Questions tagged [send-email]

The tag has no usage guidance.

55 questions with no upvoted or accepted answers
Filter by
Sorted by
Tagged with
4
votes
1answer
734 views

How to get missing Buttons “Reply”, “Reply All”, “Forward” on Emails at the Activity Tab in Lightning Experience?

I'm working on hundreds of different orgs. Some of them have those buttons, other not. How can I get them on all orgs? (In the screenshots see right side in the bottom of each email.) BAD ORGS GOOD ...
2
votes
0answers
509 views

Soap API sendEmail Must specify a type attribute

I am trying to send an email using the Soap API but always get the following error: Additional information: Must specify a {http://www.w3.org/2001/XMLSchema-instance}type attribute value for the {...
2
votes
2answers
2k views

Emails not being sent

I've created a new DE based on a sync DE from SF by creating a data filter and a filter activity to create the new DE that should be used for sending emails. I can see the subscribers but when i try ...
2
votes
0answers
3k views

How could I do line breaks (/n or /r/n) on Messaging.SingleEmailMessage PlainTextBody?

I know this question is asked before and could found in the below links, (I am posting this as I want to post my code with some changes to the solutions provided in the below links.) PlainText email ...
2
votes
0answers
306 views

Customizing the article attachment in the send an email functionality

As per standard salesforce functionality, while using Send an Email from a case, you have the option to attach the article as an attachment to the email that is sent. Salesforce has a certain ...
1
vote
0answers
24 views

is there a lightning experience version of the send email page?

We have some url link buttons on a few pages that go to the Send Email page in classic that loads an email template, allows for editing, and then sends. This is all OOTB functionality (other than the ...
1
vote
0answers
56 views

How to add a Send Email Activity to an Automation with FuelSDK-Python?

I unable to associate an Email Send Activity when creating an automation in Fuel-SDK Python. Below is my props dictionary setup. When posted the Automation is created but there is no Send Email ...
1
vote
0answers
80 views

Not able to send email with HTML template (S-Docs)

My following code is working for generate the s-doc as expected but it is not sending email with HTML template. Id sDocTemplateId = [Select Id from SDOC__SDTemplate__c where Name = 'PDF template' ...
1
vote
1answer
23 views

Email content is not changing after i send email with template

I am sending an email using send email button at case record level. Where I've selected template and modified some data After I sent, I have received the original content of the template. I suppose ...
1
vote
0answers
34 views

Is it possible to customize the Marketing Cloud “Send Email” screen in Sales Cloud?

We are looking to create a custom page to replace the Marketing Cloud Connect "Send Email" interface that is in Salesforce Sales Cloud. We would be interested to know if there is a way to customize ...
1
vote
1answer
462 views

Can I forward RMM replies to multiple email addresses?

When setting up a new sender profile, is there a way to specify multiple email addresses that should receive the RMM reply from customers? I tried to insert multiple email addresses, separated by a ...
1
vote
1answer
364 views

Replicate Send Preview in SSJS

Does any of you know a way to replicate the Send Preview functionalities using SSJS? My goal is to evaluate a HTML Email Content which contains AMPScript code for a specific Subscriber (Data ...
1
vote
1answer
1k views

How to avoid FIELD_INTEGRITY_EXCEPTION, Related To ID

I'm Having problem with Passing WhatId while sending emails in apex class which invoked in process builder. The process builder is invoked apex class is: public class TrainingExpiring30Days { @...
1
vote
1answer
2k views

Triggered Send Definition ExactTarget/SFMC

Need your help with some basic questions around Triggered Send feature of SFMC. I went through the documentation but there is still some doubts in my mind - While creating a Triggered email ...
1
vote
0answers
298 views

ExactTarget: Open Rate Breakdown for Triggered Send based upon specific column

I have set up a TriggeredSend that populates a data extension with several fields. One of the fields is a clientId, and another field is the url of an image the corresponds to the client represented ...
1
vote
0answers
261 views

FuelSDK C# Send Email

I'm trying to send a new email to a list of subscribers via FuelSDK C#. 1) Should I be using a Send or a TriggeredSend? Based on the SDK documentation, it appears that I should be using Send. 2) Do ...
1
vote
0answers
419 views

send-email option from activity history; How to populate contacts list view on custom object record?

How could I populate the contacts list view for a custom object record when I click the CC link on send-email page from a activity history related list? I am able to see that list view on Accounts but ...
1
vote
0answers
884 views

Null Object Error When Execute the send mail code

When I am running the below code to Execute anonymous, its through the following error. My Code: EmailTemplate templ = [Select id,name,subject from EmailTemplate ...
1
vote
1answer
737 views

Prevent emails being send to customers

I am currently doing a Service Cloud implementation for a customer. We have just tackled the email to case needs and we would like to start testing this. We are only facing one problem now: prevent ...
0
votes
1answer
33 views

getting error while using SendEmail in batch class

I'm trying to send email to list of users using batch class, but its throwing below error for few records. Error: System.EmailException: SendEmail failed. First exception on row 0; first error: ...
0
votes
0answers
18 views

Run Process Builder action Check based on nested conditions

During Email to Case process, I built a process builder which runs on the email message objects and checks for multiple conditions before executing actions Here's a scenario: (If it is ...
0
votes
0answers
49 views

Run send log data extension

I want to log the sends (Triggered send & mass send). Therefore I created a DE by using the SendLog Template. But the DE is still empty. We are using "Retain Send Log Data" on every single send. ...
0
votes
0answers
15 views

Customers not receiving emails with attachments

We just implemented Email-to-Case and we are facing this issue in our Salesforce Production environment. When agents are replying to customers with email attachments, they emails are not being ...
0
votes
1answer
54 views

Dynamic Sender profile is Not Working

I know it's a popular issue and I have referred to existing discussions, but nothing helped :( I am trying to create a dynamic sender profile to send emails from different from names based on ...
0
votes
0answers
29 views

Email not sent from Partial Sandbox using Batch

I have a simple batch job that is used to send a notification email. I'm testing in a partial sandbox, but the email is not coming thru. Here is what I've checked: I verified that deliverability is ...
0
votes
0answers
8 views

Control folder location in “Select Template” popup of email author screen

Is there a way to control which email folder will appear on click of "Select Template" button on the email author page? Right now it opens the last folder user opened. As of today, we have used url ...
0
votes
0answers
28 views

Can we set Custom email address with out email forwarding for inbound emails?

I want to send and receive emails and associate these email messages to custom object records. For Sending of emails - I wanted to use Send Email Action. For receiving of emails - I wanted to write a ...
0
votes
0answers
16 views

Sending Email from Case to a contact on which you don't have access

I promise all the following questions are very closely related to answer the question What happens when the case owner tries to send email from Case (via feed) if the case owner does not have access ...
0
votes
0answers
30 views

In Salesforce, Can we send mass email to records which are not in Salesforce through configuration

I have a CSV file containing 900 records with email and id field.i want to send email to all the 900 records.These records are not present in Salesforce org. Is there any way through configuration in ...
0
votes
0answers
46 views

how to form Customer key when ETTriggeredEmail sending

Right now, i trying to send some basic HTML contained email in Salesforce Marketing cloud via FuelSDK by next lines: ETEmail email = new ETEmail(); email.setKey(UUID.randomUUID().toString()); email....
0
votes
0answers
32 views

List Sends aren't going through Gmail

I am working with a customer to evaluate the "Send through External Email Services" with a Gmail connection. We have enabled the feature and connected their users' accounts to Gmail. If they send a ...
0
votes
0answers
47 views

Unable to add attachment to the mail with html template

Users are unable to add the files to the mail while using an HTML template. Below is the screenshot which attachment icon being disabled once the HTML template is selected.
0
votes
1answer
47 views

Can we point To list in email to User lookup?

I have created 'send Email' button on my Custom Object with below URL /_ui/core/email/author/EmailAuthor?retURL={!ITOVC_Alert_Case__c.Id} &p3_lkid={!ITOVC_Alert_Case__c.Id} &p2_lkid={! ...
0
votes
1answer
19 views

Dynamic Reply Sender

I have a big doubt.. Anyone knows if it is possible to send an email from e.g geral@test.com and if someone Reply to this email this response goes to another email, like this: Sent email to client@...
0
votes
0answers
88 views

Javascript button click on Apex Page

I have a requirement to develop such that a click on a Javascript button will send an email to a particular email address. After that it will open a new window. On it "Email Sent" will show and then ...
0
votes
0answers
29 views

Send Emails From Salesforce

from my org, are sent only emails to addresses that have a specific domain. Is this a configurable salesforce setting?
0
votes
1answer
813 views

Edit properties of a Visualforce Email Template in apex so the email sent through Messaging.sendEmail() will have the most recent data in it

I have a visualforce email template that displays the list of Opportunity records that are populated using a visualforce component. I'm using this email template in a schedulable class. The HTML ...
0
votes
1answer
44 views

Document Reminder Emails from Case

On the Case object I have several flags: "Annex D" "Proof of Ownership" "MPAN" "Annex I" "Company Car" "Documents Uploaded" etc. Each flag is getting checked when the corresponding document get ...
0
votes
1answer
730 views

Connecting a non-sendable Data Extension to a sendable Data Extension

I've successfully connected a Non-Sendable Data Extension to a Sendable Data Extension using the primary keys (my Contact ID's). My problem is that I want to send to the non-sendable Data Extension ...
0
votes
1answer
90 views

Customize To Field in Send Email Page

our clients have a silly need, they want to insert manually the address "To" in Send Email standard Page. Imagae Below My question is : There is a Way to hide the standard field and add a custom ...
0
votes
1answer
508 views

Send an email link in Lightning

I have created a page where I have used send an email functionality in salesforce classic which is working fine by url hacking https://na35.salesforce.com/_ui/core/email/author/EmailAuthor?p3_lkid= . ...
0
votes
0answers
67 views

Access to send email method in Salesforce

I have a user who find it unable to automatically send out email when tick a supervisor confirmed checkbox. When another user updated the same record for him. The email got sent out smoothly. I have ...
0
votes
0answers
870 views

Apex Batch job not sending out mails after batch is completed

i have created (my first) batch apex class to set leads that where not touched for over a year to 'automatically closed' and when testing it updates the records correctly. However it does not send out ...
0
votes
1answer
19 views

How to schedule an email to be sent out on any given time?

I would like to schedule an email going out on a given time to a given group or email? How do I go about it?
0
votes
2answers
480 views

Reply To Triggered Send

I am trying to send a Triggered Send email through ExactTarget and have the recipient reply to that email directly to my company Exchange server. i.e. Call ExactTarget API to send the email and when ...
0
votes
3answers
634 views

send email with a button

I need to send an email with a specific email template after pressing a button on opportunity layout. I created and put the button in the opportunity layout (below the image shows the button) the JS ...
0
votes
1answer
86 views

Is it possible to send through the SOAP API to an DataExtension using a Publication List?

We are sending to a Data Extension using the SOAP API. Is it possible to use an Publication List in this Call? So if an User click the Standard Unsubscribe Link in the Email that he is only ...
0
votes
0answers
184 views

How to add custom piclist field to send email page layout?

I have a requirement where I have to add a custom picklist filed on send email page layout. I know it is not possible through standard Salesforce function. Kindly let me know if you are aware of any ...
0
votes
1answer
247 views

Fuel REST sendBatch

Is there an actual help/doc. page for the sendBatch endpoint? I see folks reference the actual endpoint in various posts, and have successfully used it - but have not found a help/doc. page on it. ...
0
votes
1answer
626 views

SFDC - SFMC Triggered Send : custom fields

I am trying to use the "Triggered Send" feature through the V5 connector between SFDC and SFMC, specifically on the Lead object. I manage to activate the Triggered Send only when the email does not ...