Questions tagged [subscriber-key]

A subscriber key is a text field that contains a value that uniquely identifies a subscriber in your Marketing Cloud account

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1answer
57 views

Contact Key & Subscriber Key for Non-CRM Contacts (Adding Sales & Service Cloud Later)

We currently do not have SalesCloud set up but it is on the road map. We are looking to first setup MC and will be emailing current customers and any newsletter signups. How do I generate a ...
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1answer
51 views

Recipients with different keys but same email asking for Unsubscribe From All

In our Marketing Cloud's data model, we have defined a unique ID for each user (subscriber), but it is possible that we have the same email address for different IDs. We currently do not have a ...
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1answer
36 views

Global Unsubscribe With Varying Contact Keys

We do not use an email address as the subscriber key in our marketing cloud instance, we would love the opportunity to be able to unsubscribe a user by email address across all subscriber keys related ...
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2answers
80 views

Subscriber's %%view_email_url%% link breaking frequently/randomly

I am using the %%view_email_url%% personalization string in all my emails to provide the subscriber with an alternate view that is platform-independent. These links are going dead, increasingly over ...
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0answers
19 views

Marketing Cloud (Connect) Veeva

We want to use Marketing Cloud Connect to connect SFMC with Veeva (2 way connection). Our use case is following: Our consents are already coming to SFMC from our MDM that is already connected to ...
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1answer
38 views

SubscriberKey and exclusion data extension/ exclusion script

When we use a Data Extension as an exclusion Data extension or in an exclusion script, is it enough if we only have the "SubscriberKey" field? It is enough to exclude those contacts? Or should we also ...
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1answer
71 views

SQL to find duplicate subscribers with the same email address

My company is very soon transitioning to the use of a proprietary subscriber key - we currently use the email address as a subscriber key. I have to do some preliminary investigation into how many ...
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1answer
91 views

With Person Account activated, what Salesforce ID as Subscriber Key/Contact Key in SFMC?

When person account are activated on a Salesforce org connected to SFMC with MC Connect, what are the best practices regarding the Subscriber key and Contact key ? Should we use the (person) account ...
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1answer
22 views

How to perform a load test on a triggered send

I'm looking to perform a load test on a triggered send by pushing ~160k records through the trigger. For the test, we are planning on taking a block of live records and replacing the email address ...
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2answers
53 views

Dynamic Content in content builder - Profile attributes

For one of my clients I am trying to create a dynamic content block for the standard email footers. Since this client is sending emails in more then 70 languages, the desired solution is to have one ...
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1answer
88 views

Subscriber Key related to Multiple Emails

Can someone help clarify use case where we should have Subscriber key related to multiple email addresses? We generate our own subscriber key but we want to give a Subscriber opportunity to be ...
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1answer
48 views

Subscriber Key for Non-CRM contacts

We have the Marketing Cloud connected to our CRM (Subscriber Key = Contact ID). We have some contacts that are not available in CRM and we would like to send them email via MC. What is the best way ...
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1answer
85 views

Content Builder - Send without Subscriber key

In Exacttarget, I want to send a test email to several of my email addresses, however these do not have a set subscriber key. Before we used the "Classic content" and you had the option to go to "...
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2answers
154 views

Marketing Cloud - Send a Push Notification in a Journey from a Salesforce Data Event

The core of this question is how do I join Marketing Cloud Contacts created by the Marketing Cloud MobilePush SDK with my Contacts in Sales Cloud within a Journey. The MobilePush SDK is registering ...
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0answers
34 views

How to send Subscribers Key in the Cloud Page Url to Fetch / Auto Populate the Subscriber's data [duplicate]

My requirement : I want a custom profile center where in the user if click on the footer link it sends him to a page with his auto populated attribute like First Name , Last Name and the publications ...
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1answer
53 views

Get Subscription key based on customerKey

I need subscriptionKey from salesforce marketing cloud based on other field(such as email, customerId). I want to create API in which I will pass value of those field and I would like to return ...
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1answer
36 views

Help with expected behaviour when sending to a DE that has an existing SubscriberKey (ContactId from Salesforce CRM) but different email address

need some help with understanding exactly how this works. First, our setup: We have Salesforce CRM and Marketing Cloud Connector is up and running, syncing contacts over to MC We have a "Master Send ...
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2answers
88 views

Passing SubscriberKey in the SCRIPT tag

I have a Cloud page where I am invoking a code resource (using below script tag) which has all my AMPScript written - <script type="text/javascript"src="http://cloud.homes.xyz.email/...
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1answer
49 views

Can primary key & field mapped with SubscriberKey can be different in a data extension in marketing cloud?

We've created a custom object "Enquiry" in sales cloud which is child object of "Lead" object. (i.e. Lead represent a unique user) We've also deployed marketing cloud which is in sync with sales ...
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3answers
84 views

Is there a way to only send to someone from Journey Builder if they already exist on All Subscribers?

Sorry, this requires a bit of background. We are looking to setup an abandoned cart email, which will be fired from collect.js tracking code on our website. We currently use Salesforce CRM and ...
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1answer
160 views

Fail to update Email Address in All Subscribers via Import Activity

We need to update the email address of users in All Subscribers, so we used the following aproach: Populate a DE with the users to update, saving Subscriber Key and new email address. Export the DE ...
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2answers
151 views

Sending and Retrieving AmpScript Values in Email strings for Microsites

We're using personalization strings in the url for the Unsubscribe links in our emails. The url links to our Preference Center microsite and includes certain values such as Job ID, List ID, MemberID, ...
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2answers
338 views

Marketing Cloud Connect and Subscriber Key

Hi we have been using MC for a while, but not connected to SFDC. We are currently use email as subscribers key. I understand that tracking info will not come to SFDC if we don't use Contact/Lead ID ...