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Questions tagged [slack]

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How Can I Test The Basic AppMention Event Using Salesforce SDK for Slack?

I'm working with Salesforce Slack SDK, but I don't understand how can I test the app_mention event due to there are no examples and the documentation is not clear at all, I request help for test this ...
David Paucar's user avatar
1 vote
1 answer
36 views

Link a Slack Channel button from Account doesn't display all existing Slack channels

If you are using Sales Cloud for Slack integration, your Account (or Opportunity) object gets a new button called Link a Sales Channel Clicking the button offers the option to create a new Slack ...
cropredy's user avatar
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0 votes
0 answers
27 views

How can I return the Slack slash command in Apex Salesforce with the Slack SDK in Apex?

I am working with the Slack SDK in Salesforce with Apex to handle Slash Commands where I want there to be persistence of what the user asks (/test create a new channel) this I want to keep as a ...
David Paucar's user avatar
3 votes
0 answers
34 views

Alternatives to Apex SDK for Slack Integration Due to SLACK Feature Issue in Salesforce

I'm working on a Salesforce managed package for enhancing productivity with Slack integration. We've been using the Apex SDK for Slack (Beta), but encountered an issue: including "SLACK" in ...
Santiago Camargo's user avatar
2 votes
1 answer
145 views

Send Slack Notifications with a flow in Salesforce doesn't Work

We're currently facing an issue while trying to set up a flow in Salesforce to send messages to Slack when specific fields are updated in an opportunity. Here's what we've done so far: Connected ...
user145782's user avatar
0 votes
1 answer
159 views

Flow Send to Slack fails with "Salesforce user isn’t connected to Slack. Reinstall the app in Slack, or reconnect the app’s Salesforce user to Slack"

Use case was to create custom notifications (via Screen Flow-associated Quick Action) into a Slack Sales Channel that was already associated to the Account record. Running user has all necessary SFDC ...
cropredy's user avatar
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0 votes
1 answer
83 views

Slack slackv2 Version

i need to install slack in my org but i can't find the lastest version. this is the namespace prefix version: Slackv2. i only can find this : https://appexchange.salesforce.com/appxListingDetail?...
Juan Correa's user avatar
1 vote
0 answers
95 views

How to Get Custom Slack App Channel ID via Slack API

I'm currently working with the Slack API and facing a specific challenge. I need to obtain the channel ID for a custom Slack app. To clarify, I'm not looking for the IDs of regular Slack channels, ...
Mamed's user avatar
  • 129
1 vote
1 answer
71 views

Service Cloud for Slack - create private channel fails

In our Service Cloud for Slack setup, when a user (customer support agent) tries to start a swarm in a new Private slack channel in our workspace, the following error ensues: This error occurred when ...
cropredy's user avatar
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0 votes
0 answers
134 views

Records created via Slack Sales App into Salesforce

I recently integrated slack with salesforce and tried creating records in salesforce via slack's Sales app shortcut "Create a Record". The record is being created but I am unable to find any ...
Sahil Acharya's user avatar
0 votes
0 answers
79 views

Flow using "Send Slack Message" element and a view

I want to send a Slack message from a flow using a view, and there is a beta release for this that I want to try out in a sandbox. The flow does send a plain text Slack message without a view. So this ...
Daniel Wretman's user avatar
2 votes
1 answer
789 views

Slack Messages not sending from Salesforce Flow in Sandbox

apologies if this is a dumb question, but I've searched for hours for answers and just could not find anything. I'm debugging an auto-scheduled flow to send a slack message in Sandbox. When I debug ...
m0bb_d33p's user avatar
0 votes
1 answer
200 views

Error when connecting the Slack app to my dev Salesforce org

I've just created a Slack channel as a test for myself and I wanted to add the Salesforce to Slack integration by linking Slack to my dev org. However, when I click on 'Allow' to add the integration, ...
Maria C.'s user avatar
0 votes
0 answers
166 views

Open a modal in Slack using Slack API

I have created a basic Slack app on api.slack.com and successfully implemented a button that can be sent to a Slack channel using Apex. However, I'm currently facing an issue where clicking on the ...
Mamed's user avatar
  • 129
0 votes
0 answers
197 views

How do I send a Salesforce custom notification to Slack Channel and not as a DM through the Slack App?

As the title says, I am creating a custom notification (So that buttons and actions can be included in the message) to send to Slack through Salesforce. I am needing it to send when a record is ...
swki's user avatar
  • 1
1 vote
1 answer
541 views

Record Link Unfurling in Salesforce for Slack

With the new Salesforce for Slack integration (new as of Spring 2023), I am unable to get a Salesforce Record Link (for Opportunity) unfurled as expected (Unfurled Links in Slack Messages). When using ...
Benjamin Luehrs's user avatar
0 votes
1 answer
30 views

Trigger a Salesforce flow from Bolt SDK

I am building Slack App using Bolt SDK. Based on tutorial I have create a app.js: const { App } = require('@slack/bolt'); const jsforce = require('jsforce'); // Initializes your app with your bot ...
Mamed's user avatar
  • 129
1 vote
0 answers
34 views

Custom Notification is adding decimal points to a Salesforce field when posting in Slack

We have a notification built in Salesforce Notification Builder that is sent to a slack channel whenever an Opportunity is Closed. Part of the notification displays a number field from the Opportunity....
DrElyk's user avatar
  • 43
0 votes
0 answers
84 views

Can multiple Slack users connect to a Salesforce Org using a single Salesforce user?

Is there a way to synchronize multiple Slack users with a Salesforce Org using a single Salesforce user, considering that I have integrated Slack and Salesforce using Salesforce For Slack Apps or Ape ...
Mamed's user avatar
  • 129
0 votes
2 answers
185 views

How to @mention salesforce user in a slack slack post

How can I @mention salesforce user in a slack post? What is the correct syntax?
Dedo's user avatar
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0 votes
0 answers
45 views

Salesforce for Slack App integration with one single user

If there alternative way to everyone in slack to use single salesforce user? I want to trigger salesforce flow from slack only using single user in salesforce? Open to any crazy idea (except api :) )
Mamed Mamedov's user avatar
0 votes
0 answers
56 views

Custom Slack App to run commands from Slack to Salesforce

Problem Statement: We have our UAT org whose access is restricted. Any time we want to run any test classes/any code in Dev Console etc, we need to reach to our admins and they do the tasks. This ...
Akhilesh Kumar's user avatar
0 votes
1 answer
111 views

Getting an "internal server error" when trying to install Sales Cloud for Slack

Receiving the following error when trying to install Sales Cloud for Slack - An internal server error has occurredAn error has occurred while processing your request. Please indicate the URL of the ...
DanniSFDC's user avatar
1 vote
0 answers
104 views

'Apex request count has exceeded limit' error in Flow

I got the following error: Error Occurred During Flow "Send Slack Messages": Apex request count has exceeded limit. The "Send Slack Messages" flow is a custom flow that simply ...
kumquat3's user avatar
2 votes
1 answer
1k views

Why is my Send Slack Message getting stuck and not posting to Slack?

I have created a Flow with a Send To Slack action when I changed an Opportunity. I have configured the action according to these instructions: https://help.salesforce.com/s/articleView?id=sf....
Swisher Sweet's user avatar
1 vote
1 answer
1k views

How to Post Message to Slack Using System User?

We are using the Slack: Post Message Apex Action in Flow to publish a Slack Message when an field value is changed on Opportunity: When the message is posted on Slack, it shows that it is posted by ...
Swisher Sweet's user avatar
1 vote
2 answers
135 views

Automate or simplify post-install steps for Packaged Flows

I am planning to add a few Flows to my Managed Packages. E.g.: Record Triggered Flow Templates that detects certain conditions Screen Flows that define UI for Slack notifications sent out from 1.) ...
Robert Sösemann's user avatar
1 vote
1 answer
1k views

How to specify fields shown in Slack when publishing a Slack Message from Flow?

We are using the Slack: Post Message Apex Action in Flow to publish a Slack Message when an field value is changed on Opportunity. The default fields when the message is posted in Slack are: Close ...
Swisher Sweet's user avatar
0 votes
1 answer
356 views

Is it possible to create a Slack App that launches a Screen Flow that doesn't require a user to authenticate into Salesforce?

I've coded a custom Slack App that leverages a Slash Command to launch a screen flow in Slack, without the user needing to be in Salesforce or for it to be triggered from Salesforce. However, in order ...
Hans Sweeting's user avatar
0 votes
2 answers
621 views

Send message to Slack without sending the record

I am new to the slack integration. I want to use a flow to send a message to slack. For security reasons I don't want to send record information, just a custom message. I can use email to send it, but ...
Travis's user avatar
  • 352
2 votes
1 answer
333 views

Unable to test a trigger that post a Slack message via Apex

I receive a ApplicationException: Error processing ChatPostMessageRequest when I run this Apex test for my simple PoC of the Apex SDK for Slack. @IsTest private static void onNewAccount() { ...
Robert Sösemann's user avatar
1 vote
1 answer
250 views

Flexible View Component for Slack Record notifications

I am playing around with the newly released Apex SDK for Slack and want to built a simple Record Notification feature into my Salesforce app. When a record of specific custom object is inserted it ...
Robert Sösemann's user avatar
3 votes
1 answer
143 views

Passing params to Salesforce Screen Flow in Slack

I am trying to show a Salesforce Screen Flow in Slack with the new native Salesforce-Slack integration. I enabled my screen flow for Slack but I when I do this, I can no longer pass any input variable ...
Dedo's user avatar
  • 5,007
0 votes
1 answer
2k views

Direct Message and @mention Slack users from Salesforce integration

I have a Salesforce/Slack integration based on the new native capabilities released in Summer '22. I can't find how to @mention someone on the slack message I send from SF flow and how to write the ...
Dedo's user avatar
  • 5,007
1 vote
1 answer
903 views

FIELD_INTEGRITY_EXCEPTION: Can't create PendingServiceRouting object because the status of the work item is completed.: WorkItem ID

I am not able to figure out what condition handles this error. A flow that creates PSR records, and input workItemId is newly created Swarm Member record Id (just before this create record node) and ...
mkzyk's user avatar
  • 55
1 vote
0 answers
537 views

Create a Slack channel from Salesforce flow

I am trying to use the new Salesforce flow action to create a Slack channel, in my Summer '22 sandbox. The action requires inputting a Slack app id and a Slack workspace id. When I enter these and run ...
Dedo's user avatar
  • 5,007
3 votes
1 answer
3k views

Einstein Bot to Auto End Session if Idle

I'm currently using Einstein Bots to make the user interact with the bot through Slack. Is there a way to make an Einstein Bot automatically end the chat session if customer is idle, or end the ...
Arief Gunawan Tjiptorahardja's user avatar
0 votes
1 answer
606 views

Visitor Name in Einstein Bot welcome dialog

Hi I'm working with einstein bot for user to be able to chat to the bot thru slack, without any pre-chat form, user can just type anything and bot will response with welcome dialog. I'm trying to make ...
Arief Gunawan Tjiptorahardja's user avatar
0 votes
1 answer
420 views

Redirect to Object Record page on Salesforce Mobile from Slack App [closed]

I have requirements from Customer : Create a button on Object Record Page which sends message with link to this Record in Slack , So when a user clicks on it , It will open the record page in ...
Vitalii Dehnerys's user avatar
1 vote
0 answers
81 views

Does / will Slack posts appear in a case feed like chatter posts do?

The good thing (for us) about chatter, is that chat posts appear as a feed item with a time stamp in the case feed. For many reasons we would like to migrate from chatter to Slack. BUT Will a slack ...
Mark Jordens's user avatar
0 votes
1 answer
1k views

Error when trying to setup integration between slack and salesforce

I'm trying to setup slack app step 5 "Automation Configuration". When I click on New Message Destination button it throws an error: Attempt to de-reference a null object. This page has an ...
Dmitry Prozorovskiy's user avatar
1 vote
0 answers
670 views

Slack Messages Not Sending on Standard Objects - Via Slack Integration with Salesforce

It's been over a year since the original post, and I'm running into a similar error again. I've quote the original posting below here, but wanted to add additional details to hopefully come across a ...
Alexis Frisch's user avatar