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Questions tagged [smart-capture]

Use it for questions related to smart capture functionality in Landing Pages and Web Studio.

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Marketing Cloud Cloudpage not appearing in select source in journeybuilder

I create a Cloudpage with Smart capture with "Use in journey builder" enabled and it appears. I disable and enable "Use in journey builder" and now i cannot find it in the "...
Rafael's user avatar
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1 answer
67 views

Cloudpage smartcapture won't submit when pre populated

I am trying to create a survey using smartcapture in cloudpage. As the survey will be sent to existing customer, I'd like it to be pre populated with the information we already have (i.e. name, email ...
Brian's user avatar
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121 views

Passing info from a smart capture form into the thank you page

I've created a Data Extension with 14 fields in it. I've used that data extension to create a Smart Capture Form/Cloud Page. Under the submit options there are the Confirmation Message and URL ...
Jason G's user avatar
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53 views

Person Account creation AND Campaign Member activity in journey

enter image description hereIn SFMC, I have created a DE and CloudPage with Smart Capture form, to collect email address and some other fields. This CloudPage is the entry/trigger for a journey. What ...
nazeli's user avatar
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1 answer
160 views

Capture Data on Thankyou page after Smart Capture form submit

I’m trying to find a workaround to capture submitted Smart Capture form values and passing them onto another DataExtension in addition to saving it to the DE that was initially defined in the ...
Yevgeni Y's user avatar
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0 answers
72 views

Hide\Delete Smart Capture specific Element, based on Cloudpage parameter

First of all, i'm not a developer but a good learner (thanks to comunities like this!). And i know: smart capture forms are a great challenge (and a risky one). This is my context: two different ...
pdb9000's user avatar
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0 answers
38 views

SmartCapture Submission Validation in Journey Builder

Is it possible to validate a Smart Capture submission in Journey Builder? Thank you.
Beatriz Silva's user avatar
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1 answer
162 views

Pre-population of checkbox smartcapture in SFMC

I have multiple radio and checkboxes that I need to pre-populate in a form but every combo I have tried doesn't work. Can any tell me what I am doing wrong please as I've spent hours on this now with ...
Nicky B's user avatar
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1 answer
246 views

Retrieve value from a data extension based on the picklist value from a SmartCapture

I have created a smartcapture form in a cluoudpage which includes a picklist field that contains a set of values (e.g. product names). From the moment the user submits the form, I need to store in the ...
fromero's user avatar
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0 votes
1 answer
100 views

Link subscriber info from CloudPage 1 to CloudPage 2

I created 2 landing pages, each with a smartcapture form. I want to not only link the landing pages, but to also ensure that the subscriber from page 1 is passed over to page 2. Here is what I have ...
JordanMiguel's user avatar
-2 votes
1 answer
282 views

SMS not sending to new contacts in Journey Builder

I am hearing that new contacts will not receive SMS because they have not gone through Mobile Connect. Adding a +1 will help them receive the message, is there a way to auto fill a +1 in a smart ...
Avril's user avatar
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1 answer
311 views

SmartCapture Form Not Submitting Values

I'm trying to have the "Otro" option display a text-field so someone can provide more details. I have a SmartCapture form on a CloudPage that has a checkbox field with several options, and ...
RunRabbit's user avatar
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1 answer
820 views

Smart Capture submit option || Personalise Confirmation message

I've created a smart capture form for lead generation. The form will be added to the website and I wanted to customize the submission message in order to add the name filled in the form. I've tried ...
user126274's user avatar
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0 answers
123 views

Where should this SFMC provided script be placed to secure my SmartCapture CloudPages?

I'm hoping to secure my CloudPages Smart Capture forms using the script provided by SFMC on this page. I've pasted the script in various pages on the code view screen and no matter where I place it, ...
Gbenga Gbenga's user avatar
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302 views

Validate duplicate entry in data extension and display error if duplicate other wise Insert into DE using smart Capture form

I want functionality in the smart Capture form in which if the user enters a duplicate entry for the same primary key then the page must display error in the same smart Capture otherwise the record ...
Roshan's user avatar
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0 answers
776 views

How to redirect Thank you cloud page to URL based on response

What I'm looking to achieve: (done)User selects item from list of items either a)within email form OR b)from fallback cloudpage smart capture form. (done)user then gets directed to thank you cloud ...
Liam's user avatar
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0 votes
1 answer
679 views

SFMC - How to trigger an email based on email form submit

I am trying to build the following journey. I have a landing page (w/ smart capture form) that captures the customer's information. After they submit their information, an email is automatically ...
bourki's user avatar
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1 vote
1 answer
611 views

Concat Smart Capture values going to URL upon submission

I would like to request assistance on how I can concat the values on the smart capture going to the URL after submitting the form. Here is my ampscript on the cloud page: %%[ Var @EMAIL, @NAME, @...
Harvey's user avatar
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1 answer
1k views

CloudPage AMPscript for Smart Capture Form

I have a customer portal that generates a unique URL that contains the Subscriber Key of my record (mdmid). The customer would click on the URL and brought to a CloudPage. On the CloudPage would just ...
rubblerubble's user avatar
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0 answers
799 views

How to send parameters from a SmartCapture form to another Cloud Page?

I have a smartcapture form on a first page, it works properly and all data is sent to my Data Extension. When the form is submitted, I need to update some fields (in Service Cloud but that's not the ...
divad's user avatar
  • 115
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1 answer
166 views

How to Lookup a Primary Key, if value is not empty, redirecting to a specific link

I would like to request help on my code. Hope you understand my question. This form will be shared public / social media I created a cloud page with amp script. Values on my smart capture are EMAIL (...
Harvey's user avatar
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0 answers
54 views

How to mark person as registered on submit Cloudpage

I have a cloudpage form with smart capture and 3 fields. I also have an email that redirects to the page <a href="%%=redirectto(cloudpagesurl(3126))=%%">Link to web</a> The ...
GS65's user avatar
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1 vote
2 answers
1k views

Add Current Date to a Data Extension Field on a Smart Capture Form Submit

I have a Data Extension with an "Opt in" date field and created a Smart Capture form to capture other data (Name, email etc.). I wish to populate the "Opt in" field with the ...
Eric Nguyen's user avatar
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0 answers
270 views

Is it possible to increase the height of the text boxes in a Smart Capture Form in Marketing Cloud?

I want to increase the height of the text box in a Smart Capture Form. I simply increased the height using CSS and it shows the big box. However when I publish the page and click on the url, it doesn'...
Tina's user avatar
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1 vote
1 answer
657 views

Smart Capture and Journey Builder

I have a smart capture form using Cloud Pages and its being used to inject into a journey. I've set everything up according to this documentation: https://help.salesforce.com/articleView?id=...
Yopz's user avatar
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1 vote
0 answers
613 views

Smart Capture - EmailAddress - custom validate to check for [Gmail, Yahoo ... free Emails]

I am trying to add a custom validation to check for any free emailaddress from domains like [gmail, yahoo etc]. some thing similar to this [https://stackoverflow.com/questions/8271578/check-if-an-...
Vishal Kumar C V's user avatar
0 votes
0 answers
469 views

Smart Capture - embed on external website - CORS issue

I am facing the below error message, when I am trying to submit the Smart capture form embedded on a Webpage. Strangely the data is correctly passed and saved to the list in SFMC. But only the page ...
Vishal Kumar C V's user avatar
-1 votes
1 answer
848 views

how to create a salesforce object on a marketing cloud smart capture form submission [closed]

I have a landing page with a smart capture form on it. Upon the form submission, the smart capture simply sends the details into specific data Extention. Now, is it possible to create a 'Lead' object ...
MikeT's user avatar
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1 answer
1k views

Add ReCaptcha to SmartCapture Form in Cloud Pages

We are trying to implement Google Recaptcha v2 into our Smart Capture form within a Cloud Page. Here's what we've done so far: Created a Data Extension Created Cloud Pages Collection Added Cloud ...
hologos's user avatar
1 vote
1 answer
2k views

Retrieve data extension values from encrypted CloudPage URL to fill hidden Smart Capture form attribute?

I'm trying to pre-populate the hidden fields on my Smart Capture form from a CloudPage URL to gather survey responses. Here's what I've done so far: I have an email I want to send to data extension &...
kimchi's user avatar
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1 answer
155 views

Redirect CloudPage to an Error Page

I have a Smart Capture form on my CloudPage for lead generation. The DE it fills is using EmailAddress as the primary key. If the user submitting the form already exists in the DE and they attempt to ...
Nicole's user avatar
  • 1
0 votes
1 answer
596 views

Set default value in SmartCapture field using AmpScript

Setting: Customers reveice an email about a webinar offer. In that email, there is a buttnn that redirects to a CloudPagewith a Smart Capture form which they can fill out to attend the webinar. The ...
L Chris's user avatar
0 votes
1 answer
210 views

Marketing Cloud CloudpageURL() link not reading data from data extension for added records in the Data Extension

We have an email linked to a CloudPage that has a smartcapture feature. The DE that is used for the email contains customer info which is exposed to the Cloudpage via ampscript: %%[ var @emailaddress,@...
The Chinese Filipino's user avatar
0 votes
1 answer
929 views

Show/hide Smart Capture form based on AMPScript variable

I have a cloudpage containing a Smart Capture form that submits to a data extension. I am using Smart Capture because a submission then instantly triggers a journey entry. The idea is that a ...
Ben's user avatar
  • 902
0 votes
1 answer
652 views

Upsert Data Extension from the SmartCapture form

I built a for using SmartCapture in a CloudPage where the customers can access from the link in an email. Once the customer fulfils it an click on 'Submit, I would like to store the SubscriberKey in a ...
fromero's user avatar
  • 1,041
1 vote
1 answer
250 views

How to increase the font size for Smart Capture fields in SFMC with <textarea> code?

I've created a SmartCapture in SFMC CloudPage. I want to increase the font size of the field input i.e., when someone fills in their details, that's the font size I want to increase. I've used the ...
Preksha Rathore's user avatar
0 votes
1 answer
586 views

Cloudpages rules for displaying smart capture form

I'm looking for a way to build a rule inside of a cloudpage saying...if a subscriber filled out any smart capture form previously, then that subscriber will no longer see any forms/will not be ...
esgreenberg's user avatar
0 votes
0 answers
695 views

reCAPTCHA in Smart Capture form

I'm trying to implement reCAPTCHA in Smart Capture form, but when I'm trying to submit the form nothing happens, and form data is not captured in the DE. If I remove the reCAPTCHA code it works fine. ...
Harish 's user avatar
  • 111
0 votes
1 answer
577 views

Can a smart capture form on a cloud page be auto-submitted?

We have a smart capture element on a cloud page where we would like to have an auto-submit functionality for the form's fields into a DE. The smart capture form currently works when we manually press ...
Irina's user avatar
  • 3
0 votes
1 answer
636 views

Passing Constant Ampscript Variable to CloudPage Smart Form

I created an email with a CloudPage button link. We will have different emails leading to this cloudpage which contains a smartcapture form, but I want to track which email drove the subscriber to the ...
John Williams's user avatar
0 votes
1 answer
801 views

Multiple landing pages linked between them with SmartCapture submit button

I created 3 landing pages, each of them has a smartcapture form inside. These forms (questionnairs) should be linked between them. I've been able to link these 3 landin pages through the SmartCapture ...
Margaret's user avatar
0 votes
1 answer
207 views

Starting a journey with smart capture value submition but depending on the field value submitted [closed]

I have a data extension and a smart capture landing page which submits its value to that DE. Now I would like to trigger a journey when a user fills a form but the extra step would be to check if ...
Sandeep Thapa's user avatar
0 votes
1 answer
937 views

Using AMPScript to fill SubscriberKey in Smart Capture Form in Salesforce Marketing Cloud

I know I may be asking something very basic but I can´t get it to work. I'm trying to fill the SubscriberKey field in the SmartCapture form with no success. What I'm trying to do is use a Concat ...
VaCo's user avatar
  • 11
0 votes
1 answer
991 views

SFMC > Cloud page > Smart capture > Field size

I've created a cloud page, and added a smart capture form. I want to change the size of the fields - the look of it. I want to increase the size of only one field while keeping others the same. Any ...
Preksha Rathore's user avatar
0 votes
1 answer
281 views

Embed Smart Capture Forms on multiple pages

I've not used Smart Capture forms before, but I've been tasked with replacing all the 'contact us' forms on the website with them. There are at least 30 different pages on the website with 'contact us'...
Laurac's user avatar
  • 1
2 votes
1 answer
972 views

Is it possible to increase the size of the text boxes in a Smart Capture Form in Marketing Cloud?

Just wondering if there's any css for this that can be used to increase the text box sizes on certain fields?
Antonio De Palma's user avatar
1 vote
1 answer
997 views

Smart Capture Form - insert record into Salesforce

I have a Cloud Page with a Smart Capture form. The Smart capture form works as intended and stores the information into a specific Data Extension. In addition to that, I would like to capture the ...
Miha Iancu's user avatar
0 votes
1 answer
1k views

Marketing Cloud Smart Capture and Subscriber Key

I am facing a quite bang-against-the-wall, but common (I believe), scenario: I have records in my NL Data Extension to which I send monthly newsletters. My All Subscribers List is therefore updated ...
Stefano Crepaz's user avatar
0 votes
0 answers
625 views

Smart Capture form: adding a 'free-form / please specify' option to multiple choice question

We would like to avoid coding a custom form with a custom cloud page, and use SFMC's Smart Capture functionality since we've got a rather simple requirement (collect order quantities and titles of our ...
nix9247's user avatar
  • 538
0 votes
1 answer
1k views

How to redirect Smart Capture Form Submit depending on dropdown selection

I have a smart capture form that is capturing data for a competition we are holding. When the user submits the form it redirects to another cloudpage which has a little thank you message. On this ...
Matias Salinas's user avatar