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Questions tagged [smart-capture]

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Use it for questions related to smart capture functionality in Landing Pages and Web Studio.

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46 views

Updating DE through SmartCapture in CloudPage

Consider a scenario where a mail will be sent to contacts in Data Extension. The mail contains a button that will redirect to CloudPage. This cloud page has a smart capture that will prepopulate ...
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25 views

Smart Capture Form Embed Not Redirecting

I've created a landing page with just a Smart Capture form. The form's submit options include a redirect to another Cloud Page. When I test the page/form on its own, the record is inserted and the ...
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1answer
47 views

Web collect: make the record enter a journey right away

I have a web collect form and I need the inserted data to enter a journey. I'm basically trying to replicate the smart capture entry event. The reason why I can't use a smart capture is that it ...
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9 views

Adding Google re-captcha to smart capture form won't submit

I have followed the instructions from several videos and the standard method to add the re-captcha which should work but the live form won't submit now. Anyone have a solution?
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1answer
52 views

Removing CloudPages Default Styles

After building a SmartCapture form in CloudPages, the publish process pushes in "smartcapture-form.css" that overrides much of the CSS I've written. I'm new to SFMC and can't seem to find where to ...
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0answers
41 views

Transfer Smart Capture Form to Code View in Cloud Pages

Is it possible to transfer a smart capture form that was created in content builder over to a code view marketing cloud page? I essentially want to move it to custom code, but I cannot figure out how ...
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1answer
37 views

Can i send two seprate email to two different person using 1 journey in marketing cloud [duplicate]

I Have an cloud page with smart capture form that is pushing data to data extension. What i want is, when user fill the form and become a subscriber will get an email and at the same time i want to ...
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1answer
56 views

Can i send email to the subscriber and same email to 3rd person at same time using journey bulider on submit of smart capture form

I have a cloud page in SMFC with the smart capture form. The form is submitting the data to DE working fine. I have created a journey to send a email, when user fill the smart capture form in my ...
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1answer
36 views

SmartCapture: making pre-populated fields non-editable?

We created a SmartCapture form on a Marketing Cloud cloud page to be used for a data enrichment campaign. As part of the design, we have 2 pre-populated fields: physical address and account ID. Both ...
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1answer
118 views

Problem with creating a new lead in journey builder from SmartCapture form

I have encountered the following and would like to know if this is a bug or is this intentional, and whether there is a workaround. We are using a SmartCapture form on CloudPages to capture Leads. ...
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1answer
86 views

Can i set variable value into Smart Capture submit option url

I have an cloud page which include smart capture form, which having a checkbox, email, country and address fields. I am setting variable value to true and false using jQuery if checkbox is true or ...
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2answers
116 views

Use Cloud page directly on a website?

Is it possible to integrate SFMC Cloudpages (Landing Page or Smartcapture form) directly inside a website to create - for example - a preference center on the user account? If yes, what would be the ...
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22 views

Smart capture forms - is there a way to bulk upload information in same field?

We're looking to streamline a process that involves members of the business without access to SFMC. I want to set up a smart capture form that another member of the business can then upload a list of ...
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29 views

Simplest way to perform additional processing on the submitted values from a Smart Capture form?

I have a Smart Capture form that needs to perform some additional processing on the values that are submitted (in Ampscript) as well as submitting them to a data extension. This documentation page ...
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1answer
109 views

Not able to find smart capture form while defining entry source in journey builder

Hi i am creating a new journey and trying to add a data source in it but its not showing me the smart capture form. I have included that form in my cloud pages and checked it for using in journey. I ...
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1answer
192 views

Trigger Email Send Notification from a smart capture submission

I have a landing page built in cloud page in SMFC with the smart capture form. The form is submitting the data to a DE table just fine. Currently right now I am exporting this data manually to sftp ...
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1answer
11 views

Why would a cloud page not show in Journey Builder if the form has a name and id

Does anyone know what I need to change to the below HTML to get the form to show up in Journey Builder or is something else needed? The ID and name are unique. <script id="smartcapture-...
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1answer
188 views

SmartCapture (Marketing Cloud) how to set hidden attribute value

I created a SmartCapture inside my Cloud Page and relate a data extension called ReviewDE to it. One attribute "description" is to be hidden and I want to set via Ampscript/SSJS or in any other way. ...
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1answer
116 views

How to update Contact or Lead Salesforce object from CloudPage using AmpScript

I have this piece of code. Upon adding this to the CloudPage, it break the page and show 500-Internal Server Error. According to me "UpdateSingleSalesforceObject" is causing this behavior.Can somebody ...
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1answer
130 views

Populating dynamic redirect in landing pages

We have a large survey which I have divided into 3 forms. On completion of each smart capture form I am trying to append some personalised elements so they get picked up in the next form so we can ...
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1answer
244 views

Upserting with a Smart Capture Form Salesforce Marketing Cloud

I have a very simple page. It has one smart capture form with three fields. It is supposed to insert data into a data extension like below: According to this page I should be able to customise the ...
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1answer
135 views

Add parameter to the Submit link of the Smart capture

Is it possible to add a parameter to the smart capture link via AMP script? I have created a page including Smart capture and passed a parameter via email using AMP Script to the landing page and ...
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0answers
79 views

Redirect to the success/error page after Smart Capture submission

I am trying to implement redirect to success/error page on my Landing Page after Smart Capture submission. User should be redirected to the error page in case he has already submitted form with same ...
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0answers
33 views

Smart Capture Submission only working in Chrome

I have a basic form just capturing data and pushing into a simple DE. form/data capture works fine in chrome but not in any other browser we have tried. Am i missing something i should have enabled ...
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1answer
182 views

SmartCapture form not validating & not passing hidden attributes

We want to enrich existing data about customers using a SmartCapture form. So, what we decided is to send an email to the existing customer audience with a link to a CloudPage with the SmartCapture ...
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1answer
173 views

Cloud Page with SmartCapture to serve as preference center and/or unsubscribe page

I have 2 questions: In an email template, can we set up in the footer section a single one-click-to-unsubscribe link, which would serve as Master Unsubscribe at the BU level? Can we set up a Cloud ...
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1answer
122 views

Add placeholder text to input field in a Smart Capture form

I am trying to make a placeholder text in an input field, but having a hard time making this work. I tried within the js of the capture for document.getElementsByName("toEmail")[0].placeholder = "...
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1answer
93 views

smart capture - info pushed to all subscribers - if yes, how?

So we are thinking of implementing CliodPages in our company. Wondering if the form - Smart Capture - does it save the collected info in the All Subscribers? I found this info on Smart Caputre, ...
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1answer
54 views

Email Can Be Provided Only Once on Smart Capture

We created a landing page in Web Studio and placed a Smart Capture form on it with different fields, including an email address field which is mandatory and is also the Primary Key in the targeted ...
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1answer
93 views

Smart Capture Form - primary key identifier [closed]

we have a workshop at which we'd like to ask the participants to evaluate the quality of the workshop using the SmartCapture form on a cloud page. We have already created the form-related data ...
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0answers
107 views

smart capture javascript validation

I tried to do validation using Javascript on smart capture. When I submit the form it does not seem that the function is running. My code: Form tag: <form id="myId" class="smartcapture-content-...
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2answers
804 views

smart capture vs web collect

We would like to have a web form on our website and let ppl subscribe for our blog. We would like to send a thank you email later on and track those who signed up for the newsletter for a future ...
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2answers
173 views

Marketing cloud - Journey Builder - Smart capture entry

What is the URL of a Cloud page used as a entry point in a Journey? Is it the URL i see on top of the cloud page edit page? But there it's not yet connected to the Journey right? Let me rephrase the ...
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1answer
164 views

Limit Records in a data extension

I created a landing for customers to sign up for an event. This smart capture add and update a data extension. Our goal is only get the first 300 records. Is it possible that when the Data Extension ...
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0answers
189 views

Marketing Cloud SmartCapture javascript validation

I am trying to add field validation with Javascript on a SmartCapture form. The field validation is working, however I get POST 500 (Internal Server Error). For some reason, the post method breaks ...
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2answers
100 views

Prevent access to a smartcapture survey in SFMC

I would like to know if it is possible to prevent that a single person complete twice or more times a survey built using Smart Capture in a Cloud Page.
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1answer
558 views

The better method to prepopulate a smart capture from data extension?

Whats is the better method to prepopulate a smart capture from data extension? I have a data extension named 'CustomerA' that has the fields: name, lastname, emailaddress, idaccount, genre and date ...
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1answer
83 views

Capture location through smart capture or form on custom cloud pages in salesforce marketing cloud

I want to capture location of customers via smart capture or custom form. As there is a huge list of locations (city,state), I want to integrate the same with google map or any other similar database ...
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1answer
312 views

Pass a value via CloudPageURL that will populate a SmartCapture hidden field

I have a SmartCapture form that populates a DE that has three attributes: SubscriberKey Comment Score SubscriberKey and Score are both hidden values, and I want to populate them based on the link ...
2
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1answer
393 views

How do you track clicks in Cloudpages?

I have created cloudpages with smart capture forms. When looking in the "activities" clicks and smartcapture conversions don't seem to be tracking. Is there something I'm missing?
2
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0answers
266 views

Is it possible to have multi-column layout for a smart capture form built using the new Content Builder in Marketing Cloud?

I am using the new Content Builder and all my smart capture fields are currently coming in a single column one after the other. Is there a way to place them side by side or i.e. have a 3 column layout ...
2
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1answer
169 views

Configuring Smart Capture in Landing Page

I created a form on landing page by dragging Smart Capture gear. Smart Capture could validate fields with a few selection, but not exactly what I want. I also want to use a parameter in the browser, ...
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1answer
499 views

Validate duplicate form information in a Cloudpage smart capture form

I've created a simple landing page in Cloud Pages using the new Content Builder editor. I've then created a simple smart capture form for a survey to send to customers. This smart capture form is ...
3
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1answer
195 views

Can ClaimRow() be used to generate a unique ID for a Data Extension?

I want to generate a unique ID in a Data Extension each time a record is created via SmartCapture using Cloud Pages. I am trying to use the ClaimRow() function to do this by pulling the unique ID ...
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1answer
149 views

How to create a smart capture that creates a record in salesforce

To create a salesforce record using smart capture, should I use only AMPscript? And where can I insert an AMPscript to run when the user clicks submit on my form?
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0answers
315 views

500 (Internal Server Error) with Smart Capture Form [closed]

I have previously built forms and had no issue. With this newest form I've built, I am receiving a 500 (Internal Server Error) when attempting to submit the form on PC browsers in IE & Chrome (...
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1answer
342 views

Cloud Page, Smart Capture and AmpScript Pre filling fields

I'm trying to input a field into a smart capture form using the code below for the first content block. I've tried to get this working a number of times and searched here also, similar to the ...
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1answer
357 views

Is it possible to submit to multiple Data Extension in a single Smart Capture Form Submit?

In my customer registration form, I have an address field that may have dynamic number of addresses. It's not possible to create a lot of address fields in single Data Extension. So I create another ...
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1answer
192 views

Looking for Cloudpage ID personalization string

Is there any personalization string to retrieve cloud page ID within the same cloud page as i am using the smart capture form on it i have cloud page id as a hidden field. I am adding it to the data ...
1
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1answer
315 views

Smart Capture / Jquery conflict

I have created a smart capture form in the MC which is working just fine. However, I have now am working on enhancing the form and I noticed that once I add the Jquery library to the page the submit ...