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Questions tagged [topics]

Topics are used to structure your community content or highlight key discussions (similar to tagging)

0
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0answers
10 views

Unable to find records (account, contact & case) with assigned topics

My client is looking for a way to easily categorize accounts, contacts & cases by providing tags for them. I was hoping topics would be a good solution for this. There is however limited ...
0
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0answers
29 views

Knowledge Community Filter topics based on Data Category

We are working on setting up a knowledge base community for all of our products. But we want to keep the Categories(Topics) separate from each product. We went ahead and created a main Data Category "...
0
votes
1answer
47 views

How can I get Topic based on specific record in Salesforce

I am able to query on Topic object to get Feeds related to specific topic using below query. SELECT Id FROM Topic WHERE Name = :topicName In above query, how can I filter based on a specific record? ...
0
votes
2answers
277 views

Salesforce Topics lightning component

I want to add to my lighting component a capability like Salesforce Topics. Is there a lighting component ready for this? Does Salesforce let you use the same component they are using on your custom ...
0
votes
1answer
242 views

How to Filter a Lightning Component based on data elsewhere on the page?

Short version: How do I filter the data in a custom Lightning Component based on data in another Component and/or elsewhere on the Page? I'm creating a Customer Service Community. I want to show ...
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0answers
37 views

User language based Global peer to peer search in Napili customer community

I have set up customer community using Napili template with Global peer to peer search component. I have configured navigational topics via content targeting->navigational topics, and have added ...
0
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0answers
180 views

How do I make Knowledge Articles visible to the public in a community?

I'm having a tough time making Knowledge Articles show up in the public facing side of my community. I want it to show up with the topics as well as in the search results. If a user is logged in, it ...
0
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0answers
14 views

In Napili template is there a way to override the limit of six “Top Articles by Topic” before the “show more” button hides the other topics?

We would like to have 8 topics showing, but after 6 it triggers a "show more" button that must be clicked to see the remaining topics. That's on desktop. On mobile it's only 3 topics before the "show ...
1
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0answers
46 views

SOSL Filter on Community Topics

Back in 2014 @pchittum had mentioned in the Discussion Forums that he hoped that maybe some day we might be able to filter by topics using SOSL: My wish is that some day in the future you can just ...
1
vote
1answer
28 views

“seen by” option in Community topics

After posting a question on "topics" in community as a system Admin I can see "how many has viewed that post" and "who has viewed" but for a normal user they can only see how many has viewed the ...
0
votes
1answer
42 views

Display topic name on topic detail (Napili)

I have featured topics on my FAQs page that I use as a "category" for all the articles I store. Clicking a featured article will load the Topic Detail page where all articles under that topic are ...
0
votes
1answer
38 views

Visibility Problem on Community Featured Topics Questions

I have a Napili Community setup with Featured Topics. My portal users cannot see questions that anyone else posts to the Topics. They can see their own posts. I do not know what rights, sharing, ...
1
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0answers
127 views

Napili - Customize Topic Detail Page Based on Selected Topic

I'm setting up a community using the Napili template. I'd like to use the Featured Topics component on my home page, but I'm having trouble with it. When I click on a topic from that component, it ...
0
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0answers
124 views

Assign Topic to article using Rest API > Response error Invalid value for article topic operation type: AssignTopicsToArticle

So I am trying to assign a topic on a specific knowledge article using Salesforce Rest API and following this documentation https://developer.salesforce.com/docs/atlas.en-us.chatterapi.meta/...
1
vote
1answer
602 views

Topics against objects in Lightning Experience

I can see that topics are available in Chatter posts in Lightning Experience, but I can't see which topics are assigned to a given object when looking at its record. For example, I might have ...
1
vote
0answers
142 views

How to limit visible Navigation Topics in Community based on user profiles?

I’m setting up a Community for internal help desk style functionality. I’ve got data categories working fine for article visibility. But there seems to be a disconnect with managing Navigational ...
0
votes
2answers
147 views

Querying TopicAssignment in Trigger on FeedItem (after insert)

I am trying to get the topics of a FeedItem after it is created. TopicAssignment is the object that connects each FeedItem to its topics. I've created a trigger on FeedItem (after insert) that will ...
2
votes
1answer
57 views

Two topics with the same name, but different ParentID. Only one selectable

Summary: two topics were created with the same name, but different ParentIDs. I can only select one of the topics when publishing an article. We have a large number of topics such as "System Status" &...
0
votes
1answer
42 views

Is it possible to disable topic entirely in an org?

I know we can disable topic for certain object, like account, by going to Setup->Topics->Topics for Objects. Is it possible to disable topic entirely for an org?
2
votes
1answer
189 views

Napili Feature Topic Images

Has anyone found a way to resize the featured topic images on the Napili templates. They just take up too much screen real estate. They also seem to have a grey filter on them so when I use white ...
1
vote
0answers
285 views

Topics not visible on the community

I am creating a community and I am setting communities topics. Yesterday, I have a list of topics on the home page but today, they disappeared.. I think I don't have modified anything but I don't ...
1
vote
0answers
180 views

How to selectively disable articles or discussions in Salesforce communities Napili template based on topic

My topics are organized either by Forum or Knowledge Base Under Knowledge base topic I am using Data Categories which are assigned to Knowledge articles. Under Forums I will have topics and they will ...
4
votes
1answer
231 views

Master Language: bad value for restricted picklist field: en_IE

I am testing some functionalities of salesforce knowledge, and I'm enabling the topics on some objects that actually doesn't has it enabled. But everytime i try to enable it, i get the error, "...
0
votes
1answer
119 views

Getting DUPLICATE_VALUE, A topic with the name, 54644, already exists

i am trying to copy values from a custom field in account object and trying to create topics based on those values. Trigger is working fine. But if there are any old Topics are inserting then it is ...
1
vote
1answer
390 views

Returning Topics assigned to a custom object with SOQL and APEX

I have a custom object which contains "news articles" and these articles can be assigned to Topics. I'm attempting to create a JSON output through VisualForce/Apex which returns article content along ...
1
vote
1answer
215 views

Implement “knowledgeable people” in Community?

It seems that knowledgeable people exists in Chatter but not in my Customer Community (using Napili template). Any steps I'm missing? Do I need Work.com licences?
0
votes
0answers
169 views

How to get list of chatter topics in VF page that is associated with a particular group member?

Using a visualforce page need to display list of chatter topics in which a group member is associated. I mean for currently logged in user(Who is a group member in a group) those corresponding topics ...
3
votes
0answers
613 views

Automatically Adding Articles into Community Navigational Topics

According to Salesforce Docs, adding articles to a topic from the Community Management page only adds CURRENT articles of your chosen Data Category. Set Up Navigational Topics So thinking out of ...
2
votes
1answer
147 views

Topics on Knowledge Articles from an external system

Has anybody run into the below issue when setting topics to a knowledge article from external system? I am using Rest to integrate. I receive the error.. ERROR: Error:Insert failed. First exception ...
1
vote
0answers
39 views

Standardized list of Topics per Record

Good afternoon everyone, Having learned that tags cannot be reported on, our organization is thinking of using Topics instead to categorize records. Is there a way to have a standardized set of "...
10
votes
2answers
4k views

This feature is not currently enabled either for this record type or the given user type or org

I am setting up a Salesforce Community. I'm currently defining Topics and trying to associate topics with Articles, but when I try to do this, I get the following error: This feature is not ...
0
votes
1answer
47 views

Tag not converted as Topic

I am creating CaseFeed with #MyTag on Case when a case is Created. It's working fine when i am creating a case as a SytemAdmin, and when i click on #MyTag it'll open all comments related to that TAG. ...
1
vote
1answer
199 views

How do I configure columns in the Chatter Topics tab's Records list view?

When you mark records with a topic, they display in a "records" subtab on the topic's homepage. I can't see where to configure the columns for this view. For standard objects, the columns seem to come ...
0
votes
1answer
59 views

Access feed items based on Topic

I need to access feed items based on Topic. As in salesforce chatter we post feed, with that we can add #Topic to the feed. There is a field called "ParentId" on Feeditem which is reference to many ...
2
votes
1answer
293 views

Assigning a Topic when using postFeedElementBatch

I'm using the sample code from this part of the Developer's Guide to create Chatter Posts when certain conditions are met on a Case record. It all works well, but I'm not seeing any way that I can ...
3
votes
1answer
257 views

how to use topics in viusalforce page

Can anyone tell me how to use topics in visualforce page? My scenario : I have created 15 contacts . 10 contacts are associated with topic name test1 and 5 contacts are associated with topic ...
2
votes
1answer
776 views

Add Multiple Topic for a Chatter post through APEX

I am trying to add multiple Topic for a chatter post through APEX code. I am trying to give topics as comma separated value (Test1,Test2,Test3). But when I check in chatter post its coming as a ...
3
votes
1answer
249 views

Following a topic in Visualforce

i have a list of topics in my visualforce page.i get topics list using soql query Select Id,Name,TalkingAbout,Description from Topic i want to show a follow button in that when it will be clicked ...
5
votes
1answer
247 views

VF Chatter topics widget not working outside of canvas/action

I am trying to use the Visualforce Chatter Topics widget ( https://developer.salesforce.com/docs/atlas.en-us.pages.meta/pages/pages_compref_topics_widget.htm ). When I include the topics widget using: ...
2
votes
0answers
94 views

How to customize Topics on Records table

I want to add more columns at topics on records table, but I can't find where can do this. Please help me, thanks. Topics on Records Overview: https://help.salesforce.com/apex/HTViewHelpDoc?id=...
3
votes
1answer
35 views

Is there a way to know if Topics is Enabled for a specific Object?

Is there a way to know if Topics is Enabled for a specific Object?, I need to verify this for case as precondition to the instalallation of a package. If someone can tell me how to enable it in apex ...
1
vote
1answer
233 views

Multi-Record list button run from a list view filtered by Topic causes NoAccessException

I have added a multi-record list button to the Contact object that forwards the selected records to a custom VisualForce page that is defined below. <apex:page standardController="Contact" ...
5
votes
2answers
2k views

Is it possible to create Report on records with specific topic?

This question is regarding new Topic feature salesforce launched in current release - http://docs.releasenotes.salesforce.com/en-us/spring14/release-notes/rn_general_topics_for_objects.htm is it ...
1
vote
0answers
137 views

Get Chatter Topic Limits via Apex

I know that the current governor limit allows only 10 topics in single chatter post thread. Is it possible to get this limit using apex, via the Limits class for example? This would allow the code ...
2
votes
1answer
791 views

How to add Topics names containing spaces to FeedItem using hashtag via apex

I have written some apex to 'auto-tag' a record to a Topic if that topic keyword is mentioned in one of the description fields for said record. This will ensure that anyone who follows that topic ...