Questions tagged [smart-capture]

Use it for questions related to smart capture functionality in Landing Pages and Web Studio.

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35 views

Smart capture - prefill form on external web page

Is it possible to create a smart capture form using cloudpages, prefill the fields in the same form (using process like outlined in the link below), and then embed the form on an external web page (...
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1answer
35 views

Show/hide Smart Capture form based on AMPScript variable

I have a cloudpage containing a Smart Capture form that submits to a data extension. I am using Smart Capture because a submission then instantly triggers a journey entry. The idea is that a ...
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18 views

Update a data extension record with a smart capture

I have a DE with the following attributes: FirstName, LastName, EmailAddress and AcceptanceFlag, that is a checkbox. I send an email to all the records in the DE that contains a link to a landing page....
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1answer
36 views

Upsert Data Extension from the SmartCapture form

I built a for using SmartCapture in a CloudPage where the customers can access from the link in an email. Once the customer fulfils it an click on 'Submit, I would like to store the SubscriberKey in a ...
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1answer
22 views

How to increase the font size for Smart Capture fields in SFMC with <textarea> code?

I've created a SmartCapture in SFMC CloudPage. I want to increase the font size of the field input i.e., when someone fills in their details, that's the font size I want to increase. I've used the ...
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1answer
28 views

Cloudpages rules for displaying smart capture form

I'm looking for a way to build a rule inside of a cloudpage saying...if a subscriber filled out any smart capture form previously, then that subscriber will no longer see any forms/will not be ...
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0answers
17 views

How to redirect Smart Capture Form Submit depending on radio button selection

I have a form in CloudPage with a question based on radio buttons, the possible answers are YES and NO. I need to show a message based on the VALUE (YES or NO) selected by the customer. How can I ...
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0answers
38 views

reCAPTCHA in Smart Capture form

I'm trying to implement reCAPTCHA in Smart Capture form, but when I'm trying to submit the form nothing happens, and form data is not captured in the DE. If I remove the reCAPTCHA code it works fine. ...
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1answer
25 views

Can a smart capture form on a cloud page be auto-submitted?

We have a smart capture element on a cloud page where we would like to have an auto-submit functionality for the form's fields into a DE. The smart capture form currently works when we manually press ...
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1answer
38 views

Passing Constant Ampscript Variable to CloudPage Smart Form

I created an email with a CloudPage button link. We will have different emails leading to this cloudpage which contains a smartcapture form, but I want to track which email drove the subscriber to the ...
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1answer
34 views

Multiple landing pages linked between them with SmartCapture submit button

I created 3 landing pages, each of them has a smartcapture form inside. These forms (questionnairs) should be linked between them. I've been able to link these 3 landin pages through the SmartCapture ...
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1answer
25 views

Starting a journey with smart capture value submition but depending on the field value submitted [closed]

I have a data extension and a smart capture landing page which submits its value to that DE. Now I would like to trigger a journey when a user fills a form but the extra step would be to check if ...
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1answer
40 views

Using AMPScript to fill SubscriberKey in Smart Capture Form in Salesforce Marketing Cloud

I know I may be asking something very basic but I can´t get it to work. I'm trying to fill the SubscriberKey field in the SmartCapture form with no success. What I'm trying to do is use a Concat ...
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1answer
69 views

SFMC > Cloud page > Smart capture > Field size

I've created a cloud page, and added a smart capture form. I want to change the size of the fields - the look of it. I want to increase the size of only one field while keeping others the same. Any ...
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44 views

SFMC - Cloud page - Smart capture - CloudPages Data Extensions

I added 'Smart Capture' to a cloud page, and selected 'CloudPages Data Extension' as the 'Data target'. As you can see in the image, it had the option of selecting 'terms and conditions'. However, I ...
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1answer
109 views

Smart Capture - Subscriber Key (hidden field) automatically populated with same value as Email Address

I have created a basic Smart Capture (name, first name, email address...) form in Cloud Pages. I also have the Subscriber Key as a hidden field. I would like it to be automatically populated with the ...
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1answer
30 views

Embed Smart Capture Forms on multiple pages

I've not used Smart Capture forms before, but I've been tasked with replacing all the 'contact us' forms on the website with them. There are at least 30 different pages on the website with 'contact us'...
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1answer
60 views

Is it possible to increase the size of the text boxes in a Smart Capture Form in Marketing Cloud?

Just wondering if there's any css for this that can be used to increase the text box sizes on certain fields?
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1answer
111 views

Smart Capture Form - insert record into Salesforce

I have a Cloud Page with a Smart Capture form. The Smart capture form works as intended and stores the information into a specific Data Extension. In addition to that, I would like to capture the ...
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1answer
154 views

Marketing Cloud Smart Capture and Subscriber Key

I am facing a quite bang-against-the-wall, but common (I believe), scenario: I have records in my NL Data Extension to which I send monthly newsletters. My All Subscribers List is therefore updated ...
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0answers
58 views

Smart Capture form: adding a 'free-form / please specify' option to multiple choice question

We would like to avoid coding a custom form with a custom cloud page, and use SFMC's Smart Capture functionality since we've got a rather simple requirement (collect order quantities and titles of our ...
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28 views

Can i use SSJS to pass smartcapture form value into step2 page

I created a smart capture form and want to pass the form data into processing page on which i want to update the salesforce object using AMP script function. I am running into issues when i use SSJS ...
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27 views

How to Identify the specific SMART CAPTURE within Web Studio which captured a given Contact Key

I am given the task of identifying the specific cloud page which is capturing the most number of Leads! My account has N number of Smart Capture forms. As you can notice about 200+ new Leads have ...
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1answer
154 views

How to redirect Smart Capture Form Submit depending on dropdown selection

I have a smart capture form that is capturing data for a competition we are holding. When the user submits the form it redirects to another cloudpage which has a little thank you message. On this ...
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0answers
78 views

Create a Custom Unsubscribe Page with Smart Capture

I am trying to follow this document to create a custom landing page for Unsubscribe. https://help.salesforce.com/articleView?id=mc_es_create_a_custom_unsubscribe_page_using_smart_capture.htm&type=...
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1answer
78 views

Updating DE through SmartCapture in CloudPage [duplicate]

Consider a scenario where a mail will be sent to contacts in Data Extension. The mail contains a button that will redirect to CloudPage. This cloud page has a smart capture that will prepopulate ...
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57 views

Smart Capture Form Embed Not Redirecting

I've created a landing page with just a Smart Capture form. The form's submit options include a redirect to another Cloud Page. When I test the page/form on its own, the record is inserted and the ...
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1answer
68 views

Web collect: make the record enter a journey right away

I have a web collect form and I need the inserted data to enter a journey. I'm basically trying to replicate the smart capture entry event. The reason why I can't use a smart capture is that it ...
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22 views

Adding Google re-captcha to smart capture form won't submit

I have followed the instructions from several videos and the standard method to add the re-captcha which should work but the live form won't submit now. Anyone have a solution?
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1answer
94 views

Removing CloudPages Default Styles

After building a SmartCapture form in CloudPages, the publish process pushes in "smartcapture-form.css" that overrides much of the CSS I've written. I'm new to SFMC and can't seem to find where to ...
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0answers
86 views

Transfer Smart Capture Form to Code View in Cloud Pages

Is it possible to transfer a smart capture form that was created in content builder over to a code view marketing cloud page? I essentially want to move it to custom code, but I cannot figure out how ...
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1answer
44 views

Can i send two seprate email to two different person using 1 journey in marketing cloud [duplicate]

I Have an cloud page with smart capture form that is pushing data to data extension. What i want is, when user fill the form and become a subscriber will get an email and at the same time i want to ...
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1answer
89 views

Can i send email to the subscriber and same email to 3rd person at same time using journey bulider on submit of smart capture form

I have a cloud page in SMFC with the smart capture form. The form is submitting the data to DE working fine. I have created a journey to send a email, when user fill the smart capture form in my ...
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1answer
79 views

SmartCapture: making pre-populated fields non-editable?

We created a SmartCapture form on a Marketing Cloud cloud page to be used for a data enrichment campaign. As part of the design, we have 2 pre-populated fields: physical address and account ID. Both ...
4
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1answer
214 views

Problem with creating a new lead in journey builder from SmartCapture form

I have encountered the following and would like to know if this is a bug or is this intentional, and whether there is a workaround. We are using a SmartCapture form on CloudPages to capture Leads. ...
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1answer
220 views

Can i set variable value into Smart Capture submit option url

I have an cloud page which include smart capture form, which having a checkbox, email, country and address fields. I am setting variable value to true and false using jQuery if checkbox is true or ...
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2answers
468 views

Use Cloud page directly on a website?

Is it possible to integrate SFMC Cloudpages (Landing Page or Smartcapture form) directly inside a website to create - for example - a preference center on the user account? If yes, what would be the ...
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0answers
24 views

Smart capture forms - is there a way to bulk upload information in same field?

We're looking to streamline a process that involves members of the business without access to SFMC. I want to set up a smart capture form that another member of the business can then upload a list of ...
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1answer
230 views

Not able to find smart capture form while defining entry source in journey builder

Hi i am creating a new journey and trying to add a data source in it but its not showing me the smart capture form. I have included that form in my cloud pages and checked it for using in journey. I ...
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1answer
518 views

Trigger Email Send Notification from a smart capture submission

I have a landing page built in cloud page in SMFC with the smart capture form. The form is submitting the data to a DE table just fine. Currently right now I am exporting this data manually to sftp ...
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1answer
27 views

Why would a cloud page not show in Journey Builder if the form has a name and id

Does anyone know what I need to change to the below HTML to get the form to show up in Journey Builder or is something else needed? The ID and name are unique. <script id="smartcapture-...
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1answer
438 views

SmartCapture (Marketing Cloud) how to set hidden attribute value

I created a SmartCapture inside my Cloud Page and relate a data extension called ReviewDE to it. One attribute "description" is to be hidden and I want to set via Ampscript/SSJS or in any other way. ...
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1answer
193 views

How to update Contact or Lead Salesforce object from CloudPage using AmpScript

I have this piece of code. Upon adding this to the CloudPage, it break the page and show 500-Internal Server Error. According to me "UpdateSingleSalesforceObject" is causing this behavior.Can somebody ...
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1answer
294 views

Populating dynamic redirect in landing pages

We have a large survey which I have divided into 3 forms. On completion of each smart capture form I am trying to append some personalised elements so they get picked up in the next form so we can ...
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2answers
618 views

Upserting with a Smart Capture Form Salesforce Marketing Cloud

I have a very simple page. It has one smart capture form with three fields. It is supposed to insert data into a data extension like below: According to this page I should be able to customise the ...
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1answer
246 views

Add parameter to the Submit link of the Smart capture

Is it possible to add a parameter to the smart capture link via AMP script? I have created a page including Smart capture and passed a parameter via email using AMP Script to the landing page and ...
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0answers
51 views

Smart Capture Submission only working in Chrome

I have a basic form just capturing data and pushing into a simple DE. form/data capture works fine in chrome but not in any other browser we have tried. Am i missing something i should have enabled ...
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1answer
344 views

SmartCapture form not validating & not passing hidden attributes

We want to enrich existing data about customers using a SmartCapture form. So, what we decided is to send an email to the existing customer audience with a link to a CloudPage with the SmartCapture ...
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1answer
242 views

Cloud Page with SmartCapture to serve as preference center and/or unsubscribe page

I have 2 questions: In an email template, can we set up in the footer section a single one-click-to-unsubscribe link, which would serve as Master Unsubscribe at the BU level? Can we set up a Cloud ...
1
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1answer
148 views

Add placeholder text to input field in a Smart Capture form

I am trying to make a placeholder text in an input field, but having a hard time making this work. I tried within the js of the capture for document.getElementsByName("toEmail")[0].placeholder = "...