Questions tagged [pardot]

Pardot is a B2B Marketing Automation Tool. This tag is for questions related to Pardot's integration, Api, or Automated Processes.

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27 views

Can Apex log into 3rd parties that accept Salesforce OAuth on behalf of a running user?

I know I can write a Heroku project that lets a Salesforce user log into my Heroku app with Salesforce over OAuth -- it's been a while, but I've done it. And therefore, in theory, that should be all I ...
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2answers
808 views

How to mass undo “DO NOT EMAIL” in Pardot

I accidentally marked prospects as DO NOT EMAIL. Is there a way to run an automation rule to undo this?
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1answer
16 views

Pardot iFrame to UTM error

We set up a new landing page for SEM on our website with the URL: https://transfix.io/real-time-freight-tracking/ For Google campaigns, we add a UTM parameter for tracking - see link below. BUT with ...
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1answer
13 views

Tracking known Lead/Contact in Pardot

Using the Pardot tracking code we're able to track the behavior of unknown leads/contacts (using a prospect ID). The page that they land on will be sent via an email in which we can attach a Lead or ...
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12 views

Pardot Sync error which works fine on manual sync

We are facing Sync errors from Pardot to Salesforce. Error message comes from code thats written on After update of a Contact which should happen only if Account related to the Contact is Inactive. ...
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2answers
675 views

Pardot API and custom fields in email templates

I'm using the Pardot REST API to send emails documented here: http://developer.pardot.com/kb/api-version-4/emails/#sending-one-to-one-emails It's all great but I would like to set custom fields in ...
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12 views

Pardot Prospects activity capture

I want to use pardot specifically for capturing Prospects activity on my website. i understand that first the user needs to fill out a pardot form or form handler then only we would be able to capture ...
2
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1answer
126 views

Salesforce Pardot

just heading up my first Pardot implementation. We plan to generate leads through Pardot landingpages in the feature as well as we want to contact existing leads. Is there anything special that needs ...
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1answer
394 views

How to create Dataset in Einstein Analytics Salesforce/Pardot

I have implemented B2B marketing Analytics in Salesforce Training Version i.e. it is synced with Pardot data now. My question is that do we need to create a dataset or does it automatically takes data ...
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1answer
20 views

Is it possible to get all lists associated with a list email using the Pardot API?

I would like to find the lists associated with a list email using the Pardot API. The list query doesn't seem to support parameter values that would allow for this type of query. Is there any way to ...
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1answer
9 views

Exporting Pardot Campaigns

I need to extract the whole information included in Pardot Campaigns and elements inside them like prospects actions and any other activity results. The user is synced to Salesforce, so it seems that ...
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1answer
2k views

How to create a file upload field in a form in Pardot?

I've created some forms in Pardot and I need to add a file upload field to one of them but I don't know how. I couldn't find such field type in custom fields as well I attached an image to explain ...
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1answer
16 views

Pardot Visitor Activities Api issue

Please help me I am hitting Pardot Visitor Api but it is giving me error https://pi.pardot.com/api/visitorActivity/version/4/do/query?api_key=fac72d458ec60911ff440d8d9c39ee96&user_key=...
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17 views

Pardot landing page help

I have created landing page in pardot for all the 5 tabs(circled with yellow) When I click on the 'View Online' button on each landing page I am taken to respective tabs on the landing page. However ...
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1answer
20 views

Find Prospects with more than 1 Closed / Won Opportunity in Pardot Salesforce

I want to assign Prospects with more than 1 closed won Opportunity to a dynamic list. How can we iterate on related Opportunities of Prospects and check if they are closed won and then assign to ...
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1answer
15 views

Pardot FormHandler response is always successful (even if it is not)

Currently I am sending post request for form handler and on the case of success and failure I get same response (Code is .NET based). How can I identify when formhandler couldn't save prospect (e.g., ...
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1answer
13 views

Can I use Pardot Integration to custom operations?

My org is synchronized with Pardot. All operations use different endpoints than those indicated in the official API documentation. For example, to read the lists, this call is made: https://embedded....
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1answer
30 views

page Action in pardot not working

Please help me I created a page action in pardot so that i can track that page view but it is not working "https://netrocon.com/how-to-get-the-most-out-of-pardot-page-actions/" is the link that i ...
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1answer
46 views

Pardot form handler success page redirect

Using Pardot form handlers can I send back form inputs as part of the success page? i.e. if the form has firstname and lastname I would like my success page to be like http://www.mysite.com/success?...
8
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1answer
172 views

Scratch Org creation for Non-native clouds (e.g. Financial, Commerce, Marketing Cloud, Pardot,..)

We have developed managed packages for customers that extends Salesforce products that are not fully native like Sales Cloud. I mean products that you have to install in your org like Financial ...
2
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1answer
2k views

Pardot: Form Handler answers with error instead of redirecting to success location

When using a Form Handler with a form on our website, I get the following response, after sending the form: This is a form handler page with no content. Use the form's direct URL instead. The page ...
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31 views

Getting the error :“Needed Salesforce Engage Licence to view this”

Actually downloaded the free Pardot package and asssigned one of my system administrator a salesforce engage licence The problem i am facing that there is no "sales cloud engage'' type license not ...
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2answers
854 views

Custom font for a Pardot landing page

I am working on a Pardot landing page which shows a simple form. Now the customer wants us to use a custom font on the landing page for which a *.woff file was provided to us. I uploaded the font ...
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2answers
405 views

Users seeing Error “Attempt to de-reference a null object” when clicking “Send to Pardot” in Salesforce

Users seeing Error:- Attempt to de-reference a null object when clicking "Send to Pardot" in Salesforce Right now this is isolated to 1 user, not all of them. But I gave no idea what is causing ...
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1answer
715 views

Pardot API: how to force “Sync with CRM”?

What I am trying to accomplish: let Salesforce trigger the sending of a Pardot email template to a Pardot prospect. This in itself can be done quite easily using the Pardot API. However, the Pardot ...
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28 views

Pardot Sync Issue - Help with Trigger to direct specific leads to a specific Pardot Connector User

Background We have a single, multi-tenant Salesforce org and two Pardot instances. For this reason, we are unable to assign View All and Modify All privileges to Pardot to pull in leads and contacts, ...
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27 views

Open rates for each list for an email sent out to multiple lists

I have sent out a list email to multiple lists, for instance Boston and Chicago. I'd like to view metrics like open rate, etc for each list. I am able to view these metrics for the email as a whole, ...
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1answer
153 views

Sending email in Pardot Engagement Studio using dynamic list during business hours

There is a program in Pardot Engagement Studio having 3 simple steps - start/entry point - a dynamic list, send email, end. The email is to be send on weekdays during business hours. The dynamic list ...
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1answer
530 views

Link preview not appearing in LinkedIn posts made using Pardot LinkedIn Social Media Connector

When a social post is made to LinkedIn (either an individual account or company page), the link preview on the post doesn't work if the post has been made using the Pardot LinkedIn Social Media ...
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0answers
12 views

Add Leads meeting criteria to Pardot from Salesforce automatically

We have a requirement to selectively add Leads meeting certain criteria to be added to Pardot. As part of the initial setup we have not done a full sync of all Salesforce Leads and Contacts to Pardot. ...
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0answers
23 views

Marketing Cloud SubscriberKey match when creating a Salesforce Lead

Migrating Pardot to SFMC. The Business doesn't want to have all Leads in Salesforce (they are used to Prsopect in Pardot) 3 Quick Questions:  If we use the Pardot_Prospect_ID or an email as ...
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0answers
257 views

Lead Record Type for Pardot Prospect

What is a best practice way of automating the Lead Record Type selection for a Lead that was created from the sync of a Pardot Prospect? For example, in SF there are 2 Lead Record Types, 1. Sales 2. ...
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38 views

Recieving “404, Not Found” when making API call to Pardot from Salesforce, How can we resolve this?

I'm able to fetch the API key but when I use the same API to fetch the results from Pardot I'm able to fetch them in the POSTMAN and not in the Sales cloud. When I make the API call to Pardot with ...
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0answers
13 views

How to force Pardot to track a link that doesn't incude http

Pardot's documentation says that any link without http or https before it will not be tracked. I have an odd scenario that is forcing me into not properly formatting a url. Instead of: <a href="...
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1answer
224 views

Cannot access Pardot Lighting App from App Launcher

My company has got a Pardot instance for training purposes and I went through the whole integration process with Salesforce. Connector seems to be fine as Leads get on Pardot correctly once inserted ...
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0answers
17 views

How do you change which email preference center is considered “Default”

I'm creating a new preferences center so I can include static lists vs just dynamic lists (that doesn't seem to be possible with the default preferences page). How do you tell Pardot that the new ...
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0answers
17 views

Pardot connected campaigns not showing correct numbers

we have enabled Pardot connected campaigns and though I see 180 submissions in Form or Form handler I see only 18 or so members within SF campaign (Pardot Lightning). Also, related to this, I see ...
3
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2answers
3k views

Is it possible to get a dev org of Pardot?

I'm interested to learn pardot. Can anyone briefly explain these concepts in salesforce pardot? Objective Data Model Editions Is there a free trial version of salesforce pardot? If yes where can I ...
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0answers
32 views

Pardot: Prospect activity tracking inside the salesforce

I am trying to get Pardot prospect activity into the salesforce system under a contact/Lead custom chile object. For example if any prospect open an email then that activity comes under Lead/Contact ...
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1answer
35 views

Pardot - Connected Campaigns

My organization is considering using Connected Campaigns in Pardot, the feature to link Pardot Campaigns and Salesforce Campaigns. We are curious if this will allow us to use Salesforce Campaign ...
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1answer
147 views

How to Make Pardot Authorisation Request?

I have a training org where I'm making API callouts for authorise to the Pardot environement, but recieving the error :- Error Code :- 49 Error :- Access Denied, The details of the API url which I'm ...
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0answers
31 views

Invoke Lead Assignment Rule from Button

So we have decided to assign all leads that we obtain via Pardot forms to first be assigned to a queue, so our people can qualify these leads first. Once qualified we want to be able to assign these ...
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1answer
667 views

Dynamic Dependent Picklist in Pardot

How can we create dependent picklist in : Pardot Forms Prospect With the same feature present as a dependent picklist in Salesforce CRM
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0answers
24 views

How to track Pardot Prospect activities through API?

I want to track Prospect activites in Salesforce using API. I would like to have a number of count of email sent to a particular Prospect via Pardot though its API and show them in Salesforce. I'm ...
2
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0answers
81 views

Pardot,google adwords,salesforce and google analytics setup query for tracking GCLID and GA visitor ID from google advertisement?

I am new to google analytics..and want to track google click id and analytics visitor id from google ads so how can I do this using auto-tagging..? and do we require UTM parameters along with auto-...
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1answer
16 views

Pardot prospect link to Salesforce record

My question is about updating the mapping between a Pardot prospect and a Salesforce record. A contact was created first in Salesforce and linked to Pardot's prospect. Later another contact with the ...
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1answer
24 views

Pardot has something looks like Social Customer Service

I have a question about the Social Listening in Pardot. In Social Studio integrated with Salesforce we can create case or leads from inbox messages or direct messages received from customers in Social ...
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1answer
18 views

Modifying step in a running engagement program

I have a running engagement program in Pardot that has all prospects waiting for 90 days. I want to change the number of days of that step to make it start today. I have calculated that only 13 ...
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1answer
48 views

Inactive prospects in a drip program in pardot

A drip program in Pardot running based on a dynamic list. Currently there are 10 prospects in the program coming through that list. All these prospects are either 'Never Active' or 'Inactive since ...
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0answers
61 views

Pardot iframe setcookie issue

I have a website in Wordress. On home page, there is onLoad function which opens a modal popup. The code for the modal popup is written in the page itself. This modal popup contains Pardot's form (...