Questions tagged [send-email]

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1answer
50 views

Automatically select audience for an email send

We are using Salesforce standard reports as audience in Marketing Cloud. The customer always use audience "A" with email "B", so i would like to know if there is a way to automatically select a ...
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2answers
363 views

Block an email send from a certain email address

I am using the preheader to read some information from the email using AMPScript and then use it in a Lookup to create a Dynamic Sender Profile. This method is what i was looking for but the preheader ...
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2answers
661 views

Send an Email in Hindi or Other Language

When I try to send an email with hindi words via Send Email button in email related list in Case, its allowing me to copy hindi the content and paste it in email body and subject [![enter image ...
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1answer
829 views

Edit properties of a Visualforce Email Template in apex so the email sent through Messaging.sendEmail() will have the most recent data in it

I have a visualforce email template that displays the list of Opportunity records that are populated using a visualforce component. I'm using this email template in a schedulable class. The HTML ...
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1answer
1k views

Sending emails out via ProofPoint/Exchange(office365)

We are required to monitor all in and out bound emails. we use ProofPoint. However, we want to send emails out from SalesForce but we need to monitor them with ProofPoint. Is there a way within ...
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1answer
44 views

Document Reminder Emails from Case

On the Case object I have several flags: "Annex D" "Proof of Ownership" "MPAN" "Annex I" "Company Car" "Documents Uploaded" etc. Each flag is getting checked when the corresponding document get ...
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1answer
148 views

Salesforce Contact's Email Sends empty

I have salescloud and marketing cloud integrated via connector. If I do a salesforce send to a report, emails go through ok, and the tracking information goes back to salescloud: http://imgur.com/a/...
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1answer
1k views

What custom fields can I include in the SFMC send log?

I've just set up a SFMC send log and have included a few custom fields. But at first glance the data in the send log isn't that useful to me. How can I create a send log that includes data from the ...
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1answer
733 views

Connecting a non-sendable Data Extension to a sendable Data Extension

I've successfully connected a Non-Sendable Data Extension to a Sendable Data Extension using the primary keys (my Contact ID's). My problem is that I want to send to the non-sendable Data Extension ...
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1answer
90 views

Customize To Field in Send Email Page

our clients have a silly need, they want to insert manually the address "To" in Send Email standard Page. Imagae Below My question is : There is a Way to hide the standard field and add a custom ...
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1answer
265 views

Can you embed the standard activity history “send an email” page into a page layout?

It takes too much time (UX) to get to the Standard Send an Email page. Instead of hovering the mouse over "Activity History" and clicking "Send an Email" to get to the "Send an Email" rich text ...
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1answer
671 views

Sending email based on Timezone of IP address

Is it possible to do User-Initiated send that takes into account the timezone of the IP address or something other than IP address?
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2answers
728 views

Upload attachments and send with Email [closed]

I`m have build below visualforce page which allows our portal users to send emails. Page works fine, however now I want to add a functionality to allow users to upload the attachment and send with ...
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1answer
509 views

Send an email link in Lightning

I have created a page where I have used send an email functionality in salesforce classic which is working fine by url hacking https://na35.salesforce.com/_ui/core/email/author/EmailAuthor?p3_lkid= . ...
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0answers
509 views

Soap API sendEmail Must specify a type attribute

I am trying to send an email using the Soap API but always get the following error: Additional information: Must specify a {http://www.w3.org/2001/XMLSchema-instance}type attribute value for the {...
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0answers
67 views

Access to send email method in Salesforce

I have a user who find it unable to automatically send out email when tick a supervisor confirmed checkbox. When another user updated the same record for him. The email got sent out smoothly. I have ...
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1answer
459 views

Can I query Records with Status of Soft Bounce?

Is there a way for me to query records that has a status of 'Soft Bounce' for an email that was sent using journey builder and store those records in a data extension?
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0answers
880 views

Apex Batch job not sending out mails after batch is completed

i have created (my first) batch apex class to set leads that where not touched for over a year to 'automatically closed' and when testing it updates the records correctly. However it does not send out ...
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1answer
182 views

Do we have any option in salesforce to make the mail as important in apex code?

I am writing the code to send an email to our support group whenever the value goes more than the threshold level defined in the custom setting. I want to make the mail as more important. Please ...
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1answer
467 views

Can I forward RMM replies to multiple email addresses?

When setting up a new sender profile, is there a way to specify multiple email addresses that should receive the RMM reply from customers? I tried to insert multiple email addresses, separated by a ...
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1answer
4k views

How hard bounce emails are treated by Marketing Cloud?

I have read this help document but I am a little confused: Bounce Mail Management How many times an email needs to receive an email from marketing cloud in order to be marked as hard bounce? Just ...
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1answer
253 views

Strategy to send email+update field in object during trigger exec

What could be the best strategy in solving: Send and email with various attachements when an Opportunity is Closed-Won and also save (update) the time stamp of the Email Sending in the same ...
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1answer
449 views

Change Subscriber Email Address via AMPScript in Email

We have a task to set specific email address for subscriber (recipient' email address) during email sending based on some criteria in sendable Data Extension. We tried to use AMPScript functions like ...
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2answers
694 views

Marketing Cloud recipient unsubscribed from transactional email - how?

We recently had a contact unsubscribe from an email that was sent with a transactional send classification. This email did not have an unsubscribe link and having been seeded into the email, I cannot ...
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1answer
1k views

How to find out what Sender Profile/Send Classification was used for a send

The email tracking reports show you which data extensions, suppression lists, subscription lists etc were used to send an email, but I can see nowhere on the report that tells you what sender profile/...
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2answers
191 views

Custom From Name

I am trying to configure a custom from name and have adding new sender profiles. When I try to select it from the dropdown menu in send preview, it doesnt come up. Will appreciate help with this.
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1answer
67 views

How do I stay within governor limits if there is no method which returns the number of Emails sent?

I am sending Email alerts to users when importing Accounts, but bulk uploads are failing as the daily limits are being exceeded, or, the number of emails being sent by a single SendEmail call is more ...
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1answer
370 views

Test Method to cover SendEmail method with arguments

I am a beginner to SFDC and stuck in between to write a test method to cover the SendEmailNotify() in one of my class. Class private void sendEmailNotify(String[] FailedRecords, String strErrRoutine,...
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1answer
771 views

Scheduling email resends in Salesforce Marketing Cloud

I'm looking for a way of scheduling an email resend in Marketing Cloud. Currently, we re-send to non-opens for some emails, by creating a filter with Measures and Data Filters to get the data of who ...
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1answer
19 views

How to schedule an email to be sent out on any given time?

I would like to schedule an email going out on a given time to a given group or email? How do I go about it?
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1answer
347 views

Marketing Cloud Report Not Sendable

When the user chooses the Audience in Exact Target and tries to select a Salesforce report to pull, the report is shown as not sendable. Hence the user is not able to pull the Salesforce report ...
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1answer
584 views

Add date of send to Sendlog for every record?

How would I go about adding the EventDate from the _sent table to the Sendlog for every campaign? Technically it doesn't have to be that exact value, but essentially it needs to be the date of send. ...
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2answers
2k views

Emails not being sent

I've created a new DE based on a sync DE from SF by creating a data filter and a filter activity to create the new DE that should be used for sending emails. I can see the subscribers but when i try ...
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2answers
482 views

Reply To Triggered Send

I am trying to send a Triggered Send email through ExactTarget and have the recipient reply to that email directly to my company Exchange server. i.e. Call ExactTarget API to send the email and when ...
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3answers
636 views

send email with a button

I need to send an email with a specific email template after pressing a button on opportunity layout. I created and put the button in the opportunity layout (below the image shows the button) the JS ...
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1answer
86 views

Is it possible to send through the SOAP API to an DataExtension using a Publication List?

We are sending to a Data Extension using the SOAP API. Is it possible to use an Publication List in this Call? So if an User click the Standard Unsubscribe Link in the Email that he is only ...
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1answer
203 views

Is it possible to send to more than 1 Data Extension with the SOAP API?

We want to send out sometimes to more than one Data Extension using the SOAP API. But when we use it like this it only send out to one Data Extension not both. I think it should be possible. Our ...
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3answers
2k views

What will happen to contacts which are in middle of a Journey and we update the Journey in Journey Builder?

Let's say we have 6 steps (all send email) in Journey builder. There are contacts who are already on Step 4, 5 and now we update email templates for all 6 steps and add new data. What will happen to ...
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2answers
1k views

Marketing Cloud Send Email

I'm sending emails using the marketing cloud from Salesforce. The send email for the email sent is showing the message "The email used for this send is not valid. Please make any necessary corrections ...
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1answer
68 views

Button to dynamically choose email template based on user's language

I have created two email template on two different language now i need a button to send the email template to user based on the account/user's language preference. only 2 type language is there dutch ...
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1answer
987 views

Adding a Button to the Send an Email page

I was wondering if it is at all possible to create a new Send button (in this case Send Secure Email button) on the Send an Email page itself. This button would utilize our REST APIs in order to send ...
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1answer
539 views

Audience Exclusion Script for Value in sendable Data Extension

I'm trying to use "Audience Exclusion Script" for a send to a data extension where I want to exclude subscribers based on an attribute in the data extension I'm sending to. Data Extension Field Name: ...
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1answer
3k views

Exact Target REST API Can't Create Send Definition

I am trying to create a send definition via the Exact Target API. I've been using POSTMAN to test my API calls. When I submit a create send definition call I am getting the following error: { "...
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1answer
314 views

Logging emails sent through Outlook to Salesforce

I am trying to find a way log the email that was sent through outlook to a task in salesforce where the address from the To field from the email is matched against an existing contact email from ...
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2answers
4k views

ExactTarget Triggered Send is not processing any messages

I have created a triggered send in Exacttarget which I am calling via APIs (SOAP and REST). While trying out the REST APIs I ran into two errors after which the triggered send has stopped processing ...
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1answer
365 views

Replicate Send Preview in SSJS

Does any of you know a way to replicate the Send Preview functionalities using SSJS? My goal is to evaluate a HTML Email Content which contains AMPScript code for a specific Subscriber (Data ...
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0answers
184 views

How to add custom piclist field to send email page layout?

I have a requirement where I have to add a custom picklist filed on send email page layout. I know it is not possible through standard Salesforce function. Kindly let me know if you are aware of any ...
1
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1answer
1k views

How to avoid FIELD_INTEGRITY_EXCEPTION, Related To ID

I'm Having problem with Passing WhatId while sending emails in apex class which invoked in process builder. The process builder is invoked apex class is: public class TrainingExpiring30Days { @...
1
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1answer
297 views

Cannot schedule task because of an InvalidScheduledApexClass Exception

I am trying to dchedule an apex class for sending messages so i wrote this simple class : global class ScheduleSendingReports implements Schedulable { public static id idcantact = '1201254'; ...
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1answer
561 views

Method doesn't exist setToaddress issue

I have below class where I am getting error : Method does not exist or incorrect signature [Messaging.SingleEmailMessage].setToAddresses(String) Apex class public class MailerUtils { public ...