Questions tagged [smart-capture]

Use it for questions related to smart capture functionality in Landing Pages and Web Studio.

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how to create a salesforce object on a marketing cloud smart capture form submission [closed]

I have a landing page with a smart capture form on it. Upon the form submission, the smart capture simply sends the details into specific data Extention. Now, is it possible to create a 'Lead' object ...
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1answer
34 views

Add ReCaptcha to SmartCapture Form in Cloud Pages

We are trying to implement Google Recaptcha v2 into our Smart Capture form within a Cloud Page. Here's what we've done so far: Created a Data Extension Created Cloud Pages Collection Added Cloud ...
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24 views

creating a salesforce lead on smart capture submission

I have a Cloud Page with a Smart Capture form. The Smart capture form works as intended and stores the information into a specific Data Extension. In addition to that, I would like to capture the POST ...
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1answer
52 views

Retrieve data extension values from encrypted CloudPage URL to fill hidden Smart Capture form attribute?

I'm trying to pre-populate the hidden fields on my Smart Capture form from a CloudPage URL to gather survey responses. Here's what I've done so far: I have an email I want to send to data extension &...
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12 views

Smart Capture does not capture data in data extension

I am trying to set up a Cloud Pages form using a smart capture component. For that I created a data extension with the fields I need to populate. When I add them to the smart capture field and test ...
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33 views

Set default value in SmartCapture field using AmpScript

Setting: Customers reveice an email about a webinar offer. In that email, there is a buttnn that redirects to a CloudPagewith a Smart Capture form which they can fill out to attend the webinar. The ...
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1answer
37 views

Marketing Cloud CloudpageURL() link not reading data from data extension for added records in the Data Extension

We have an email linked to a CloudPage that has a smartcapture feature. The DE that is used for the email contains customer info which is exposed to the Cloudpage via ampscript: %%[ var @emailaddress,@...
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1answer
96 views

Smart capture - prefill form on external web page

Is it possible to create a smart capture form using cloudpages, prefill the fields in the same form (using process like outlined in the link below), and then embed the form on an external web page (...
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1answer
77 views

Show/hide Smart Capture form based on AMPScript variable

I have a cloudpage containing a Smart Capture form that submits to a data extension. I am using Smart Capture because a submission then instantly triggers a journey entry. The idea is that a ...
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0answers
34 views

Update a data extension record with a smart capture

I have a DE with the following attributes: FirstName, LastName, EmailAddress and AcceptanceFlag, that is a checkbox. I send an email to all the records in the DE that contains a link to a landing page....
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1answer
73 views

Upsert Data Extension from the SmartCapture form

I built a for using SmartCapture in a CloudPage where the customers can access from the link in an email. Once the customer fulfils it an click on 'Submit, I would like to store the SubscriberKey in a ...
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1answer
31 views

How to increase the font size for Smart Capture fields in SFMC with <textarea> code?

I've created a SmartCapture in SFMC CloudPage. I want to increase the font size of the field input i.e., when someone fills in their details, that's the font size I want to increase. I've used the ...
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1answer
62 views

Cloudpages rules for displaying smart capture form

I'm looking for a way to build a rule inside of a cloudpage saying...if a subscriber filled out any smart capture form previously, then that subscriber will no longer see any forms/will not be ...
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32 views

How to redirect Smart Capture Form Submit depending on radio button selection

I have a form in CloudPage with a question based on radio buttons, the possible answers are YES and NO. I need to show a message based on the VALUE (YES or NO) selected by the customer. How can I ...
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65 views

reCAPTCHA in Smart Capture form

I'm trying to implement reCAPTCHA in Smart Capture form, but when I'm trying to submit the form nothing happens, and form data is not captured in the DE. If I remove the reCAPTCHA code it works fine. ...
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1answer
35 views

Can a smart capture form on a cloud page be auto-submitted?

We have a smart capture element on a cloud page where we would like to have an auto-submit functionality for the form's fields into a DE. The smart capture form currently works when we manually press ...
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1answer
68 views

Passing Constant Ampscript Variable to CloudPage Smart Form

I created an email with a CloudPage button link. We will have different emails leading to this cloudpage which contains a smartcapture form, but I want to track which email drove the subscriber to the ...
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1answer
42 views

Multiple landing pages linked between them with SmartCapture submit button

I created 3 landing pages, each of them has a smartcapture form inside. These forms (questionnairs) should be linked between them. I've been able to link these 3 landin pages through the SmartCapture ...
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1answer
27 views

Starting a journey with smart capture value submition but depending on the field value submitted [closed]

I have a data extension and a smart capture landing page which submits its value to that DE. Now I would like to trigger a journey when a user fills a form but the extra step would be to check if ...
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1answer
67 views

Using AMPScript to fill SubscriberKey in Smart Capture Form in Salesforce Marketing Cloud

I know I may be asking something very basic but I can´t get it to work. I'm trying to fill the SubscriberKey field in the SmartCapture form with no success. What I'm trying to do is use a Concat ...
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1answer
91 views

SFMC > Cloud page > Smart capture > Field size

I've created a cloud page, and added a smart capture form. I want to change the size of the fields - the look of it. I want to increase the size of only one field while keeping others the same. Any ...
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83 views

SFMC - Cloud page - Smart capture - CloudPages Data Extensions

I added 'Smart Capture' to a cloud page, and selected 'CloudPages Data Extension' as the 'Data target'. As you can see in the image, it had the option of selecting 'terms and conditions'. However, I ...
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1answer
218 views

Smart Capture - Subscriber Key (hidden field) automatically populated with same value as Email Address

I have created a basic Smart Capture (name, first name, email address...) form in Cloud Pages. I also have the Subscriber Key as a hidden field. I would like it to be automatically populated with the ...
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1answer
36 views

Embed Smart Capture Forms on multiple pages

I've not used Smart Capture forms before, but I've been tasked with replacing all the 'contact us' forms on the website with them. There are at least 30 different pages on the website with 'contact us'...
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1answer
87 views

Is it possible to increase the size of the text boxes in a Smart Capture Form in Marketing Cloud?

Just wondering if there's any css for this that can be used to increase the text box sizes on certain fields?
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1answer
186 views

Smart Capture Form - insert record into Salesforce

I have a Cloud Page with a Smart Capture form. The Smart capture form works as intended and stores the information into a specific Data Extension. In addition to that, I would like to capture the ...
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1answer
216 views

Marketing Cloud Smart Capture and Subscriber Key

I am facing a quite bang-against-the-wall, but common (I believe), scenario: I have records in my NL Data Extension to which I send monthly newsletters. My All Subscribers List is therefore updated ...
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84 views

Smart Capture form: adding a 'free-form / please specify' option to multiple choice question

We would like to avoid coding a custom form with a custom cloud page, and use SFMC's Smart Capture functionality since we've got a rather simple requirement (collect order quantities and titles of our ...
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33 views

Can i use SSJS to pass smartcapture form value into step2 page

I created a smart capture form and want to pass the form data into processing page on which i want to update the salesforce object using AMP script function. I am running into issues when i use SSJS ...
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0answers
28 views

How to Identify the specific SMART CAPTURE within Web Studio which captured a given Contact Key

I am given the task of identifying the specific cloud page which is capturing the most number of Leads! My account has N number of Smart Capture forms. As you can notice about 200+ new Leads have ...
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1answer
198 views

How to redirect Smart Capture Form Submit depending on dropdown selection

I have a smart capture form that is capturing data for a competition we are holding. When the user submits the form it redirects to another cloudpage which has a little thank you message. On this ...
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0answers
91 views

Create a Custom Unsubscribe Page with Smart Capture

I am trying to follow this document to create a custom landing page for Unsubscribe. https://help.salesforce.com/articleView?id=mc_es_create_a_custom_unsubscribe_page_using_smart_capture.htm&type=...
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1answer
85 views

Updating DE through SmartCapture in CloudPage [duplicate]

Consider a scenario where a mail will be sent to contacts in Data Extension. The mail contains a button that will redirect to CloudPage. This cloud page has a smart capture that will prepopulate ...
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80 views

Smart Capture Form Embed Not Redirecting

I've created a landing page with just a Smart Capture form. The form's submit options include a redirect to another Cloud Page. When I test the page/form on its own, the record is inserted and the ...
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1answer
83 views

Web collect: make the record enter a journey right away

I have a web collect form and I need the inserted data to enter a journey. I'm basically trying to replicate the smart capture entry event. The reason why I can't use a smart capture is that it ...
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0answers
23 views

Adding Google re-captcha to smart capture form won't submit

I have followed the instructions from several videos and the standard method to add the re-captcha which should work but the live form won't submit now. Anyone have a solution?
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1answer
109 views

Removing CloudPages Default Styles

After building a SmartCapture form in CloudPages, the publish process pushes in "smartcapture-form.css" that overrides much of the CSS I've written. I'm new to SFMC and can't seem to find where to ...
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0answers
93 views

Transfer Smart Capture Form to Code View in Cloud Pages

Is it possible to transfer a smart capture form that was created in content builder over to a code view marketing cloud page? I essentially want to move it to custom code, but I cannot figure out how ...
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1answer
45 views

Can i send two seprate email to two different person using 1 journey in marketing cloud [duplicate]

I Have an cloud page with smart capture form that is pushing data to data extension. What i want is, when user fill the form and become a subscriber will get an email and at the same time i want to ...
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1answer
96 views

Can i send email to the subscriber and same email to 3rd person at same time using journey bulider on submit of smart capture form

I have a cloud page in SMFC with the smart capture form. The form is submitting the data to DE working fine. I have created a journey to send a email, when user fill the smart capture form in my ...
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1answer
89 views

SmartCapture: making pre-populated fields non-editable?

We created a SmartCapture form on a Marketing Cloud cloud page to be used for a data enrichment campaign. As part of the design, we have 2 pre-populated fields: physical address and account ID. Both ...
4
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1answer
282 views

Problem with creating a new lead in journey builder from SmartCapture form

I have encountered the following and would like to know if this is a bug or is this intentional, and whether there is a workaround. We are using a SmartCapture form on CloudPages to capture Leads. ...
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1answer
271 views

Can i set variable value into Smart Capture submit option url

I have an cloud page which include smart capture form, which having a checkbox, email, country and address fields. I am setting variable value to true and false using jQuery if checkbox is true or ...
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2answers
621 views

Use Cloud page directly on a website?

Is it possible to integrate SFMC Cloudpages (Landing Page or Smartcapture form) directly inside a website to create - for example - a preference center on the user account? If yes, what would be the ...
0
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1answer
282 views

Not able to find smart capture form while defining entry source in journey builder

Hi i am creating a new journey and trying to add a data source in it but its not showing me the smart capture form. I have included that form in my cloud pages and checked it for using in journey. I ...
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1answer
664 views

Trigger Email Send Notification from a smart capture submission

I have a landing page built in cloud page in SMFC with the smart capture form. The form is submitting the data to a DE table just fine. Currently right now I am exporting this data manually to sftp ...
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1answer
35 views

Why would a cloud page not show in Journey Builder if the form has a name and id

Does anyone know what I need to change to the below HTML to get the form to show up in Journey Builder or is something else needed? The ID and name are unique. <script id="smartcapture-...
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1answer
566 views

SmartCapture (Marketing Cloud) how to set hidden attribute value

I created a SmartCapture inside my Cloud Page and relate a data extension called ReviewDE to it. One attribute "description" is to be hidden and I want to set via Ampscript/SSJS or in any other way. ...
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1answer
227 views

How to update Contact or Lead Salesforce object from CloudPage using AmpScript

I have this piece of code. Upon adding this to the CloudPage, it break the page and show 500-Internal Server Error. According to me "UpdateSingleSalesforceObject" is causing this behavior.Can somebody ...
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1answer
362 views

Populating dynamic redirect in landing pages

We have a large survey which I have divided into 3 forms. On completion of each smart capture form I am trying to append some personalised elements so they get picked up in the next form so we can ...