Questions tagged [preference-center]

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40 views

Update/upsert the subscribers data dynamically in custom preference center page using AMPScript

I have successfully displayed subscribers data dynamically in custom preference center page using AMP script. Based on subscriberkey (Email) how can i update/upsert my subscriber profile in Data ...
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1answer
64 views

In an integrated, multi-org implementation, how does the default SF “EmailOptOut” button work?

Ok, I have two MC business units attached to one CRM instance. Both BUs are set for "Unsubscribe subscribers from this business unit only." But Salesforce only has ONE EmailOptOut field on ...
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1answer
27 views

Does Unsubscribing a subscriber manually (Marketing Cloud) opts him out in Salesforce?

Developing a custom profile center that needs to sync opt-ins/outs to Salesforce, to then be propagated to Pardot. According to this documentation: There are multiple ways to unsubscribe a subscriber ...
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1answer
35 views

Creating a custom preference page that syncs to SF

We would like to develop a custom preference page to handle subscription lists for both email and mobile. Those subscription lists for each subscriber should be synced to SF lead/contact record as ...
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63 views

How to manage SMS/Email opt-in/opt-out/re-opt-in in mobile app?

We have a mobile app to manage User Preferences, in which the user can choose to opt-in/opt-out from communications based on channel right within the App, the page looks something like this: (...
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1answer
61 views

One-to-many insert/upsert from landing to separate DE's

I'm bulding a preference center and having trouble with writing into two separate DE's. We have two DE's: Newsletter_Subscribers (EmailAddress, FirstName, LastName, OptIn, Country, IPAddress, ...
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9 views

I am seeing Unsubscribe Reason - Unsubscribed from the Subscription Center - where is this coming from?

I am seeing Unsubscribe Reason - Unsubscribed from the Subscription Center - where is this coming from? Our custom preference center uses the reason - Preference Center Unsubscribe. So, I know it's ...
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40 views

Data disappears from master Data Extension

We have a master DE that we use to select records and to manage subscription status for newsletters (a boolean True/False for each one)... we've seen records simply vanish from the master DE and we ...
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1answer
60 views

Writing to two or more data extensions at once [duplicate]

I'm quite a newby at this (green) I'm creating custom subscription center. I have two data extensions which I need to insert/upsert data to. Newsletter_Subscribers (EmailAddress, FirstName, ...
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16 views

Managing preferences for multiple unique subscribers with the same e-mail address

This is in reference to the SFMC function of Dedupe subscribers. A previous post says "that SFMC de-dupes by Email Address, not Subscriber Key. So if you have the same email address with multiple ...
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45 views

Cannot get subscribers from publication (AMPScript) - Custom Preference Center

I am trying to make a custom preference center, where users can see a list of all publication lists in the business unit they belong to and then choose to subscribe/unsubscribe to such lists. What I ...
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2answers
68 views

Marketing Cloud preference - Customization

I wanted to know if there is a way to customize the Marketing Cloud preference center without AMP script. I didn't find a helpful answer. Thank you!
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25 views

MC Out of the Box Preference Center [duplicate]

I am using the OOB preference center in MC and would like to see the possibility of redirecting one user to this preference center from an email being sent from a third party tool outside MC so the ...
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1answer
370 views

Custom Profile center code along with admin page in sfmc documentation clarification?

Please refer to this post Build a Custom Profile Center for Multi-Org purpose and then to this link in the sfmc documentation:https://developer.salesforce.com/docs/atlas.en-us.mc-apis.meta/mc-apis/...
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2answers
351 views

Custom preference center - help with existing code

Our SFMC org is multi org enabled and one of the child BU's is integrated with a sales cloud sandbox. Being multi-org we have to build a custom pref center. I have created a one click unsubscribe SFMC ...
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13 views

If all business units are connected to the same SFDC org as the Parent Business Unit, can I use the standard preference center?

Need to clarify my understanding of the multi-org functionality and when a custom preference center is required. We have three business units - a parent and two children. All business units are ...
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0answers
90 views

Marketing Cloud Preference center with Sendable Data Extensions

We're trying to rearchitect Marketing Cloud implementation in my organization. In the current set up, we have an external Preference center database (SQL Server). A User updates preferences on an ...
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2answers
66 views

Subscription Center languages

I read in the documentation that the pages related to the OOTB subscription center are automatically translated into 21 languages. I would like to know if there is a way to manage the languages that ...