Questions tagged [smart-capture]

Use it for questions related to smart capture functionality in Landing Pages and Web Studio.

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SFMC - How to trigger an email based on email form submit

I am trying to build the following journey. I have a landing page (w/ smart capture form) that captures the customer's information. After they submit their information, an email is automatically ...
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48 views

How to link created data extension to my custom form in cloud landing page

I'm new to Salesforce and I having confused about how to link my data extension with the cloud landing page created if I would like to build a custom form. Here is the situation, I have created my ...
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Smart Capture Submit button redirect to different URLs based on answers on Marketing Cloud CloudPage

I am using a smart capture block to ask our audience 3 questions. If they say yes to all 3 questions I'd like the Submit button to go to one CloudPage URL, if they answer no to any of the questions I'...
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91 views

Concat Smart Capture values going to URL upon submission

I would like to request assistance on how I can concat the values on the smart capture going to the URL after submitting the form. Here is my ampscript on the cloud page: %%[ Var @EMAIL, @NAME, @...
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CloudPage AMPscript for Smart Capture Form

I have a customer portal that generates a unique URL that contains the Subscriber Key of my record (mdmid). The customer would click on the URL and brought to a CloudPage. On the CloudPage would just ...
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114 views

How to send parameters from a SmartCapture form to another Cloud Page?

I have a smartcapture form on a first page, it works properly and all data is sent to my Data Extension. When the form is submitted, I need to update some fields (in Service Cloud but that's not the ...
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Design checkbox in Smart Captures

I want to design a checkbox in smartcaptures. But the issue is that all the form classes for both input and checkboxes are same. For example if the classes for all the divs are sc-forfield-input, in ...
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How to Lookup a Primary Key, if value is not empty, redirecting to a specific link

I would like to request help on my code. Hope you understand my question. This form will be shared public / social media I created a cloud page with amp script. Values on my smart capture are EMAIL (...
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How to mark person as registered on submit Cloudpage

I have a cloudpage form with smart capture and 3 fields. I also have an email that redirects to the page <a href="%%=redirectto(cloudpagesurl(3126))=%%">Link to web</a> The ...
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Smart capture boolean marked "true" by default

I have created a smart capture cloud form that I am using to collect leads on an external site. I have a boolean field within this form that I'd like set to true by default. Can the box within the ...
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336 views

Add Current Date to a Data Extension Field on a Smart Capture Form Submit

I have a Data Extension with an "Opt in" date field and created a Smart Capture form to capture other data (Name, email etc.). I wish to populate the "Opt in" field with the ...
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Is it possible to increase the height of the text boxes in a Smart Capture Form in Marketing Cloud?

I want to increase the height of the text box in a Smart Capture Form. I simply increased the height using CSS and it shows the big box. However when I publish the page and click on the url, it doesn'...
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Smart Capture and Journey Builder

I have a smart capture form using Cloud Pages and its being used to inject into a journey. I've set everything up according to this documentation: https://help.salesforce.com/articleView?id=...
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Smart Capture - EmailAddress - custom validate to check for [Gmail, Yahoo ... free Emails]

I am trying to add a custom validation to check for any free emailaddress from domains like [gmail, yahoo etc]. some thing similar to this [https://stackoverflow.com/questions/8271578/check-if-an-...
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Smart Capture - embed on external website - CORS issue

I am facing the below error message, when I am trying to submit the Smart capture form embedded on a Webpage. Strangely the data is correctly passed and saved to the list in SFMC. But only the page ...
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411 views

how to create a salesforce object on a marketing cloud smart capture form submission [closed]

I have a landing page with a smart capture form on it. Upon the form submission, the smart capture simply sends the details into specific data Extention. Now, is it possible to create a 'Lead' object ...
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Add ReCaptcha to SmartCapture Form in Cloud Pages

We are trying to implement Google Recaptcha v2 into our Smart Capture form within a Cloud Page. Here's what we've done so far: Created a Data Extension Created Cloud Pages Collection Added Cloud ...
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586 views

Retrieve data extension values from encrypted CloudPage URL to fill hidden Smart Capture form attribute?

I'm trying to pre-populate the hidden fields on my Smart Capture form from a CloudPage URL to gather survey responses. Here's what I've done so far: I have an email I want to send to data extension &...
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Redirect CloudPage to an Error Page

I have a Smart Capture form on my CloudPage for lead generation. The DE it fills is using EmailAddress as the primary key. If the user submitting the form already exists in the DE and they attempt to ...
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208 views

Set default value in SmartCapture field using AmpScript

Setting: Customers reveice an email about a webinar offer. In that email, there is a buttnn that redirects to a CloudPagewith a Smart Capture form which they can fill out to attend the webinar. The ...
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102 views

Marketing Cloud CloudpageURL() link not reading data from data extension for added records in the Data Extension

We have an email linked to a CloudPage that has a smartcapture feature. The DE that is used for the email contains customer info which is exposed to the Cloudpage via ampscript: %%[ var @emailaddress,@...
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375 views

Show/hide Smart Capture form based on AMPScript variable

I have a cloudpage containing a Smart Capture form that submits to a data extension. I am using Smart Capture because a submission then instantly triggers a journey entry. The idea is that a ...
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303 views

Upsert Data Extension from the SmartCapture form

I built a for using SmartCapture in a CloudPage where the customers can access from the link in an email. Once the customer fulfils it an click on 'Submit, I would like to store the SubscriberKey in a ...
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How to increase the font size for Smart Capture fields in SFMC with <textarea> code?

I've created a SmartCapture in SFMC CloudPage. I want to increase the font size of the field input i.e., when someone fills in their details, that's the font size I want to increase. I've used the ...
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315 views

Cloudpages rules for displaying smart capture form

I'm looking for a way to build a rule inside of a cloudpage saying...if a subscriber filled out any smart capture form previously, then that subscriber will no longer see any forms/will not be ...
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288 views

reCAPTCHA in Smart Capture form

I'm trying to implement reCAPTCHA in Smart Capture form, but when I'm trying to submit the form nothing happens, and form data is not captured in the DE. If I remove the reCAPTCHA code it works fine. ...
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119 views

Can a smart capture form on a cloud page be auto-submitted?

We have a smart capture element on a cloud page where we would like to have an auto-submit functionality for the form's fields into a DE. The smart capture form currently works when we manually press ...
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339 views

Passing Constant Ampscript Variable to CloudPage Smart Form

I created an email with a CloudPage button link. We will have different emails leading to this cloudpage which contains a smartcapture form, but I want to track which email drove the subscriber to the ...
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314 views

Multiple landing pages linked between them with SmartCapture submit button

I created 3 landing pages, each of them has a smartcapture form inside. These forms (questionnairs) should be linked between them. I've been able to link these 3 landin pages through the SmartCapture ...
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1 answer
51 views

Starting a journey with smart capture value submition but depending on the field value submitted [closed]

I have a data extension and a smart capture landing page which submits its value to that DE. Now I would like to trigger a journey when a user fills a form but the extra step would be to check if ...
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276 views

Using AMPScript to fill SubscriberKey in Smart Capture Form in Salesforce Marketing Cloud

I know I may be asking something very basic but I can´t get it to work. I'm trying to fill the SubscriberKey field in the SmartCapture form with no success. What I'm trying to do is use a Concat ...
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SFMC > Cloud page > Smart capture > Field size

I've created a cloud page, and added a smart capture form. I want to change the size of the fields - the look of it. I want to increase the size of only one field while keeping others the same. Any ...
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1 answer
2k views

Smart Capture - Subscriber Key (hidden field) automatically populated with same value as Email Address

I have created a basic Smart Capture (name, first name, email address...) form in Cloud Pages. I also have the Subscriber Key as a hidden field. I would like it to be automatically populated with the ...
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106 views

Embed Smart Capture Forms on multiple pages

I've not used Smart Capture forms before, but I've been tasked with replacing all the 'contact us' forms on the website with them. There are at least 30 different pages on the website with 'contact us'...
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2 votes
1 answer
447 views

Is it possible to increase the size of the text boxes in a Smart Capture Form in Marketing Cloud?

Just wondering if there's any css for this that can be used to increase the text box sizes on certain fields?
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1 vote
1 answer
504 views

Smart Capture Form - insert record into Salesforce

I have a Cloud Page with a Smart Capture form. The Smart capture form works as intended and stores the information into a specific Data Extension. In addition to that, I would like to capture the ...
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1 answer
633 views

Marketing Cloud Smart Capture and Subscriber Key

I am facing a quite bang-against-the-wall, but common (I believe), scenario: I have records in my NL Data Extension to which I send monthly newsletters. My All Subscribers List is therefore updated ...
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325 views

Smart Capture form: adding a 'free-form / please specify' option to multiple choice question

We would like to avoid coding a custom form with a custom cloud page, and use SFMC's Smart Capture functionality since we've got a rather simple requirement (collect order quantities and titles of our ...
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715 views

How to redirect Smart Capture Form Submit depending on dropdown selection

I have a smart capture form that is capturing data for a competition we are holding. When the user submits the form it redirects to another cloudpage which has a little thank you message. On this ...
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1 vote
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196 views

Create a Custom Unsubscribe Page with Smart Capture

I am trying to follow this document to create a custom landing page for Unsubscribe. https://help.salesforce.com/articleView?id=mc_es_create_a_custom_unsubscribe_page_using_smart_capture.htm&type=...
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207 views

Updating DE through SmartCapture in CloudPage [duplicate]

Consider a scenario where a mail will be sent to contacts in Data Extension. The mail contains a button that will redirect to CloudPage. This cloud page has a smart capture that will prepopulate ...
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134 views

Web collect: make the record enter a journey right away

I have a web collect form and I need the inserted data to enter a journey. I'm basically trying to replicate the smart capture entry event. The reason why I can't use a smart capture is that it ...
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243 views

Removing CloudPages Default Styles

After building a SmartCapture form in CloudPages, the publish process pushes in "smartcapture-form.css" that overrides much of the CSS I've written. I'm new to SFMC and can't seem to find where to ...
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1 vote
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178 views

Transfer Smart Capture Form to Code View in Cloud Pages

Is it possible to transfer a smart capture form that was created in content builder over to a code view marketing cloud page? I essentially want to move it to custom code, but I cannot figure out how ...
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108 views

Can i send two seprate email to two different person using 1 journey in marketing cloud [duplicate]

I Have an cloud page with smart capture form that is pushing data to data extension. What i want is, when user fill the form and become a subscriber will get an email and at the same time i want to ...
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Can i send email to the subscriber and same email to 3rd person at same time using journey bulider on submit of smart capture form

I have a cloud page in SMFC with the smart capture form. The form is submitting the data to DE working fine. I have created a journey to send a email, when user fill the smart capture form in my ...
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1 vote
1 answer
155 views

SmartCapture: making pre-populated fields non-editable?

We created a SmartCapture form on a Marketing Cloud cloud page to be used for a data enrichment campaign. As part of the design, we have 2 pre-populated fields: physical address and account ID. Both ...
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5 votes
1 answer
692 views

Problem with creating a new lead in journey builder from SmartCapture form

I have encountered the following and would like to know if this is a bug or is this intentional, and whether there is a workaround. We are using a SmartCapture form on CloudPages to capture Leads. ...
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1 vote
1 answer
540 views

Can i set variable value into Smart Capture submit option url

I have an cloud page which include smart capture form, which having a checkbox, email, country and address fields. I am setting variable value to true and false using jQuery if checkbox is true or ...
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2 votes
2 answers
2k views

Use Cloud page directly on a website?

Is it possible to integrate SFMC Cloudpages (Landing Page or Smartcapture form) directly inside a website to create - for example - a preference center on the user account? If yes, what would be the ...
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