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Questions tagged [scheduled-action]

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8 votes
1 answer
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Scheduled Action not firing in Process Builder on Create

I've been testing this in a trailhead org to confirm/test behavior within Process Builder. This means there's no other automation/code/trigger on the object I'm testing on. Is it possible to have one ...
Kris Goncalves's user avatar
3 votes
2 answers
2k views

Best to avoid Scheduled Actions in Process Builder?

We have been using Process Builder instead of workflow for many years now. But we have been bitten a few times by problems with Scheduled Actions in PB. Specifically, we were just bitten by the ...
mscholtz's user avatar
  • 1,334
2 votes
2 answers
587 views

Process builder: multiple actions in a single schedule container considered a single transaction?

In process builder, I have to use a Scheduled Action container in order delete some permission set assignments (mixed DML). There could be more than 10K assignment records, so I have use two actions ...
David Cheng's user avatar
  • 7,365
2 votes
1 answer
68 views

Will remaining scheduled action fail if an earlier scheduled action fails?

Based on the process below: If the 4th scheduled action throws an exception, will the 5th scheduled action still fire later?
Robs's user avatar
  • 9,416
1 vote
1 answer
2k views

Do Process Builder Scheduled Actions re-evaluate the criteria before firing?

If I have a set of criteria in the blue diamond: Status = Sent Person = X Room = Y And there are some immediate actions and 3 Scheduled Actions that happen at 24, 46 and 48 hours after a date-time ...
Robs's user avatar
  • 9,416
1 vote
3 answers
3k views

How to trigger time dependent actions on Flows within an "if else if" logic?

I have had searching the way to build with flows an user requirement that was built with the process builder but I have not been able to migrate it. I notice that the difference between scheduled ...
FarKorE's user avatar
  • 25
1 vote
1 answer
485 views

2 scheduled actions from 2 versions of the same process builder

Ok so here is what I have found out. You have version 1 of process, which on record update schedules some action. update the record such that the action has been scheduled from the 1. version clone ...
Damecek's user avatar
  • 2,005
1 vote
1 answer
125 views

Process builder are scheduled actions independent?

I have scheduled actions that run at certain times dependant on a custom field. Based on my scheduled actions, It will wait 30 days and do something. After the 30 days, it will run the next schedule ...
user avatar
1 vote
1 answer
164 views

Custom Notification now showing in production

I recently played around with the process builder in a sandbox, and managed to create a scheduled event that would send a custom notification to a user. I finally have a purpose for this feature, but ...
Hans Christian Milman's user avatar
1 vote
1 answer
210 views

Should a scheduled action execute with criteria DateTime in the past greater than NOW()+2

If a decision criteria has a rule like this: [CustomObject__c].Send_DateTime__c >= NOW()+2 And the value of Send_DateTime__c is Nov 9th (i.e. a value which makes the Immediate action execute) ...
Robs's user avatar
  • 9,416
1 vote
1 answer
784 views

Multiple emails are being sent via scheduled email actions from Process builder

Per our requirement, we need to send an email alert 7 days prior to a date field on the Case object. In the criteria we have built a formula to check the record type and if that date is being changed (...
user93633's user avatar
1 vote
0 answers
281 views

Does process Builder Scheduled Action recalculates the scheduled time for formula field?

I have custom solution to replace standard Contract expiration Notice (because of need to change email template and different values for days). So I created custom picklist field "Owner Expiration ...
Karol Macák's user avatar
0 votes
0 answers
124 views

Process builder scheduled action: does it fire if the criteria is changed but the record still meets the criteria?

This question is similar to Timebased workflow rule, does it fire if the date is changed? but slightly different as this is referring to a process builder scheduled action. In a Process Builder, if I ...
Andy Hitchings's user avatar
0 votes
0 answers
83 views

Impact New Customers Every hour - Journey Builder

I have one Journey to send emails on Journey Builder and we want to evaluate the New Contacts in every Hour (on that Data Extension that comes from FTP). This is an No-reentry Journey. So is available ...
CS_94's user avatar
  • 1
0 votes
1 answer
1k views

Process Builder: deleting a scheduled action disables the Activate button

I have an existing process builder (PB) with scheduled actions that is working fine. I need to make some changes, so I clone the PB and start making changes without activating it. When I delete a ...
David Cheng's user avatar
  • 7,365
0 votes
0 answers
179 views

How to use Scheduled actions in Process Builder to Invoke a flow after the Criteria evaluates to true

can someone help me with this scenario. I need to send a survey to the closed cases based on the case origin. If the case origin is Facebook the survey should be triggered immediately. If the Case ...
Salesforce User's user avatar
0 votes
2 answers
74 views

How can I populate a custom field other than the available ones in Process builder to schedule an action?

I have a requirement where an email has to be fired after 3 days the Applicant's Go_Live_Status__c is set. But the issue is I couldn't see that field in the "Select Date Field" in the scheduled action ...
Prakash's user avatar
  • 69
0 votes
0 answers
195 views

Why is Process Builder not creating Pending Scheduled Action in production

I have a process builder that should create a scheduled action to occur in 2 days. It works ok in a sandbox but in production there is nothing listed under 'Paused and Waiting Interviews' even though ...
scottrm's user avatar
  • 305
0 votes
1 answer
575 views

Maintain scheduled action after record is updated

I'm using process builder to fire a scheduled action with the following criteria: AND ( TEXT([Opportunity].Status__c) <> "Open", PRIORVALUE([Opportunity].Status__c) = "Open" ) the scheduled ...
Dman100's user avatar
  • 2,485