Questions tagged [mobilepush]
The mobilepush tag has no usage guidance.
453
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MobilePush API call not working
I created a mobile push app in app center.
However, in the app center, it gives you AppID and Access Token. I grabbed the access token from app center and made the following call:
Header :
Content-...
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1
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238
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MessageOpened not woring on Android and iOS 10
I have implemented Salesforce SDK on iOS & Android, the MessageOpened is ok after iOS 9 device received push notification.
But it's not working with iOS 10 device & Anroid device. Any one has ...
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906
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Mobile Push API
I have a question on Message Keys for Mobile Push Batch API. I tried to search the documentation but could not find a relevant answer.
Please note that we are using REST API for the calls.
a. Do we ...
- 651
4
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2
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How does data flow in Mobile Push : Contact ID vs. Contact Key?
I am exploring mobile push and need to understand what's happening on a data side. I see this image from contact builder:
This table - mobile push demographics - how does this become populated?
I'm ...
- 2,389
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Landing Page Dynamic Content when Accessed through a Push Message
I am trying to access dynamic content within a Cloud Page landing page when the landing page is sent through as a Mobile Push message.
My goal would be to use DeviceId as a lookup to other data ...
- 23
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1
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635
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Marketing Cloud: How to not send mobile push messages to inactive devices?
Does anyone know how to prevent Salesforce from sending mobile push messages to inactive devices?
The documentation says that no matter which filter we use, the system will always send the message to ...
- 11
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1
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768
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Cant receive push notifications from Salesforce Marketing Cloud Mobile Push App
I have been trying to send push notifications to my test mobile app and I cant receive them at all. Although I can see that my device contact has been created in All Contacts..
I keep getting the ...
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0
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128
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Will sandbox environments store a SF user's push notification connection token?
I have pushed a connected app to a sandbox (test.salesforce.com). The connected app is for a Mobile App we have developed for iOS. In our dev environments it is recording and saving the connection ...
- 121
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55
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overwrite default behavior of JB4A SDK using EventBus
I'm currently trying to send a Cloudpage push message to an App using the JB4A SDK.
I want to bypass the default behavior that sends the Cloudpage to the inbox first prior to displaying it.
My use ...
- 1,068
2
votes
2
answers
1k
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Exporting data from Marketing Cloud MobilePush
We have a filtered Data extension in MobilePush (SFMC) that contains all customers who have logged into the app.
We need to feed that information back to our data warehouse.
How do we export a ...
- 167
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305
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ExactTarget push messages get mixed up when sent in quick succession
I have noticed that if I send push notifications one after the other quite quickly (within around 10-20 secs of each other) the extra information can get 'mixed up'. This was observed using the ETPush ...
- 113
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2
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Viewing MobilePush Attributes
We're using the MobilePush SDK to add Attributes to a Contact using the addAttribute() function as documented here.
We have also added the attributes in Marketing Cloud by:
Open MobilePush Data ...
- 16.3k
2
votes
2
answers
1k
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Reset the notification badge on iOS
Asking for a friend…
When using Marketing Cloud to send push notifications, the red badge counter is often only increasing instead of being reset.
We tried using the specific method resetBadgeCount,...
- 125
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1
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665
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Delete all users in mobile push
We've changed the way we identify users in our app and, as such, I need to remove all users currently in our Mobile Push contacts list in Salesforce Marketing Cloud (so that it can repopulate with the ...
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2
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3k
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Marketing Cloud: Mobile Push Attributes
I am trying to set some attributes in marketing cloud using the addAtribute method:
(http://salesforce-marketingcloud.github.io/JB4A-SDK-Android/features/attributes.html)
There it says that it is ...
- 31
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3
answers
717
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Xamarin Support
I found the SalesForce Component on the Xamarin components store here:
https://components.xamarin.com/view/SalesforceSDK
However there is no mention of MobilePush support. I'm actually only ...
- 103
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604
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Issues with Journey Builder for Apps SDK for use with MobilePush
We are implementing the Salesforce Marketing Cloud Journey Builder for Apps SDKs for use with MobilePush. (version 4.6.0 for Android and 4.2.1 for iOS) for our mobile app. We followed the integration ...
- 11
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0
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142
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Getting this crash on my crash reporting tool
Fatal Exception: java.lang.IllegalArgumentException: averageBytesPerChar is greater than maxBytesPerChar
at java.nio.charset.CharsetEncoder.(CharsetEncoder.java)
at java.nio.charset....
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0
answers
57
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Getting this crash in Salesforce MobilePush SDK
I'm getting the following fatal exception reported from the ET SDK, is there something I can do to avoid this happening?
Fatal Exception: java.lang.NoSuchMethodError: Ljava/security/cert/...
2
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1
answer
2k
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Mobile Push Personalization Options
In the Mobile Push Personalization Options (see screenshot below), the system only offers a few standard options. However, I would like to know how I can populate this with my specific user fields. ...
4
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2
answers
5k
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How do I fetch the Subscriber Key/ Contact Key using the AMPScript?
I am trying to create a personalized push notification and I need the Subscriber Key to do this.
So my Solution has an 'interaction' type push message, a journey that is triggered by a data ...
1
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1
answer
3k
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Where to find Firebase Cloud Messaging API Key for Salesforce Push Notifications?
Does anybody know where to get the API Key mentioned in this documentation when using Firebase Cloud Messaging (FCM)?
Google Cloud Messaging (GCM) has been replaced by FCM, and I'm not sure where to ...
- 5,503
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1
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417
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Geo Location, Location based push messages not working
I have recently upgraded my Android and iOS Apps with new ET journey builder versions.Totally followed the Learning App, but location based push messages not functioning as previous.
I can see ...
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0
answers
508
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Mobile push for Android using exacttarget's SDK doesn't work
I'm trying to send push notifications from exacttarget's portal mc.s7.exacttarget.com/cloud/#app/MobilePush/MobilePush/ and it doesn't seem to work at all.
The device is not registered in the ...
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1k
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Salesforce 1 notification for new task assignment
I had created a task form my salesforce home page. But I did not get any notification in my salesforce 1 mobile app.
Edited to clarify: I created the task as a system admin and assigned it to one of ...
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2
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1k
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MobilePush fails to send push notification
I wanted to send a first test message through MobilePush to my registered device (Android), but the contact's activity dashboard just says "Status: Error" without any further explanation.
Is there a ...
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1
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246
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How to externally access MobilePush subscription details
I'd like to know if there is a way of pulling subscription status information for MobilePush, by contact key, in the same way you can using various API calls for both the ExactTarget and MobileConnect ...
- 31
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1
answer
2k
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What to put in OpenDirect field for MobilePush to direct to a page within the app
We need to send messages to MobilePush subscribers in the Marketing Cloud that link directly to a page within the app. I've activated OpenDirect for the account, but I don't know what information to ...
- 522
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1k
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Send push notifications to iOS using APNS
Using the Journey Builder dor Android it is possible to send push notifications using the GCM, since we have the API key and registration Ids. That is much easier for testing than having to use the ...
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106
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Journey Builder for Apps Android SDK questions
I have two technical questions about Marketing Cloud MobilePush, especially on the "Journey Builder for Apps Android SDK" [JB4A]:
If last version of JB4A IOS SDK (4.1.0) is compatible with IOS 9.1
...
0
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1
answer
301
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Device Token returns from the APNS but the devices not registering in ET
Already my app was having 6.0 deployment target and I was able to see all the devices are registering in ET without any problems.
But After updating the deployment target to 9.0 I can see the device ...
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1
answer
209
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App is taking long time to open after restart the android device
Recently we have added the Geofence feature in to our app. After adding this feature, we have noticed the app is not responding for long time after restart the phone. This was only happening on ...
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1
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277
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MobilePush Reset SubscriberKey
We have the iOS MobilePush SDK setup in our app. We can send broadcast mobile push messages and geofenced messages.
In our app, the guest can sign in and when they do, we are calling ...
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2
answers
1k
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Setting up salesforce to send push notification to APNS endpoint
I have an application built in hybrid framework. It is totally built with usning REST APIs from salesforce. I can't use SDK here. Please suggest how to write a trigger or webservice to initiate push ...
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2k
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Mobile Push, AMP Scripting a dynamic message based on device language
Attempting to deploy a Mobile Push message from SFMC where the message dynamically updates based on the subscriber's Device Language attribute.
How do I retrieve the 'Mobile Push Demographics' ...
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1
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1k
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Limit on Push Notifications
We are configuring the push notifications for our hybrid app at the moment and we ran into one of the governor limits.
This is the error we are getting:
System.LimitException: Too many Mobile Apex ...
- 504
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2
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1k
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Mobile push and mobile connect in Journey builder
My account have been provisioned both Mobile connect,SMS (SKU 213452) and Mobile Push for Journey Builder (SKU 213451).
Both relationship manager and the salesforce marketing cloud support team ...
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0
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Is it possible to create a daily alert with a simple link to a lightning app in salesforce1?
I created a Lightning app (Salesforce1) which opens a custom VF page and does quite her her job. Only, the tab itself is not enough to push my colleagues to open it on a regular basis. So I would like ...
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1
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109
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Why aren't the tags and attributes we send displayed in the ET dashboard despite being visible in our logs?
We are testing our integration of Exact Target on Android and are unable to see the data we are sending in the Exact Target dashboard.
We have verified that the data is being sent by looking at the ...
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2
answers
722
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Exact Target Android push not working for version 3.5.0 || Initialization did not complete in a timely fashion
We just downloaded the latest version of ET lib for android (3.5.0) and are trying to do a sample to make it work but facing some issue:
The steps which we followed is:
Step 1:
Extended Application ...
- 133
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1
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2k
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Mobile Push Notifications: to which device/connected app should I send?
I'm developing a mobile app for both Android and iOS that will receive push notifications. I've followed the instructions in the Salesforce Mobile Push Notifications Implementation Guide and created ...
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458
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trying to register ios for push messaging
I am currently trying to implement mobile push for a phonegap based ios release. I would like some clarification concerning some of the steps in the documentation provided. I am pretty new to ios ...
- 11
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3
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1k
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Regarding Push Notification to Salesforce Mobile Apps
When there is a mobile client app being created using hybrid technology instead of developing the same using salesforce mobile sdk native programming, then how can we send messages from salesforce to ...
- 153
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288
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NoClassDefFoundError: com.exacttarget.etpushsdk.ETLocationManager$RegionMonitor
I'm receiving a weird problem and I don't know if is a Android related or SDK related. The thing is, I'm following the instructions to add ExactTarget Journey Builder SDK (https://github.com/...
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204
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(MID: 7207702) - Journey Builder for Apps SDK Explorer not working
I am trying to create my own field app using Journey Builder for Apps SDK Explorer (https://github.com/ExactTarget/JB4A-SDK-Android/tree/master/JB4A-SDK-Explorer). My intention is to use the Apps SDK ...
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1
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4k
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Formatting Phone Numbers for International SMS
Our client has asked us to create an ExactTarget Landing page which captures international phone numbers into a data extension for possible later use in SMS messaging. This leaves me with a few ...
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336
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Android Push Notification set up questions
We have guys on our end trying to configure Push Notifications & they’ve asked me to reach out for an answer on the below:
https://rink.hockeyapp.net/apps/01af36d7ba765d5231019c56880bbb9d/...
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2k
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Where can I find my bundle identifier, and why is it important?
I keep seeing references to bundle identifier in the documentation and notes, but I don't understand why it's so important. Can I change it if I want to later? Do I need a different bundle identifier ...
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594
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What's the difference between a certificate and api key?
I'm not sure which of these I need – a push certificate or an API key. They appear to do the same thing, but I'm not sure what the difference is, or even where to find them.
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258
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Why do I need two Code@ExactTarget apps for my MobilePush app?
The instructions on Code@ExactTarget say I should make two apps, but I'm only developing one. Why do I need to make two?
- 167