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Questions tagged [suppressionlist]

Salesforce Marketing Cloud Suppression List.

0
votes
1answer
39 views

SQL Query on _Sent Data View for Suppression List (5 sends in 7 days)

I'm working in a new org where we don't have any send data. I need to set up a suppression list for any subscriber that received 5 emails in the last 7 days. I am not 100% sure if my code below will ...
2
votes
0answers
22 views

Retrieve Subscriber from a Suppression List

I'm trying to retrieve emails on a Suppression List using the SOAP API Here is my SOAP Envelope <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> <soap:Header> ...
0
votes
1answer
47 views

As we have Dynamic list in Pardot, what is the similar way in Marketing cloud?

In Salesforce Pardot we have dynamic list which behaves as below: When the criteria matches, Pardot adds them to the list for you. When the criteria no longer matches, Pardot takes them off the list ...
0
votes
0answers
11 views

Suppression list with Salesforce Engage

do you know how can I use Pardot suppression list with Salesforce engage? Thanks, Angelo
1
vote
1answer
62 views

Removing unengaged subscribers account wide

I have a data extension created for contacts we have deemed unengaged based on a predefined set of criteria. This data extensions updates once a week through an automation. For example one of the ...
2
votes
1answer
114 views

Retrieve Subscriber from Suppression List

Im trying to retrieve the subscriber from suppression list. But, each time rowcount appears to be 0. Could anyone take a look and let me know where i went wrong? %%[ SET @rr = CreateObject("...
1
vote
1answer
73 views

Removing Subscriber from Suppression list

Im trying to remove a subscriber from a suppression list, but when i execute the code, i get the status code as "OK" but the subscriber is not getting removed from the suppression list. Any idea what ...
4
votes
1answer
165 views

Deleting a Subscriber from a Suppression List using the API

I need to delete a Subscriber from a Suppression List using the API. I have followed this documented example to delete a Subscriber from a Suppression List, but it does not work (and there's nothing ...
0
votes
1answer
192 views

Add Subscriber to Auto Suppression Lists with SOAP API

I am trying to add a Subscriber to an Auto suppression list using SOAP API. Here is the envelope I am using : <?xml version="1.0" encoding="UTF-8"?> <s:Envelope xmlns:s="http://www.w3.org/...
0
votes
1answer
28 views

Is there a Suppression List import log in Marketing Cloud?

I have a Suppression List in Marketing Cloud which appears to be populated by itself, some of the Unsubscribe Reasons list "Unsubscribed from the Subscription Centre" so it appears as though its ...
1
vote
1answer
197 views

Querying Suppression List

We're making some use of suppression lists and I'm finding that although they seem to live in _ListSubscribers I'm not getting query results when writing SQL to query their ID or Name. Attached is a ...
1
vote
2answers
149 views

Search for email address in Suppression Lists

How can I search for a specific email address in a Suppression list within Marketing Cloud. Browsing the suppression list has no option to "Search" and I'd avoid exporting the whole list and searching ...
0
votes
2answers
204 views

Having multiple suppression lists in Marketing Cloud

At the moment we are using MC suppression lists to avoid emails being sent to a blacklist we have. The issue is that we would now like to have three different lists of emails to whom we should never ...
0
votes
1answer
455 views

Populating a suppression list in Marketing Cloud From Sales Cloud

Use Case The marketers in our organisation would like to be able to add Salesforce contacts to a Marketing Cloud suppression list in order to avoid emails being sent to them. Context The emails are ...
0
votes
1answer
631 views

Simple exclusion script for journey builder send

I have an existing journey in journey builder. The emails it sends now have to exclude people present on another data extension. Having never used exclusion scripts before, what would I need to write ...
2
votes
1answer
339 views

Advertising audiences - Marketing cloud

Can I send a suppression list to Facebook and Adwords in my journey? Every use case I've seen so far is about sending an ad on Facebook, but is it possible to create a Facebook custom audience from ...
0
votes
1answer
549 views

Auto Suppression List - Overwrite but maintain date added field with original posting value?

Our Salesforce CRM has multiple versions of contacts that are merged under a "master" record. The master record is the one where the email opt out preference lives and therefore what works with the ...
0
votes
1answer
113 views

How can you programmatically empty a suppression list?

Lists are somewhat more constrained than Data Extensions, but unfortunately, Suppression Lists (as opposed to excluding via DE) are the only way to suppress/exclude subscribers from Journeys. This ...
3
votes
3answers
7k views

Exclusion vs Suppression List

When creating an Exclusion or a Suppression List why would you use one over the other? I believe one of the differences is Exclusions are Data Extensions and Suppression Lists are Lists, so different ...
2
votes
1answer
2k views

What is the difference between Publication list and Suppression list?

Hi i am confusing to analyse what is the difference between publication list and Suppression list. Both are used to manage subscriber status,when we use publication list and when we use Suppression ...