Questions tagged [pardot]

Pardot is a B2B Marketing Automation Tool. This tag is for questions related to Pardot's integration, Api, or Automated Processes.

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20 views

Pardot's 'comments' field sync with salesforce for already existing email

A lead comes through a landing page form. This lead's email already exist in our records. The lead gets updated in pardot (including 'comments' field) but it doesn't in salesforce. Barring who is the '...
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18 views

Looking for couple of simple example pages using pardot gated content

Looking for two types of simple pages using pardot gated content. One with the simple form in landing page which download the file after submitting the form but keeps you on the same page. and ...
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1answer
204 views

Pardot form - comment field not showing value for existing leads

I have added a 'comments' field in a pardot form. This field by default maps to 'pardot comments' in SF. If someone fills the form and gives comment, this value is shown in 'pardot comment' field in ...
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2answers
109 views

System.QueryException: execution of BeforeUpdate caused by List has no rows for assignment to SObject ()

I am receiving the following sync error in Pardot: System.QueryException: execution of BeforeUpdate caused by List has no rows for assignment to SObject () I think it is this trigger that is ...
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1answer
55 views

Forms created in pardot not sending in leads

I have created a form in pardot and put it on landing page. Form completion actions are: add to list send autoresponder add to crm campaign first two things are happening however last one is not ...
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46 views

Pardot: Account Field Mapping - Parent Account

I am trying to map the Parent Account field of Salesforce Account Object to the Pardot Account object but can't seem to find it in the list of options when creating a custom field. I have refreshed ...
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76 views

how to get Pardot List Data using Pardot API?

I've a requirement to sync the list with the database two ways. So, is it possible to get all the data inside a list through Pardot API call?
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43 views

Pardot Engagement - Multiple Choice Fields

I am trying to set up a Pardot engagement to send emails based off state. Is there a way to check for multiple values in a picklist while using a Pardot engagement rule ? For example, in an engagement,...
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28 views

Connect Salesforce Bounce notifications with Pardot Bounce notifications

We are going to enable email bounce return as attachment to sender and email bounce pop-up notification in lightning. Bounce notification and tracking is native in Pardot, and we would like a way to ...
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33 views

Pardot - More control on the Lifecycle report

Our company recently acquired the Pardot tool for the Marketing and Sales teams and a question was recently raised regarding the Lifecycle Report. The teams felt that the report was too general and ...
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1answer
180 views

Connecting form in Unbounce landing page to Pardot form handler

I need to link a form placed on a landing page created in Unbounce with a Pardot form handler. Does anybody know if there is a direct integration between Pardot and Unbounce?
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43 views

On creation of campaign in Pardot, Send an emails to users and Tack if the users have accessed/Open that mail

We need to build a Campaign in Salesforce Marketing Application called Pardot, Where we need to create a Campaign which will send out an email with a webinar link to the list of users and we need to ...
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1answer
90 views

How to Add Pardot Opportunity records in Pardot lists?

I have opportunity records in Pardot and want to add them in a Pardot list. How can I achieve it, so that the list can be used in the engagement studio? Also, is it possible to I search the SF ...
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2answers
552 views

Custom font for a Pardot landing page

I am working on a Pardot landing page which shows a simple form. Now the customer wants us to use a custom font on the landing page for which a *.woff file was provided to us. I uploaded the font ...
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1answer
1k views

Pardot: Form Handler answers with error instead of redirecting to success location

When using a Form Handler with a form on our website, I get the following response, after sending the form: This is a form handler page with no content. Use the form's direct URL instead. The page ...
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1answer
70 views

Can we self-host pd.js?

We are adding the Pardot tracking script to some of our pages. Looking at the JS, all it does is set a couple of variables and load a further JS file (https://pi.pardot.com/pd.js). Is there any reason ...
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1answer
226 views

Pardot grading not working as expected

We have to grade prospects in Pardot, but we noticed that the rules we are writing work only on the first assignment. For example, if a prospect is graded for the first time and gets a grade of A-, ...
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1answer
129 views

how can aggregate the response returned by multiple calls in the list

I am making callout and getting the response. I am fetching the records in the batch of 200 so if there is 400 records there would be 2 callouts and getting data but the issue is second callout ...
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1answer
215 views

how to refresh pardot API key every hour automatically

I am making callout to PARDOT and displaying prospect data into VF page, the issue is every one hour api_key get expired and I have to manually make a authentication call to pardot to get the api_key. ...
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1answer
165 views

Pardot - using merge fields in an URL link

I'm trying to embed the following link in a Pardot email template: https://<mydomain>.secure.force.com/customRest/ContactUpToDate?id=%%crm_contact_fid%%&ob=1 But it gives me the following ...
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1answer
295 views

How to create Dataset in Einstein Analytics Salesforce/Pardot

I have implemented B2B marketing Analytics in Salesforce Training Version i.e. it is synced with Pardot data now. My question is that do we need to create a dataset or does it automatically takes data ...
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1answer
151 views

How to create 'Pardot Connector User' in salesforce developer Account

I have successfully installed 'salesforce-pardot' app in my developer account. After installation of 'pardot' there is a 'pardot' Tab is available in app. When I click on 'pardot' Tab it is asking ...
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106 views

Should I Install a Pardot Conector Directly on Production, or In a sandbox and then send to production?

I'm doing all the configuration for an instance, in a sandbox, and then I'm deploying, but I don't know If I should do the pardot connector, and then deploy my first configuration, or vice-versa, or ...
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127 views

Approval Process Pardot

I am working with a client in the process of migrating from Marketing Cloud to Pardot. As a part of its Email Governance, the client uses approvals in marketing cloud to ensure all outbound ...
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1answer
94 views

Pardot Prospect sync when connecting to a new SFDC org

in a new project we have a bit of a tricky migration issue I never faced before, described in the following: The context: The customer moved his Service Cloud license to a reseller. Due to this we ...
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1answer
308 views

Can I use Pardot api to get prospect list by email domain name?

My task is sending customized emails to different prospects by their email domain. Assuming we have 5000 different domains, how to use Pardot api to get prospect lists according to their email domains ...
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1answer
60 views

Salesforce sync with Pardot

Current setup is pushing contacts in salesforce to Pardot. There is an issue where all contacts are not pushed to Pardot, Is there any filter settings that I can look into to see why only some ...
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2answers
821 views

Avoid email preference center in Pardot

We're using a custom preference center based on an external landing page. We want to remove or replace the default links in email footer to the required default email preference center How to replace/...
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1answer
594 views

Data Sync from Salesforce to Pardot

I just wanted to understand one thing here for Pardot syncing, what happen when I unverify the connection and migrate data into Salesforce? does this migrate all the leads/contacts from Salesforce to ...
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1answer
108 views

Create Dynamic Content via API

I am trying to wrap my head round the Pardot API. Our usecase involves been able to create dynamic content via API. On inspecting the the documentation, it appears that we can only query it (http://...
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1answer
353 views

Should you use a single Pardot campaign for entire website?

Setting up a campaign in Pardot for tracking behavior on a website seems to be an easy thing based on instructions that Salesforce provides, but my question is more about best practices for how many ...
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1answer
82 views

Can I put all Pardot custom fields in a single text area?

We have lots of custom fields in Pardot and they seem to change reasonably frequently. Our CRM users want to be able to see these custom fields, but we don't want to have to create a custom field in ...
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2answers
1k views

Is it possible to get a dev org of Pardot?

I'm interested to learn pardot. Can anyone briefly explain these concepts in salesforce pardot? Objective Data Model Editions Is there a free trial version of salesforce pardot? If yes where can I ...
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1answer
56 views

How can I tell if a Pardot list has been archived using the API?

I'm using the Pardot API to pull a list of all the Lists that we can assign prospects to. My query includes lists that we've "archived" in Pardot, but there's nothing in the JSON result that tells me ...
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1answer
112 views

Pardot / Salesforce Integration Best Practises [closed]

I'm looking to get some feedback on our integration plan for Pardot/Salesforce from some more seasoned Salesforce integrators. We've asked our integration partner these questions, and didn't get a ...
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2answers
759 views

Passing email address via URL into Pardot

I'm using Pardot and I'm wondering if there's a way to pass someone's email address through a URL to allow Pardot to identify someone as a prospect as soon as they enter the site. I've found ...
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1answer
115 views

help with json format for batch create prospects with pypardot in Python

I'm interested in creating multiple new prospects from a CSV file with the batch_create method for Prospects objects in the pypardot package in Python. The method calls for the prospect information (...
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1answer
35 views

A large number of contacts have never been synced to Pardot: why?

We have about 12K contacts in our org, of which 11K have an email address. More than 800 have not been synced to Pardot. I verified this via samples and via querying the Contact.pi__created_date__c ...
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1answer
221 views

Is it possible to migrate all collateral from Pardot to Marketing Cloud seamlessly with an app or some code?

I would like to know if it is possible to migrate everything created in Pardot (Engagement Studios, Content, Files, Campaigns, Lists, Dynamic Lists, etc) seamlessly into the Marketing Cloud when a ...
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1answer
538 views

Pardot API: how to force “Sync with CRM”?

What I am trying to accomplish: let Salesforce trigger the sending of a Pardot email template to a Pardot prospect. This in itself can be done quite easily using the Pardot API. However, the Pardot ...
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0answers
119 views

Mass email to contacts, using visualforce email template

I have a Visualforce Email Template, I am trying to send out emails to Multiple contacts with related Leads data. I am unable to include visualforce template in the mass email. Leads: fields ...
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2answers
644 views

How to mass undo “DO NOT EMAIL” in Pardot

I accidentally marked prospects as DO NOT EMAIL. Is there a way to run an automation rule to undo this?
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1answer
487 views

Deleting list from pardot

I have many lists in Pardot. Some of them are tied to automation rules. When I try to delete a list, it shows "List is in use by one or more dependencies". Is there a way that I can know which are the ...
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1answer
428 views

How to get prospects based on custom field in Pardot?

We have 2 millions prospects in our Pardot account and we want to get some of the prospects. How to get those prospects based on custom field? We use Pardot API version 4 in our code base, but there'...
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1answer
17 views

Pardot Marketing Fields access in Salesforce

I would like to get Pardot Marketing activity fields objects to create Trigger in SalesForce. However, I don't see that any Pardot Marketing Activity Field. Any body has an idea?
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1answer
538 views

Can I get a list of all emails by email ID in Pardot?

I'm using the Pardot API version 3, and need to collect a list of emails. On this doc the only query option I see requires an email ID. If I want to get, for example, the email name for each email, ...
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1answer
274 views

How to change a prospect's FID in pardot

Once a Pardot prospect has been linked to a Salesforce record (a lead or contact) is it possible to change this association via the Pardot API. i.e. Change the FID of a Pardot prospect? I've ...
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1answer
560 views

How to make a Pardot autoresponder email send after each download, not just the first

I'm fairly new to Pardot, and I'm trying to make an autoresponder email send after every time someone tries to download an image on my site. This is the basic flow: User fills out a quick form (name, ...
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2answers
47 views

How do I write a unit test for a trigger?

I'm trying to write a unit test for a simple trigger so I can have 100% code coverage. Here's my trigger: // When a new lead is created this trigger copies the Lead Score and Lead Grade from ...
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2answers
315 views

Users seeing Error “Attempt to de-reference a null object” when clicking “Send to Pardot” in Salesforce

Users seeing Error:- Attempt to de-reference a null object when clicking "Send to Pardot" in Salesforce Right now this is isolated to 1 user, not all of them. But I gave no idea what is causing ...