Questions tagged [sfmc-einstein]

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Can I add a wait step after journey and then add a query?

I have a question - I run an automation with 3 queries and a journey. The 3rd query is suppose to run after the journey, as this is the reporting query that logs users who entered the journey. Is it a ...
0 votes
1 answer
560 views

Is it possible to add collect tracking code(Einstein Recommendation snippet) to Mobile app

In Einstein Email Recommendation, I could see that we can add the javascript snippet to website in order to track customer behaviour and send data to Einstein. After reading through the salesforce ...
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1 answer
228 views

Send Time Optimization across business units

I have a lot of child business units handling marketing sends on country levels. All of these child business units have Einstein STO turned on. Some links in the mails sent on child business unit ...
2 votes
1 answer
663 views

New behavioral triggers Abandoned Cart block showing one product twice with regular and sales price

We are using the new Behavioral triggers block and we are having an issue... Most of the time, the product is showing twice. It appears to be showing the Master and Variant from the catalog. But I ...
2 votes
2 answers
1k views

Einstein STO split test in Journey Builder

In Marketing Cloud I have 79.131 Email addresses, and 10.939 of these have an Assigned Personalized Send Time. In Marketing Cloud Journey Builder I want to split my audience into two: I want those ...
1 vote
1 answer
142 views

Is there a remaining duration of the profile data in the IGO_Profile?

do someone know if there is a remaining duration of the profile data in the IGO_Profile. Will the data be deleted after a certain period of time? Unfortunately, I haven't found anything. Thank you for ...