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Auto Suppression + Custom Subscription Center

We use Auto Suppressions to store Unsubscribed email addresses after we've deleted their subscriberkey from our Contacts (due to contact allotment limitations), but are looking for a solution if a ...
Hailee Marcinek's user avatar
-1 votes
1 answer
43 views

Custom preference center with person accounts

I'm creating a custom preference center using a Marketing Cloud Cloud Page and I want it to be integrated with Salesfoce Sales Cloud. I've done this before on standard accounts (contacts + accounts) ...
Peter Irving's user avatar
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0 answers
38 views

update preferences from a community page to salesforce marketing clouds data extension

I would like to know if I could update the preferences of a subscriber from the community clouds page to SFMC's Data Extension.
Lakshmi's user avatar
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1 vote
1 answer
101 views

Cloudpage doesn't retrieve the subscriber to update their preferences

I'm setting up a subscription center. It seems like my code works fine when I open the link from the preview email. It recognizes the subscriber and updates the record without any issue. However, when ...
AskingCore's user avatar
0 votes
1 answer
427 views

Marketing Cloud Custom Preference Center - Do I need Publication Lists?

Designing a custom preference center and planning to use a data extension instead of OOTB preference Management to store subscriber preferences. Here is my design MasterSubscribersDE - To store all ...
sdondeti's user avatar
  • 705
0 votes
1 answer
276 views

Need to do a custom preference center for Marketing Cloud and am wondering if it's better to use Cloud Pages or an Experience Cloud site to do it?

I have a Marketing Cloud instance with multiple Business Units so need to create custom preference center. I was planning to do it using Cloud Pages and AmpScript, but heard you can also create the ...
DBlaney's user avatar
  • 23
-1 votes
1 answer
111 views

Standard Marketing Cloud Profile Center to update Salesforce Contact

I am using the standard SFMC Profile Center with Salesforce integrated (Fields mapped) to manage profile attributes and preferences. When a contact modifies his attributes on this profile center, the ...
Lise's user avatar
  • 3
0 votes
1 answer
171 views

How do I code a proper footer with link to profile center?

My html email template was originally coded for internal organization communications. It was designed and built in SF Marketing Cloud and delivered via Outlook. As such it was created without a footer....
MCD's user avatar
  • 1
1 vote
0 answers
270 views

All Subs Unsubscribe Reason Says "SalesForce version 5 Sync"

Some subscribers in our account are having their Unsubscribe Reason set as: "SalesForce version 5 Sync". I am having difficulty in replicating the behaviour to uncover what series of events ...
charliefay's user avatar
0 votes
1 answer
1k views

What is the recommended place in SFMC where subscribers's custom user-preferences for emails should be stored (i.e. custom email subscription center)? [closed]

Goal: I am looking into creating a custom user-preference center for subscribers in SFMC (to manage email preference - like offer email, newsletter emails, etc - i.e. custom email subscription center)....
kl2's user avatar
  • 353
0 votes
1 answer
236 views

How to hide a logging error in a Marketing Cloud Cloud Page?

I'm working with a company that has a lovely little Marketing Cloud CloudPage set up at https://cloudpages.example.com/preferencecenter?SenderKey=XYZZY&EmailAddress={{Recipient.Email}} to ...
k..'s user avatar
  • 1,237
0 votes
2 answers
147 views

Custom User Preferences JSON giving a 500 server error

I've tweaked our custom user preference center in Marketing Cloud, that was originally setup by our implementation team, to add another checkbox for sub/unsubs. However when I add the new field I'm ...
jdblundell's user avatar
0 votes
0 answers
224 views

Fetching subscribers with ssjs and ampscript from SalesCloud

I'm trying to fetch the data from SalesCloud. The codes currently are hosted in CloudPages, and I'm using the SFMC test sent from the email in Content Builder to pass the subscriber details to the ...
Mario Manuel Andrianto's user avatar
0 votes
1 answer
344 views

Why does my publication list array return undefined in Vuejs?

I'm learning to build a custom preference centre and trying to display all the lists for a subscriber. I retrieved all the lists like below: <script runat='server' type="text/javascript"&...
Simon's user avatar
  • 13
1 vote
1 answer
273 views

Marketing Cloud - Individual Privacy and Preferences [closed]

For our new client we are planning to manage the privacy consent on the salesforce object Individual and then sync it to Marketing Cloud via connector. In MC, Can I create and attribute group to link ...
eeadev's user avatar
  • 350
0 votes
1 answer
789 views

Hiding sensitive link data in url with AMP?

Having a problem when clicking the manage preferences link it cannot show the tracking or PII information (email address) in the browser. Have tried using Redirect and URLEncode to limit what shows up ...
desertliving480's user avatar
0 votes
1 answer
674 views

Query Preference Attributes

Does anyone has any idea on how to query the Preference Attributes? I can see them in All Subscribers, but I can't find a way to query them. I tried doing a query activity on EnterpriseAttribute Data ...
Alex's user avatar
  • 158
4 votes
1 answer
4k views

Problem using Subscriber | WSProxy inside a CloudPage

I'm trying to use this code and I'm facing this error: <script runat="server"> Platform.Load("core","1"); var subscriber = {"Status": "Active"}...
user3357226's user avatar
0 votes
0 answers
162 views

subscriber query string preference page

is there a way to extract the preference centre query string for each subscriber using a query? The aim is to pass this string with also the email address and Subscriber key to an external mailing ...
Yattaman's user avatar
0 votes
0 answers
276 views

Update/upsert the subscribers data dynamically in custom preference center page using AMPScript

I have successfully displayed subscribers data dynamically in custom preference center page using AMP script. Based on subscriberkey (Email) how can i update/upsert my subscriber profile in Data ...
SFDCLearneR's user avatar
4 votes
1 answer
769 views

In an integrated, multi-org implementation, how does the default SF "EmailOptOut" button work?

Ok, I have two MC business units attached to one CRM instance. Both BUs are set for "Unsubscribe subscribers from this business unit only." But Salesforce only has ONE EmailOptOut field on ...
Vanessa's user avatar
  • 43
1 vote
1 answer
1k views

Does Unsubscribing a subscriber manually (Marketing Cloud) opts him out in Salesforce?

Developing a custom profile center that needs to sync opt-ins/outs to Salesforce, to then be propagated to Pardot. According to this documentation: There are multiple ways to unsubscribe a subscriber ...
LimeWeb's user avatar
  • 348
0 votes
1 answer
913 views

Creating a custom preference page that syncs to SF

We would like to develop a custom preference page to handle subscription lists for both email and mobile. Those subscription lists for each subscriber should be synced to SF lead/contact record as ...
Barak's user avatar
  • 193
0 votes
1 answer
456 views

One-to-many insert/upsert from landing to separate DE's

I'm bulding a preference center and having trouble with writing into two separate DE's. We have two DE's: Newsletter_Subscribers (EmailAddress, FirstName, LastName, OptIn, Country, IPAddress, ...
Urke's user avatar
  • 19
0 votes
0 answers
271 views

Data disappears from master Data Extension

We have a master DE that we use to select records and to manage subscription status for newsletters (a boolean True/False for each one)... we've seen records simply vanish from the master DE and we ...
George Rosedale's user avatar
0 votes
1 answer
234 views

Writing to two or more data extensions at once [duplicate]

I'm quite a newby at this (green) I'm creating custom subscription center. I have two data extensions which I need to insert/upsert data to. Newsletter_Subscribers (EmailAddress, FirstName, ...
Urke's user avatar
  • 19
0 votes
0 answers
153 views

Cannot get subscribers from publication (AMPScript) - Custom Preference Center

I am trying to make a custom preference center, where users can see a list of all publication lists in the business unit they belong to and then choose to subscribe/unsubscribe to such lists. What I ...
MarketingCloudNoob's user avatar
0 votes
2 answers
169 views

Marketing Cloud preference - Customization

I wanted to know if there is a way to customize the Marketing Cloud preference center without AMP script. I didn't find a helpful answer. Thank you!
user77790's user avatar
0 votes
1 answer
2k views

Custom Profile center code along with admin page in sfmc documentation clarification?

Please refer to this post Build a Custom Profile Center for Multi-Org purpose and then to this link in the sfmc documentation:https://developer.salesforce.com/docs/atlas.en-us.mc-apis.meta/mc-apis/...
Girish's user avatar
  • 137
0 votes
2 answers
2k views

Custom preference center - help with existing code

Our SFMC org is multi org enabled and one of the child BU's is integrated with a sales cloud sandbox. Being multi-org we have to build a custom pref center. I have created a one click unsubscribe SFMC ...
Girish's user avatar
  • 137
1 vote
0 answers
241 views

Marketing Cloud Preference center with Sendable Data Extensions

We're trying to rearchitect Marketing Cloud implementation in my organization. In the current set up, we have an external Preference center database (SQL Server). A User updates preferences on an ...
codeStrong's user avatar
0 votes
2 answers
375 views

Subscription Center languages

I read in the documentation that the pages related to the OOTB subscription center are automatically translated into 21 languages. I would like to know if there is a way to manage the languages that ...
fromero's user avatar
  • 1,041