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Questions tagged [pardot]

Pardot is a B2B Marketing Automation Tool. This tag is for questions related to Pardot's integration, Api, or Automated Processes.

5
votes
0answers
496 views

Salesforce and Pardot vs. Ciphercloud

I stumbled upon an architectural question regarding Salesforce.com, Pardot and CipherCloud. Once set up Ciphercloud to encrypt data in Salesforce, e.g. personal information like Lead name and Contact ...
3
votes
2answers
656 views

Is it possible to get a dev org of Pardot?

I'm interested to learn pardot. Can anyone briefly explain these concepts in salesforce pardot? Objective Data Model Editions Is there a free trial version of salesforce pardot? If yes where can I ...
3
votes
2answers
203 views

Does Pardot respect the Salesforce Role Hierarchy?

We have a strict sharing model in Salesforce whereby EMEA can't see APAC data and vice-versa. We've achieved this through the Salesforce Role Hierarchy. Is this preserved in Pardot too, i.e., if a ...
3
votes
0answers
447 views

Send email through Pardot with Apex trigger

I have some workflows and triggers created to send emails at certain points of a sign-up process in my companies app. It was recently requested that I send these emails in a way that can be tracked ...
2
votes
2answers
2k views

How does Pardot Prospect Sync work?

I read that Pardot syncs Prospects with Salesforce in this way: if it finds a Lead with the Prospect email address in SF, it will sync with that lead. If it cannot find a lead, but it can find a ...
2
votes
3answers
441 views

Pardot Certification - Account creation

I wanted to look into Pardot for Salesforce. But I am stuck in the very initial step of creating Pardot account. My questions - Can I create a free Pardot account. If yes where? I already tried - ...
2
votes
1answer
326 views

Pardot: Form Handler answers with error instead of redirecting to success location

When using a Form Handler with a form on our website, I get the following response, after sending the form: This is a form handler page with no content. Use the form's direct URL instead. The page ...
2
votes
1answer
4k views

How can I bulk delete Prospects in Pardot?

On the Salesforce end of things we've implemented some logic to prevent certain contacts ever syncing to Pardot and in test it seems to work as planned, but we still have 924 prospects in Pardot that ...
2
votes
1answer
203 views

Contacts never synced to Pardot

I am coming into a system where I am in charge of migrating the mktg automation platform from Pardot to Hubspot. I've found that there are about 1500 contacts that were created in salesforce that ...
2
votes
1answer
138 views

Work with landing pages outside org in Pardot

This seems to be a basic question but I'm unable to find an answer. Is it possible to A/B test landing pages outside a salesforce org with Pardot? I checked this video resource http://www.pardot.com/...
2
votes
1answer
124 views

Lead assignment trigger not firing on Pardot Leads only

I have a trigger that assigns incoming leads to the Account owner if an account already exists. It looks for a matching email domain field. This trigger works fine if i or any other user creates ...
2
votes
2answers
2k views

REST API calls to 3rd Party (Pardot), multiple @future callouts

Setup: Pardot (3rd Party services I'm using) requires you to request an API_Key by submitting your email, password, and user_key so that you can then use the api_key with the user_key to do any API ...
2
votes
2answers
1k views

HttpResponse StatusCode=200, but 3rd party request (Pardot) not made

ObJective: I am attempting to create a new prospect in Pardot when a lead that had no email gets updated with an email (Pardot will sync accounts but until the lead email exist there is no prospect to ...
2
votes
0answers
16 views

Scratch Org creation for Non-native clouds (e.g. Financial, Commerce, Marketing Cloud, Pardot,..)

We have developed managed packages for customers that extends Salesforce products that are not fully native like Sales Cloud. I mean products that you have to install in your org like Financial ...
2
votes
0answers
15 views

Pardot engagement studio is sending emails with a delay

I set up engagement studio for our newsletter opt in. After submitting a form, the user is added to a list which is the starting point of the engagement studio. Then the user is supposed to receive an ...
2
votes
0answers
58 views

Should I Install a Pardot Conector Directly on Production, or In a sandbox and then send to production?

I'm doing all the configuration for an instance, in a sandbox, and then I'm deploying, but I don't know If I should do the pardot connector, and then deploy my first configuration, or vice-versa, or ...
1
vote
1answer
324 views

APEX Code with Pardot and Salesforce

I'm setting up Pardot by adding a button in Salesforce to bring prospects over to the Pardot platform by following the setup guide exactly. The following code is throwing an error even though it's ...
1
vote
1answer
3k views

Mock Unit Test for a REST API callout

After attending DF14 I have a fairly solid understanding of the HttpCalloutMock() when unit testing for REST callouts, but I'm having trouble implementing unit testing for the first time. The ...
1
vote
1answer
416 views

Data Sync from Salesforce to Pardot

I just wanted to understand one thing here for Pardot syncing, what happen when I unverify the connection and migrate data into Salesforce? does this migrate all the leads/contacts from Salesforce to ...
1
vote
1answer
78 views

Salesforce Pardot

just heading up my first Pardot implementation. We plan to generate leads through Pardot landingpages in the feature as well as we want to contact existing leads. Is there anything special that needs ...
1
vote
1answer
395 views

Dynamic Dependent Picklist in Pardot

How can we create dependent picklist in : Pardot Forms Prospect With the same feature present as a dependent picklist in Salesforce CRM
1
vote
1answer
417 views

how to change the CSS for a pardot form?

I've created a form in Pardot and the style is perfect right now , I just need to change the style for 2 of the elements in this registration form. it's a calendar field that I need to change the CSS ...
1
vote
1answer
115 views

How do I send a Pardot Prospect an email every time a specific Prospect field changes?

Say we have a Pardot Prospect field 'Interests' and someone would update that field, either they themselves using a form or we do it through the Pardot UI (if we're on the phone with them). Then how ...
1
vote
1answer
117 views

Engagement Studio - Create an action based off a page view

I have a very specific use case for you and I would be very thankful if anyone has ideas for us, thank you! We are in Engagement Studio and have reached a point where we want to tell Engagement ...
1
vote
1answer
247 views

How do query a pardot prospect by email address

I think i must be missing something simple, however I have looked through the documentation here: http://developer.pardot.com/kb/api-version-3/prospects/ and I cannot find a simple way to query for ...
1
vote
1answer
1k views

Pardot ObjectChangeLog using huge amounts of data

In one of our sandboxes we are currently over our data limit. One of the main culprits is ObjectChangeLog, which is using nearly 50% of our allowed data. I've queried the object and found that it ...
1
vote
2answers
28 views

System.QueryException: execution of BeforeUpdate caused by List has no rows for assignment to SObject ()

I am receiving the following sync error in Pardot: System.QueryException: execution of BeforeUpdate caused by List has no rows for assignment to SObject () I think it is this trigger that is ...
1
vote
1answer
405 views

How to make a Pardot autoresponder email send after each download, not just the first

I'm fairly new to Pardot, and I'm trying to make an autoresponder email send after every time someone tries to download an image on my site. This is the basic flow: User fills out a quick form (name, ...
1
vote
1answer
71 views

Cannot see Pardot Activities in Salesforce Contact/Lead Record. Keeps getting prompted to enter Pardot credentials

I have set up Salesforce Connector in Pardot and and also have Pardot App in my Salesforce Org. I have set up Pardot Activites Vf Page in Contact and Lead. And every time it prompts me to enter the ...
1
vote
1answer
103 views

How can automatically assign all the prospects to a user in Pardot?

I want to import a list of prospects in a list in Pardot. import process is quiet easy. I just don't know how to assign all these users to a specific user during the import operation. does anybody ...
1
vote
2answers
220 views

Filtering Pardot activity out of Lead Reports

I have a report where I measure Lead activity within the last 30 days. This works great, except that I only want to measure actual activity: that is, activity where the reps themselves have contacted ...
1
vote
1answer
96 views

Pardot email template campaignMemberId

I am doing some investigation on if it is possible to access CampaignMemberId in an Email template. I have access to all contact information, but I can't find the CampaignMemberId. Do anyone know if ...
1
vote
1answer
169 views

Need to set Related To on a Pardot created Task

Pardot creates some Tasks for agents to contact a potential customer but the marketing team is saying they cannot set the Related To field to be the Account for the Contact. So I tried setting the ...
1
vote
0answers
11 views

Inactive prospects in a drip program in pardot

A drip program in Pardot running based on a dynamic list. Currently there are 10 prospects in the program coming through that list. All these prospects are either 'Never Active' or 'Inactive since ...
1
vote
0answers
13 views

Pardot engagement program

I have created a engagement program in pardot. 10 propest enters the program. From Engagement studio - report, I click on '10' mentioned along with 'start'. It shows me those 10 prospects who entered ...
1
vote
1answer
62 views

Lead generation in marketing cloud

We are migrating from Pardot to Marketing cloud, and i'm trying to figure out the process of lead generation in Marketing Cloud. Today, forms on our landing pages post data to form handlers in ...
1
vote
1answer
27 views

More than 1 vanity urls for single landing page in pardot

Is it feasible to have more than 1 vanity urls for single landing page in pardot?
1
vote
2answers
211 views

Custom font for a Pardot landing page

I am working on a Pardot landing page which shows a simple form. Now the customer wants us to use a custom font on the landing page for which a *.woff file was provided to us. I uploaded the font ...
1
vote
1answer
83 views

Pardot grading not working as expected

We have to grade prospects in Pardot, but we noticed that the rules we are writing work only on the first assignment. For example, if a prospect is graded for the first time and gets a grade of A-, ...
1
vote
0answers
39 views

Pardot Prospect sync when connecting to a new SFDC org

in a new project we have a bit of a tricky migration issue I never faced before, described in the following: The context: The customer moved his Service Cloud license to a reseller. Due to this we ...
1
vote
1answer
143 views

Is it possible to migrate all collateral from Pardot to Marketing Cloud seamlessly with an app or some code?

I would like to know if it is possible to migrate everything created in Pardot (Engagement Studios, Content, Files, Campaigns, Lists, Dynamic Lists, etc) seamlessly into the Marketing Cloud when a ...
1
vote
0answers
95 views

Mass email to contacts, using visualforce email template

I have a Visualforce Email Template, I am trying to send out emails to Multiple contacts with related Leads data. I am unable to include visualforce template in the mass email. Leads: fields ...
1
vote
2answers
488 views

How to mass undo “DO NOT EMAIL” in Pardot

I accidentally marked prospects as DO NOT EMAIL. Is there a way to run an automation rule to undo this?
1
vote
2answers
282 views

Users seeing Error “Attempt to de-reference a null object” when clicking “Send to Pardot” in Salesforce

Users seeing Error:- Attempt to de-reference a null object when clicking "Send to Pardot" in Salesforce Right now this is isolated to 1 user, not all of them. But I gave no idea what is causing ...
1
vote
1answer
81 views

Manage displayed content on external data based on data available in SFMC or Pardot

I'm looking for a solution that will allow to manage displayed content on external website, displayed content should be dependent on data from SFMC or Pardot and be easily configured preferably by ...
1
vote
0answers
459 views

Pardot API and custom fields in email templates

I'm using the Pardot REST API to send emails documented here: http://developer.pardot.com/kb/api-version-4/emails/#sending-one-to-one-emails It's all great but I would like to set custom fields in ...
1
vote
2answers
626 views

Update Account Field from Contact Field

I am trying to automatically update an account level field once an associated contact's field is updated. The use case is someone completes a Pardot web form to register their products. This data goes ...
1
vote
0answers
61 views

Add lead to Campaign through the use of a unique code entered on Website

I am using Salesforce /Pardot for Marketing purposes. I have a requirement where I would like to send mass letters to Leads, inviting them to an Event. On this letter I have a unique random number ...
0
votes
2answers
512 views

Passing email address via URL into Pardot

I'm using Pardot and I'm wondering if there's a way to pass someone's email address through a URL to allow Pardot to identify someone as a prospect as soon as they enter the site. I've found ...
0
votes
1answer
202 views

Sync Pardot when Salesforce lead is updated

I have integrated my Salesforce sandbox with Pardot. When I update a prospect in Pardot, it gets updated in Salesforce but when I update the Salesforce Lead, it doesn't reflect back to Pardot. Am I ...