Questions tagged [subscriber]

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1answer
358 views

System View for Not Sent Emails

I am looking for a system view in Marketing Cloud, which will have the list of subscribers who didn't receive emails because of any of the below reason. Held List Detective Exclusion ...
3
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2answers
458 views

unsubscribed contacts from All Subscribers - Child Business Unit

I need to extract unsubscribed contacts from All Subscribers in a child Business Unit in Marketing Cloud using SQL Query. I tried to use this code, but it didn't give me any results. SELECT ...
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1answer
44 views

Is it possible for the server to send messages to Lightning Components?

Let's say I have a component c:Widget which is being displayed in some user's browser. c:Widget displays the contents a Widget__c record. Let's say something causes the Widget__c record to update on ...
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0answers
133 views

Override email address in marketing cloud [closed]

In marketing cloud, if i have a sendable data extension that relates to all subscribers by subscriber key, and the data extension also contains an email address field: On sending, if the subscriber ...
0
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1answer
628 views

Auto Update All Subscribers list from Filtered Data Extension

I noticed unlike Standard Data Extensions, email addresses from Filtered Data Extensions are not automatically updated to All Subscribers. Does anyone know how to make it an automatic process or how ...
0
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1answer
381 views

Can a data retention policy be applied to the all subscribers list?

Was asked this question recently and suspect the answer is no because the data retention policy can only be applied to data extensions and not lists. Would be helpful to confirm this. Thanks
1
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1answer
566 views

How are unsubscribes tracked in Salesforce Marketing Cloud?

I have a bumped into a weird scenario, which requires me to refresh my understanding of Salesforce Marketing Cloud activity tracking for Emails. To add some context, we use Salesforce Sales Cloud as ...
1
vote
1answer
3k views

Update Mobile Connect SMS Opt In/Opt Out status with imports to MobileSubscription

My client has their own LOPD legalese database, and they want to update the standard logic that Marketing Cloud has when a subscriber perform an SMS Opt-in/Opt-out. The solution to implement that is ...
1
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1answer
481 views

Update to “undeliverable” status from subscribers

I was facing the issue of importing a list to "All Subscribers" with the status Undeliverable. The problem is that the keyword "Undeliverable" do not exist in order to update the subscriber status. I'...
0
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1answer
354 views

how to delete subscriber using SSJS in All Subscribers

We have written a script to delete mass subscribers from All Subscribers. The same script was working fine last month. But when we tried couple of days ago, its not working anymore. We also tried to ...
1
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0answers
905 views

Marketing Cloud : What is the correct Subscriber status for 'bounced' emails

I am trying to mass update a list of imported subscribers in Marketing Cloud to set their Status "Bounced". According to the Salesforce MC Subscriber doc the correct status is indeed "Bounced" (...
2
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0answers
107 views

How to tell if Platform Cache is available in package?

If I include a Cache Partition in my managed package but don't activate it in the subscriber org (i.e. subscriber has not purchased a license), how do I check if I should be hitting the cache or not? ...
0
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1answer
956 views

Marketing Cloud-Auto generate Subscriber key

Wondering is there anyway we can auto generate Subscriber key? In our case, Contacts come from Sales Cloud to Marketing Cloud so we have the ID as the Subscriber key but there are some cases some ...
0
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1answer
709 views

Subscribe Salesforce without using EMP Connector

I am writing a java application where a change in Salesforce Account should hit my java application through Streaming API.I gone through various articles and I found it can be achieved through Emp ...
1
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0answers
43 views

ExactTarget: Efficient way to get list unsubscriber/resubscribers

I am using python FuelSDK to retrieve the latest subscribers status for each list. Currently, I am using the ModifiedDate to filter subscribers to only get subscribers who have been modified since ...
0
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1answer
125 views

With the email address as the subscriber key, what happens if a user fills out a subscription form and they are already in Marketing Cloud?

We currently have "email address" as the subscriber key in Marketing Cloud. Lets say we have Bob Smith already has a subscriber in the system: Email: bobsmith@gmail.com - First Name: Bob - Last Name:...
0
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1answer
79 views

Marketing Cloud - Export/View Lifetime Email Behavior For Single Subscriber

I'd like to see lifetime event history for one subscriber... emails delivered, emails opened, emails clicked, unsubscribe event, etc. Is there anything in SFMC that would allow me to see this ...
-1
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1answer
2k views

Query for Subscriber Click/Open Counts

Can you anyone help me to write a query to get subscriber activity details from SFMC? I am trying to update Lead score based on subscriber behavior, Unfortunately, I do not find the Lead scoring ...
0
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1answer
146 views

Filter Subscribers by attribute values via SOAP API

I’m trying to retrieve subscribers using a filter on the attribute called “FirstName” via SOAP API. “FirstName” attribute is there in the Marketing Cloud instance. When I try to use the retrieve ...
0
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1answer
689 views

Data Extension Subscribers are not added to All subscribers

I have triggered email to newly created Data extension but its not showing in All subscribers. Actually after email sent to Data extension, new subscribers should automatically show in All subscribers....
2
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1answer
80 views

Check whether Marketing Cloud subscriber attribute is required or not

I am trying to create marketing Cloud subscriber using SOAP API. With in this process I need identify the subscriber attributes which are required. But when I retrieve susbcriber attributes as this , ...
1
vote
1answer
279 views

SOAP request to create a Triggered Send (AMPScript, sendable Data Extension, subscriber List)

I'm trying to create a Triggered Send without using the MarketingCloud UI. The triggered send is using an AMPScript email and a Subscriber List to honor or not certain emails. However this is a ...
4
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2answers
2k views

Issue with using ContactID as subscriber key in Marketing Cloud

We have set up our Sales Cloud - Marketing Cloud integration where Contact ID is used as the subscriber key. What we've noticed is when we have contact ID as the subscriber relationship on our ...
1
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1answer
244 views

Adding 1000 subscribers to a list

I am trying to create and add multiple subscribers to a list all at the same time through the Marketing Cloud API. Currently I am able to add them individually, which works but it takes roughly 10 ...
1
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1answer
124 views

How to access logs for a scheduled job of a managed package in the subscriber org?

I have subscriber access for the org and have also created debug logs for the particular classes I need logs for. However, the scheduled job that runs still has the logs obfuscated. I can see the ...
0
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1answer
242 views

Ruby: TriggeredSend - Send Email & Add Subscriber to List -or- DE

I am trying to setup a Triggered Send within my Rails-5.1.1 app. It is transactional upon creating an object. I am using the Marketing Cloud SDK formally named as Fuel SDK. Objective: Add Subscriber ...
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0answers
306 views

Adding Subscribers in all subscriber list but they are not searchable

I am trying to add subscribers lists. I have imported them about 20 k records. When I check the number of records, It provides the correct number. It still shows the wrong list size (244) When I try ...
0
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2answers
195 views

Subscriber Deduplication

When creating subscribers through SOAP API, how do ensure that subscribers won't be added as duplicate? In the Best Practice example code they just ads the subscriber: https://developer.salesforce....
0
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1answer
485 views

Query - I need to only select users with data in a specific column

Here is an example of the TABLE that I have: ID | Locale | GUID088 US tasffsddf124312088 US088 US tasffsd321123 I want to be able to ONLY select users WITH data in the ...
0
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1answer
130 views

Batching requests to get Subscriber attributes by email address

I have a job to get subscriber attributes by email address through the Fuel API. I would like to batch these requests to get a list of subscribers corresponding to a list of email addresses rather ...
1
vote
1answer
216 views

Merge different Data Extensions without a common value

I have two different Data Extensions that I would like to merge together. I have on one side the Subscribers data and on other side voucher code table. I would like to assign to every customer ...
1
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0answers
98 views

FuelSDK - Java - How to get the Subscriber List

In the Java FuelSDK, how can I get a list of the email address mapped to the subscriber id now being passed for conversion? If I can't do this in FuelSDK, how can I do it with another API? Can I get ...
0
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1answer
303 views

Automatically update Profile attributes

What is the easiest way to update profile attributes included in _Subscribers list without exporting, updating and uploading the subscribers again?
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2answers
646 views

Marketing Cloud show who in a data extension has unsubscribed

What is the easiest way to show who from a particular data extension has unsubscribed from All Subscribers?
0
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1answer
290 views

ExactTarget Fuel SDK C# - Create subscriber not working

I am trying to add subscribers via FuelSDK C#. I have added Email Demographics Data, but what is the right way add MobileConnect Demographics Data? Thanks!
0
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1answer
727 views

Subscribers not added to publication list OR All Subscribers

I've just tried to send an email to a data extension of 572 people. I created a new publication list for this. When I did a send preview, in the part where you choose which recipient to preview the ...
1
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0answers
80 views

Access the subscribers functionality in the salesforce community

I want to access the subscribers functionality on the community which is used by the Licence Management App by a visualforce page. Visualforce Page: <apex:page > <script> ...
0
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1answer
31 views

I'm trying to find out what reports a user is subscribed to so I can create custom dashboards? How can I do this?

I've been asked to create custom dashboards for our execs based on the reports they reports they're subscribed to. I was wondering if there was a way to retrieve a list of these items so I didn't have ...
0
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1answer
151 views

Updating contact from unsubscribe to subscribe

New to Marketing Cloud, the organization is not yet hooked up to salesforce--how would I update(automated) contacts who previously unsubscribed but now has opted in.
1
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1answer
152 views

How to resubscribe user after a soft bounce

I recently had a subscriber reach out because they stopped receiving our email updates and they were not sure why. When I locate their details under 'All Subscribers' I can see that they have had 3 ...