Questions tagged [subscriber]

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3
votes
2answers
2k views

Is there a way to update MobileConnect Subscription Data from a Data Extension?

I have noticed a sizeable chunk of data imported into MobileConnect has an incorrect Opt-in and Opt-out status. I would like to correct the data, but don't want to do so manually on thousands of ...
1
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0answers
112 views

FuelSDK - Java - How to get the Subscriber List

In the Java FuelSDK, how can I get a list of the email address mapped to the subscriber id now being passed for conversion? If I can't do this in FuelSDK, how can I do it with another API? Can I get ...
0
votes
1answer
350 views

Automatically update Profile attributes

What is the easiest way to update profile attributes included in _Subscribers list without exporting, updating and uploading the subscribers again?
1
vote
1answer
965 views

Single Sign-On Error when viewing Subscriber org in LMA

I am getting a Single Sign-On Error when attempting to view one specific Subscriber Organization in the LMA (License Management Application) The error message is: We can't log you in. Check for an ...
0
votes
2answers
760 views

Marketing Cloud show who in a data extension has unsubscribed

What is the easiest way to show who from a particular data extension has unsubscribed from All Subscribers?
0
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2answers
905 views

Marketing Cloud recipient unsubscribed from transactional email - how?

We recently had a contact unsubscribe from an email that was sent with a transactional send classification. This email did not have an unsubscribe link and having been seeded into the email, I cannot ...
0
votes
1answer
297 views

ExactTarget Fuel SDK C# - Create subscriber not working

I am trying to add subscribers via FuelSDK C#. I have added Email Demographics Data, but what is the right way add MobileConnect Demographics Data? Thanks!
0
votes
1answer
877 views

Subscribers not added to publication list OR All Subscribers

I've just tried to send an email to a data extension of 572 people. I created a new publication list for this. When I did a send preview, in the part where you choose which recipient to preview the ...
1
vote
0answers
94 views

Access the subscribers functionality in the salesforce community

I want to access the subscribers functionality on the community which is used by the Licence Management App by a visualforce page. Visualforce Page: <apex:page > <script> ...
0
votes
1answer
3k views

Queries on 'All subscribers' attributes in Marketing Cloud

I have an attribute called CardId in my all subscribers list and want to query it, but I get the following error if I do so: "The query syntax is invalid" Invalid column name 'CardId'. This is the ...
1
vote
2answers
369 views

SalesForce Marketing Cloud / Exact Target: Create Subscriber in List via SOAP, but not showing up in list

I am trying to create a subscriber using the SalesForce Marketing Cloud/Exact Target SOAP API. My subscriber is successfully being created, but they are not appearing in the specified list (only ...
0
votes
1answer
32 views

I'm trying to find out what reports a user is subscribed to so I can create custom dashboards? How can I do this?

I've been asked to create custom dashboards for our execs based on the reports they reports they're subscribed to. I was wondering if there was a way to retrieve a list of these items so I didn't have ...
1
vote
2answers
884 views

How do I update email addresses in All Subscribers in Marketing Cloud?

Data is imported from source systems into SFMC data extensions and email address details that customers have updated in the source systems propagate to data extensions, but not to All Subscribers. ...
0
votes
1answer
153 views

Updating contact from unsubscribe to subscribe

New to Marketing Cloud, the organization is not yet hooked up to salesforce--how would I update(automated) contacts who previously unsubscribed but now has opted in.
4
votes
2answers
2k views

Issue with using ContactID as subscriber key in Marketing Cloud

We have set up our Sales Cloud - Marketing Cloud integration where Contact ID is used as the subscriber key. What we've noticed is when we have contact ID as the subscriber relationship on our ...
1
vote
1answer
178 views

How to resubscribe user after a soft bounce

I recently had a subscriber reach out because they stopped receiving our email updates and they were not sure why. When I locate their details under 'All Subscribers' I can see that they have had 3 ...

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