People who code: we want your input. Take the Survey

Questions tagged [push-notification]

Push notifications are alerts that appear on a mobile device having a Salesforce1 app .

Filter by
Sorted by
Tagged with
4
votes
1answer
468 views

Many users getting email notification from Salesforce for expiring self-signed Certificate. How to prevent and manage?

We are having a self-signed certificate in our org which is being used for integration with SAP. It works based on two-way SSL with certificate authentication. It is going to expire in few days. ...
4
votes
0answers
259 views

Salesforce1 Push Notifications Implementation

I am implementing this feature of customized push notifications on Salesforce1. I cannot find any useful information on the Internet and I need help. So here it is, how can I send a push notification ...
3
votes
1answer
291 views

Cannot opt in iOS Devices for Push Notifications

I have a Cordova app with the Marketing Cloud cordova plugin (https://github.com/salesforce-marketingcloud/MC-Cordova-Plugin). The device is shown as "Not Opted In" and the "Opt Out Source" is marked ...
3
votes
0answers
2k views

Show custom Bell Notifications in Salesforce Lightning

This has been asked about 13 times in this forum already, but the answers seem vague or didn't work for me. So, here it is again. I am looking to show bell notifications in Lightning. Somehow. Be it ...
2
votes
2answers
311 views

Send a Push Notification from a journey

My problem is - I want to send a push notification using a journey, but I can't get the ContactKey of a MobilePush contact and admit it into a data extension (it doesn't exist in the _PushAddress data ...
2
votes
2answers
176 views

Marketing Cloud: send push notification to Mobile Publisher

Do you know if Marketing Cloud can send push notifications to a published app from Mobile Publisher?
2
votes
1answer
207 views

Push notifications from Google drive to Salesforce

I am trying to set up Salesforce to receive Push notifications from Google drive whenever a file has been added by a user. I am following the steps documented here: https://developers.google.com/drive/...
2
votes
1answer
1k views

Push notification in Salesforce1

Is it possible to send push notification in Salesforce1 app without a chatter post? AFAIK a push notification is sent after a chatter is posted. Thanks in advance. EDIT: A use case is .... When an ...
2
votes
1answer
406 views

Emoji in SFMC Mobile Push Notification

I am trying to include Emoji in my Push notifications. When I use a REST API tool such as ARC tool and trigger Push notification to a device, I see the Emoji in my notification. For example: POST ...
2
votes
0answers
153 views

Salesforce Custom Notifications Url - REST API

Hi Does anyone know what API or Query can be used to get what the notifications have been raised for a user? based on the new notification framework. I can see an API to raise notifications I can ...
2
votes
1answer
229 views

iOS push notification configuration - unable to register device

When I'm trying to register notification by using this code (which is from the official document) in application:didFinishLaunchingWithOptions:, I register the push notificaiton ...
1
vote
1answer
183 views

How to extract the opens of mobile push in marketing cloud [closed]

I am trying to extract the opens of mobile push from marketing cloud using API. I was able to send the push notifications and get the delivery status of the push as well. The opens of these ...
1
vote
1answer
122 views

Can we manually track that a notification was opened?

I'm using Salesforce mobile push alongside with Firebase Messaging. Since I'm building the notifications manually on FirebaseMessagingService, I'd like to know if there's a public method to track the ...
1
vote
1answer
2k views

Push Notification not showing up when app is closed

i've implemented the SF Mobile Push SDK into my app and the Messages im sending from the SFMC are showing up when the App is in Foreground and Background. When i close the app (for example swipe it ...
1
vote
1answer
77 views

Android - Recieving all push notifications, not distinguished by TAG

I've setup the MC Sdk, I am recieving notifications as intended. The thing is that if I send a notification only to one specific Tag I am not subscribed to, I get the notification anyway. While ...
1
vote
1answer
22 views

Is there any way to send an in Org Notification to authorized User, when Opportunity Record has Updated

Hello I'm trying to write a trigger when any fields of Opportunity__c (It is Custom in our Org) has updated , check the User's object Permission and Send relevant user for in org Notification Like : ( ...
1
vote
1answer
99 views

Salesforce Mobile

I did some research about Mobile SDK and Marketing Cloud SDK, but I didn't understand how can I do the connection between Salesforce and Android, for example. I'm trying to understand if I have to ...
1
vote
1answer
176 views

Receive Notifications in Android

I want to intercept notification events in Android, my application receive notifications, <service android:name="com.exacttarget.etpushsdk.ETPushService" android:exported="false"> &...
1
vote
1answer
2k views

Where to find Firebase Cloud Messaging API Key for Salesforce Push Notifications?

Does anybody know where to get the API Key mentioned in this documentation when using Firebase Cloud Messaging (FCM)? Google Cloud Messaging (GCM) has been replaced by FCM, and I'm not sure where to ...
1
vote
1answer
39 views

Universal links are not working when attached to a notification

Hello all and thanks in advance, I'm trying to implement the universal links feature in my react native app in order to receive push notifications with links from Marketing Cloud and bring the user to ...
1
vote
1answer
101 views

SFMC: App Inbox (Alert + Inbox) Message not opening the cloudpage and marking message as “Read”

Our requirement is to send alert (push) + Inbox message to the end users by creating a mobile optimized cloudpage in SFMC. However, when the message is being sent from SFMC, there is no way for our ...
1
vote
0answers
80 views

Track notifications limit usage

We use two ways to trigger push notifications - APEX and flow/process builder. There are limits to the number of these push notifications (10 000 per hour). Is there a way to monitor the current usage ...
1
vote
1answer
65 views

Can we clear the contact key when logging out?

It is possible to clear and remove the association of that contact key with that particular device when the user logs out? What's the recommended approach to avoid having the notifications sent to ...
1
vote
0answers
780 views

Android Push notification not working on React native - Firebase project ID is required to communicate with Firebase server

Version of Mobile SDK Used: SalesforceMobileSDK-Android v 8.1 Issue found in : React Native OS Version: Mac OX - Catalina 10.15 Device: Nokia 8.1 Android version 10 Steps to reproduce: Login in ...
1
vote
0answers
24 views

Salesforce Inbox on Salesforce SDK

First of all this action is sent from Push Notification module on Salesforce Dashboard. Second we are using Salesforce SDK for integration to mobile app (Android and iOS). Here is the queries : How ...
1
vote
1answer
351 views

Tapping on the notification does not launch the App if the App is killed/closed forcefully after getting the notification

MobilePush (Android) SDK (v.7.1.0) We are using Full Control Customization Notification handling by following the document noted here: https://salesforce-marketingcloud.github.io/MarketingCloudSDK-...
1
vote
1answer
63 views

Is it possible to get chatter notifications to my custom native app just like salesforce1

I have a salesforce iOS app that uses the mobile sdk. My users use chatter as a communication mean and they open it through my native app in a safari view controller. Is there a way to send a ...
1
vote
0answers
81 views

Error receiving notifications from Journey Builder in android with SDK v6.3.4

🙏🏽 Hello everyone, I’d implemented Marketing Cloud sdk on android to receive push notifications. The notifications are working perfect from Mobile Push, however, when we send it from Journey ...
1
vote
0answers
67 views

MarketingCloud Cordova plugin not working [closed]

I have set up the Cordova plugin for Marketing Cloud but in Chrome Debugger console for my Android device, I can't see any call to Marketing Cloud servers. I have set the app_id, the access_token, ...
1
vote
0answers
25 views

'Reminders' app on Iphone

Our users are seeing their overdue tasks being pushed to the 'reminders' app on their iphones. As a System Admin, I looked around everywhere on how to 1. enable/ disable this setting 2. customize this ...
1
vote
1answer
30 views

Disable automatic landing page in JB4A SDK

Is there a way to disable automatically OpenDirect handling from SDK when there's no ExactTargetOpenDirectDelegate set? The problem is when the app launches because of push notifications, ...
1
vote
0answers
454 views

Show some news in model popup when user login to Salesforce

I want to show a popup when user logs into the Salesforce org. It is similar to the popups which Salesforce shows on login for maintenance notice. Is there any feature in Salesforce, which allows us ...
1
vote
0answers
38 views

Notification in Salesforce 1 App

There is an Approval process which is triggered (I used only configuration) by a community user to the approver. Once approved, I want a particular community user to get a notification in Salesforce1 ...
1
vote
0answers
259 views

SFMC Mobile push filtering logic issue

Seems that the SFMC creates the broadcasting list on contact basis instead of device basis. So if the user has several devices connected to him in the SFMC service then the filtering function opts all ...
0
votes
1answer
362 views

Sending Push Notifications to Users Who Didn't Login

We're on the test stage of our Mobile Push implementation. We are using setContactKey and Delay Registration Until Contact Key is Set method, and this way, all of our contact's devices are having ...
0
votes
1answer
67 views

RichPush Notifications on IOS are blocking regular pushes

React Native. iOS only: I installed rich push notification extensions according to documentation here. I have 4 targets, so I created 4 extensions "rich", 4 separate Bundle Identifiers "xxx.rich" ...
0
votes
1answer
602 views

Xamarin Support

I found the SalesForce Component on the Xamarin components store here: https://components.xamarin.com/view/SalesforceSDK However there is no mention of MobilePush support. I'm actually only ...
0
votes
1answer
60 views

SFMC In-App Messaging badge count for iOS

We have integrated SFMC Inbox messaging in our iOS application. Whenever we trigger an alert + push inbox message from SFMC portal, badge count on the app icon is incremented by 1. We mark a message ...
0
votes
1answer
37 views

Is it possible to change the text font in Marketing Cloud?

Is it possible to move the Media image from bottom-right to the left of the Push notification. and is it possible to change the text font in Marketing Cloud?
0
votes
1answer
79 views

what is standard way to create Push Topic in Salesforce

In My Salesforce Org I have not created any PushTopic but when i query on PushTopic it show 100 Push Topic. I have not found any trigger in my org which creates push topic. Is Their some standard ...
0
votes
1answer
65 views

iOS - Crash in SFMCNetworkRequest with sdk v6.4.2

Stacktrace for the issue related to SFMCNetworkRequest using sdk v6.4.2 Terminating app due to uncaught exception 'NSGenericException', reason: 'Task created in a session that has been invalidated' [...
0
votes
1answer
267 views

Unable to Find Custom Notification Types ID

Even though my environment is in api version 46.0, custom notification types does not appear as in the docs. The sObject does not pop up when queried via Workbench (same query as a recent mothership ...
0
votes
0answers
21 views

Marketing Cloud Cordova SDK notification only showing silently

We are using the Marketing Cloud SDK Cordova Plugin in our app. Registering the contactKey works fine but when we send the push notification, although device is receiving it, we don't get a Pop up ...
0
votes
0answers
7 views

About the delivery format of push notifications

For the delivery format of push notifications delivered from the server, you can use Text Is it correct that we are assuming that push notifications will be delivered (received) in the form of text?
0
votes
0answers
15 views

About Push-Notification Payload

According to the following information about Push-Notification Payload, PushNotificationPayload +apple(alert, sound, badgeCount, userData); Map<String, Object>. +apple(alertBody, actionLocKey, ...
0
votes
0answers
10 views

Is there a function to control device-token in mobilesdk for push-notification?

We understand that Device-Token is required for push notification in both iOS and Android. Is there a function in the MobileSDK (ver.8.1.0) to properly control (retrieve, register, or link) ...
0
votes
0answers
17 views

What API version is for the mobilesdk ver.8.1.0 to implement push notification?

We are using MobileSDK ver.8.1.0, and now looking for how to implement push notification according to the following URL. https://developer.salesforce.com/docs/atlas.en-us.226.0.pushImplGuide.meta/...
0
votes
0answers
17 views

Push Notifications sent to iOS always fail

I am integrating the MarketingCloudSDK v7.5.0 in a iOS app. I configured the SDK for receiving push notifications and I also configured the APNs key p8 in Salesforce page. When I send a push from ...
0
votes
0answers
16 views

Set up Salesforce push notification for Android using SDK

I would like to integrate push notification on Android application using Salesforce. I have integretaed Salesforce SDK on the Android applicaiton. Calling PushMessaging.register function i have ...
0
votes
0answers
12 views

Export per user Sent or Open for Mobile Push

we are trying to export user level activity for Mobile Push campaigns to another system. What are our options? Unless I am wrong, it is not possible through a Data View query because Sents and Opens ...