Questions tagged [slack]

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Salesforce and Slack custom integration

I am working on a Salesforce and Slack integration. I have created the public site and the REST service to communicate with Slack - in short: sync up Salesforce Chatter with Slack. While posting a ...
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FIELD_INTEGRITY_EXCEPTION: Can't create PendingServiceRouting object because the status of the work item is completed.: WorkItem ID

I am not able to figure out what condition handles this error. A flow that creates PSR records, and input workItemId is newly created Swarm Member record Id (just before this create record node) and ...
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Create a Slack channel from Salesforce flow

I am trying to use the new Salesforce flow action to create a Slack channel, in my Summer '22 sandbox. The action requires inputting a Slack app id and a Slack workspace id. When I enter these and run ...
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Salesforce Guest User failing invokePostMessage

Context: I am trying to send a slack message when we receive survey response. A survey link is send to the users, the users can fill up the survey back (no need of login). I created a process builder ...
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Problems in decoding in request from slack

I have problem of decoding when I get POST request from my Slack app. I get it when I push the approve button. When I debug the responce in @RestResourse class : @RestResource(UrlMapping='/...
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1 answer
368 views

Einstein Bot to Auto End Session if Idle

I'm currently using Einstein Bots to make the user interact with the bot through Slack. Is there a way to make an Einstein Bot automatically end the chat session if customer is idle, or end the ...
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Visitor Name in Einstein Bot welcome dialog

Hi I'm working with einstein bot for user to be able to chat to the bot thru slack, without any pre-chat form, user can just type anything and bot will response with welcome dialog. I'm trying to make ...
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Redirect to Object Record page on Salesforce Mobile from Slack App [closed]

I have requirements from Customer : Create a button on Object Record Page which sends message with link to this Record in Slack , So when a user clicks on it , It will open the record page in ...
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Can we restrict salesforce Field values on slack after sending record from salesforce?

I have integration with slack and salesforce. Now i want to display some specific field values of salesforce on slack After sending a record from salesforce. Can someone help me that how can i ...
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Does / will Slack posts appear in a case feed like chatter posts do?

The good thing (for us) about chatter, is that chat posts appear as a feed item with a time stamp in the case feed. For many reasons we would like to migrate from chatter to Slack. BUT Will a slack ...
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When configuring a custom object in Slack Setup ( on Salesforce) -> Add the Custom object and fields-> Automatic Activation fails. Please advice

When configuring a custom object in Slack Setup ( on Salesforce) -> Add the Custom object and fields-> Automatic Activation fails. Please advice. Error message : Failed to automatically activate ...
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Error when trying to setup integration between slack and salesforce

I'm trying to setup slack app step 5 "Automation Configuration". When I click on New Message Destination button it throws an error: Attempt to de-reference a null object. This page has an ...
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