Questions tagged [suppressionlist]
Salesforce Marketing Cloud Suppression List.
37
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How to prevent the same email being sent to the same subscriber twice in the same day?
I'm working in an environment where the expectations of the users sending emails out of Marketing Cloud need to be kept to a minimum. So, I need to setup a solution for preventing them from sending ...
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81
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Remove All Records with the Same email Domain in Suppresion list [duplicate]
We have a lot of @Customer.com Emails in our Auto Suppresion lists but I want to remove them all from the Auto Supression.
Bellow is to delete multiple records in the Auto Suppresion list but we have ...
4
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635
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Do Contacts in the Auto-Suppression lists or Global Suppression List count towards Contact Limit?
Wondering if anyone knows if the contacts in Auto-Suppression lists count towards the Contact Limit.
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2
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996
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How to overwrite the suppression list with a Data Extension through Automation Studio?
I have a Data Extension with list of subscribers I need to suppress (Suppression DE).
I want a monthly automation that picks up the emails from this Suppression DE and then overwrites it to the the ...
- 29
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262
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Suppression List suppression method - Subscriber Key or Email Address?
My business has some commercial arrangements which prohibit curtain customers from being contacted about certain products. I'm thinking that the best way to exclude them will be through a Suppression ...
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24
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Retrieve whether a subscriber has been added to a suppression list or not
I'm trouble understanding how to retrieve whether or not a subscriber has been added to a suppression list or not. Please note that I'm referring to a regular suppression list, not an auto-suppression ...
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714
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Can suppression lists be updated from Automation Studio?
Our Marketing Cloud hierarchy consists of 170 child business units and a single parent business unit.
Local marketing emails are sent from the 170 child business units.
We track opens and clicks in ...
- 529
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53
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Filtering users out in a journey via values housed in separate DE
GOAL: Create a API event journey that filters users out based off of values passed in the API call when compared against matching values in matching fields in a separate data extension.
I have a ...
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2
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709
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Mass remove records from suppression list
I have a case where I am being requested that any record that has received an email in the last 3 days needs to be suppressed from additional emails. This includes single mass sends, and any journey ...
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206
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Building an effective Suppression List in Marketing Cloud Enterprise 2.0
In our marketing cloud enterprise 2.0 instance, I'm trying to build suppression lists, one for each of our child BUs (brands). We're just standing up our 2.0 instance, so we don't yet have 6 months of ...
- 134
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423
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Auto-Suppression List Update with SSJS Problem
We are having trouble adding records to our Auto-Suppression List.
We've used SSJS to first delete and then add records from our master DE to our Auto-Suppression List. Here is our code:
<script ...
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How to add or remove subscriber from auto suppression list using php sdk [duplicate]
I don't see a method built in the existing php sdk to add or remove subscriber from the auto suppression list, can somebody please share the same if you have it developed
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Error creating an email send definition with a suppression list - SFMC SOAP API
I am running into issues attempting to create an Email Send Definition which has a suppression list / OptOutList using the SFMC SOAP API. However, I am able to create send definitions with source and ...
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Is it possible to create a supression list purely based on domains (not full emails)? For example for competitors?
Is it possible to create a suppression list purely based on domains e.g. for competitor domains without having the full email address of these contacts. This would allow to automatically exclude any ...
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322
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Querying Suppression List by ListID
I am trying to query a suppression list via ID but don't know how to get the correct ID.
Tried doing this one but I believe it only applies to publication list:
List ID of a publication list in ...
- 53
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57
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Behavior when a record is deleted from exclusion list and email job uses that record
We have a use case. We have an email sending job from batch and blast. The records to which the email is sent, are pushed to a Data extension which acts as an exclusion list. Now lets say we have an ...
- 2,520
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179
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Can't select Suppression list and targeted list in Email studio
I have created a salesforce data extension with a list of prospects to send email.
Also created a suppression list. While selecting audience type I can't select both Salesforce data extension and ...
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762
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Find email address that are part of a domain exclusion data extension
I'm looking to find all email addresses in our database where the email address domain is included in one of our domain exclusion data extension.
I thought of using something like the below, but it ...
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216
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SQL Query on _Sent Data View for Suppression List (5 sends in 7 days)
I'm working in a new org where we don't have any send data. I need to set up a suppression list for any subscriber that received 5 emails in the last 7 days. I am not 100% sure if my code below will ...
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169
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Retrieve Subscriber from a Suppression List
I'm trying to retrieve emails on a Suppression List using the SOAP API
Here is my SOAP Envelope
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<soap:Header>
...
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393
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As we have Dynamic list in Pardot, what is the similar way in Marketing cloud?
In Salesforce Pardot we have dynamic list which behaves as below:
When the criteria matches, Pardot adds them to the list for you.
When the criteria no longer matches, Pardot takes them off the list ...
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311
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Removing unengaged subscribers account wide
I have a data extension created for contacts we have deemed unengaged based on a predefined set of criteria. This data extensions updates once a week through an automation. For example one of the ...
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225
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Retrieve Subscriber from Suppression List
Im trying to retrieve the subscriber from suppression list. But, each time rowcount appears to be 0. Could anyone take a look and let me know where i went wrong?
%%[
SET @rr = CreateObject("...
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222
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Removing Subscriber from Suppression list
Im trying to remove a subscriber from a suppression list, but when i execute the code, i get the status code as "OK" but the subscriber is not getting removed from the suppression list. Any idea what ...
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795
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Deleting a Subscriber from a Suppression List using the API
I need to delete a Subscriber from a Suppression List using the API.
I have followed this documented example to delete a Subscriber from a Suppression List, but it does not work (and there's nothing ...
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769
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Add Subscriber to Auto Suppression Lists with SOAP API
I am trying to add a Subscriber to an Auto suppression list using SOAP API.
Here is the envelope I am using :
<?xml version="1.0" encoding="UTF-8"?>
<s:Envelope xmlns:s="http://www.w3.org/...
- 1,048
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74
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Is there a Suppression List import log in Marketing Cloud?
I have a Suppression List in Marketing Cloud which appears to be populated by itself, some of the Unsubscribe Reasons list "Unsubscribed from the Subscription Centre" so it appears as though its ...
- 4,794
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1k
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Querying Suppression List
We're making some use of suppression lists and I'm finding that although they seem to live in _ListSubscribers I'm not getting query results when writing SQL to query their ID or Name. Attached is a ...
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344
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Search for email address in Suppression Lists
How can I search for a specific email address in a Suppression list within Marketing Cloud. Browsing the suppression list has no option to "Search" and I'd avoid exporting the whole list and searching ...
- 4,794
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1k
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Having multiple suppression lists in Marketing Cloud
At the moment we are using MC suppression lists to avoid emails being sent to a blacklist we have. The issue is that we would now like to have three different lists of emails to whom we should never ...
- 3,359
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2k
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Populating a suppression list in Marketing Cloud From Sales Cloud
Use Case
The marketers in our organisation would like to be able to add Salesforce contacts to a Marketing Cloud suppression list in order to avoid emails being sent to them.
Context
The emails are ...
- 3,359
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2k
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Simple exclusion script for journey builder send
I have an existing journey in journey builder. The emails it sends now have to exclude people present on another data extension. Having never used exclusion scripts before, what would I need to write ...
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956
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Advertising audiences - Marketing cloud
Can I send a suppression list to Facebook and Adwords in my journey? Every use case I've seen so far is about sending an ad on Facebook, but is it possible to create a Facebook custom audience from ...
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1k
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Auto Suppression List - Overwrite but maintain date added field with original posting value?
Our Salesforce CRM has multiple versions of contacts that are merged under a "master" record. The master record is the one where the email opt out preference lives and therefore what works with the ...
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364
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How can you programmatically empty a suppression list?
Lists are somewhat more constrained than Data Extensions, but unfortunately, Suppression Lists (as opposed to excluding via DE) are the only way to suppress/exclude subscribers from Journeys.
This ...
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Exclusion vs Suppression List
When creating an Exclusion or a Suppression List why would you use one over the other? I believe one of the differences is Exclusions are Data Extensions and Suppression Lists are Lists, so different ...
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3k
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What is the difference between Publication list and Suppression list?
Hi i am confusing to analyse what is the difference between publication list and Suppression list.
Both are used to manage subscriber status,when we use publication list and when we use Suppression ...
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