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Questions tagged [pardot]

Pardot is a B2B Marketing Automation Tool. This tag is for questions related to Pardot's integration, Api, or Automated Processes.

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7 views

Pardot Interaction Report

I have a request to get the data that is currently in Pardot under reporting and the email interaction tab and add it to Campaigns in Salesforce. Pardot Email Reporting I have gone through all the ...
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0answers
11 views

Sending email in Pardot Engagement Studio using dynamic list during business hours

There is a program in Pardot Engagement Studio having 3 simple steps - start/entry point - a dynamic list, send email, end. The email is to be send on weekdays during business hours. The dynamic list ...
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0answers
11 views

Inactive prospects in a drip program in pardot

A drip program in Pardot running based on a dynamic list. Currently there are 10 prospects in the program coming through that list. All these prospects are either 'Never Active' or 'Inactive since ...
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2answers
623 views

Update Account Field from Contact Field

I am trying to automatically update an account level field once an associated contact's field is updated. The use case is someone completes a Pardot web form to register their products. This data goes ...
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0answers
13 views

Pardot engagement program

I have created a engagement program in pardot. 10 propest enters the program. From Engagement studio - report, I click on '10' mentioned along with 'start'. It shows me those 10 prospects who entered ...
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0answers
8 views

Pardot list segmentation complex

I have multiple lists (100s) within Pardot instance. The one which I have to work on contains 9000 prospects. chances are that these prospects can also be a part of multiple lists or may be not. From ...
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1answer
914 views

How to create a file upload field in a form in Pardot?

I've created some forms in Pardot and I need to add a file upload field to one of them but I don't know how. I couldn't find such field type in custom fields as well I attached an image to explain ...
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0answers
14 views

syncing non synced contacts from salesforce to pardot

There are say 100 contacts in sales cloud, out of which 50 are already synced with pardot. What's the best to sync rest of them and how to find out which ones are synced and which are not?
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1answer
62 views

Lead generation in marketing cloud

We are migrating from Pardot to Marketing cloud, and i'm trying to figure out the process of lead generation in Marketing Cloud. Today, forms on our landing pages post data to form handlers in ...
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0answers
10 views

Rule group within a rule group in Pardot

Is it possible to have a rule group within a rule group while creating dynamic list in Pardot?
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1answer
18 views

GotoMeeting Webinar prospects are not syncing to Pardot

I have created 14 days free trail account for GoToMeeting Webinar. Added connector in Salesforce Pardot successfully. Scheduled Webinar on GoToWebinar it got sync with Pardot Calendar. But when I ...
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0answers
14 views

Pardot-Only users not working when “Salesforce User Sync” is not enabled?

Occasionally we do user management in Pardot. Only recently did we notice that for several users we see the message "Please select a CRM Username for this user" on the top of the window. We have no ...
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0answers
10 views

Alternate to 3rd party tools for newletters in pardot

Excuse me for a direct question, however need just a hint if someone can. Just wondering if it's compulsory to use 3rd party tool to send weekly newsletters via Pardot or is it feasible within Pardot ...
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0answers
16 views

Scratch Org creation for Non-native clouds (e.g. Financial, Commerce, Marketing Cloud, Pardot,..)

We have developed managed packages for customers that extends Salesforce products that are not fully native like Sales Cloud. I mean products that you have to install in your org like Financial ...
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0answers
14 views

Pardot engagement studio is sending emails with a delay

I set up engagement studio for our newsletter opt in. After submitting a form, the user is added to a list which is the starting point of the engagement studio. Then the user is supposed to receive an ...
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0answers
10 views

Prevent a user having to re-submit data to gain access to a form restricted page on our website

We have a Wordpress website with several restricted pages that are accessed by submitting an embedded Pardot form (same form on multiple pages). Following submission of the form, is it possible to ...
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0answers
24 views

Loading of 'fonts.googleapis.com' is counted as 'click' in Pardot

Is it always the case that loading of '@import url('https://fonts.googleapis.com/css?family=Open+Sans:300,300i,400,400i,600,600i,700,700i,800,800i');' is counted as 'click' (type = click) in prospect'...
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0answers
8 views

Engage Report in Salesforce Engage

Can we customize Engage Report in Salesforce Engage? I want the engage report to show prospect`s name or email address, basically any detail which can help me make i more specific.
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0answers
7 views

How to change Pardot Lead id and contact id using Apis

Can anyone please answer me on this is it possible or not How to change a prospect's FID in pardot Thanks in advance
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1answer
18 views

How can we automate the importing Prospects data in to Pardot

We want import the Prospect data in to the pardot without any manual interaction. Is there any way to do the automate the data import process in pardot. Please explain with steps/examples. Thanks, ...
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1answer
170 views

Can we schedule regular emails from pardot

Can we schedule monthly emails only once, which would run on the last day or first day of the month and send out an email to a list if employees in Pardot. Also, based upon opening up of the email and ...
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0answers
12 views

No “Prospect Lists” Available

I'm getting the following error and not able to see the drip campaigns under Prospect Lists? Any idea how to fix it? Prospect could not be found matching email: 'leadEMAIL'
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1answer
372 views

Pardot API: how to force “Sync with CRM”?

What I am trying to accomplish: let Salesforce trigger the sending of a Pardot email template to a Pardot prospect. This in itself can be done quite easily using the Pardot API. However, the Pardot ...
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1answer
342 views

Link preview not appearing in LinkedIn posts made using Pardot LinkedIn Social Media Connector

When a social post is made to LinkedIn (either an individual account or company page), the link preview on the post doesn't work if the post has been made using the Pardot LinkedIn Social Media ...
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1answer
22 views

Forms created in pardot not sending in leads

I have created a form in pardot and put it on landing page. Form completion actions are: add to list send autoresponder add to crm campaign first two things are happening however last one is not ...
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0answers
20 views

Pardot-Multiple tracking code in multiple site pages or single tracking code in various pages??[LEX]

Requirement: To track the visitors on the website. Shall I add a single Tracking code onto various pages or Shall I use various tracking code on different web pages? If I use various tracking code ...
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0answers
11 views

Suppression list with Salesforce Engage

do you know how can I use Pardot suppression list with Salesforce engage? Thanks, Angelo
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1answer
26 views

More than 1 vanity urls for single landing page in pardot

Is it feasible to have more than 1 vanity urls for single landing page in pardot?
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1answer
27 views

Pardot form - comment field not showing value for existing leads

I have added a 'comments' field in a pardot form. This field by default maps to 'pardot comments' in SF. If someone fills the form and gives comment, this value is shown in 'pardot comment' field in ...
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0answers
9 views

Pardot's 'comments' field sync with salesforce for already existing email

A lead comes through a landing page form. This lead's email already exist in our records. The lead gets updated in pardot (including 'comments' field) but it doesn't in salesforce. Barring who is the '...
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0answers
8 views

Looking for couple of simple example pages using pardot gated content

Looking for two types of simple pages using pardot gated content. One with the simple form in landing page which download the file after submitting the form but keeps you on the same page. and ...
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2answers
28 views

System.QueryException: execution of BeforeUpdate caused by List has no rows for assignment to SObject ()

I am receiving the following sync error in Pardot: System.QueryException: execution of BeforeUpdate caused by List has no rows for assignment to SObject () I think it is this trigger that is ...
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0answers
17 views

Pardot: Account Field Mapping - Parent Account

I am trying to map the Parent Account field of Salesforce Account Object to the Pardot Account object but can't seem to find it in the list of options when creating a custom field. I have refreshed ...
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2answers
487 views

How to mass undo “DO NOT EMAIL” in Pardot

I accidentally marked prospects as DO NOT EMAIL. Is there a way to run an automation rule to undo this?
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0answers
24 views

how to get Pardot List Data using Pardot API?

I've a requirement to sync the list with the database two ways. So, is it possible to get all the data inside a list through Pardot API call?
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0answers
23 views

Pardot Engagement - Multiple Choice Fields

I am trying to set up a Pardot engagement to send emails based off state. Is there a way to check for multiple values in a picklist while using a Pardot engagement rule ? For example, in an engagement,...
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0answers
20 views

Connect Salesforce Bounce notifications with Pardot Bounce notifications

We are going to enable email bounce return as attachment to sender and email bounce pop-up notification in lightning. Bounce notification and tracking is native in Pardot, and we would like a way to ...
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1answer
523 views

Sending Pardot email with custom apex code

Hi guys is it possible to send Pardot email with custom apex code. I have tried searching on goggle but no exact answer. We have a lot of emails being sent to contacts and leads from out custom apex ...
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0answers
17 views

Pardot - More control on the Lifecycle report

Our company recently acquired the Pardot tool for the Marketing and Sales teams and a question was recently raised regarding the Lifecycle Report. The teams felt that the report was too general and ...
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0answers
213 views

Error when loading account detail page in lightning UI

I have a picklist field in contact called Merge_Date_Text__c. Since I am using person account, it displayed as Merge_Date__pc in account and this field is displayed in account detail page. So when I ...
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2answers
208 views

Custom font for a Pardot landing page

I am working on a Pardot landing page which shows a simple form. Now the customer wants us to use a custom font on the landing page for which a *.woff file was provided to us. I uploaded the font ...
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1answer
70 views

Connecting form in Unbounce landing page to Pardot form handler

I need to link a form placed on a landing page created in Unbounce with a Pardot form handler. Does anybody know if there is a direct integration between Pardot and Unbounce?
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1answer
34 views

On creation of campaign in Pardot, Send an emails to users and Tack if the users have accessed/Open that mail

We need to build a Campaign in Salesforce Marketing Application called Pardot, Where we need to create a Campaign which will send out an email with a webinar link to the list of users and we need to ...
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1answer
47 views

How to Add Pardot Opportunity records in Pardot lists?

I have opportunity records in Pardot and want to add them in a Pardot list. How can I achieve it, so that the list can be used in the engagement studio? Also, is it possible to I search the SF ...
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0answers
104 views

Retrieve email ID pardot

I want to retieve the id of an email within the HTML but I don't manage to reach the email ID : I tried several expressions like : %%_emailid%%, %%id%%, %%email_id%% but nothing works. Do you have ...
1
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1answer
81 views

Pardot grading not working as expected

We have to grade prospects in Pardot, but we noticed that the rules we are writing work only on the first assignment. For example, if a prospect is graded for the first time and gets a grade of A-, ...
3
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0answers
445 views

Send email through Pardot with Apex trigger

I have some workflows and triggers created to send emails at certain points of a sign-up process in my companies app. It was recently requested that I send these emails in a way that can be tracked ...
2
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1answer
313 views

Pardot: Form Handler answers with error instead of redirecting to success location

When using a Form Handler with a form on our website, I get the following response, after sending the form: This is a form handler page with no content. Use the form's direct URL instead. The page ...
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1answer
50 views

Can we self-host pd.js?

We are adding the Pardot tracking script to some of our pages. Looking at the JS, all it does is set a couple of variables and load a further JS file (https://pi.pardot.com/pd.js). Is there any reason ...
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1answer
233 views

Should you use a single Pardot campaign for entire website?

Setting up a campaign in Pardot for tracking behavior on a website seems to be an easy thing based on instructions that Salesforce provides, but my question is more about best practices for how many ...