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Questions tagged [push-notification]

Push notifications are alerts that appear on a mobile device having a Salesforce1 app .

37 questions with no upvoted or accepted answers
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4
votes
1answer
468 views

Many users getting email notification from Salesforce for expiring self-signed Certificate. How to prevent and manage?

We are having a self-signed certificate in our org which is being used for integration with SAP. It works based on two-way SSL with certificate authentication. It is going to expire in few days. ...
4
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0answers
259 views

Salesforce1 Push Notifications Implementation

I am implementing this feature of customized push notifications on Salesforce1. I cannot find any useful information on the Internet and I need help. So here it is, how can I send a push notification ...
3
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0answers
2k views

Show custom Bell Notifications in Salesforce Lightning

This has been asked about 13 times in this forum already, but the answers seem vague or didn't work for me. So, here it is again. I am looking to show bell notifications in Lightning. Somehow. Be it ...
2
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0answers
153 views

Salesforce Custom Notifications Url - REST API

Hi Does anyone know what API or Query can be used to get what the notifications have been raised for a user? based on the new notification framework. I can see an API to raise notifications I can ...
2
votes
1answer
229 views

iOS push notification configuration - unable to register device

When I'm trying to register notification by using this code (which is from the official document) in application:didFinishLaunchingWithOptions:, I register the push notificaiton ...
1
vote
1answer
101 views

SFMC: App Inbox (Alert + Inbox) Message not opening the cloudpage and marking message as “Read”

Our requirement is to send alert (push) + Inbox message to the end users by creating a mobile optimized cloudpage in SFMC. However, when the message is being sent from SFMC, there is no way for our ...
1
vote
0answers
80 views

Track notifications limit usage

We use two ways to trigger push notifications - APEX and flow/process builder. There are limits to the number of these push notifications (10 000 per hour). Is there a way to monitor the current usage ...
1
vote
0answers
780 views

Android Push notification not working on React native - Firebase project ID is required to communicate with Firebase server

Version of Mobile SDK Used: SalesforceMobileSDK-Android v 8.1 Issue found in : React Native OS Version: Mac OX - Catalina 10.15 Device: Nokia 8.1 Android version 10 Steps to reproduce: Login in ...
1
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0answers
24 views

Salesforce Inbox on Salesforce SDK

First of all this action is sent from Push Notification module on Salesforce Dashboard. Second we are using Salesforce SDK for integration to mobile app (Android and iOS). Here is the queries : How ...
1
vote
1answer
63 views

Is it possible to get chatter notifications to my custom native app just like salesforce1

I have a salesforce iOS app that uses the mobile sdk. My users use chatter as a communication mean and they open it through my native app in a safari view controller. Is there a way to send a ...
1
vote
0answers
81 views

Error receiving notifications from Journey Builder in android with SDK v6.3.4

🙏🏽 Hello everyone, I’d implemented Marketing Cloud sdk on android to receive push notifications. The notifications are working perfect from Mobile Push, however, when we send it from Journey ...
1
vote
0answers
25 views

'Reminders' app on Iphone

Our users are seeing their overdue tasks being pushed to the 'reminders' app on their iphones. As a System Admin, I looked around everywhere on how to 1. enable/ disable this setting 2. customize this ...
1
vote
1answer
30 views

Disable automatic landing page in JB4A SDK

Is there a way to disable automatically OpenDirect handling from SDK when there's no ExactTargetOpenDirectDelegate set? The problem is when the app launches because of push notifications, ...
1
vote
0answers
454 views

Show some news in model popup when user login to Salesforce

I want to show a popup when user logs into the Salesforce org. It is similar to the popups which Salesforce shows on login for maintenance notice. Is there any feature in Salesforce, which allows us ...
1
vote
0answers
38 views

Notification in Salesforce 1 App

There is an Approval process which is triggered (I used only configuration) by a community user to the approver. Once approved, I want a particular community user to get a notification in Salesforce1 ...
1
vote
0answers
259 views

SFMC Mobile push filtering logic issue

Seems that the SFMC creates the broadcasting list on contact basis instead of device basis. So if the user has several devices connected to him in the SFMC service then the filtering function opts all ...
0
votes
0answers
21 views

Marketing Cloud Cordova SDK notification only showing silently

We are using the Marketing Cloud SDK Cordova Plugin in our app. Registering the contactKey works fine but when we send the push notification, although device is receiving it, we don't get a Pop up ...
0
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0answers
7 views

About the delivery format of push notifications

For the delivery format of push notifications delivered from the server, you can use Text Is it correct that we are assuming that push notifications will be delivered (received) in the form of text?
0
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0answers
15 views

About Push-Notification Payload

According to the following information about Push-Notification Payload, PushNotificationPayload +apple(alert, sound, badgeCount, userData); Map<String, Object>. +apple(alertBody, actionLocKey, ...
0
votes
0answers
10 views

Is there a function to control device-token in mobilesdk for push-notification?

We understand that Device-Token is required for push notification in both iOS and Android. Is there a function in the MobileSDK (ver.8.1.0) to properly control (retrieve, register, or link) ...
0
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0answers
17 views

What API version is for the mobilesdk ver.8.1.0 to implement push notification?

We are using MobileSDK ver.8.1.0, and now looking for how to implement push notification according to the following URL. https://developer.salesforce.com/docs/atlas.en-us.226.0.pushImplGuide.meta/...
0
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0answers
17 views

Push Notifications sent to iOS always fail

I am integrating the MarketingCloudSDK v7.5.0 in a iOS app. I configured the SDK for receiving push notifications and I also configured the APNs key p8 in Salesforce page. When I send a push from ...
0
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0answers
16 views

Set up Salesforce push notification for Android using SDK

I would like to integrate push notification on Android application using Salesforce. I have integretaed Salesforce SDK on the Android applicaiton. Calling PushMessaging.register function i have ...
0
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0answers
12 views

Export per user Sent or Open for Mobile Push

we are trying to export user level activity for Mobile Push campaigns to another system. What are our options? Unless I am wrong, it is not possible through a Data View query because Sents and Opens ...
0
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0answers
10 views

Error message while sending test push notification

An error message is displayed when I'm trying to send a test push notification to Android devices. Below are the steps which I performed: Open App manager and create a Connected App. Click on "...
0
votes
1answer
177 views

Enable Push Notifications for Communities App - Salesforce as the User license for Permission Set

In the Salesforce documentation Enable Push Notifications for Communities App it says: Create a name for the permission set, select Salesforce as the User license then click Save. But this is for ...
0
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0answers
63 views

MarketingCloudSdk#init has not been called in android. push notification getDevice is not returning any values

We have implemented push notification with cordova-plugin-marketingcloudsdk few years back in our Cordova app (as per package.json the version it shows 7.1.0) In IOS, push notification is working fine....
0
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0answers
33 views

How to get data through MobilePushServiceDevice object in apex?

I need to have the device tokens by using MobilePushServiceDevice object but its not query-able. How can I get the fields data from it?
0
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0answers
94 views

Can we change Salesforce Push notification payload type to notification

I am trying to send push notification from salesforce to react native app(android and ios both). I am not using mobile sdk FCM setup and react native setup is done. I am receiving notification data ...
0
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0answers
46 views

Is it possible to receive multiple push notifications when logged in multiple devices with the same user account?

We have an app built with Ionic. We use cordova-plugin-marketingcloudsdk to receive push notifications from the Salesforce Marketing Cloud. When multiple devices are logged with the same user, all the ...
0
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0answers
25 views

Deep linking push notifications without marketing cloud

I have a cordova hybrid app and push notifications are also enabled, is it possible to have deep linking enabled in push notifications without marketing cloud Thanks
0
votes
1answer
153 views

Cannot receive push notification in React Native

The problem is “cannot receive and take actions on the push notifications in React Native bundle” . Receiving notifications and opening application by clicking the notifications happens on Native iOS ...
0
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0answers
200 views

MobilePush - Track Push Notifications' Opens

One of our customers has asked a detailed report of users who opened a push notification. Is there such a report or some sort of a data view to query from? would be very helpful. Thanks!
0
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0answers
85 views

MobilePush SDK - Redirect To Web URL

As you all may know, there is an additional configuration in the mobile push SDK required for handling push messages redirection to a custom URL from an external source. Following the link: https://...
0
votes
2answers
317 views

MCCordovaPLugin - Package R does not exist

I'm traying integrate Marketing Cloud Push Notifications using MCCordovaPlugin with Ionic 3, in iOS works fine, but when I compile for Android, console sends Error: Package R does not exist ...
0
votes
1answer
26 views

ETPush sales force notification not working in Android O

I have used following code for notification but it is not working in android O. Any help would be appreciated. ETPush.configureSdk(new ETPushConfig.Builder(getApplication()) ...
0
votes
1answer
147 views

Push Notification does show new records in the Console list view

I have configured the push notification for cases for few fields such as Status, Priority & Subject, however the list row does not highlight new records. Is there a way to configure the Push ...