Questions tagged [send-email]

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8
votes
2answers
7k views

Sending Email using Email Author in custom button

I have tried this code for custom button for single click email sending. Unfortunately it is not working and returns an error. Could anyone tell me what I am doing wrong and correct me please. Thank ...
3
votes
1answer
799 views

Rest API says email is queued but never shows up in web frontend or sends email

I'm using the REST API to send emails and currently have five test emails. Two of these never go to a 'Queued' status in the Triggered Send definitions after hitting the API, despite getting a 202 ...
2
votes
3answers
535 views

How to avoid to send the mail to owner field

I have used the following code for sending the mail with template. but I don't want to send the mail to owner. List<String> toAddress = new List<String>(); toAddress.add(my email ...
2
votes
3answers
2k views

What will happen to contacts which are in middle of a Journey and we update the Journey in Journey Builder?

Let's say we have 6 steps (all send email) in Journey builder. There are contacts who are already on Step 4, 5 and now we update email templates for all 6 steps and add new data. What will happen to ...
1
vote
1answer
5k views

How hard bounce emails are treated by Marketing Cloud?

I have read this help document but I am a little confused: Bounce Mail Management How many times an email needs to receive an email from marketing cloud in order to be marked as hard bounce? Just ...
1
vote
1answer
2k views

Test class Limits.getEmailInvocations() showing zero and assertion is failing

I have a bizarre issue. I have a trigger that will send an email based upon a record update. When I debug my trigger running the test class it showing the email result as success and when I debug and ...
1
vote
1answer
182 views

SendLog Questions: LookupRow instead LookUp

What i am trying to accomplish is that the online version of an email stays intact after the related dataextension used for sending is updated. Therefore i created the SendLog DataExtension and added ...
1
vote
2answers
707 views

Can I forward RMM replies to multiple email addresses?

When setting up a new sender profile, is there a way to specify multiple email addresses that should receive the RMM reply from customers? I tried to insert multiple email addresses, separated by a ...
0
votes
1answer
60 views

Trigger Compare Old and New AccountOwner of a Contact

I am having trouble comparing the old and new owner of the Account associated with the contact to achieve #6 of the requirement. Can someone please suggest how I satisfy condition #6 in the logic. ...
0
votes
2answers
201 views

Custom From Name

I am trying to configure a custom from name and have adding new sender profiles. When I try to select it from the dropdown menu in send preview, it doesnt come up. Will appreciate help with this.