Questions tagged [subscriber]

The tag has no usage guidance.

Filter by
Sorted by
Tagged with
0
votes
1answer
27 views

Query Unsubscribes from a specific MID during a specific Period

I know this code is going to be slightly jacked up... but here it goes... I need a list of people who unsubscribed from a specific MID during 10/1/19 through 3/31/20 Select l.SubscriberKey, l....
1
vote
1answer
901 views

Channel Address Order in Email Sends

I am updating an email address in a Contact DE and then sending to a target DE that is updated with the new email address via a query. I want the email to be sent to that new email address and not the ...
1
vote
2answers
886 views

How do I update email addresses in All Subscribers in Marketing Cloud?

Data is imported from source systems into SFMC data extensions and email address details that customers have updated in the source systems propagate to data extensions, but not to All Subscribers. ...
0
votes
1answer
25 views

Deleted/updated contacts are re-added/re-updated with original value in Marketing Cloud

I encounter an issue with Marketing Cloud when I delete/update contacts, the contacts are always uploaded back to Marketing Cloud (or the original value updated back). Currently our contacts are ...
1
vote
1answer
269 views

Multiple email addresses to one persona

We are building a data model in marketing cloud where one individual could have multiple email addresses. I have referenced the link below but wanted to know if anyone has implemented this type of ...
0
votes
1answer
400 views

Fail to update Email Address in All Subscribers via Import Activity

We need to update the email address of users in All Subscribers, so we used the following aproach: Populate a DE with the users to update, saving Subscriber Key and new email address. Export the DE ...
0
votes
1answer
15 views

Use subscriber attributes in automation studio with SSJS

I want to save the subscriber from a DE in a new DE, who have birthday today. The birth date ist not saved in in the DE, so I want to use it from the profile center. var newsletterDE = DataExtension....
3
votes
1answer
68 views

deseo poder recuperar y actualizar los campos de _EnterpriseAttributes de un suscriptor en AMPSCRIPT, ya que no conozco mas lenguajes

(Title Translation via Google Translate: I want to be able to retrieve and update _EnterpriseAttributes fields from a subscriber) deseo poder recuperar y actualizar los campos de _EnterpriseAttributes ...
0
votes
1answer
34 views

In Aura Components, is it possible to subscribe and unsubscribe to message channels?

Currently I'm playing around with the Lightning Message Service. I've noticed tha online tutorials for using LMS with both VisualForce and Lightning Web Components demonstrate publish, subscribe, and ...
0
votes
1answer
28 views

Cloudpages rules for displaying smart capture form

I'm looking for a way to build a rule inside of a cloudpage saying...if a subscriber filled out any smart capture form previously, then that subscriber will no longer see any forms/will not be ...
0
votes
0answers
28 views

Salesforce to Salesforce - Get Notification of Updated Knowledge Articles

I am trying to send notifications of the article name and id of an article that changed in one salesforce environment to another salesforce environment. The purpose of sending the notification it to ...
0
votes
0answers
16 views

Why does SFMC Subscriber History Show Test Sends?

When I am looking at "Subscriber History" in Marketing Cloud I can see the test sends that I sent using the preview and test feature. If it was a test send why is it appearing under "Subscriber ...
0
votes
1answer
737 views

de duplicate if you have the same email address with multiple Subscriber keys

I have a general question on journey builder and Email sends. If we have e,g, a publication list where we have subscribers email address with multiple Subscriber keys. I understand that Journey ...
0
votes
1answer
435 views

how to delete subscriber using SSJS in All Subscribers

We have written a script to delete mass subscribers from All Subscribers. The same script was working fine last month. But when we tried couple of days ago, its not working anymore. We also tried to ...
0
votes
2answers
716 views

Marketing REST API : Subscribe / Edit user to a list

I am trying to figure out how to add a user to a list using the REST API and not the Soap API. I am unsure why the REST API has different functionality that the Soap API. I would like to add a ...
1
vote
2answers
531 views

How to sync CRM Lead Object to MC All Subscribers

Whenever a new lead is created in SF CRM, that lead will be added as new subscriber in MC. Is this possible with Contact Builder? What are the steps.
0
votes
0answers
27 views

Impact of Subscriber status NULL

I have some email addresses with status "null" in the All Subscriber list. Can emails be delivered on this status? I ask because I have a gap and I wonder why I have so few sendings and I have noticed ...
0
votes
1answer
431 views

Managed Package: How to make picklist options not editable and not delitable by subscriber

We have a bunch of picklist fields in our managed package. And some of those options are hardcoded inside Apex classes, e.g. if Status__c = 'Active' etc. My concern is that after package ...
0
votes
1answer
40 views

SFMC - Transactional Messaging API - Subscriber status

We would like to send an order confirmation to anyone who makes a purchase. Even if that user does not have an active status because of a bounce in an earlier mail. Does the Transactional Messaging ...
0
votes
1answer
26 views

Salesforce Marketing Cloud Unsubs

If person A's email address is marked as a hard bounce and is captured in all subs, Nothing is updated in CRM. But if person A updates his email address through a custom subscription center which is ...
0
votes
2answers
2k views

Marketing Cloud - Contacts vs Subscribers, and limits of

I'm working on a Marketing Cloud implementation and am confused around the limit of Contacts associated with the customer's edition of Marketing Cloud. The customer's "Contact" limit is 75,000. Does ...
0
votes
1answer
30 views

How to add values of column from data extension to profile attributes in all subscribers

I have performed following steps 1. Connected Salesforce CRM to marketing cloud. 2. Created one Salesforce data extension named"test_DE" from Salesforce synchronise contact data extension using ...
1
vote
1answer
316 views

Anonymizing or masking PII data in Marketing Cloud

How do I mask or anonymize PII data in Marketing Cloud? I don't want to do a full Contact Delete as I want to keep the contact record for tracking and reporting purposes. However, I want all PII ...
0
votes
0answers
13 views

Downloading Debug Logs in Subscriber Org

Recently my team was given access to a customer's org to investigate an issue. We were able to log into the subscriber's org with using the LMA. We were able to see the debug logs inside our package ...
0
votes
0answers
11 views

Managing preferences for multiple unique subscribers with the same e-mail address

This is in reference to the SFMC function of Dedupe subscribers. A previous post says "that SFMC de-dupes by Email Address, not Subscriber Key. So if you have the same email address with multiple ...
0
votes
0answers
16 views

Is there any limit in creating fields in Profile managent

I want to display about 250 fields in the All Subscribers list. So is it possible to do that or is there any restriction on the number that can be displayed.
0
votes
1answer
38 views

Create an automation to update Test accounts Status from “Unsubscribed” to “Active” [closed]

I am sure this is a thing, but we have a group of "test" email accounts that our QA group regularly tests. Of course the unsubscribe is one of those things they test, and often we have to reset the ...
0
votes
1answer
31 views

How to Update _Subscribers DE with Records from Email Send Data Extensions

I recently setup the following: Created an Email SendLog using Template Added 3 unique customer identifiers to the Email SendLog Added BusinessUnitID and the same 3 unique customer identifiers in ...
0
votes
1answer
85 views

Query to find all the subscribers from a child business unit who joined during a specific time frame

I am trying to query all the subscriber from a child business unit who joined during a specific time frame. Here's my SQL below Select s.SubscriberKey, s.EmailAddress, s.DateJoined ...
0
votes
2answers
57 views

Query to find date of subscriber's latest email

I'm trying to build a series of queries to keep a definitive list of all subscribers, along with the date of their latest email from us. I've almost got it working but not quite. The sequence is as ...
0
votes
0answers
37 views

Cannot get subscribers from publication (AMPScript) - Custom Preference Center

I am trying to make a custom preference center, where users can see a list of all publication lists in the business unit they belong to and then choose to subscribe/unsubscribe to such lists. What I ...
0
votes
1answer
51 views

Combination of two fields as a unique key in all_subscriber list

we have a subscriber key as a unique key in the all subscriber list. I want the combination of the two fields as the unique field in the all_subscribers list. Say (SubscribeKey + EmailAddress) as a ...
2
votes
1answer
41 views

How are Subscriber ID's handled with the Contact Deletion feature?

In SFMC, each subscriber is assigned by the system a unique ID called the Subscriber ID. I've never really paid much attention to this field, but with the GA360 integration this field becomes the ...
0
votes
1answer
55 views

How to allow resubscription in marketing cloud

I have created a custom one-click unsubscribe page, through which a user can unsubscribe from the campaign.Is there any way that we can allow re-subscription of that user. Or what are the re-...
0
votes
1answer
52 views

Querying when a value changed in a DE

I'm attempting to query when a value changed in a particular data e.g. when the email address for subscriber 12345 was changed, if ever. Is there a way to query this information?
1
vote
1answer
29 views

Do report subscriptions contribute to email limits?

So I have a group of users (around 20 users at least) for which I wish to subscribe the reports as a System Administrator in lightning experience. It is required that only the admin can subscribe and ...
0
votes
2answers
42 views

Trace how Subscriber email is being changed?

Doing some audits I have noticed there are some Subscribers that have their email address changed to some internal email address (company addresses usually used for testing). We can't figure out why ...
1
vote
1answer
48 views

Lightning Web Component PubSub Only Works for Admin in Community Preview

Below is my publisher. It's nested in an Aura component, which is itself on a community page: import {LightningElement, wire, track, api} from 'lwc'; import { CurrentPageReference } from 'lightning/...
3
votes
0answers
153 views

Platform Event Trigger won't execute in subscriber org but in scratch org

In my Managed Package, I have a trigger for the Platform event Notification__e. The publish behavior is Publish Immediately. When I publish an event via Workbench or Developer console in one of the ...
0
votes
2answers
89 views

Various Categories of Subscribers in Marketing Cloud

Can anyone explain My Lists, My groups, Publication Lists, Suppression Lists in Subscribers of Marketing Cloud?
2
votes
0answers
35 views

Run ISV Hammer on Package Versions and Subscriber Orgs

We are trying to run ISV Hammer tests with our new package version against subscriber org based on a new feature available in Winter 20 (https://releasenotes.docs.salesforce.com/en-us/winter20/release-...
1
vote
1answer
203 views

Unsubscribing only from publication list not all subscribers

So my unsub page is located at the parent BU and we unsubscribe based on child BU's. We have a specific child BU that will be implementing publication lists so im trying to unsubscribe from the child'...
0
votes
2answers
66 views

Minimal Salesforce License to use LMA and Subscriber Support

I couldn't find any information on what's the minimum Salesforce license to grant a support person permissions to do Subscriber Support in the LMA. Can someone please point me to such information?
0
votes
2answers
1k views

SFMC user not added to All Subscriber List

my expecttaion was once i sended an email to a new subscriber he gets automatically added to the all Subscriber list. Emails are received. I now sended emails to new subscriber with Subscriber KEy ...
0
votes
0answers
19 views

Connect unsubscribes from custom preference centre to all subscribers in marketing cloud?

How do we go about reflecting the subscriber status that is recorded within our sales cloud data from a custom preference centre to our all subscribers list in marketing cloud? I understand this can ...
0
votes
1answer
51 views

Find out how many emails were send to a Subscriber Key from all the child BU on a daily Basis

We want to create a suppression list for marketing communication. As part of which We want to find out if any Subscriber Key has received any email from any of the Child BUs in our org. Is it possible ...
1
vote
1answer
187 views

Why is a Custom Preference Center required for Multi-Org Accounts?

One of my clients has a Multi-Org account and I am trying to explain why they need a custom Preference Center. I checked the documentation: https://help.salesforce.com/articleView?id=...
0
votes
1answer
22 views

Which object shows “Chatter Following” data?

I'm trying to import chatter data into an org. As part of that, I'm trying to import data on which users are following which users. Which object shows that relationship? I'm looking for API names if ...
1
vote
1answer
135 views

Contact in sendable Data extension not sent to

I have a sendable data extension, that is coming from a salesforce report. There are contacts in the extension with email addresses. The Lead ID is mapped to the Subscriber Key. It is NOT a ...
5
votes
1answer
866 views

Accessing subscriber profile attribute values - Journey builder custom activity

I am working on custom activity in Journey builder where, I need to access the values of the fields from Subscriber profile attribute as inArguments. I read about data binding from here and used the ...