Questions tagged [territory-management]
The territory-management tag has no usage guidance.
96
questions
1
vote
1answer
15 views
How to create a My Territory Accounts List View that uses Enterprise Territory Management
The "My territories" list view is returning 0 records. I have recently enabled Enterprise Territory Management and created a Model that is in status "Planning".
I have assigned Accounts and Users to ...
0
votes
0answers
10 views
Enterprise Territory Management without Sales Cloud User License
Is it possible to setup Enterprise Territory Management without Sales Cloud User licenses effectively? What are the downsides?
We currently only have Service Cloud User Licenses but have enabled ...
1
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0answers
19 views
Why does my user territory assignment show inactive in UI, but still show Active in the backend via SOQL?
We have Apex code that depends on the UserTerritory2Association.IsActive flag. For some reason, one of our user territory assignment is inactivate ('IsActve = false') but on the backend, the field is ...
0
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0answers
29 views
How can I associate currency with territories
I want to be able to restrict the currencies used or selected based on territory assigned to the user. How can I achieve this in salesforce.
Multi-currency and territory management is used in my org.
0
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0answers
18 views
Territory Model with developer name undefined not found
In my scratch org, I can "Enable Enterprise Territory Management" to start using the territory 2 stuff.
I can build out a simple model, with a territory and rule and activate it, assign a user etc.
...
2
votes
0answers
45 views
Cannot get territory2Settings in a Winter '20 Scratch Org
I couldn't get this to work for the current '19 org either, fwiw
According to the Metadata coverage report, I'm supposed to be able to use territory 2 features with this bit of sample scratch ...
-3
votes
1answer
60 views
Regarding code coverage [duplicate]
Below is my class but i am not able to cover single line also , can anyone help me out in this test class, i am not understanding why i am not able to cover single line.
global class ...
4
votes
2answers
66 views
Managed Package: How to get rid of dependency from Territory Management feature
SF is going to drop Territory Management (aka TM 1.0) in Summer 2020.
So we are trying to migrate our managed package to Enterprise Territory Management (aka TM 2.0).
As the first step of such ...
0
votes
0answers
22 views
not updated all opportunities with OpportunityTerritory2AssignmentFilter after enabling ETM
I have enabled the ETM in production and created opportunity assignment class which is provided by salesforce. When i click on Run opportunity filter button on territory model hierarchy,few records ...
2
votes
0answers
21 views
How to Restore custom Territory Management data in Enterprise Territory Management?
Recently we have switched from Custom Territory Management to Enterprise Territory Management. During this transition we have lost our data. (I am Not able to see any territory hierarchy / rule ...
3
votes
0answers
28 views
Remove dependency of Territory object from already released managed package
Salesforce has announced retiring the support for original territory management https://help.salesforce.com/articleView?id=000273181&type=1 and we have our managed package using the standard ...
3
votes
2answers
135 views
Sharing of Accounts in Enterprise Territory Management
I struggle a bit with the ETM topic. I have set up ETM in SF and defined the dataflow to cover ETM sharing logic (with security predicate) in Analytics. However when I checked for a specific user I ...
2
votes
0answers
34 views
Is there a way to specify an API version of a call to @RestResource?
I would like to specify an API version when I call a @RestResource via an API. Is that possible?
Why
For some reason, our Spring '19 sandbox is having a weird issue, and I'd like to fix this before ...
1
vote
1answer
349 views
Enterprise Territory Management: Using Apex/SOQL get all accounts in UserId's territories
I am trying to find a solution to getting all accounts in a users territory or territories with soql. I am not finding much info about it anywhere with Enterprise Territory Management.
EDIT: What I ...
1
vote
0answers
47 views
OpportunityTerritory2AssignmentFilter with more than 1000 qualified Opportunity record
As per the Salesforce documentation, the OpportunityTerritory2AssignmentFilter class will take up to 1000 qualified Opportunity record to process.
But what will happen if the number of qualified ...
0
votes
1answer
156 views
Salesforce Territories
I'm brand spanking new to Salesforce. Helping a friend with some of her accounts and I'm learning as I go.
She wants me to find a way to make her assignment rules for her territory fields work. ...
4
votes
0answers
226 views
If you assign a territory to an Opportunity manually, why does the parent of that territory get access, instead of the territory it self?
Let's assume the following scenario:
I have a sales organization with multiple regions. Every region is represented in a territory using Territory Management. The accounts are assigned to those ...
3
votes
0answers
438 views
Opportunity Territory Assignment in Progress… forever
I've just setup Enterprise Territory Management for a very simple org (1 type, 8 territories). Accounts assignment rules work fine but I'm struggling to get opportunity territory assignment working. I'...
4
votes
2answers
539 views
Preventing Recursive Future Calls
I have a usecase where when an account is updated, an after update trigger is fired. This trigger will call a future method which will call a SOAP API to assign the relevant territory assignment rules....
4
votes
2answers
321 views
What's the behavior/use case of “Apply to child territories” in Enterprise Territory Management?
In an attempt to learn my way around ETM, I built a toy territory model that looks like this:
Corporation (Territory Type: Sector)
Pennsylvania (Territory Type: Geographic)
Philadelphia (Territory ...
1
vote
1answer
435 views
Old and the new Enterprise Territory Management
I read in one of the book that for old territory mgmt, forecasts are derived from territory hierarchy, and not forecast hierarchy. While for the new enterprise territory mgmt, forecasts are derived ...
1
vote
1answer
244 views
How to filter by territory name in Lightning Experience dashboard?
I have a dashboard that contains a report, which deals with accounts and territories (Enterprise Territory Management).
I would like to add a dashboard filter for territory name, also known as label. ...
0
votes
1answer
975 views
Territory Management: run Territory Account Assignment Rules from Apex
We are using Territory Management in our org and the challenge is to trigger processing of standard account assignment rules from Apex code.
Currently we are doing this manually (from Setup -> ...
0
votes
1answer
160 views
Territory Management Account assignment working in sandbox, but not in production
I noticed that our org had some Accounts that had not been assigned to a territory, due to problems with the addresses. I corrected the problems, but the Accounts still did not get assigned.
I made ...
3
votes
0answers
34 views
How to make the transition from Territory Management 1 to 2? [closed]
In our org we use TM 1. We want to switch to Lightning Experience, and for that we need to switch to TM 2, also known as Enterprise Territory Management.
It looks like this is not an easy thing to do....
0
votes
0answers
88 views
Territory2-Data visible in tests but not used in trigger
I implemented a trigger functionality (insert, update on leads), that applies the the territory-management rules/assignments functionality from accounts to leads (e.g. leads can be assigned a new ...
0
votes
1answer
550 views
How to traverse territories in Salesforce using SOQL query
I have a field on contact object called 'Region' (Text formula field) whose end value would be in the range of 1-5. On the other hand, I have a territory model setup in my Salesforce instance. There ...
6
votes
0answers
830 views
Why does SOQl query for Owner.UserRole.Name on Opportunity cause error in Opportunity Territory Assignment apex class
I've been working on an Apex class to do our Opportunity territory assignments based on the example here. I needed to modify it to support our rules that included checking the User Role on the ...
1
vote
1answer
185 views
How do I mass delete Territory2 records in Apex?
I have a list of Territory2 records. All of them are from the deepest level of my territory hierarchy. When I attempt to save some apex to Salesforce that would delete this list of records, I'm ...
0
votes
2answers
21 views
Error in Territory Name
I need to get the Name of the Territory to assign it to a field, but when I try it, it generates an error.
this is my code:
List<UserTerritory> myList = [
select Id, UserId, TerritoryId
...
0
votes
1answer
306 views
I need a query to take the name of the territory to which a user belongs [duplicate]
I need a query to take the name of the territory to which a user belongs
I try with this
UserTerritory userT = [SELECT Id, Terrotory.Name
FROM UserTerritory
...
0
votes
1answer
320 views
How to get the UserName and territory name assign to user in single query?
I am new to the salesforce I am facing following issue.
I want to show error message where I want to Display the userName and associated territory name. I am not able to get the both. Can you please ...
1
vote
1answer
84 views
How to Restrict user to have more than one territory?
I want to show an error message when admin tries to associate the user of a particular profile with more than one territory. The user of this profile should be assigned to one territory only. If the ...
0
votes
1answer
609 views
How to share records for Territory group
I am trying to share record (Account) to Territory. I followed steps explained in Granting Access to Records. I have activated Enterprise Territory Management and created few territories. Still, I don'...
0
votes
1answer
202 views
Territory Management with Forecasts
What type of Forecasts should you use when you enable Territory Management? Collaborative or Customizable Forecasts? When the features of both the Forecasts categories are similar, how do you decide ...
0
votes
1answer
269 views
Territories not auto-assigned to Opportunities upon creation
Situation :
When I create an account, it auto-populates the territories in account -> works as expected by using "Account Assignment Rules Defined in This Territory"
When I create an opportunity ...
0
votes
1answer
57 views
Cannot view Territory fields with Manage Territories setting enabled
We are using Enterprise Territory Management (aka Territory Management 2.0). We have an existing profile that is setup to manage territories. The users in this profile can view and edit territories.
...
0
votes
1answer
150 views
Territory assignment rules based on global state/territory pick list
Looking for confirmation that territory assignment rules based on global state/territory picklist code value don't work against the ISO code and only the Name field of the picklist value. I am unable ...
2
votes
1answer
399 views
Why is there no option to enable “Manage Territories” when editing the permissions for a profile?
I am trying to enable "Manage Territories" user permission in a profile but there is no option for me to. Is there a reason why that permission is not present?
0
votes
1answer
315 views
Delete a User from Territory
I have a user associated with a territory who has left organisation.
Now I wish to remove the mapping association for this user.
Removing this user from Territory assigned users page does not solve ...
1
vote
0answers
33 views
Restricting 'Assigned To' Field to only filter users that are within the role they are assigned Territory Management
I have implemented territory model in my salesforce Org. Coming to a particular account I want the related task should not have the user as an option to chose who is owner of the other territory not ...
2
votes
1answer
385 views
Seeing all Territory data in test, but SeeAllData is False
For some reason, am I seeing territory data (Territory2Model, Territory2) in my tests, but I have not set SeeAllData=True and I've even set SeeAllData=False.
Without perform any test setup and ...
0
votes
1answer
17 views
'OperationLog' is not supported when running ETM rules
According to the ETM deployment guide, in order to run assignment rules a user needs the Customize Application and Manage Territories permissions. This is not correct.
The result is an error that ...
0
votes
1answer
233 views
Is there a way to override a override a Territory Assignment Rule with a manual rule.
I want to use the Territory Assignment Rules for 90% of our prospects. On the other 10%, I may need to override the territory manually. It is important to note - I only have one territory per ...
0
votes
1answer
23 views
TM2 Related lists to show at the Top of the Account Page?
How can I get the Territory and Assigned User related lists to show at the top, or towards the top, of the Account Page? Users have to scroll down through the entire page to see who is working the ...
2
votes
2answers
422 views
How To Deploy UserTerritory2Association.RoleInTerritory2 Picklist Values
I've added several values to the new UserTerritory2Association.RoleInTerritory2 picklist. I tried to deploy the field using Salesforce Migration Tool:
<types>
<members>...
0
votes
1answer
773 views
need a one query which will fetch the users from territory with (Custom Field on User User_Type__C is ='manager'
Requirment :- I need to fetch the assigned user to the territory for any account.
I have one account with territory and in that territory assigned user count is 5 and there is one user with UserType='...
1
vote
1answer
827 views
Create 'ObjectTerritory2Association' programatically
I've ran into an issue trying to create a ObjectTerritory2Association object in a test class. When referencing this object, my class will not compile. There isn't a problem with the code as I can log ...
1
vote
1answer
302 views
Territory2. How to delete all child territories when delete parent?
I created a Territory Hierarchy like:
Europe
France | Poland
Paris Lyon Nice | Warsaw Krakow
When I delete Poland I want to automatically delete all child ...
1
vote
0answers
305 views
Assign an account to an Enterprise Territory in Apex [closed]
Is there a way to assign an account to a territory2 (Enterprise Territory Managment) in apex?
