Questions tagged [role-hierarchy]
The role-hierarchy tag has no usage guidance, but it has a tag wiki.
118
questions
3
votes
0answers
27 views
Is there an alternative solution to prevent other profiles from seeing a certain profile's activites?
I have an original profile A
A group of users wanted to go from profile A to a new profile called profile B that is an exact mirror of profile A.
Profile B wants to create activities and task, but ...
0
votes
0answers
8 views
How to Share Calendar with the users in same role or Users above in the Hierarchy?
I have an org with five users where one is an Administrator, Two are Sales Managers, Two are sales reps. The requirement is that all the users should be able to share their calendars with others or ...
1
vote
1answer
29 views
Default Customer Community Plus Roles expose all Account's
I would like all Account's to be private, however users can see any Account enabled with Customer Community if that Account Owner is in the same Role as them.
Using "Account Access", by clicking on "...
0
votes
0answers
16 views
Apply Opportunity Team Access on a Custom Object
We have installed managed package which has a custom object with a lookup(cannot create master because of managed package) relationship to the Opportunity object. Oppty teams has an read access to the ...
3
votes
1answer
43 views
Role Limit (Internal + External) in a single Org
How many Roles (Internal and External) can a single org have? I can't find this documented clearly without references to Territory count.
We know that Internal Roles and Account Roles are all stored ...
0
votes
1answer
26 views
Contact from Partner User are hidden from Partner Executives
Here's my setup
I create a new Dev Org.
I did made Contacts Private internally and externally.
I went in the Community Settings and set Number of partner roles to 3
I enabled Partner Relationship ...
1
vote
1answer
529 views
Calendar lightning component to display on home page
Does anyone know an appexchange with a lightning component that would display the current user's calendar and the users calendars below in the hierarchy (as in Classic)? I would like to display this ...
0
votes
0answers
12 views
Einstein Dashboard Account Default
So I am trying to implement a dashboard for my sales account that has specific data based on which account the dashboard is inserted to. My problem is that I am not sure how to specify which data is ...
0
votes
1answer
31 views
All users in one role?
tldr: I'd like to just put every user in the same role, but I'm not sure what consequences that'll have besides messing up role-based sharing, which we don't really use. What else could be impacted?
...
1
vote
1answer
30 views
How is user gaining ownership of an Account?
Upon changing the case access of a child role from "can edit all cases associated with accounts that they own" to "cannot access cases that they do not own" a user can no longer access a case. However,...
1
vote
1answer
40 views
Role hierarchy not having Partner Manager and Partner Executive Role
I created a user by convert lead to contact and then enabling the partner account and enabling the partner user.
I was able to create the user but when I edit the user to select a different role I ...
0
votes
0answers
34 views
Account Record Access Issue
I have a user with custom profile and role. The account is private in OWD and Read, Create, Edit access in profile. And we also have sharing rules on account where if records owner is in group, the ...
-5
votes
1answer
30 views
how works Role Hierarchy in salesforce [closed]
If I have three users A,B,C and A is superior then B then C.I created one custom object School__c.its owd is private.The user C has read/write permission.All are in same profile.role is different like ...
0
votes
0answers
19 views
Can “Delegated Administration” be used to allow users to edit other user's tasks?
I would like to allow a group of users (same Role Hierarchy) to edit each other's tasks. I changed the "Activity" sharing rule to "Controlled by Parent". Am I able to use "Delegated Administration" to ...
0
votes
0answers
19 views
Show Me by Role in Report Filter giving inaccurate results
I have a report in Opportunity, when clearing this filter gives me all the opportunity reports (e.g. 500 Reports), but when selecting a specific Role (example: the Topmost role in the role hierarchy - ...
0
votes
0answers
7 views
Clarification regarding a case study for “Complex Sales Realignment”
I came across the following article Case Study
In key observation, the article states
"Portal Roles – when the owner of a portal account is changed, the roles that provide access to the portal ...
0
votes
3answers
37 views
Salesforce without a Role Hierarchy
I know that this questions goes against every single best practice in Salesforce but I'm working on a project where all users should see all records in the org.
I'm going to lock down objects and ...
0
votes
1answer
80 views
Role hierarchy Assignment Automation
I have a requirement to automate the role hierarchy assignment process to Users present in Salesforce. It will be based on field value recorded on User record with some condition.
For example:- If ...
0
votes
1answer
447 views
Reports automatically and forcefully filtered by owner role (Winter 19)
Since Winter 19 release all of our reports are now being filtered by owner role automatically. We can't find a way to clear the filter, and we can't find an entry in the release notes. A Salesforce ...
0
votes
2answers
127 views
Is there a way to delete multiple roles at one go or the whole Role Hierarchy? (with or without inactive users)
Right now I have to delete 1 by 1 and that is really time consuming.
1
vote
1answer
78 views
Winter'19 Release: “Opportunities: Retain Edit Rights for Previous Opportunity Owners”
This is a useful feature in some situations: https://releasenotes.docs.salesforce.com/en-us/winter19/release-notes/rn_sales_features_core_oppty_sfx.htm
But this can literally double the share table ...
1
vote
0answers
197 views
Set Category Group Visibility Settings for Role using Apex
The question is can I set Category Group Visibility Settings for Role using Apex code somehow? My logic creates Data Categories (I'm using Metadata Api for it) and User Roles (I'm using UserRole ...
3
votes
1answer
89 views
Insufficient Access Updating Role DeveloperName via Apex
A little background, for some reason my sandbox orgs are adding an "A" or "D" to role developer names when queried or when added to changesets. SF is investigating why this is happening.
Regardless, ...
0
votes
2answers
287 views
Organisation wide role Hierarchy restructuring
Our organization has gone through restructuring recently, so we need to rename and restructure role hierarchy. What is the best practice for renaming role and restructure hierarchy and also what are ...
1
vote
2answers
883 views
How to restrict record access from users who are on same level in role hierarchy
I have role hierarchy defined as follow,
A {CEO Role}
B C {Principle Role}
D E {Manager Role}
My OWD is Private, but still,
- B can see E's Data
- C can See D's Data.
How can I restrict ...
1
vote
1answer
304 views
Why is user having same role/profile able to post in broadcast only Chatter group when others can not?
I have created a private, broadcast Chatter group. I have a Visual Flow, triggered by a Process Builder process on a record change that will post a message to the Chatter group.
Based on user reports ...
2
votes
1answer
391 views
Changing Lead Ownership for Siblings in Role Hierarchy
I have 2 roles in my org: A & B.
They users assigned to the role A have permissions to 'Create/View/Edit the Lead object as well as permission to 'Transfer Leads' and 'Transfer Records'.
A and B ...
2
votes
1answer
2k views
SOQL to find whether user's role is part of the public group
I have few public groups where I have only roles added. Is there any way to identify whether the current user is part of the group by taking current user's role and then comparing with the roles added ...
2
votes
0answers
35 views
Hierarchy sanpshot
I have a tricky situation. I have more than 350 sales people in my org and I have 4 levels in my hierarchy and hierarchy changes monthly. In case of new hire, it sometimes changes on daily basis as ...
0
votes
1answer
1k views
Role hierarchy with users reporting to different managers
I am trying to create a role hierarchy according to this requirement:
We have three roles: Sales Manager, Executive Manager and Sales Rep
Sales Manager and Executive Manager are at the same level. ...
2
votes
1answer
74 views
Salesforce - user trigger not invoked when user role changes
There are two ways to change user role. One is from user detail page, which invoke user trigger.
I am facing issue where if user role is changed from ROLE hierarchy screen, then user trigger is not ...
0
votes
1answer
1k views
Customer community user's role hierarchy based on account hierarchy
We have setup a community using customer community plus user licenses. There is a requirement to setup data visibility according to account hierarchy. I have following type of account hierarchy -
-...
0
votes
1answer
132 views
Apex class to test data access for each role
We are redesigning our role hierarchy and add new roles. We are thinking of testing this automatically. We are thinking of building an apex class which can login as a user in all roles and do a soql ...
2
votes
2answers
253 views
Does Pardot respect the Salesforce Role Hierarchy?
We have a strict sharing model in Salesforce whereby EMEA can't see APAC data and vice-versa. We've achieved this through the Salesforce Role Hierarchy. Is this preserved in Pardot too, i.e., if a ...
2
votes
0answers
60 views
Grant Access Hierarchy
I have a query on Grant access hierarchy and sharing rule.
I have in my system Accounts being shared to Users through Account Share , Group and Territory. Now, I have A1 account shared to T1 ...
5
votes
1answer
580 views
Role Hierarchy and User hierarchy design for reporting purpose
I am looking for best possible design for reporting purpose.
In our Salesforce Org there are Role hierarchies. OWD of Case is Public Read/Only
Contact Center Rep Role --> Contact Center Lead Role -->...
1
vote
1answer
49 views
Role Hierarchies
Pre-requisite: Account and Contact are in Master-Detail relationship. Both Account and Contact have two record types each, say Acc1 and Acc2 for Account and Con1 and Con2 for Contact. In the sharing ...
2
votes
2answers
1k views
Need a Help on Role Hierarchy.Restricts Records based on User's Manager
Role Hierarchy:
User A is the Manager of User C and User B is the manager of User D.
Now as per role hierarchy,Records created by User C & User D can be accessible to User A & User B.Although ...
0
votes
1answer
426 views
Metadata API Accessing parentRole for a Role
I'm trying to add roles to Stash for my company.
I created a package.xml (listed below) to get the roles. According to Metadata API Developer Guide: Role, there is a parentRole field which I'm not ...
0
votes
0answers
46 views
control the visibility of user's records to other mangers
I would like to control the visibility of user's records to other mangers.
Example, Lead and opportunity records should be visible only to the user's manager. and should not be visible to all ...
0
votes
1answer
142 views
Difference between Profile & Sharing Settings?
We have a flat organizational Role Hierarchy. One Manager (Profile 1) and two Staff (Profile 2) for both South and West. Both of these managers report up to the Regional Manager.
We have built loads ...
1
vote
1answer
374 views
Hide Portal/Community Roles in Report Hierarchy
Is it possible to not show Portal/Community Roles in Role Hierarchy when doing Show Hierarchy? I could not find any settings for this nor any confirmation that this can't be done.
2
votes
1answer
601 views
Access to account, contact and opportunity on lead conversion
I was practicing for Sales Cloud and came across the following dummy question:
Joe is the record owner of a Lead. A Lead sharing rule has been
defined so that leads owned by Joe are shared with ...
0
votes
1answer
254 views
Add Role to Permission Set for User to see Report
I have a user in my org that needs to view a report.
The user used to see the report before he changed role - he is still allowed to see the report but can't as the report is 'role hierarchy' based...
...
1
vote
1answer
122 views
Use Case: Sharing For Record Visibility (no Roles)
Does anyone have any advice on my thoughts that we not use (barely) any Roles, and share records solely using Sharing Rules?
Originally we looked at having each Division of the company in a Role, ...
0
votes
1answer
1k views
Can't change owner of a record belonging to a role above me in the hierarchy
I am wondering if we have misused the Role Hierarchy...I have three roles like:
Manager
Team Leader
Team Member
These (and others) all belong (via their role) to the same Public Group and the same ...
13
votes
1answer
2k views
Role-based sharing rules for partner community users
When dealing with role-based record sharing in a Private sharing model, I often run into a scenario where managers should see their peers' records while their subordinates should not. It's simple ...
1
vote
1answer
467 views
How to unit test a class returning all subordinate roles for a given role?
I have an apex class which returns all subordinate roles for a given Role (all roles are non-portal). The class is similar to this one and returns a set of IDs for all roles below the given role.
For ...
-2
votes
1answer
146 views
How do I keep data private using the role hierarchy and org-wide defaults? [closed]
I have one org and three users in it.
1st user is owner with role owner.
and 2 user is manger with same role manager.
Now I want to keep to manger data private to each other so they only can see ...
0
votes
0answers
55 views
Comunity user Case Read/Edit by accounts - parent account(Portal) Contacts
I have an account, and its contacts(Community Users) have a parent account(Partner Account), and its Contacts(Partner User).
I want when a Community User creates a case it should be Read/Edit by its ...
