Questions tagged [partner-communities]

Partner communities are a Salesforce community licence type for external partners of the organisation using Salesforce that need access to sales data such as accounts, leads and opportunities.

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Partner Community user are not able to see List view control icon

I have one query where Community users are not able to see the listview control icon, even with the assigned system permission to "Create and Customize List Views".
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0 answers
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This error occurred: INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY: You do not have the necessary permissions to disable this portal user

I am trying to disable a customer portal user from partner community and I am getting the below error: You do not have the necessary permissions to disable this portal user. I have created a flow ...
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1 answer
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Unable to find delete permission in object settings for a custom profile

I would like to give delete permission on a custom profile for account object, However when I go to the profile I don't see the delete object permission, the only available are Read, create and edit. ...
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-2 votes
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Can I approve access to Partner Community using a domain ? Active Directory?

We have our partner community with multiple partners from several companies. Managing that is a hassle, as there can be dozens of users from the same company who require access. Our partner companies ...
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Error: Unable to Access Page The value of a parameter contains a character that is not allowed

I am getting the following error when Enabling the Contact as partner User and assigning the partner profile. However I am not getting this error when I am doing this for the first contact for the ...
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Access licensed object records from Partner Community

We are planning to expose some of our org data to a partner Community using Experince Cloud. However the data which we want to expose is licensed and can only be viewed with users having that license. ...
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0 answers
27 views

Displaying Flows in Menu Items - Override Issue

My Scenario : I'm trying to implement the flows into the communities. Below Steps were followed: Create a Menu Label --> select a 'Site Page' from Type --> select 'Flow' from Page --> ...
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42 views

Copy the profile from one license type to another

We have our partner community up and running. We were using the Partner Community license type, with 3 different profiles. (sharing sets and page layouts assigned). We are now moving to the 'Partner ...
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36 views

How to enable the disabled standard buttons on community?

I have a community page which have a record detail page, object is Opportunity. The record detail page is showing standard button but those buttons are not enabled it seems like those buttons are ...
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35 views

Share Internal User record with Partner users in Experience Cloud

I have the external sharing on User record set as Private. So, when I query the internal user record where Title field on User record is set as 'Lead' it returns empty results. I tried creating a ...
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1 answer
25 views

On a partner community, can I give access to hierarchy accounts to view the child related records?

In our partner community, we have private oppty sharing rules, and sharing sets that grant access based on : opportunity.partnerid = accountid We have scenarios, where the accounts have a hierarchy, ...
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100 views

Share records that are accessible for Partner users with Internal users

I'm trying to share all the records that our partner users have access in the community with their respective Account Owner's internal users. Let's take the Account object as an example: My OWD for ...
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1 answer
83 views

Login & Registration Tab missing in Build Your Own( LWR)

I am not getting Login & Registration Tab on the Administration setup page. As per portal documentation, it should be there. My community is already activated and published as well. I have opted ...
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1 answer
285 views

Does "View Tableau CRM on Experience Cloud pages" permission consumes a Tableau CRM license?

The permission "View Tableau CRM on Experience Cloud pages" is mentioned in this article Enable Tableau CRM for Experience Cloud Sites We have created a permission set that contains only the ...
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1 answer
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VisualForce Email Template for Experience Cloud Emails

I'm trying to use a VisualForce email template for my Communities emails (Experience Cloud) I'm getting errors as I haven't specified a "relatedToType" in the following: <messaging:...
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146 views

Salesforce SSO is causing login issues to partner portal users

We've implemented SSO in our org and we also disabled the login using login.salesforce.com because of which partner portal users are not able to login to the portal but when we allow people to login ...
1 vote
0 answers
205 views

I can't create quote line items with community user

From a community, I need users to be able to create quotes and their quote line items. With the community user, I create the opportunity, then I create the quote. Then when trying to create a ...
0 votes
1 answer
291 views

Remove Footer and content footer from page structure from community [closed]

Can we remove footer, content footer section from page structure of perticular community page?
1 vote
1 answer
246 views

How to check if a flow running user is a Partner?

I am trying to check in a flow if the running user is a Partner Community member. I am using this: But even when using a partner user in the 'Debug Runas', I get wrong data: I tried to use the 'User'...
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2 answers
260 views

Can a community partner user create other community users?

In our org, we define a certain partner user as 'admin'. While he can create more contacts for his account, is it possible that he can also activate them as partner users? (assume the license limit is ...
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1 vote
1 answer
126 views

Irrelevant/Incorrect person account role is coming up while enabling partner user

I am trying to enable partner user from one contact that is already enabled as partner from one partner account. For the first time, for the first contact I should not have got the roles section while ...
1 vote
0 answers
30 views

How to handle data skew when working with partner portal?

I have a very simple use case where I have a few partner accounts to which I assign cases. Under each account I have 5-10 partner users who need access to all the cases assigned to the account. So I'...
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1 vote
0 answers
16 views

Inaccessible Contact on Partner user blocks everything on the User

something happend in our org that I've never seen before and that shouldn't be possible. We have a user with a "Partner Community Login" license, that cannot be edited anymore. I don't know ...
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0 answers
72 views

Lightning app page is not accessible from partner community user

I made a lightning app page and placed my lightning component on it. It works perfect as an admin user, but when I login as a partner community user, that app page is not accessible. We are using ...
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103 views

Sandbox Digital Experience- Page not available

I'm building a partner experience in sandbox and I keep randomly getting a "Page not available" errors when I try to go to a record detail page. If I log out and log back in and try to go to ...
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0 answers
22 views

Not able to change the owner in community

My objective is to transfer the record ownership from partner user to internal user (System Admin) from community portal. I have placed a custom LWC in the record detail page in which I have a custom ...
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2 answers
631 views

Related Record List in Community Cloud

I would like to add the Related Record List to the community porta, but I received the error according to the attached image. I have tried to add {!AccountId} and {!Account.Id} into Parent Record ID ...
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1 vote
1 answer
235 views

"Enable Partner Super User " Checkbox missing from Digital Experiences Settings page

I am system admin for my developer org with CUstomize Application checked. I have Partner community enabled but for some reason I don't see "Enable Partner Super User " checkbox under SETUP--...
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1 answer
506 views

Edit button is not visible in community

I have an edit button on the community record. The button is overwritten by a visualforce page. I enabled the visualforce page for lightning experience and added the button to the proper page layout. ...
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1 vote
2 answers
835 views

how to tell if my org is an Partner Development Org

I am new to the AppExchange and I understand that I need to create a Partner Development Org and enable the Environment Hub to be able to start developing an app. I have two questions: how can I tell ...
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0 votes
1 answer
145 views

Import records - Partner Community

Is it possible to import records (e.g. Leads) in Partner Communities? I have given the "Import Leads" permission to my partner user but i don't see the "Import Leads" button like ...
0 votes
1 answer
340 views

Visualforce page in Partner Communities shown in Classic UI

I have implemented some VF Pages that use lightningStylesheets="true". As internal user, the page is displayed properly, however when i log in as a Partner user, the pages are shown with the ...
1 vote
1 answer
59 views

Does any one know what TE DX Plug-In it is?

I'm reading trailblazer score document and I found follow description that "Run the TE DX Plug-In to verify use of technologies" in this link: https://appexchangeguides.relayto.com/e/...
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30 views

How to add Data in experience builder in community? [duplicate]

I have added a component i.e my profile so it shows that its not supported by any data so how can i add the data over here?
0 votes
1 answer
561 views

partner community home page is not showing/displaying custom aura component for partner users(with partner community login profile)

I have a issue where i am putting a custom aura component onto Partner community Home page and when i login or view the community as a system admin i am able to see the component and its functioning ...
1 vote
0 answers
335 views

Campaign Influence related

By following Salesforce documentation, related to Campaign Management Implementation Guide; Campaign is in use and is working as expected and as designed. All this is TRUE if the Marking users &/...
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1 vote
1 answer
249 views

External user access - Portal Super User Access not working

I have setup a community for B2B partner users, and a custom object which has lookup to Contact & Account. The sharing set is enabled and provided to provide access to custom object records and ...
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0 votes
1 answer
199 views

How Partner Business Org is linked to Partner account?

I have Partner Account and after signing of agreement I got the Partner Business Org. So my question is how this PBO is linked to my Partner Account? I've connected this org in Organizations tab in ...
0 votes
1 answer
267 views

How to make Product Images visible in Partner Community when user selects "Add Products" on an opportunity

I uploaded images to "Files" and created to Fields on the Product Object, "Product Image"(Formula) and "Product Image Link"(Text255). My formula below displays images on ...
0 votes
1 answer
331 views

Partner User unable to view a record despite sharing it with him

I have set up a partner community where users with "Partner Community" license can create opportunities. The owner of the opportunity record changes over time and the record is made ...
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0 votes
0 answers
54 views

Account Teams limit record access

I want to use Account Teams to assign Partners to customer's Accounts/Opps/Cases so they can access the records in Partner Community. I can easily grant them Read or Read/Write to these objects this ...
1 vote
0 answers
1k views

LWC component in communities not loading properly

I am experiencing a very weird behavior while displaying LWC on a Opportunity record page in Communities. I have a LWC component with the name TestLWC and I want to show it in community. So, for that ...
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2 votes
0 answers
242 views

Queue Member (Partner User) not able to access Task

The system admin is creating a Task which is Assigned to a Queue. This queue consists of two partner Community Users. The expectation would be that the queue members would have access to the Task. ...
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21 views

Ideas on flipping edit on Partner communities/Customer communities

We have built partner community and customer community(community cloud) which show data from the same set of objects. To avoid overwriting each other's changes, I am seeking help on ideas on the ...
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0 votes
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267 views

Can i show more than 4 columns in a related list in partner community record screen?

I have a record detail page which has related lists in it. But my related list just shows 4 column in the community screens. Do we have something similar to enhanced lists for community screens ?
0 votes
1 answer
506 views

Create access denied for custom object for Community users

I am getting the following error on vfpage Error: core.apexpages.exceptions.ApexPagesGenericException: system.security.NoAccessException: Create access denied for Shipment_Quantities__c, controller ...
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0 votes
1 answer
514 views

action.setCallback not working for certain users

This one is confusing. I have a lightning component in a Salesforce Community that gets simple user info from the server side controller. It works for internal users (admins, sales, etc) but when ...
1 vote
0 answers
446 views

Conditionally render LWC Component in Community Builder in Salesforce

I have a requirement where I have to display the LWC component on record detail page based on record's field value in communities. We can do it in normal Salesforce experience using 'Set Component ...
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2 votes
1 answer
178 views

How to grant Read access to parent Account when Opp is shared through Sharing Set?

In a Partner Community, I'm granting edit access to Opportunities that have the User's Contact record indicated in a specific Contact lookup field on the Opportunity. However, users that get this ...
0 votes
1 answer
50 views

Show both Overridden VisualForce Page and Standard Salesforce Page to Partner Community Users based on condition

I need custom object for which the New/Edit/View buttons have been overridden to a VisualForce page. The VF Page has logic to redirect the user to either Salesforce page using nooverride=1 or to ...

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