Questions tagged [salesforce-classic]

Salesforce's first User Interface (known as Classic)

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3 answers
3k views

Synchronous Call to REST on Contact update

We have a requirement to update back-end (using REST) system when a contact is updated. Using triggers we cannot call webservice synchronously. Is there a way we can implement this other than ...
0 votes
1 answer
2k views

Migration Lightning, can't deploy Utility Bar

While migrating an org from Classic to Lightning, I'm trying to deploy and add a Utility Bar ; I'm using Workbenchn, following this official document, I'm facing this error message when deploying the ...
-1 votes
1 answer
32 views

Unable to merge contacts which enabled as portal users

As a user, unable to merge contacts which enabled as a portal users, received following error Error :You do not have permission to merge contacts enabled as portal users. But able to merge contacts ...
2 votes
1 answer
2k views

Login to Community as User not available for some records in Lightning

Some users in our organization are trying out Lightning experience, but are finding it hard to Login as Community User (which was available in Manage External User button in Classic). We have reviewed ...
0 votes
2 answers
955 views

Hide Contact records while set to "Controlled By Parent" OWD

Disclaimer: We are required to set the org-wide default for contacts to "Controlled By Parent" for reasons unrelated to our issue. I am trying to determine if there is a way to hide some Contact ...
0 votes
1 answer
974 views

set default landing view as classic

In my Salesforce org, after logging in, the page is landing in Lightning view. Our org do not use lightning and every functionality is based out of Classic. Earlier it used to land in classic but ...
1 vote
2 answers
756 views

Best way to auto populate child object record page

I have a customer detail page in which i have some related lists and notes related list. I need to automatically populate name of the customer from the detail page when user clicks New button on ...
0 votes
1 answer
444 views

New field appears in Classic but not in Lightning

So I'm new to Salesforce and am just playing around with objects. So after creating an object I edited it to create a new field. But I noticed that the new field appears in Classic but not in ...
2 votes
1 answer
84 views

Multiple If Statements on a HTML Email Template

I'm trying to create a Classic Email Template formula that shows a different value based on what's in the Plan_Name__c field on the Work Order object. I've managed to get one IF statement working but ...
1 vote
2 answers
918 views

Lookup filters should validate on create but not on edit of record

we have a lookup on custom object to opportunity with lookup filter to only show open opportunities.But, at some point the user closes the opportunity and comes back to update a text area field on the ...
0 votes
0 answers
35 views

Switch between Feed and Details view button is missing

I'm missing following Switch between Feed and Details View button on Case in Salesforce Classic Console. How can I add it to the Case Page Layout? The Feed-based-layout checkbox on Case Page Layout is ...
2 votes
1 answer
281 views

Public Calendar's URL in Lightning Experience

We have home page components in classic view where a user can click on different public calendars link to view the particular shared public calendar. In classic, if we change the calendar to any ...
2 votes
1 answer
415 views

One user lands in Classic every time after logging in, all other users in Lightning

This specific user has never even used Classic. The switch to go back to classic is disabled for everybody. All profiles have access to Lightning Experience. All users get a Lightning landing page ...
1 vote
0 answers
93 views

Visualforce Add Products page in Lightning is redirecting to a blank page

I'm currently working on a migration to Lightning where we have some Visualforce pages, specially in Opportunity. We are currently facing an issue when trying to open the standard Add Products or Edit ...
0 votes
0 answers
38 views

Isn't this impossible? OK to edit this record in Lightning UI, "Insufficient Privileges" to view it in Classic!

I am working in an unfamiliar Production org and an associated Sandbox org. This is my first project in them. I have admin privileges and I am also a Service Cloud user. In their Production org, I can ...
0 votes
1 answer
106 views

The Close button in Custom button is not working in salesforce classic

I have a Custom Button in the Opportunity Detail Page called Submit Eval/Trial Request. When i click on it a flow is executed. but when i click the close button it doesn't close. What should i do?
0 votes
1 answer
225 views

Classic button javascript break if condition

Javascript is throwing an exception if I attempt to use a break; statement inside an if else. so I'm using this code in Salesforce Classic Button Javascript I have multiple if/else conditions. if (...
1 vote
0 answers
182 views

Prevent sending duplicate email message in Case using Email related list

Is there a way to prevent the Users from sending a duplicate email from Case Email related list? I already checked a Salesforce article regarding this. I want to make the Send button to be disabled ...
1 vote
1 answer
587 views

How to assign custom buttons conditionally for Contacts in Salesforce application

I am new to Salesforce. I have added two custom buttons XXX & YYY in my Salesforce application. But I want to assign these two buttons based on conditions for different contacts. For example: If ...
1 vote
3 answers
8k views

Enable Partner User Not available on Contacts

I cannot see Enable Partner User option on Contact detail page under Manager External User Button. There are Partner Community Licenses available but still I cannot see enable partner user option ...
-1 votes
1 answer
28 views

Table in Vf page not getting populated in the order which I selected

Everything below are custom objects. I selected the Opportunity Line Items in the order of Oli1, Oli2 and then Oli3. Then I click on DMail button, and I see the table is populated in a different ...
1 vote
2 answers
179 views

How to make a button disappear after clicking on it in vf page?

I created a save button in vf page VF Code <apex:page controller="Buffer"> <apex:form > <apex:pageBlock > <apex:pageBlockButtons location="...
2 votes
1 answer
124 views

Not able to change the name of a contact from a vf page?

VF Code <apex:page controller="Buffer"> <apex:form > <apex:pageBlock > <apex:pageBlockButtons location="top"> <...
0 votes
1 answer
674 views

Delete failed. First exception on row 0 with id 0035i000008hdheAAA; first error: DELETE_FAILED

I am coming across the above error while deleting a record from the database. The vf page code is as follows <apex:page controller="EditAll"> <apex:form > <apex:...
7 votes
1 answer
984 views

standard action button disappears after override

We have set-up a partner community for our customer where we have overridden the "new" button on account with a visualforce page (for "classic") and a lightning component (for "lex"). In the "classic"...
1 vote
1 answer
355 views

Unable to see data in HTML status report

I have a process where on insertion of a record in the custom table, an email is triggered to the customer. To achieve this we created a workflow and an HTML email template which triggers the email. ...
0 votes
2 answers
184 views

VisualForce page styling

How can I dynamically change the styling on the VisualForce Page depending on the Lightning/ Classic.As we are in the process of migrating from Classic to Lightning we want the VF page to be ...
0 votes
2 answers
1k views

Enable Default Email Templates in Case Feed is not working

I am trying to enable the default email template selection logic as per the salesforce provided document - https://help.salesforce.com/articleView?id=case_interaction_default_templates.htm&type=5 ...
0 votes
1 answer
501 views

Email Sender Different In Lightning Vs. Classic

If a user sends an email from an Opportunity the sender is different in Lightning. In Classic the sender is the name of user with the org-wide email address as email while in Lightning only the org-...
-1 votes
2 answers
359 views

Best approach to replace onclick javascript button for classic

I have a requirement in which I have to make a button, that first checks values of some fields and then, if conditions are true, redirects to a visualforce. Something like this: if(field != value){ ...
-1 votes
1 answer
44 views

Getting Error whenever try to logged In classic mode

Getting Error whenever try to logged In classic mode
3 votes
0 answers
245 views

How to remove Classic override for object Tab without bothering Lightning users?

In Classic we used to have Visualforce page overrides for the Account, Lead, Case, ... tabs. Now that all our users have migrated to Lightning, we want to remove all Visualforce pages. The first step ...
-1 votes
1 answer
538 views

User Field Update when user Login [closed]

is there any way in salesforce to update a User field when User logs in without coding?
0 votes
1 answer
681 views

Custom button of related list present in classic but missing in lightning

There is a custom onclick javascript button that is present in the related list layout of campaign object. but it is missing in lightning experience. need solutions on how to bring it and the button ...
1 vote
1 answer
441 views

Is there a way to launch a Lightning App in Lightning from Classic?

I'm thinking of having something in Classic that both switches to Lightning and starts in a specific Lightning App. Perhaps all that is needed is an official, documented API that does the equivalent ...
5 votes
1 answer
389 views

What is "Interaction Object State Definition"?

Just noticed this "Interaction Object State Definition" in the Classic Setup UI. Curious about what it is or will be (and Googling didn't help me). Links or description appreciated.
0 votes
1 answer
420 views

Need to do a Report on ALL Campaigns with the Unique ID of Campaign Member status (& filter) in Salesforce CLASSIC

Part of the org app has yet to transition to Lightning, so this question relates to Classic and Reports. I need to get a Unique Count of  PICKLIST FIELD linked to a Parent Object  I can't use UNIQUE ...
1 vote
1 answer
338 views

Add line breaks after every 10 characters in text field using formula field in salesforce [closed]

I have a formula field of type Text with maximum length of 255 characters. I need to add new line after every 10 characters. How can I create a formula to dynamically add new lines based on number of ...
0 votes
1 answer
45 views

A new menu seen in Salesforce classic. What is this?

I see a new menu in salesforce __MISSING LABEL__ PropertyFile - val InteractionObjectStateDefinition not found in section Setup_NavNew! What is this? When I expand and click to see its fields it ...
0 votes
1 answer
251 views

Do double byte characters behave the same in Salesforce Classic vs Lightning?

I understand what is double-byte characters, but what I don't understand are: What are the consequences of having double-byte characters input/stored/flow within a system (in this case Salesforce ...
1 vote
3 answers
1k views

Non-Admin User Cannot Switch Back To Classic

I just created a new Org with an app that is still reliant on the Classic interface. I can easily switch back to Classic with the admin user, but with a new Salesforce Platform user, I cannot even see ...
0 votes
1 answer
3k views

What would be a situation in which a profile would need both the read and view all permission on an object, instead of just the view all permission?

I was looking at the object settings in a profile in my organization and I noticed that for some objects have both the read and view all permission, while some other objects have only the view all ...
2 votes
1 answer
681 views

PopUp Confirmations in Salesforce Setup not working in Lightning

Recently I've had an issue come when I am doing any changes in Setup that require you to confirm via the usual pop up confirmation. This is only in Lightning. I then have to switch to Classic just ...
0 votes
1 answer
673 views

When I hit f12 in Lightning exp salesforce switches to Salesforce classic

Whenever I am trying to open the console directly or go to Inspect mode from Lightning Experience, Salesforce switches to Classic and then I am not able to debug. I keep refreshing and then it ...
0 votes
1 answer
38 views

RelationshipGroups Managed Package App ver1.1 on SF Classic Production Org. SF is deprecating the old API Version. What will be the impact on our org?

There is a Package named RelationshipGroups installed on our Salesforce Classic Org the version is 1.1. This is a Managed Package. The Salesforce API Version of the Package is 11.0. The installed ...
0 votes
1 answer
227 views

Add classic / Lightning name to template folders during selection of email template

When a user searches for an email template while setting up the E-Mail send option, I want to add a clarification to the user showing if folders and templates are being pulled from classic or ...
0 votes
1 answer
128 views

Reports using different interfaces [closed]

I have created a report using classic but when another user creates the same report in lightning, some records are not displayed.
0 votes
1 answer
5k views

Custom Detail Page Button Not Visible In Lightning Experience But Showing Up In Classic Experience

I have created a custom detail page button(onclick calling Javascript) that is showing in salesforce classic experience but not in lightning experience. I have added the button to the page layout. I ...
0 votes
1 answer
485 views

Remove access on report for a user in classic only

I want to remove user to access reports form classic. But the same user should access reports from lightning. Do any one have any idea how to handle this?
1 vote
1 answer
66 views

Upgrade classic app to lightining

I just upgrade my classic app to lightining and now my question is how do I deploy to sandbox(qa) using changeset? my sandbox(qa) already has the classic app so I'm not really sure what is the best ...