Questions tagged [subscriber]

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1answer
651 views

Possibility to query Unsubscribe Reason

I have been searching but couldn't find any answer or possibility to query the "Unsubscribe Reason" for a subscriber. The All Subscriber list contains this field but within the data views I could not ...
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1answer
253 views

SOAP request to create a Triggered Send (AMPScript, sendable Data Extension, subscriber List)

I'm trying to create a Triggered Send without using the MarketingCloud UI. The triggered send is using an AMPScript email and a Subscriber List to honor or not certain emails. However this is a ...
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1answer
233 views

Ruby: TriggeredSend - Send Email & Add Subscriber to List -or- DE

I am trying to setup a Triggered Send within my Rails-5.1.1 app. It is transactional upon creating an object. I am using the Marketing Cloud SDK formally named as Fuel SDK. Objective: Add Subscriber ...
1
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1answer
112 views

How to access logs for a scheduled job of a managed package in the subscriber org?

I have subscriber access for the org and have also created debug logs for the particular classes I need logs for. However, the scheduled job that runs still has the logs obfuscated. I can see the ...
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0answers
293 views

Adding Subscribers in all subscriber list but they are not searchable

I am trying to add subscribers lists. I have imported them about 20 k records. When I check the number of records, It provides the correct number. It still shows the wrong list size (244) When I try ...
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2answers
186 views

Subscriber Deduplication

When creating subscribers through SOAP API, how do ensure that subscribers won't be added as duplicate? In the Best Practice example code they just ads the subscriber: https://developer.salesforce....
0
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1answer
460 views

Query - I need to only select users with data in a specific column

Here is an example of the TABLE that I have: ID | Locale | GUID088 US tasffsddf124312088 US088 US tasffsd321123 I want to be able to ONLY select users WITH data in the ...
0
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1answer
122 views

Batching requests to get Subscriber attributes by email address

I have a job to get subscriber attributes by email address through the Fuel API. I would like to batch these requests to get a list of subscribers corresponding to a list of email addresses rather ...
1
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1answer
193 views

Merge different Data Extensions without a common value

I have two different Data Extensions that I would like to merge together. I have on one side the Subscribers data and on other side voucher code table. I would like to assign to every customer ...
2
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2answers
867 views

Subscriber Key with multiple Email Addresses

Is it possible to have 1 Subscriber (a single Subscriber Key) with 2 different Email Addresses? For example, the Subscriber has one address (emaila@gmail.com) for a newsletter and a second address (...
3
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2answers
1k views

Is there a way to update MobileConnect Subscription Data from a Data Extension?

I have noticed a sizeable chunk of data imported into MobileConnect has an incorrect Opt-in and Opt-out status. I would like to correct the data, but don't want to do so manually on thousands of ...
1
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0answers
94 views

FuelSDK - Java - How to get the Subscriber List

In the Java FuelSDK, how can I get a list of the email address mapped to the subscriber id now being passed for conversion? If I can't do this in FuelSDK, how can I do it with another API? Can I get ...
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1answer
281 views

Automatically update Profile attributes

What is the easiest way to update profile attributes included in _Subscribers list without exporting, updating and uploading the subscribers again?
1
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1answer
809 views

Single Sign-On Error when viewing Subscriber org in LMA

I am getting a Single Sign-On Error when attempting to view one specific Subscriber Organization in the LMA (License Management Application) The error message is: We can't log you in. Check for an ...
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2answers
608 views

Marketing Cloud show who in a data extension has unsubscribed

What is the easiest way to show who from a particular data extension has unsubscribed from All Subscribers?
0
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2answers
483 views

Marketing Cloud recipient unsubscribed from transactional email - how?

We recently had a contact unsubscribe from an email that was sent with a transactional send classification. This email did not have an unsubscribe link and having been seeded into the email, I cannot ...
1
vote
1answer
655 views

How are Data Extension fileds mapped to All Subscribers when sending a message?

I have a conceptual question: When sending to a Data Extension, the contacts sent to are automatically added to All Subscribers by their Subscriber Key. As far as I understood, no other fields from ...
0
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1answer
280 views

ExactTarget Fuel SDK C# - Create subscriber not working

I am trying to add subscribers via FuelSDK C#. I have added Email Demographics Data, but what is the right way add MobileConnect Demographics Data? Thanks!
0
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1answer
662 views

Subscribers not added to publication list OR All Subscribers

I've just tried to send an email to a data extension of 572 people. I created a new publication list for this. When I did a send preview, in the part where you choose which recipient to preview the ...
1
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0answers
77 views

Access the subscribers functionality in the salesforce community

I want to access the subscribers functionality on the community which is used by the Licence Management App by a visualforce page. Visualforce Page: <apex:page > <script> ...
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1answer
2k views

Queries on 'All subscribers' attributes in Marketing Cloud

I have an attribute called CardId in my all subscribers list and want to query it, but I get the following error if I do so: "The query syntax is invalid" Invalid column name 'CardId'. This is the ...
1
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2answers
336 views

SalesForce Marketing Cloud / Exact Target: Create Subscriber in List via SOAP, but not showing up in list

I am trying to create a subscriber using the SalesForce Marketing Cloud/Exact Target SOAP API. My subscriber is successfully being created, but they are not appearing in the specified list (only ...
0
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1answer
31 views

I'm trying to find out what reports a user is subscribed to so I can create custom dashboards? How can I do this?

I've been asked to create custom dashboards for our execs based on the reports they reports they're subscribed to. I was wondering if there was a way to retrieve a list of these items so I didn't have ...
1
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2answers
543 views

How do I update email addresses in All Subscribers in Marketing Cloud?

Data is imported from source systems into SFMC data extensions and email address details that customers have updated in the source systems propagate to data extensions, but not to All Subscribers. ...
0
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1answer
146 views

Updating contact from unsubscribe to subscribe

New to Marketing Cloud, the organization is not yet hooked up to salesforce--how would I update(automated) contacts who previously unsubscribed but now has opted in.
4
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2answers
2k views

Issue with using ContactID as subscriber key in Marketing Cloud

We have set up our Sales Cloud - Marketing Cloud integration where Contact ID is used as the subscriber key. What we've noticed is when we have contact ID as the subscriber relationship on our ...
1
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1answer
139 views

How to resubscribe user after a soft bounce

I recently had a subscriber reach out because they stopped receiving our email updates and they were not sure why. When I locate their details under 'All Subscribers' I can see that they have had 3 ...