Questions tagged [suppressionlist]

Salesforce Marketing Cloud Suppression List.

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1answer
94 views

Error creating an email send definition with a suppression list - SFMC SOAP API

I am running into issues attempting to create an Email Send Definition which has a suppression list / OptOutList using the SFMC SOAP API. However, I am able to create send definitions with source and ...
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3answers
63 views

Is it possible to create a supression list purely based on domains (not full emails)? For example for competitors?

Is it possible to create a suppression list purely based on domains e.g. for competitor domains without having the full email address of these contacts. This would allow to automatically exclude any ...
0
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1answer
34 views

Querying Suppression List by ListID

I am trying to query a suppression list via ID but don't know how to get the correct ID. Tried doing this one but I believe it only applies to publication list: List ID of a publication list in ...
0
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1answer
27 views

Behavior when a record is deleted from exclusion list and email job uses that record

We have a use case. We have an email sending job from batch and blast. The records to which the email is sent, are pushed to a Data extension which acts as an exclusion list. Now lets say we have an ...
0
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1answer
38 views

Can't select Suppression list and targeted list in Email studio

I have created a salesforce data extension with a list of prospects to send email. Also created a suppression list. While selecting audience type I can't select both Salesforce data extension and ...
0
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1answer
48 views

Find email address that are part of a domain exclusion data extension

I'm looking to find all email addresses in our database where the email address domain is included in one of our domain exclusion data extension. I thought of using something like the below, but it ...
0
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1answer
58 views

SQL Query on _Sent Data View for Suppression List (5 sends in 7 days)

I'm working in a new org where we don't have any send data. I need to set up a suppression list for any subscriber that received 5 emails in the last 7 days. I am not 100% sure if my code below will ...
2
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0answers
27 views

Retrieve Subscriber from a Suppression List

I'm trying to retrieve emails on a Suppression List using the SOAP API Here is my SOAP Envelope <soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"> <soap:Header> ...
0
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1answer
65 views

As we have Dynamic list in Pardot, what is the similar way in Marketing cloud?

In Salesforce Pardot we have dynamic list which behaves as below: When the criteria matches, Pardot adds them to the list for you. When the criteria no longer matches, Pardot takes them off the list ...
0
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0answers
14 views

Suppression list with Salesforce Engage

do you know how can I use Pardot suppression list with Salesforce engage? Thanks, Angelo
1
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1answer
99 views

Removing unengaged subscribers account wide

I have a data extension created for contacts we have deemed unengaged based on a predefined set of criteria. This data extensions updates once a week through an automation. For example one of the ...
2
votes
1answer
124 views

Retrieve Subscriber from Suppression List

Im trying to retrieve the subscriber from suppression list. But, each time rowcount appears to be 0. Could anyone take a look and let me know where i went wrong? %%[ SET @rr = CreateObject("...
1
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1answer
123 views

Removing Subscriber from Suppression list

Im trying to remove a subscriber from a suppression list, but when i execute the code, i get the status code as "OK" but the subscriber is not getting removed from the suppression list. Any idea what ...
3
votes
1answer
266 views

Deleting a Subscriber from a Suppression List using the API

I need to delete a Subscriber from a Suppression List using the API. I have followed this documented example to delete a Subscriber from a Suppression List, but it does not work (and there's nothing ...
0
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1answer
281 views

Add Subscriber to Auto Suppression Lists with SOAP API

I am trying to add a Subscriber to an Auto suppression list using SOAP API. Here is the envelope I am using : <?xml version="1.0" encoding="UTF-8"?> <s:Envelope xmlns:s="http://www.w3.org/...
0
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1answer
40 views

Is there a Suppression List import log in Marketing Cloud?

I have a Suppression List in Marketing Cloud which appears to be populated by itself, some of the Unsubscribe Reasons list "Unsubscribed from the Subscription Centre" so it appears as though its ...
1
vote
1answer
318 views

Querying Suppression List

We're making some use of suppression lists and I'm finding that although they seem to live in _ListSubscribers I'm not getting query results when writing SQL to query their ID or Name. Attached is a ...
1
vote
2answers
191 views

Search for email address in Suppression Lists

How can I search for a specific email address in a Suppression list within Marketing Cloud. Browsing the suppression list has no option to "Search" and I'd avoid exporting the whole list and searching ...
0
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2answers
316 views

Having multiple suppression lists in Marketing Cloud

At the moment we are using MC suppression lists to avoid emails being sent to a blacklist we have. The issue is that we would now like to have three different lists of emails to whom we should never ...
0
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1answer
810 views

Populating a suppression list in Marketing Cloud From Sales Cloud

Use Case The marketers in our organisation would like to be able to add Salesforce contacts to a Marketing Cloud suppression list in order to avoid emails being sent to them. Context The emails are ...
0
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1answer
897 views

Simple exclusion script for journey builder send

I have an existing journey in journey builder. The emails it sends now have to exclude people present on another data extension. Having never used exclusion scripts before, what would I need to write ...
3
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1answer
427 views

Advertising audiences - Marketing cloud

Can I send a suppression list to Facebook and Adwords in my journey? Every use case I've seen so far is about sending an ad on Facebook, but is it possible to create a Facebook custom audience from ...
0
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1answer
670 views

Auto Suppression List - Overwrite but maintain date added field with original posting value?

Our Salesforce CRM has multiple versions of contacts that are merged under a "master" record. The master record is the one where the email opt out preference lives and therefore what works with the ...
0
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1answer
187 views

How can you programmatically empty a suppression list?

Lists are somewhat more constrained than Data Extensions, but unfortunately, Suppression Lists (as opposed to excluding via DE) are the only way to suppress/exclude subscribers from Journeys. This ...
3
votes
3answers
8k views

Exclusion vs Suppression List

When creating an Exclusion or a Suppression List why would you use one over the other? I believe one of the differences is Exclusions are Data Extensions and Suppression Lists are Lists, so different ...
2
votes
1answer
2k views

What is the difference between Publication list and Suppression list?

Hi i am confusing to analyse what is the difference between publication list and Suppression list. Both are used to manage subscriber status,when we use publication list and when we use Suppression ...