Questions tagged [topics]

Topics are used to structure your community content or highlight key discussions (similar to tagging)

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17 views

Deleted Topic List Preconfigured Page and can't recreate

On my experience cloud site I created a page for Topics List using the preconfigured page. After doing a whole set of bad things I decided to delete the page and start again. The issue is when I go to ...
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25 views

LWC to display Featured Topics in Accordion

I want to display Featured Topics in an Accordion. I have the Accordion set up in an LWC, but I don't know how to call the Featured Topic from the LWC. Any ideas? Any references that could help?
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14 views

ManagedTopics Label Access

How can I get ManagedTopics Translated Label inside an apex method. I have added the translation inside workbench and I have the topic's recordId.
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1answer
41 views

A topic with the name,XXX already exists. How to mass rename a Topic to an already existing one?

I have a problem / question. There are a large number of topics in salesforce with the wrong format. Example: Topic_1= TEST_123, Topic_2=TEST 123 - I have many such examples. I do not want topics with ...
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1answer
346 views

How to create a test for the ManagedTopic?

I have an Apex class TopicController that has a method that returns a list of Navigational Managed Topics: public with sharing class TopicController { // Returns a list of all Navigational Managed ...
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1answer
54 views

"Add Folder" not showing in Salesforce CMS Workspaces

Why can I not see the "Add Folder" or "Move Content" options in my CMS Workspace - I only see "Add Content" - I have full admin permissions in the org and as contributor ...
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87 views

Get ALL TopicId from TopicAssignment Apex SOQL Trigger

I'm working on an apex trigger that posts a new feed item every time someone adds a topic to a knowledge article in content management console. This feed item must be tagged with the topicid of the ...
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1answer
117 views

Retrieve Single Most Recent Article to have Topic Assigned in Topic Assignment Trigger SOQL Apex Salesforce

I'm creating an Apex Topic Assignment Trigger for our Community that simply does this: After insert of a new topic to a knowledge article, create a post that simply says "A new article called <...
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1answer
55 views

How to prevent from adding new topic to a record with the specific status?

Topic is a useful feature to categroize record easily. However, it is too easy adding new topic to make a good management of data. I design a status field to controll the behavior with trigger ...
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1answer
228 views

Metadata Location For 'Topic Assignment Rule' aka 'Automatic Topic Assignment'

For a Community, in the Workspace 'Content Management', there's an option for 'Automatic Topic Assignment' that lets you set rules to automatically assign topics to new articles of a specific data ...
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43 views

Using Navigational Topics with custom theme layout

We are building out a community using a net new "Theme Layout Component" for all of our pages. This page layout is using <c:mainNav></c:mainNav> per the tutorials on Trailhead. This pulls ...
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1answer
113 views

Dynamically create TopicsForObjects metadata from Apex

Whenever I am unable to package a certain metadata type in a Managed Page I created them from a Setup page after installation using the Metadata API and this neat Apex Wrapper lib. But this time I ...
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1answer
81 views

How to best cope with unpackageable metadata (TopicsForObjects) in SFDX

My Managed Package app is using Topics for a packaged Custom Object. I just learned that Topics can not be packaged and therefore even a force:metadata:deploy from scratch to packaging org fails. ...
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1answer
109 views

Follow Navigational Topic Using SOQL

How to follow the navigational topics available in a community using soql. I want a custom list of topics in the community and a custom button to follow all of them from one single page. I tried: To ...
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1answer
722 views

Articles not displaying in Lightning Community

We are developing a Lightning Community which will be used only by authenticated users. We have also set up a knowledge base and have done all the steps in adding the knowledge articles to topics/data ...
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2answers
547 views

How to get subtopic related to Community topic in apex?

Have set of Topics and subtopics in community, I would like to get the subtopic related to particular topic throw apex code.
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1answer
832 views

Knowledge Articles in English are not visible in the community for the users with other languages

We have the community with Customer Service template setup and we use Salesforce Knowledge base. Topics are set up in the Content Management - Topic Management and Articles are assigned in Article ...
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1answer
443 views

Cannot create an existing topic within a test class

I have a test class where I have to insert a specific topic. Whenever I try to insert it, it throws an error saying the topic already exists. This would be fine, however if I try to query that same ...
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1answer
347 views

SOQL Knowledge Articles by Topic

I have found from the docs here that you can enable Topics to classify and search articles by assigning topics. Is it possible to utilize topics in SOQL? I'd like to do a query like this: SELECT ...
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1answer
795 views

How to Assign Multiple Topics to a Knowledge Article Via API or Apex

What I'm Trying to Accomplish We are trying to import all of our self help documentation (held on another website) into our SalesForce knowledge base. Our self help "articles" are grouped by ...
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0answers
639 views

Create TopicAssignment in apex

I am attempting to automate some chatter stuff. What I want to do is use apex and create a new chatter feeditem, attach it to a group, and then assign a topic to it. I am doing this for a community ...
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2answers
822 views

How can I get Topic based on specific record in Salesforce

I am able to query on Topic object to get Feeds related to specific topic using below query. SELECT Id FROM Topic WHERE Name = :topicName In above query, how can I filter based on a specific record? ...
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1answer
285 views

Assigning the topics you've selected ins't allowed. A Salesforce Admin must enable topics for objects for the article type/s

I tried to Add Navigational Topcs but I encountered these problem, this is already in lightning Knowledge article "Assigning the topics you've selected ins't allowed. A Salesforce Admin must enable ...
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2answers
2k views

Salesforce Topics lightning component

I want to add to my lighting component a capability like Salesforce Topics. Is there a lighting component ready for this? Does Salesforce let you use the same component they are using on your custom ...
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1answer
3k views

How to Filter a Lightning Component based on data elsewhere on the page?

Short version: How do I filter the data in a custom Lightning Component based on data in another Component and/or elsewhere on the Page? I'm creating a Customer Service Community. I want to show ...
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0answers
211 views

SOSL Filter on Community Topics

Back in 2014 @pchittum had mentioned in the Discussion Forums that he hoped that maybe some day we might be able to filter by topics using SOSL: My wish is that some day in the future you can just ...
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1answer
38 views

"seen by" option in Community topics

After posting a question on "topics" in community as a system Admin I can see "how many has viewed that post" and "who has viewed" but for a normal user they can only see how many has viewed the ...
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1answer
238 views

Display topic name on topic detail (Napili)

I have featured topics on my FAQs page that I use as a "category" for all the articles I store. Clicking a featured article will load the Topic Detail page where all articles under that topic are ...
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1answer
125 views

Visibility Problem on Community Featured Topics Questions

I have a Napili Community setup with Featured Topics. My portal users cannot see questions that anyone else posts to the Topics. They can see their own posts. I do not know what rights, sharing, ...
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2answers
7k views

How to enable and configure topics for objects in lightning?

How to enable and configure topics for objects in lightning? FYI. I don't see topics for objects in quick find box. I have build community using Napili Template in lightning but I can't add articles ...
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0answers
272 views

Napili - Customize Topic Detail Page Based on Selected Topic

I'm setting up a community using the Napili template. I'd like to use the Featured Topics component on my home page, but I'm having trouble with it. When I click on a topic from that component, it ...
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1answer
878 views

Topics against objects in Lightning Experience

I can see that topics are available in Chatter posts in Lightning Experience, but I can't see which topics are assigned to a given object when looking at its record. For example, I might have ...
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0answers
330 views

How to limit visible Navigation Topics in Community based on user profiles?

I’m setting up a Community for internal help desk style functionality. I’ve got data categories working fine for article visibility. But there seems to be a disconnect with managing Navigational ...
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2answers
483 views

Querying TopicAssignment in Trigger on FeedItem (after insert)

I am trying to get the topics of a FeedItem after it is created. TopicAssignment is the object that connects each FeedItem to its topics. I've created a trigger on FeedItem (after insert) that will ...
2
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1answer
215 views

Two topics with the same name, but different ParentID. Only one selectable

Summary: two topics were created with the same name, but different ParentIDs. I can only select one of the topics when publishing an article. We have a large number of topics such as "System Status" &...
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1answer
83 views

Is it possible to disable topic entirely in an org?

I know we can disable topic for certain object, like account, by going to Setup->Topics->Topics for Objects. Is it possible to disable topic entirely for an org?
2
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1answer
376 views

Napili Feature Topic Images

Has anyone found a way to resize the featured topic images on the Napili templates. They just take up too much screen real estate. They also seem to have a grey filter on them so when I use white ...
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0answers
945 views

Topics not visible on the community

I am creating a community and I am setting communities topics. Yesterday, I have a list of topics on the home page but today, they disappeared.. I think I don't have modified anything but I don't ...
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0answers
253 views

How to selectively disable articles or discussions in Salesforce communities Napili template based on topic

My topics are organized either by Forum or Knowledge Base Under Knowledge base topic I am using Data Categories which are assigned to Knowledge articles. Under Forums I will have topics and they will ...
3
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1answer
570 views

Master Language: bad value for restricted picklist field: en_IE

I am testing some functionalities of salesforce knowledge, and I'm enabling the topics on some objects that actually doesn't has it enabled. But everytime i try to enable it, i get the error, "...
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1answer
483 views

Getting DUPLICATE_VALUE, A topic with the name, 54644, already exists

i am trying to copy values from a custom field in account object and trying to create topics based on those values. Trigger is working fine. But if there are any old Topics are inserting then it is ...
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1answer
636 views

Returning Topics assigned to a custom object with SOQL and APEX

I have a custom object which contains "news articles" and these articles can be assigned to Topics. I'm attempting to create a JSON output through VisualForce/Apex which returns article content along ...
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1answer
346 views

Implement "knowledgeable people" in Community?

It seems that knowledgeable people exists in Chatter but not in my Customer Community (using Napili template). Any steps I'm missing? Do I need Work.com licences?
3
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1answer
911 views

Automatically Adding Articles into Community Navigational Topics

According to Salesforce Docs, adding articles to a topic from the Community Management page only adds CURRENT articles of your chosen Data Category. Set Up Navigational Topics So thinking out of ...
2
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1answer
180 views

Topics on Knowledge Articles from an external system

Has anybody run into the below issue when setting topics to a knowledge article from external system? I am using Rest to integrate. I receive the error.. ERROR: Error:Insert failed. First exception ...
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0answers
41 views

Standardized list of Topics per Record

Good afternoon everyone, Having learned that tags cannot be reported on, our organization is thinking of using Topics instead to categorize records. Is there a way to have a standardized set of "...
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3answers
10k views

This feature is not currently enabled either for this record type or the given user type or org

I am setting up a Salesforce Community. I'm currently defining Topics and trying to associate topics with Articles, but when I try to do this, I get the following error: This feature is not ...
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1answer
74 views

Tag not converted as Topic

I am creating CaseFeed with #MyTag on Case when a case is Created. It's working fine when i am creating a case as a SytemAdmin, and when i click on #MyTag it'll open all comments related to that TAG. ...
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1answer
247 views

How do I configure columns in the Chatter Topics tab's Records list view?

When you mark records with a topic, they display in a "records" subtab on the topic's homepage. I can't see where to configure the columns for this view. For standard objects, the columns seem to come ...
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1answer
95 views

Access feed items based on Topic

I need to access feed items based on Topic. As in salesforce chatter we post feed, with that we can add #Topic to the feed. There is a field called "ParentId" on Feeditem which is reference to many ...