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Questions tagged [radian6]

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Measurement of billable social mentions consumed in salesforce radian6 (social studio)

Salesforce social studio (part of salesforce marketing cloud) charges based on count of mentions tracked. As I've limited amount of credits available in my account to track mentions. Though I haven't ...
ASHISH's user avatar
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Invalid Thread ID Error When Replying to Facebook from Salesforce

We have enabled Social Customer Service in a sandbox. It runs perfectly well for me however one of the testers gets the below error when he tries to reply to a facebook message/post from the ...
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Social Studio Data Model

I am looking for social studio data model, how social studio save the posts. Is there any one who is aware of social studio data model? BR
SFMCLearner's user avatar