesforce marketing cloud?

This is our current set-up to send emails.. Customer places an order Daily data populated into FTP SFMC Automation will pickup this data SFMC Journey triggered Email is sent But what I want is to ...
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Transactional Messaging API - can it be configured NOT to create billable contacts?

I know how it works for Triggered Sends - Does Triggered Send count against total contacts in Marketing Cloud? and the notable difference between All Contacts / All Subscribers. Question: Can the &...
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Upgrading transactional send definition to create Transactional Send journey fails

I have previously created a Send Definition using the Transactional Send API endpoint, but I realized after creating the definition that createJourney wasn't set to true. I am trying to update the ...
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Marketing cloud - transactional journey - how to use attributes in email

I created my first transactional journey and it send a text email and very fast after injecting it via postman. Now when I try to pass attributes to use them, I get an error and I am not able to ...
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transactional journey not triggered via postman

I created my first transactional journey, token request is working but when I try to trigger it I am getting a 400 bad request. here is the request: https://[subdomain].rest.marketingcloudapis.com/...
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ENS - Signature Verification

I followed the Transactional API Notification Signing steps as mentioned in the document here. And I get following signature key as a response on calling the endpoint /platform/v1/ens-callbacks //...
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Transactional Messaging API | Add CC/BCC email address

currently I can configure CC/BCC address while configuring the definition for Transactional Messaging API. However the requirement is to send to additional recipients per individual email conditions ...
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