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Questions tagged [predictive-intelligence]

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2
votes
0answers
17 views

Marketing Cloud - email predictive content link broken after clicking multiple times

we implemented an abandoned cart journey builder which triggers an email. It contains a predictive content which recommends 4 products. Each product links the relative web page. The problem is ...
1
vote
0answers
40 views

Predictive Intelligence Implementation - Content Web Recommendation

I'm trying to implement Web Recommendations in my website but it's not working as expected. We've followed the instructions to implement the content catalog, the codes and create the recommendations. ...
0
votes
2answers
140 views

Web collect code not working properly

I have Web Collect Code installed on our website. I want to use it to build segments around website interactions. I now have two questions What do I need to do to collect webview data. The Data ...
2
votes
1answer
67 views

Collect codes for non-retail scenario

Can we use collect codes for non-retail scenarios especially if I wanted to track unknown visitor activity on my website and tie back that activity when a user provides an email on a sign-up page? (I ...
0
votes
1answer
63 views

Marketing Cloud - Web recommendations [closed]

I'm trying to set up the tracking code in an online store, but I'm not sure how I can create the dynamic code for the scripts (for example, find the item ID) without being manually. Can anyone help ...
3
votes
0answers
156 views

Marketing Cloud collect.js - what counts as an abandoned cart?

We are in the process of implementing collect.js via the Commerce Cloud to Marketing Cloud cartridge connector. We have most of the events working (product views, page views, profiles, etc) and can ...
1
vote
1answer
418 views

Einstein Predictive Email Reccomendations (Marketing Cloud) customization by Country

We are trying to implement Marketing Cloud Email Recommendations: we have a global product catalog we would like to upload, the problem is the availability (together with the discount) must not be ...
2
votes
1answer
116 views

How to get an working automated catalog image generation for einstein email recommendations?

The catalog image generation process of einstein web recommendation is one of the worst possible designed processes i have ever seen. Therefore it would be a pleasure if you can share your experiences ...
0
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0answers
38 views

Export Personalization Builder Status Console Errors

When you have implemented a product catalog for your business unit in personalization builder and begin to implement tracking code or begin to use email displays, you will most likely get some errors. ...
0
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0answers
221 views

Try to use predictive intelligence in MC org for collect abandoned cart info into SFMC

I try to use predictive intelligence in MC org for collect abandoned cart info into SFMC PI_Abandoned Cart DE. Any suggestion? <script type="text/javascript" src="//10000XXXX.collect....
1
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0answers
63 views

SFMC Predictive Intelligence on Magento

I'm looking for some examples of SFMC predictive intelligence implemented on Magento platform. Has anyone ever come across this scenario? Thank you so much!
2
votes
1answer
729 views

Google Tag Manager and Collect tracking code

Collect tracking code implemented via Google Tag Manager should have some difference compared to the documentation? Asking that because is Not showing under the status Tab in Einstein predictive ...
1
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0answers
336 views

SetUserInfo for Collect Tracking Code from subscriber level data pulled from appended URL

I am attempting to define the user info inside the js needed to SetUserInfo for the Collect Tracking Code implementation. <script type="text/javascript"> _etmc.push(["setOrgId", "MID"]); _etmc....
1
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0answers
108 views

Logic behind trackPageView questionable?

I am i doubt that the logic behind salesforce trackPageView is working as intended. That is the reason why i wanted to ask if anybody else solved the following problem through work-arounds or ...
4
votes
0answers
534 views

How to match trackingcode to productcatalog?

my topic is about the relatively new product "predictive web" there are multiple contradictory facts delivered by salesforce which makes implementation hard or nearly impossible. I will quote multiple ...
0
votes
2answers
505 views

Personalization Builder Integration with Contact Builder

I am looking into Personalization Builder (Predictive Intelligence) and planning to integrate with SFMC Contact Builder. We have Marketing cloud connected with Salesforce Service Cloud and we are ...
1
vote
2answers
716 views

Accessing those IGO_ and PI_ data extensions?

I need to access the data collected via collect code and stored in the data extensions (DE) starting with PI_ or IGO_ I can see the DEs but they are all empty. I believe a SFMC service team can make ...
1
vote
1answer
530 views

How to Tailor Predictive Web Recommendations to Specific Users

I am trying to use Salesforce predictive web to display page recommendations for specific users. I am reporting the user data as such: <script src="https://{}.collect.igodigital.com/collect.js"&...
1
vote
1answer
100 views

Strange error when using Predictive Intelligence tags

We began to implement PI this week and I came across this error: ReferenceError: SaveAnalyticData is not defined Which references this: <script type="text/javascript"> ...
2
votes
1answer
1k views

Predictive Intelligence Code not pushing info to data extensions, why?

I have the following data extensions available; CloudPages_DataExtension IGO_PRODUCTATTRIBS IGO_PRODUCTS IGO_PROFILES IGO_PURCHASES IGO_VIEWS PI_ABANDONED_CART_EVENT PI_ABANDONED_CART_ITEMS ...
0
votes
1answer
166 views

Retrieve Data from Predictive Intelligence Data Extension using API

I should retrieve data using SOAP UI Call from PI Data Extension (IGO_PRODUCTA‌​TTRIBS, IGO_PROFILES, etc.) of a child Business Unit in a MC Account. However in this code (i attached only the Body) ...
2
votes
1answer
311 views

How manage different countries/languages in Predictive Intelligence Catalog

Do you have any suggestions regarding the implementation of Predictive Intelligence's Catalog and specifically how manage fields as ProductDescription, ProductLink,RegularPrice, etc. for different ...
3
votes
1answer
1k views

Viewing Predictive Intelligence Collect Data

We've implemented the Collect tracking code (not to be confused with Web Collect) accessible from Analytics Builder menu > Web & Mobile Analytics app > Configure Data Source (cog icon). Refer to ...