Questions tagged [tracking-extract]

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1answer
55 views

Missing Extract Type on Data Extract Activity. Why my account is missing this feature?

Can anyone help me figure out why I am missing the "Tracking Extract" feature in my account.
1
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1answer
39 views

Import Tracking Extract into DE

I'm attempting to create my own DE's of the tracking exports so that I have a consolidated view of tracking data since I can only pull 30 days at a time using the Tracking Extract (Data Extract ...
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0answers
9 views

Tracking Website for an community builder page in salesforce

How do you track web activity on a customer community? I am trying to track the web activity on a customer facing community. I would like to capture data such as: Overall Traffic Page visits visitors ...
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0answers
37 views

Conversion Tracking Extract empty

I am trying to do the Tracking Extract (Conversions) from Salesforce Marketing Cloud. I'm fine with the process of doing it, but when it falls into the FTP the data is empty. Has anyone else ...
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1answer
46 views

Tracking extract with device type

Is it possible to create a Tracking Extract activity in Automation studio that includes the type of device the recipient has Opened or Clicked on? Or should this be done via an SQL Query Activity? If ...
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1answer
113 views

Tracking Extracts not available under the Data Extracts activity

As the title explains, in Automation Studio, when I create a new Data Extract activity I do not see the option to set it to "Tracking Extract". According to the documentation, I should be able to see ...
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2answers
76 views

Failed Import of Tracking Extract

I am trying to export tracking extracts from SFMC to FTP, and then import these tracking extracts in to data extensions for consolidation and in order to perform queries on this data. I have created ...
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2answers
106 views

Date-time stamp in sends & opens data view in marketing cloud is not in sync with local time

I'm using salesforce marketing cloud for sending emailers. Date time settings in my account are set as per IST (Indian standard time), GMT + 5:30. Though when I fetch data from "Sends" & "Opens" ...
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1answer
108 views

Tracking who Exports Reports

Yesterday I exported a couple of reports and wanted to track these which has hit the 24hr mark. The following day I went to workbench and through Querying the EventLogFile Object and looking at the ...
2
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1answer
133 views

Need details on the “reason” data found in Tracking Extract NotSent file

I'm researching why several thousand of our subscriber records are not being sent emails. I've confirmed the subscribers do not have an 'unsub' or 'held' status. My next thought was to run a ...
1
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1answer
262 views

How can I get a tracking send data extension via API?

On the tab Tracking->Send, there are an attribute called "Data Extensions". It indicates which DE is used for this send. I can get it one by one on Marketing Cloud, but on SOAP API, the "List" ...
1
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1answer
556 views

Retrieve a list of all JobID done in Marketing cloud

I want to know if you can retrieve the list of all jobID via a REST or API call, I found nothing in the official doc so does anyone have a trick to get this list? There should be a way, because if you ...
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1answer
40 views

Tag Email Sends

We want to analyse email sends from marketing cloud within our data warehouse, and to run an effective analysis, we plan to tag all email sends (manual/Journeys/Automation email sends) with proper ...
1
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1answer
143 views

Marketing Cloud - Report classifying emails sent from journeys. user initiated, or automation studio

Does anyone know if there is a system report that can be used to show all emails sent from the platform as well as classified as either being in a journey, user initiated, or from automation studio?
3
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1answer
380 views

Download Marketing Cloud's Report data

I'm new at SalesForce and probably don't know enough yet to tell if this is possible or complete nonsense. I was wondering if I can extract data from a Campaign Tracking Report without the need of ...
1
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0answers
351 views

Conversion tracking in Email (Marketing Cloud) not working - Please help

When creating a button with a link in Marketing Cloud content builder there is the option to add a link URL, Title and Tracking Alias and a 'conversion tracking link' tick box. We have set up our ...
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1answer
309 views

Impression tracking on dynamic content block with amp script

I want to add Impression tracking to a dynamic content block that is added with amp script. So the dynamic content block looks like this in our email template: %%=ContentAreaByName("my contents\...
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0answers
76 views

Behavioral Data in Mobile Push

I know we can retrieve Email Behavioral Data using Extract or SOAP API. But is there a way to retrieve the same for Push notifications ?
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1answer
572 views

Data Extract activity for SMS Sends

Newbie alert. There are no options in the Automation Studio to track SMS sends. Data Extract activity at least does not have that option. Is it possible to collect that data through an Sql activity ...
1
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1answer
501 views

Extract mobile connect list of unsubscribes

I have tried to find information about how to automate the export of MobileConnect status for unsubscribes with stop-code. I've found this official documentation about querying data views as ...
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0answers
27 views

Clearing out junk tracking data from old versions of Journey Builder

Is there a way of clearing out old tracking data from Journey Builder tracking? We have taken several versions of a journey and the old entries for each send stack up beneath it. Is there any way to ...
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2answers
571 views

Export Tracking Data from Marketing

I need to export tracking data (sent, opens, bounces, etc.) in CSV file from Marketing Cloud to a Data warehouse through sFTP folder. I would use the system data extension as explained here and ...
1
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1answer
512 views

Query for Opens from for an email in a Journey

Is it possible to query for open data from an email in a Journey. I've been having trouble extracting that into a data extension. I'm using this query SELECT c.JobID,c.SubscriberKey FROM _Open c ...
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0answers
29 views

Web & Mobile analytics Track Purchase Details with AJAX Redirector Call [closed]

I want to use use ajax call to track purchase items. I found this documentation but it's not very clear in particular how compose the url to pass to the function.
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1answer
127 views

How can we get tracking information for Sendable Data extensions?

I have a Data extension containing Student Data - Student first name, last name, course, faculty,etc. I have executed Email Sends on this Data extension. I would now like to get tracking data - for ...
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0answers
357 views

Tracking sent Triggered emails

I am wondering if there is any way to track the sent triggered emails. So I would like to have a report with all subscribers that recieved the email, and what activities they did, for example if they ...
0
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1answer
53 views

Distinguishing test sends in Tracking Extract?

I see that Tracking Extracts allow you to "Include Test Sends" but the data doesn't make it possible to distinguish test sends vs. non-test sends. Am I missing something? Will I have to include this ...
0
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1answer
552 views

Data Extension Extract using API

I would like to execute a Data Extension extract using API. Went through the below documentation but it asks for Start and End Date which doesn't make sense for Data Extension extract. Any suggestions?...
0
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1answer
2k views

Tracking Extract or Data View export?

The goal is to consume tracking data (sent, open, clicks, jobs, etc.) to an external to the Marketing Cloud database. Are there any general opinions of whether it's "better" to use tracking extracts ...
6
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1answer
2k views

Help with incomplete Tracking Extract documentation

Would anyone out there be able to provide some additional documentation for these Include Options for a Data Extract of Tracking Data? I've requested an update to the one wiki page that has most of ...