Questions tagged [salesforce-classic]
Salesforce's first User Interface (known as Classic)
60
questions with no upvoted or accepted answers
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answers
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views
UI Theme Detection: Unit test code coverage
Since Winter '16, we have had the ability to add conditional logic to our Apex controllers and Visualforce pages based on the UI theme the user is currently working with (i.e. Classic vs. Lightning ...
- 3,705
3
votes
0
answers
200
views
How to remove Classic override for object Tab without bothering Lightning users?
In Classic we used to have Visualforce page overrides for the Account, Lead, Case, ... tabs.
Now that all our users have migrated to Lightning, we want to remove all Visualforce pages. The first step ...
- 3,668
3
votes
0
answers
817
views
How to Send Email with predefined Template in Lightning?
In Lightning, how does one create a quick way for users to send an email with specific email template pre-selected? In classic, we can use URL parameters and do the same but with lightning that's not ...
- 1,271
2
votes
0
answers
56
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Content BUILDER API bulk edit
It's possible to use API to bulk edit files in Content Builder? What about classic content? If so, is there an already built product that does that? In particular I would like to replace part of a ...
- 121
2
votes
1
answer
237
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Public Calendar's URL in Lightning Experience
We have home page components in classic view where a user can click on different public calendars link to view the particular shared public calendar.
In classic, if we change the calendar to any ...
2
votes
0
answers
525
views
Files not attached when forwarding emails (Classic)
In classic when you forward an email containing attachments, they are automatically included on the email; you see them below the email editor in the Attachments section.
This is not the case for ...
- 324
2
votes
1
answer
2k
views
Login to Community as User not available for some records in Lightning
Some users in our organization are trying out Lightning experience, but are finding it hard to Login as Community User (which was available in Manage External User button in Classic). We have reviewed ...
- 321
2
votes
0
answers
118
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Google Analytics and Salesforce
I want to bring the value of a custom dimension in Google Analytics to Salesforce. I know it should be possible using the web-to-load form, but I can't find a clear answer to how. Note: I'm not ...
2
votes
1
answer
167
views
How to protect VIP contacts?
I would like to know how do you manage VIP contacts and more specifically communications to them. We are afraid that through various reports, VIPs could be mass-added to a communication campaign. Our ...
2
votes
0
answers
44
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Information on synchronisation process for events between Salesforce and Salesforce Classic app
We are keen to understand how the Synchronisation process occurs between Salesforce "On-line" and the Salesforce Classic App, in particular:
What user actions trigger the synchronisation.
What ...
- 21
2
votes
1
answer
117
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One user lands in Classic every time after logging in, all other users in Lightning
This specific user has never even used Classic. The switch to go back to classic is disabled for everybody. All profiles have access to Lightning Experience. All users get a Lightning landing page ...
- 3,668
1
vote
0
answers
54
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Visualforce Add Products page in Lightning is redirecting to a blank page
I'm currently working on a migration to Lightning where we have some Visualforce pages, specially in Opportunity.
We are currently facing an issue when trying to open the standard Add Products or Edit ...
- 294
1
vote
0
answers
89
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Prevent sending duplicate email message in Case using Email related list
Is there a way to prevent the Users from sending a duplicate email from Case Email related list? I already checked a Salesforce article regarding this.
I want to make the Send button to be disabled ...
- 11
1
vote
0
answers
102
views
Listview from classic to Lightining
We migrated from classic to Lightning but some of the Listviews are still in classic, what is the best practice to move Listviews from classic to Lightning , any insight
- 6,844
1
vote
1
answer
632
views
How to Run and Debug Salesforce Mobile App on the desktop? (reloaded 2nd time)
This is a spin-off from this question:
How to view Salesforce1 on the desktop? (reloaded)
It was answered and several workaround did exist. But the accessibility of the Salesforce Mobile App degraded ...
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1
vote
0
answers
153
views
How to insert OrganizationID into URL for Custom HTML Email template?
I am trying to insert the organizationID into the img src url. Image is stored in Documents(Classic) on a lower level org.
<img border="0" beditid="r1sp1" blabel="...
- 11
1
vote
0
answers
30
views
Odd Lookup Issue in Saleforce Classic
I have an odd issue where a user cannot add a campaign to an opportunity in Salesforce classic. The related lookup search returns no results, though the org wide search returns records, and the user ...
- 1,297
1
vote
1
answer
301
views
Unable to see data in HTML status report
I have a process where on insertion of a record in the custom table, an email is triggered to the customer. To achieve this we created a workflow and an HTML email template which triggers the email. ...
1
vote
0
answers
95
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Lightning Component Vs Visualforce Page in AppExchange Product
I am creating a small free application for AppExchange. As many of the Salesforce customers are still using Classic Interface, I want to develop this application which will be compatible with Classic ...
- 2,362
1
vote
2
answers
490
views
Migration from Classic Content to Content Builder
With the impending end of support for Classic Content in Email Studio, my company started a migration of all of our 2018 emails a few months ago. We currently develop our emails outside of Salesforce ...
- 11
1
vote
0
answers
144
views
How to convert lead into account with custom fields in lead screen
I have a problem, I need to convert the direct lead, when I click on the convert button it opens a window to fill in some data like, opportunity name, task, and reminder.
I created these fields in ...
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1
vote
0
answers
99
views
Cannot create NEW Outbound Changeset when in Classic Experience
I get the following error whenever I try to create a new Outbound Change set in Sandbox:
Unable to Access Page
The value of the "id" parameter contains a character that is not allowed or the ...
- 1,209
1
vote
1
answer
689
views
Lookup filters should validate on create but not on edit of record
we have a lookup on custom object to opportunity with lookup filter to only show open opportunities.But, at some point the user closes the opportunity and comes back to update a text area field on the ...
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1
vote
0
answers
199
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How do I add a picture to a Contact record from File upload
I would like to add a picture to a Contact by uploading it to the Files related list and have the file picked up automatically, i.e. if we use the same file name for each Contact, "ContactPhoto.jpg." ...
- 127
1
vote
2
answers
678
views
Best way to auto populate child object record page
I have a customer detail page in which i have some related lists and notes related list. I need to automatically populate name of the customer from the detail page when user clicks New button on ...
- 47
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answers
25
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Switch between Feed and Details view button is missing
I'm missing following Switch between Feed and Details View button on Case in Salesforce Classic Console. How can I add it to the Case Page Layout? The Feed-based-layout checkbox on Case Page Layout is ...
- 392
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0
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28
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Isn't this impossible? OK to edit this record in Lightning UI, "Insufficient Privileges" to view it in Classic!
I am working in an unfamiliar Production org and an associated Sandbox org. This is my first project in them. I have admin privileges and I am also a Service Cloud user.
In their Production org, I can ...
- 151
0
votes
1
answer
180
views
Classic button javascript break if condition
Javascript is throwing an exception if I attempt to use a break; statement inside an if else.
so I'm using this code in Salesforce Classic Button Javascript
I have multiple if/else conditions.
if (...
- 6,844
0
votes
0
answers
55
views
Approval comment mandatory not working
I just refered this blog
http://christopheralunlewis.blogspot.com/2012/10/making-all-approval-comments-mandatory.html to make both approval/reject mandatory.
And when I tested,on rejection without ...
0
votes
1
answer
279
views
Need to do a Report on ALL Campaigns with the Unique ID of Campaign Member status (& filter) in Salesforce CLASSIC
Part of the org app has yet to transition to Lightning, so this question relates to Classic and Reports. I need to get a Unique Count of PICKLIST FIELD linked to a Parent Object
I can't use UNIQUE ...
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0
votes
1
answer
188
views
Do double byte characters behave the same in Salesforce Classic vs Lightning?
I understand what is double-byte characters, but what I don't understand are:
What are the consequences of having double-byte characters input/stored/flow within a system (in this case Salesforce ...
0
votes
1
answer
38
views
RelationshipGroups Managed Package App ver1.1 on SF Classic Production Org. SF is deprecating the old API Version. What will be the impact on our org?
There is a Package named RelationshipGroups installed on our Salesforce Classic Org the version is 1.1. This is a Managed Package. The Salesforce API Version of the Package is 11.0. The installed ...
0
votes
1
answer
152
views
Add classic / Lightning name to template folders during selection of email template
When a user searches for an email template while setting up the E-Mail send option, I want to add a clarification to the user showing if folders and templates are being pulled from classic or ...
- 1
0
votes
1
answer
424
views
Remove access on report for a user in classic only
I want to remove user to access reports form classic. But the same user should access reports from lightning. Do any one have any idea how to handle this?
- 3,773
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1
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94
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In Lightning But Setup Pages In Classic View
We are in the process of transitioning from Classic to Lightning. We have enabled Lightning Experience but most pages (Field Details, Apex classes, Deliverability, etc.) under setup are displaying ...
- 1
0
votes
0
answers
640
views
LWC Cannot call a public method in child component
We're having issues calling a public (@api) method in child component from the parent. We are doing everything as in the guides - the child has an annotated method:
@api publicMethod(param) {
...
- 1
0
votes
0
answers
168
views
Salesforce Classic - Email Drafts
We are using Salesforce Classic (for a handful of reasons that I won't go into here). We are looking to enable Email To Case. I am going through a Sandbox to verify everything that is needed for our ...
- 431
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votes
0
answers
272
views
New field appears in Classic but not in Lightning
So I'm new to Salesforce and am just playing around with objects. So after creating an object I edited it to create a new field. But I noticed that the new field appears in Classic but not in ...
- 11
0
votes
2
answers
182
views
VisualForce page styling
How can I dynamically change the styling on the VisualForce Page depending on the Lightning/ Classic.As we are in the process of migrating from Classic to Lightning we want the VF page to be ...
- 23
0
votes
1
answer
80
views
Send Survey Notification from Standalone Application
As per Winter 20 release, we can automate "Survey Invitations" from Process Builder.
But there is one use case for me.
Is there any possibility to automate the same "Survey Invitations" from ...
- 65
0
votes
1
answer
2k
views
Migration Lightning, can't deploy Utility Bar
While migrating an org from Classic to Lightning,
I'm trying to deploy and add a Utility Bar ;
I'm using Workbenchn, following this official document,
I'm facing this error message when deploying the ...
- 970
0
votes
0
answers
19
views
In Classic, how can I track the productivity of my team cleaning up records?
Prereqs:
Team of 6 employees @ 8/hours a day for 1-2 weeks
25,000-35,000 total records affected (Likely won't get to them all)
Various issues -- missing address, missing phone number, "Unknown Last ...
- 21
0
votes
1
answer
838
views
set default landing view as classic
In my Salesforce org, after logging in, the page is landing in Lightning view. Our org do not use lightning and every functionality is based out of Classic. Earlier it used to land in classic but ...
- 131
0
votes
1
answer
115
views
Why can't my boss see the Sourcing Center in Lightning?
Screenshot from Jobscience Helpdesk
(https://i.stack.imgur.com/gBmW9.png)
My boss thought she was having a Bullhorn/Jobscience problem. She said she is unable to perform board searches in JobScience ...
- 23
0
votes
0
answers
2k
views
getting an Error "We couldn't find the record you're trying to access.......... for help." any idea?
I am getting an error saying "We couldn't find the record you're trying to access. It may have been deleted by another user, or there may have been a system error. Ask your administrator for help." ...
- 83
0
votes
0
answers
279
views
Case feed is not displaying as rich html format in classic?
Case feeds in lightning view is not displaying properly styles,links,images,etc.. are missing from the case feed. how to fix this issue?
- 346
0
votes
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32
views
I'm facing issue in Salesforce Classic Home Page Narrow Component in Subscriber Org
I have a managed package which includes Salesforce Classic UI HomePage Component display Visualforce page.
Now it's not working in any subscriber org. if we copy the page URL by using inspect the ...
- 837
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votes
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answers
553
views
Web Tab Opening a new tab in Lightning Experience
I have created a web tab that opens the link of the desired url , in classic experience, the tab is opened in the same tab, but in lightning it is opening a new browser tab, how can i prevent this ...
- 125
0
votes
0
answers
62
views
MemberNumber field in MemberPlan object not searchable
We have installed Health Cloud and there is an object named Member Plan. This object is searchable in setup (like all the standard objects). We created a custom external ID text field in this object, ...
- 101
0
votes
1
answer
366
views
Hide Visualforce Page Button in Classic
I have a Button on QuoteLineItem object, which call Visualforce Page. It's related list button and, as far as I know, it can't be an Action - only Buttons supported on this object.
So the issue is ...
- 76